Herries Lodge

2 Teynham Road, Sheffield S5 8TT
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9.8 56 Reviews
  • Herries Lodge, Sheffield
Anchor’s Herries Lodge, in Sheffield, is a purpose-built home supporting up to 47 older people to live a comfortable lifestyle, as well as providing dementia care. The home continues to welcome new residents for respite stays and permanent care.

A contemporary and modern care home, Herries Lodge offers en suite wet rooms with a range of facilities including a hair salon and a bar area.

The care team get to know customers and work with them to organise stimulating activities which match individual and group interests, both in the care home as well as in the local community. Individual needs are regularly assessed to ensure customers' care plans meet their lifestyle requirements.

Meals are cooked fresh and from locally sourced and seasonal ingredients where possible by a highly trained Chef Manager and kitchen staff.

Herries Lodge is operated by Anchor which is England’s largest not-for-profit provider of housing and care for those over 55 years of age and has 60 years of experience as a provider of services to older people.

Anchor reinvest the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customer’s expectations.

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Care Provided by Herries Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Sarah Burley (Home Manager)
  • Admission Criteria
    • Please contact Herries Lodge directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (47)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Herries Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £989
    • Self-Funded Residential Dementia Care from £989
    • RESPITE Self-Funded Residential Care from £989
    • RESPITE Self-Funded Residential Dementia Care from £989

  • Colleagues at Herries Lodge will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Herries Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Herries Lodge.


  • Parking

  • Onsite parking is available, including disabled spaces.


Herries Lodge Reviews (56)

Total of 56, showing 41-56
9.8

Herries Lodge has a Review Score of 9.8 (9.798) out of 10, based on 17 reviews in the last 2 years. Over all time Herries Lodge has 56 reviews.

Overall Experience

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Review from L T (Daughter of Resident) published on 14 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Herries Lodge was a Godsend after my parents were in an awful home. Herries helped me moved my parents into Herries hassle-free. The manager and all staff, especially four particular members, are beautiful, caring and professional carers. They made my fathers last months happy, comfortable and he was
smiling a lot. Every time we saw him, he was happy. The cared for him with such dignity right until his passing. Now they care for my mum wonderfully. I am forever grateful.

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Review from Peter T (Husband of Resident) published on 27 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family could not have wished for better care. The carers were considerate, kind and cheerful. My wife always appeared to be cheerful whenever we visited and her face always lit up when carers approached her. The management was always sympathetic to our needs.

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Review from Sheila O (Daughter of Resident) published on 7 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff at Herries Lodge for the support they gave to mum and the other residents over the Christmas period. They worked extremely hard to make it a special time for everyone. Thanks again.

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Review from Pamela N (Daughter of Resident) published on 13 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was only in Herries Lodge for two months before she passed away but she was the happiest I've seen her in years, the care was outstanding. Everyone was so friendly and she settled in straight away. I would definitely recommend the home to anyone looking for one. All the carers got to know
Mum and listened to her stories, which she loved telling to people, they always had time to listen and never rushed her for anything.

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Review from L B (Daughter-in-law of Resident) published on 7 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Herries Lodge provides an excellent level of care. My relative was very happy here for the almost six years she lived there. She often said how lovely the staff were and how much she liked the food. She loved the friendly atmosphere and had a good group of friends. I always found the staff to be very
caring, particularly so in the last few months of her life when nothing was too much trouble. The standard of end of life care provided by the staff was exceptional.

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Review from C P (Grandson of Resident) published on 29 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit, my grandfather is always smiling, looks happy and content and well dressed.


We no longer have to worry about him at home as we know he is safe and well looked after.


Grandad always says the staff are lovely and kind, and we ourselves have found them to be friendly and helpful

and going out of their way for all residents.


The rooms are bright, spacious, clean and look like a hotel room!


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Review from S P (Daughter of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent.

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Review from Allison C (Cousin of Resident) published on 1 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Herries Lodge is first class and we could never thank the staff enough for the exemplary care they give to our relative.

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Review from J B (Brother of Resident) published on 14 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Your home is very good in many ways, but could be better in some ways.
Such as there seems to be no activities for stimulative response to your residents. Also no environment in the home on any of the days I've visited. For the fees you don't provide anything but basic provisions. Such as nails, hands
and feet unless it is extra. Also, hairdressing unless paid for extra.

Reply from Adrian Handley, Community Partnership Manager at Herries Lodge

Thank you for taking the time to provide feedback on Herries Lodge, we are pleased you feel our home is very good in many ways. We endeavour to provide a range of activities for our residents and plan these based on their requests and feedback.


We also look to regularly update our home and at Herries Lodge we currently have a themed pub area as well as quiet lounges which residents can enjoy. Care home fees vary from provider to provider and from location to location, at Anchor we offer care home residents an array of different services and are proud to always be transparent about our care home fees. We work hard to ensure all residents are made fully aware of what our weekly charges include and what services will need to be paid for separately before they chose to live with us.


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Review from S M (Daughter of Resident) published on 26 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Herries Lodge are excellent, well-motivated and kind. They are generous with their time and keep a careful eye on residents in terms of their health. I am always contacted if they have any concerns about my mother. The only criticism is that there are not many activities for residents.
They watch TV and sleep. They don't go into the garden.

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Review from V P (Cousin of Resident) published on 24 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Herries Lodge to visit my cousin.
She moved into the care home three weeks ago and I was very impressed.
The home is spotless and has no urine smell at all.
The staff I met were all open and everyone seemed relaxed and comfortable.
Her room was beautiful and we were able to take some of
her own memorabilia, her TV etc and it was pap tested by a very nice chap.
All in all, it is the nicest care home I've ever visited.
The food is excellent and we her family are confident she is being very well cared for.
The place to me is excellent.

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Review from Alison M (Daughter of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Herries Lodge provided a very secure and caring environment for my mum in the last years of her life. Although her dementia progressed, staff always treated her with dignity, respect and as an individual. Her room was spacious and nicely decorated and it was a pleasure to visit.


The home took care

through extra services such as hairdressing to help mum feel positive about herself when we visited we were always made welcome as a family and staff took care to keep us updated with the information we needed. I'm very grateful to all the carers who looked after my mum in challenging times.

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Review from T W (Daughter of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A bright, modern care home, with en-suite rooms and a fridge in all rooms.
Very friendly staff ad easily approachable.
A good size garden with gazebos and benches.
Individual care books can be looked at at any time.
More activities for every day would be better i.e dominoes, jigsaws etc.

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Review from W M (Resident) assisted by family/friend published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been in Herries Lodge for 5 years in April and have been really happy in the care home. I find the staff very helpful and sociable and have catered for my every need. I have got peace of mind because there is always someone on hand to help me whatever my needs are.

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Review from Lesley L (Daughter of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, I was very satisfied with the care my mum received. She enjoyed her stay at Herries Lodge (almost 2 years). She was well cared for, kept clean and towards the end she was kept comfortable. Initially, she enjoyed the company of the other residents and staff.
My two main concerns were poor
quality food (although mum had a poor appetitie so I think she wouldn't have enjoyed anything). Secondly, I do think there should have been more activities and also more entertinament.

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Review from L C (Sister of Resident) published on 23 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home took care of my brother from August. He had dementia. He loved the home from the minute he arrived. It's lovely and airy, wide corridors, no smell of urine which was prevalent in most other places. There's a cinema room, a coffee bar. It's wonderful, however, the most important element was
the staff. I have used other care homes for elderly relatives, but never known such wonderful, caring staff. They are fantastic. I cannot recommend them too highly.

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Current Review Score: 9.8 (9.798)

Overview of Review Score

The Review Score of 9.8 (9.798) out of 10 for Herries Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.798 for Herries Lodge is calculated as follows: ( (166 Excellents x 5) + (33 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 203 Ratings = 4.798

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Herries Lodge is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jan 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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