Herries Lodge

2 Teynham Road, Sheffield S5 8TT
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9.8 56 Reviews
  • Herries Lodge, Sheffield
Anchor’s Herries Lodge, in Sheffield, is a purpose-built home supporting up to 47 older people to live a comfortable lifestyle, as well as providing dementia care. The home continues to welcome new residents for respite stays and permanent care.

A contemporary and modern care home, Herries Lodge offers en suite wet rooms with a range of facilities including a hair salon and a bar area.

The care team get to know customers and work with them to organise stimulating activities which match individual and group interests, both in the care home as well as in the local community. Individual needs are regularly assessed to ensure customers' care plans meet their lifestyle requirements.

Meals are cooked fresh and from locally sourced and seasonal ingredients where possible by a highly trained Chef Manager and kitchen staff.

Herries Lodge is operated by Anchor which is England’s largest not-for-profit provider of housing and care for those over 55 years of age and has 60 years of experience as a provider of services to older people.

Anchor reinvest the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customer’s expectations.

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Care Provided by Herries Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Sarah Burley (Home Manager)
  • Admission Criteria
    • Please contact Herries Lodge directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (47)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Herries Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £989
    • Self-Funded Residential Dementia Care from £989
    • RESPITE Self-Funded Residential Care from £989
    • RESPITE Self-Funded Residential Dementia Care from £989

  • Colleagues at Herries Lodge will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Herries Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Herries Lodge.


  • Parking

  • Onsite parking is available, including disabled spaces.


Herries Lodge Reviews (56)

Total of 56, showing 21-40
9.8

Herries Lodge has a Review Score of 9.8 (9.798) out of 10, based on 17 reviews in the last 2 years. Over all time Herries Lodge has 56 reviews.

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Date Published

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Review from Helen N (Daughter-in-law of Resident) published on 7 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law was welcomed warmly, always shown loving care and respect. The staff always had a smile and time to chat to her and us. The last year has not been easy for anyone, however Herries approached it in a professional but friendly manner. Always willing to go the extra mile for our family.
We are extremely grateful for their gentle and thoughtful care in the last days of our loved one. The staff make this a super care home.

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Review from Joanne Q (Daughter of Resident) published on 2 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A caring courteous and professional staff have made my mum's transition seamless. As a visitor I am always met with a smile and made to feel welcome.
Although I do feel more attention is needed in cleaning of Mums room and lift area. New carpets would help.

Reply from Sarah Burley, Home Manager at Herries Lodge

Thank you for taking the time to review Herries Lodge. We’re pleased you rate our care and support as excellent. Work has recently started on new carpets being fitted in all communal areas of the home and this should be completed shortly. All our residents rooms are cleaned daily and we will ensure that our housekeeping team continue to follow the enhanced cleaning schedules in place.


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Review from Jean R (Daughter of Resident) published on 26 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't praise the staff enough for the care and attention given to my mother over the past years she has been in their care. The support shown to my mum and also her family during the lockdown period has been second to none. A big thank you to management and staff at Herries Lodge.

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Review from Jeanne D (Daughter of Resident) published on 18 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since mum has been at Herries lodge I have been extremely impressed with all aspects of her care. The staff are helpful and professional and always happy to keep me updated and offer reassurance. Mum has, and continues to present staff with many challenges due to her continued deterioration, despite
these challenges they have shown kindness respect and empathy towards her. I couldn’t be happier with her placement.

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Review from Glynis B (Daughter of Resident) published on 6 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 93-year-old dad was only in Herries Lodge for 8 weeks before he sadly passed away but the care and support he received in his time there was amazing. The care staff were warm, friendly, approachable and made my dad feel happy, safe and settled.
In fact, the whole team were brilliant.
Herries staff
made me and my family welcome and always kept me informed on anything regarding my dad etc.
My family and I can thank them enough for the kindness they showed to my dad and to us.

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Review from Carol K (Friend of Resident) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I always find the staff friendly and very helpful. My friend always looks clean and tidy.

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Review from Amanda M (Daughter of Resident) published on 14 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the staff have done an amazing job during this last year of caring for my mum. It's been such a difficult year for everyone, and Mum has been looked after very well. This is a lovely home with lovely staff, and I know it's not been an easy year. It always feels welcoming and homely, I know Mum
is in excellent hands.

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Review from A S (Friend of Resident) published on 14 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since her admission to Herries Lodge my friend has appeared very well cared for. Wearing clean and nicely laundered clothes that match and co-ordinate - her hair is well groomed and she talks favourably about the food which I have seen and looks fabulous. Her medical and physical needs have been addressed
and fully met and she appears well supported by friendly and accommodating staff. Emotionally it has been difficult for her but I am reassured by what I see that she is in the right place and receiving the best possible care.

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Review from Susan W (Daughter of Resident) published on 8 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find that the care that my mum gets is good as she can be very awkward at doing things for herself. The staff are extremely helpful with everything you need to know.

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Review from J H (Son of Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for just over two years. He has received excellent care over that time. I have found the staff very friendly, helpful and supportive. My father is a singular character and self-contained person and the staff have always helped him to maintain his independence as much as
possible.

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Review from Alison C (Niece of Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been a resident at Herries Lodge for almost 4 years now and the care she is given is exemplary. The manager and her team of staff give outstanding care and our family are extremely grateful for the care they give to her. During lockdown I was still able to visit her outside her window
and can now enjoy indoor visits.

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Review from Julie M (Daughter of Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise or thank the staff of Herries Lodge enough. They are so kind, caring and helpful and do everything possible to make Mum feel at home. It also helps me as I know that she is well looked after and cared for 24 hours a day. I know that Covid-19 has made things more difficult but the staff
have done everything possible to enable me to keep seeing, or have contact with, Mum in a safe way.

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Review from E F (Daughter-in-law of Resident) published on 28 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were very good at all times, very friendly to us and my mother-in-law. The look after her very well at all times, right till the end.

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Review from C S (Daughter of Resident) published on 9 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Herried Lodge care home must be one of the best homes in the area. I looked at several homes, and this one came top. You notice the cleanliness when you walk in. The care staff are excellent. They are so wonderful with the resident and treat them with respect. My mum called in her home until she died
on 29th May 2020. I live 400 miles away, so this wasn't easy for me. Thankfully, I was kept informed if needed. Since 2016, the new manager at Herries Lodge care home needs to be complimented as you can feel it's a team effort to keep the home running smoothly.
Thank you to all staff, including the kitchen and cleaning.

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Review from June b (Daughter-in-law of Resident) published on 8 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother-in-law has been here for 8-months now, and she's still really happy. She's well looked after, given the freedom to roam within the building or keep to her room as she wishes. She loves her room, with shower and toilet and space for her things around her.

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Review from J H (Daughter of Resident) published on 3 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Many aspects of the care provided to my late mother at Herries Lodge were outstanding. Of particular note, is the kindness and understanding demonstrated by the care staff, who did their very best to meet my mother's needs in a dignified and respectful way. Staff worked particularly hard to help me
maintain contact with my mother through the lockdown, using video calls. I would definitely recommend Herries Lodge for the provision of dementia care and for staff who show excellent professionalism and commitment.

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Review from L W (Wife of Resident) published on 24 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very approachable staff and management. Polite and supportive. As this has been lockdown time, I cannot make comments on activities, food and drink. Not sure what facilities actually means. Family members not allowed during mealtimes, therefore cannot see what the food is to make a judgment, sorry.
The last time when allowed in, I wasn't very impressed with the thin shabby towels! Sorry. Thank you to all staff for your support and care of residents.

Reply from Sarah Burley, Manager at Herries Lodge

Thank you for taking the time to review Herries Lodge and we are pleased that you feel we are excellent in treating our residents with dignity. I will ensure that our team are aware of your kind feedback. We have recently purchased new towels, which are now in use.


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Review from Christopher S (Son of Resident) published on 18 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's not really the facilities that define a good care home; it's the people. The facilities are fine here at Herries Lodge, but the staff are wonderful. The kindness and effort they showed my mum was tremendous. Trying to show kindness to very confused people consistently is difficult but the team
here managed that every day. Thanks for showing my mum love and care and making her life so much better.

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Review from Jane P (Daughter of Resident) published on 18 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I consider our family to have been very fortunate to find Herries Lodge. My mum, who had advanced Alzheimer's, lived at Herries for 18 months and after a short period of adjustment was very happy there. She was cared for with dignity and love, she was happy every day. My dad (who visited every day)
was made to feel welcome and part of the family, although he could be challenging himself sometimes. Due to poor mobility, my dad also went to live at Herries and the staff made him feel very welcome. Thank you for making a very difficult time a little easier.

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Review from W O (Son of Resident) published on 18 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The response over the last 5 months concerning the pandemic has been excellent with care, attention and the well-being of my mother being the most important consideration by all staff and management. Both hygiene and safety have been the most important and fulfilled throughout the period and is now
on-going. Patience and understanding by all carers is always top of the list which means my mother remains happy, safe and content.

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Current Review Score: 9.8 (9.798)

Overview of Review Score

The Review Score of 9.8 (9.798) out of 10 for Herries Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.798 for Herries Lodge is calculated as follows: ( (166 Excellents x 5) + (33 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 203 Ratings = 4.798

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Herries Lodge is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jan 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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