Rushyfields Residential and Nursing Home

Brandon Lane, Brandon, Durham DH7 8SH
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9.6 77 Reviews
  • Rushyfields Residential and Nursing Home, Durham
With staff who are passionate about enriching the lives of their residents, Rushfields has a warm, family feel. Some of the staff are extremely long-serving, having been with the home for over 10 years.

Providing residential, dementia, nursing and palliative care, they also provide respite care breaks, which can be booked in advance. These are ideal for family carers who would like to plan a short break themselves.

There are so many activities to enjoy, from gentle exercise sessions and skittles, to baking and themed celebrations. The home also has its own minibus, which is perfect for trips out in the summer months.

There are welcoming lounge areas to enjoy activities or spend time with loved ones, who are welcome at any time.

The bedrooms have ensuite walk-in wet rooms, with residents encouraged to personalise their rooms, with pictures and small items of furniture, to make them truly feel at home.

The local community are embraced into life in the home. From volunteers from the local school, who love to spend time with the residents, to the local church, who run a monthly service at the home. Entertainers and singers are regular visitors too, filling the home with music.

In the home’s hairdressing salon, residents can enjoy appointments with the mobile hairdresser, who visits every week. And there are also pampering sessions, with manicures and hand massages.

Home-cooked, nutritious meals are served in the dining rooms, with the chef preparing everything from roast dinners with all the trimmings, to homemade fish and chips every Friday. Residents can enjoy lighter bites such as freshly made soups, as well as cakes for afternoon tea. And every morning, the chef will make a delicious, cooked breakfast if desired.

Outside, there is an enclosed courtyard garden with raised beds, for those who enjoy a spot of gardening. This area is also home to Rushyfields’ three pet chickens!

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Care Provided by Rushyfields Residential and Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Susan Igoe (Home Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (41)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012

Funding & Fees Guide for Rushyfields Residential and Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,115
    • Self-Funded Nursing Care from £1,274
    • RESPITE Self-Funded Residential Care from £1,115

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1115 and for nursing care £1274, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Rushyfields Residential and Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Rushyfields Residential and Nursing Home Reviews (77)

Total of 77, showing 1-20
9.6

Rushyfields Residential and Nursing Home has a Review Score of 9.6 (9.574) out of 10, based on 22 reviews in the last 2 years. Over all time Rushyfields Residential and Nursing Home has 77 reviews.

Overall Experience

  • 47
  • 26
  • 3
  • 0
  • 1

Date Published

77
10
10
22
55

Review from Sam R (Great-Nephew of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rushyfields has been a wonderful home for my auntie. Starting from my auntie's difficult start with aphasia, the people and environment have made a comfortable existence for her. There are carers there who have made a massive difference to let her live a life; their love have made her difficulties so
much the better.

Reply from Kate Yates, Communications and Content Specialist at Rushyfields Residential and Nursing Home

Thank you for your kind words for our team at Rushyfields, they will be touched to read your wonderful comments about their care. We're so pleased to hear that your auntie has found comfort and support with us and it's heartwarming to know their care has had such a positive impact. We truly appreciate your feedback, thank you.


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Review from Ian S (Resident) published on 28 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very well run and efficient care home. Staff and management are very efficient at what they do.

Reply from Kate Yates, Communications and Content Specialist at Rushyfields Residential and Nursing Home

Thank you for your kind words. We're delighted to hear that you appreciate the dedication and efficiency of our staff and management at Rushyfields. We are grateful to you for sharing your thoughts.


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Review from J M (Wife of Resident) published on 7 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Not a 'fancy' home, nut provides good, friendly care, staff appears to get on with each other. If require assistance staff is willing to help. The staff appears to know the residents. Unfortunately, items can appear to go missing but staff does their best to try and find them.
The establishment is
clean and tidy, warm for residents. Overall a nice home providing a good standard of care.

Reply from Kate Yates, Communications and Content Specialist at Rushyfields Residential and Nursing Home

Thank you for your kind words about our staff and the high standard of care we provide. We're pleased to hear that you find Rushyfields so warm, clean and welcoming. Regarding missing items, sometimes residents may unintentionally pick up each others belongings but our team always does their best to locate and return misplaced items as quickly as possible. We appreciate your understanding and thank you again for your review.


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Review from Karen R (Niece of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot thank the staff of Rushyfields enough for the outstanding care of our auntie/great-auntie over the past couple of years. Without exception, our auntie is treated as an individual with the utmost love, care, and respect. When my auntie finds some days challenging, they are sensitive to her
needs and show patience and kindness. Thanks to the Activities Co-ordinator many fun activities are organised and residents are gently encouraged to join in. There are many staff who have a special relationship with our auntie which has undoubtedly made a great difference to her quality of life. These include 5 in particular floor managers. The manager and deputy manager know our auntie personally and have always ensured the very best care. We could not have wished for better care of our dear auntie/great auntie and will remain forever grateful to all at Rushyfields.

Reply from Kate Yates, Communications and Content Specialist at Rushyfields Residential and Nursing Home

Thank you so much for your heartfelt review. We are truly grateful for your kind words about the care provided to your aunt. It's wonderful to know that she is treated with the love, respect, and attention she deserves and that the dedicated staff at Rushyfields have made such a positive impact. Your gratitude will mean so much to the whole team, thank you.


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Review from K C (Sister of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased with the care my sister receives at Rushyfields. The staff are all kind, sensitive, and courteous, and answer any questions or concerns promptly. They are also very quick to let the family know if any issues arise.

Reply from Kate Yates, Communications and Content Specialist at Rushyfields Residential and Nursing Home

Thank you for your positive feedback for our team at Rushyfields. We're so glad to hear that your sister is receiving such wonderful care. Our team strives to be responsive and supportive, and we truly appreciate your recognition of their kindness and communication.


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Review from Gill B (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Since Mum has been in Rushyfields I feel she is safe and secure and the care for her stage of Dementia is good. The only issue I have is my mum's bedroom sometimes this is not the cleanest but some of this could be issues with my mum.
The staff are all approachable and we always feel welcome.
I have
not rated activities as my mum does not participate only occasionally.

Reply from Kate Yates, Communications and Content Specialist at Rushyfields Residential and Nursing Home

Thank you for your kind words about the care and support your mum receives at Rushyfields. Regarding her bedroom, while we can assure you that our housekeeping team cleans all the bedrooms daily, we will, of course, pass your comments to the home manager to share. We truly appreciate your feedback.


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Review from Karen D (Daughter of Resident) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I trust the amazing staff with the care of my wonderful mum. What else is there to say? Mum having to go into a care home was the toughest decision ever, and finding Rushyfields was the peace of mind I needed, well done to all the team who work there.

Reply from Kate Yates, Communications and Content Specialist at Rushyfields Residential and Nursing Home

Thank you so much for your heartfelt review for Rushyfields, the team will be delighted to read your comments. We understand how difficult the decision to choose a care home for a loved one can be, and we are honoured that you chose our team to care for your mum. Knowing we've provided you with peace of mind means a great deal. Your feedback is greatly appreciated, thank you.


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Review from Carol M (Daughter of Resident) published on 11 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Father has been in this home for nearly a year now and he is very happy here. The staff I couldn't praise then enough. They are all helpful no matter what you ask them, they are all willing to answer your questions or help in general.

Reply from Kate Yates, Communications and Content Specialist at Rushyfields Residential and Nursing Home

Thank you for your lovely feedback for the team at Rushyfields. It's heartwarming to hear how happy your father is there and how our dedicated staff have been so helpful and supportive. Your kind words mean so much to us. Thank you for sharing your experience, we will be sure to pass your comments on to the team.


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Review from J V (Daughter of Resident) published on 11 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all lovely and we are very happy with the care, etc that my Mum receives.

Reply from Kate Yates, Communications and Content Specialist at Rushyfields Residential and Nursing Home

Thank you for your kind words. We're so pleased to hear that you're so happy with the care your mum receives at Rushyfields and that our staff have made such a positive impression. Your feedback means a lot and the team will be delighted to read your comments, thank you.


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Review from B C (Sister of Resident) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall the care is good, sometimes my sister has issues with some of the staff and also some of her fellow residents. It's very difficult for all concerned as my sister had a stroke and has difficulty speaking and making her feelings known. Her vascular dementia doesn't help.
The cleanliness of her
bedding could be improved. I sometimes have to ask to have it changed and her wheelchair.

Reply from Kate Yates, Communications and Content Specialist at Rushyfields Residential and Nursing Home

Thank you for sharing your feedback. We truly appreciate your thoughts and understand how communication can sometimes be a challenge for your sister. Please rest assured that we work very closely with her to support her in building meaningful relationships, and she has some truly wonderful interactions with the staff and residents every day. While we, of course, prioritise cleanliness, and your sister's bedding is changed regularly to ensure her comfort, we will work closer with you to see how this could be further improved. We appreciate your feedback, which is so valuable to help us to continually enhance the care we provide. If you have any concerns in the future, please don't hesitate to let the home manager or a member of her team know, they are always there to help you.


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Review from J R (Husband of Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my wife went to Rushyfields her health was deteriorating, my wife was finding it difficult to eat and drink resulting in a drastic loss of weight because of my wife's rapid decline it was discussed and decided that an end-of-life care plan be put in place. Now four months on, my wife is now eating,
drinking and putting on weight which is all down to the hard work and dedication of management and all the staff at Rushyfields. Thank you all.

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Review from Christine S (Daughter of Resident) published on 11 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has been here for 8 months and is incredibly happy. There's always activities for her to do and things to take part in. Knowing that she is so well looked after gives me peace of mind. The staff are so kind and caring. Nothing is too much trouble.

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Review from Joy B (Wife of Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband arrived at Rushyfields Residential and Nursing Home a few months ago and has been shown kindness with sensitivity. He was allowed to settle in and feel 'safe' before having a bath which allowed him to get to know staff and the routine. This, I felt, was thoughtful and kept his dignity. I
have been listened to and helped with adjusting to my new role and shown respect. I feel quite like being part of a big family when I visit and not shut out. My husband had been in two other homes previously for respite care and these attributes were missing and this is for seven days a week, not just Monday to Friday.

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Review from D S (Wife of Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My overall experience of the "home" is very good.
The staff are caring and supportive.

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Review from Willa M (Friend of Resident) published on 20 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good and caring company.
Everything is clean and tidy.
Residents seem happy and looked after.

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Review from Alice B (Friend of Resident) published on 20 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A really nice atmosphere when we come. The residents are well cared for by all the staff. Very good level of care, and it is nice to see different activities for the residents and to keep them entertained! The facilities are good and always very clean too!

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Review from J T (Daughter-in-law of Resident) published on 20 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have always been professional and welcoming.
My mother-in-law has many needs and dementia but is always cared for with kindness and respect.

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Review from K T (Son of Resident) published on 8 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always impressed by cheerful and helpful staff.

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Review from Diane B (Daughter of Resident) published on 16 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Find the home very pleasant, staff very helpful.
Staff are always helpful, could really do with another pair of hands at times to help out.

Reply from Kate Yates, Communications and Content Specialist at Rushyfields Residential and Nursing Home

Thank you for your review, we will be sure to pass your comments on to the team at Rushyfields.


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Review from J C (Partner of Resident) published on 16 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner was admitted to Rushyfields Residential and Nursing Home as she was on end of life and was only there short time, in that time staff went above and beyond. They ensured she was always comfortable, pain free and someone was always with her. Spent quality time with her and supported me and
my family. The staff and management were fantastic. They called me when there was changes and I stayed overnight. Thank you everyone.

Reply from Kate Yates, Communications and Content Specialist at Rushyfields Residential and Nursing Home

Thank you so much for taking the time to leave such a heartfelt review, especially at such a difficult time. We are so pleased the team were able to support yourself and your family too.


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Current Review Score: 9.6 (9.574)

Overview of Review Score

The Review Score of 9.6 (9.574) out of 10 for Rushyfields Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.574 for Rushyfields Residential and Nursing Home is calculated as follows: ( (156 Excellents x 5) + (84 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 251 Ratings = 4.574

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rushyfields Residential and Nursing Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (5)

Susan

Susan Igoe

Job Title: Home Manager

Joined: 2018

Sue has worked at Rushyfields for five years, and loves her role as Home Manager. She is passionate about enriching the lives of her residents with the care she and her team provide, and loves building lasting relationships with her residents and their loved ones.


Gabby

Gabby Chaplin

Job Title: Domestic Head Housekeeper

Joined: 2019

Gabby has worked for Sanctuary for four years and loves the residents and the staff. She only wishes she had joined sooner!


Nichola

Nichola Bower

Job Title: Administrator

Joined: 2010

Nichola has worked at Rushyfields for over 13 years now and just loves what she does!


Lisa

Lisa Gregg

Job Title: Team Leader

Joined: 2011

"I love my job, it's a lovely team and I love our residents."


Neil

Neil Carr

Job Title: Maintenance Man

Joined: 2019

"I just love spending time and working alongside the dedicated team and home manager. Rushyfields really is a good place to be."


Frequently Asked Questions about Rushyfields Residential and Nursing Home

What types of Care is Rushyfields Residential and Nursing Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rushyfields Residential and Nursing Home provide?

Palliative Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Rushyfields Residential and Nursing Home have?

There are 41 Single Rooms.

What are the Facilities & Services at Rushyfields Residential and Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rushyfields Residential and Nursing Home to the centre of Durham?

2.7 mile(s) as the crow flies, distance by road may be significantly further.