Rushyfields Residential and Nursing Home

Brandon Lane, Brandon, Durham DH7 8SH
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9.6 77 Reviews
  • Rushyfields Residential and Nursing Home, Durham
With staff who are passionate about enriching the lives of their residents, Rushfields has a warm, family feel. Some of the staff are extremely long-serving, having been with the home for over 10 years.

Providing residential, dementia, nursing and palliative care, they also provide respite care breaks, which can be booked in advance. These are ideal for family carers who would like to plan a short break themselves.

There are so many activities to enjoy, from gentle exercise sessions and skittles, to baking and themed celebrations. The home also has its own minibus, which is perfect for trips out in the summer months.

There are welcoming lounge areas to enjoy activities or spend time with loved ones, who are welcome at any time.

The bedrooms have ensuite walk-in wet rooms, with residents encouraged to personalise their rooms, with pictures and small items of furniture, to make them truly feel at home.

The local community are embraced into life in the home. From volunteers from the local school, who love to spend time with the residents, to the local church, who run a monthly service at the home. Entertainers and singers are regular visitors too, filling the home with music.

In the home’s hairdressing salon, residents can enjoy appointments with the mobile hairdresser, who visits every week. And there are also pampering sessions, with manicures and hand massages.

Home-cooked, nutritious meals are served in the dining rooms, with the chef preparing everything from roast dinners with all the trimmings, to homemade fish and chips every Friday. Residents can enjoy lighter bites such as freshly made soups, as well as cakes for afternoon tea. And every morning, the chef will make a delicious, cooked breakfast if desired.

Outside, there is an enclosed courtyard garden with raised beds, for those who enjoy a spot of gardening. This area is also home to Rushyfields’ three pet chickens!

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Care Provided by Rushyfields Residential and Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Susan Igoe (Home Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (41)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012

Funding & Fees Guide for Rushyfields Residential and Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,115
    • Self-Funded Nursing Care from £1,274
    • RESPITE Self-Funded Residential Care from £1,115

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1115 and for nursing care £1274, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Rushyfields Residential and Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Rushyfields Residential and Nursing Home Reviews (77)

Total of 77, showing 21-40
9.6

Rushyfields Residential and Nursing Home has a Review Score of 9.6 (9.574) out of 10, based on 22 reviews in the last 2 years. Over all time Rushyfields Residential and Nursing Home has 77 reviews.

Overall Experience

  • 47
  • 26
  • 3
  • 0
  • 1

Date Published

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Review from Stephanie R (Daughter of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Following on from a terrible experience, the staff have done their best to reassure both me and my dad. He seems to have settled well and the staff seems to have got him and understood his needs. The girls go over and beyond, they work very hard. Safety concerns regarding another resident were discussed
and reassurance given. I think the unit would benefit from an additional member of staff daily.
The only thing I think my dad would benefit from is more interaction/activities to help keep him stimulated.

Reply from Fae Doherty, Senior Marketing Officer at Rushyfields Residential and Nursing Home

Thank you so much for taking the time to review our home. It is wonderful to hear how reassured you are with the care we provide and that your dad has settled in well with us. I will definitely pass on your feedback to the home! Best wishes.


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Review from Denise G (Daughter of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff. Dad seems to have settled in very well now that he has been moved upstairs; he is now mixing in with activities, and they have also been able to get him to eat two meals in the dining room.

Reply from Fae Doherty, Senior Marketing Officer at Rushyfields Residential and Nursing Home

Thank you so much for your kind words for our home and team. It's wonderful to hear how well your father is doing with us. Best wishes.


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Review from E R (Daughter of Resident) published on 11 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All our family are over the moon with the care mam has been given. Everyone has been very helpful and caring with her. Mam has settled very well in a short time. Any information our family need to know has been passed to my sister quickly. Thank you to everyone.

Reply from Fae Doherty, Senior Marketing Officer at Rushyfields Residential and Nursing Home

Thank you for taking the time to review our home and for your kind words - it is wonderful to hear how well your mother has settled in with us at Rushyfields. Best wishes, Fae


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Review from A A (Husband of Resident) published on 1 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All genuine people look after the people they are supposed to.

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Review from Barbara E (Daughter of Resident) published on 16 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with the home.
Disappointed in the lack of support to become an essential carer for my mother.

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Review from Ian S (Resident) published on 15 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing, and I’m gonna miss the chickens as they followed me around left, right and centre. Big shout out to all the staff as you were brilliant. I wish you all the best for the future, and thanks so much for the care you are continuing to give.

Reply from Fae Doherty, Senior Marketing Officer at Rushyfields Residential and Nursing Home

Thank you so much for taking the time to review our home - it is wonderful to hear how much you enjoyed your stay, and of course, the chickens! Best wishes.


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Review from Kevin S (Son of Resident) published on 26 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Top class service. Staff are the best, make you feel at ease. The manager is very good even the handyman is very good. Very polite.

Reply from Fae Doherty, Senior Marketing Officer at Rushyfields Residential and Nursing Home

Thank you for taking the time to review Rushyfields Residential and Nursing Home and for such kind words about our team and management. It is really appreciated. Best wishes.


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Review from D B (Son of Resident) published on 26 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall standard of home excellent.
Staff very friendly and helpful.
Care of residents excellent.
Plenty of activities for residents to join in.
Definitely recommend this care home.

Reply from Fae Doherty, Senior Marketing Officer at Rushyfields Residential and Nursing Home

Thank you so much for your wonderful review and excellent scores for our home and team at Rushyfields - it truly is so appreciated. Best wishes.


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Review from A E (Son of Resident) published on 23 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite the difficulties imposed by the covid pandemic the Rushyfields Care Home have responded well to the challenges offered. They have kept the residents as safe as possible and the families informed of the health and welfare of their charges. Always helpful and careful to ensure the safety and well
being despite the continual changes to the rules governing visiting.

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Review from W B (Daughter of Resident) published on 23 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First-class nursing care.
Lovely friendly carers and a lovely greeting at the front door when doing the covid test.

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Review from J V (Daughter of Resident) published on 9 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Parking is the only fault with the home.

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Review from D P (Sister of Resident) published on 20 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Rushyfields to be very careful and pleasant towards my sister. We love coming here and would recommend it to others.

Reply from Fae Doherty, Senior Marketing Officer at Rushyfields Residential and Nursing Home

Thank you so much for your review for Rushyfields - your kind words are so appreciated. Best wishes.


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Review from D H (Son-in-law of Resident) published on 6 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good and friendly home. Might even put my name on the waiting list!

Reply from Fae Doherty, Senior Marketing Officer at Rushyfields Residential and Nursing Home

Thank you for taking the time to review our home - your kind words are so appreciated! Best wishes, Fae


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Review from Gillian L (Daughter of Resident) published on 6 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly place and people.

Reply from Fae Doherty, Senior Marketing Officer at Rushyfields Residential and Nursing Home

Thank you so much for taking the time to review our home and for your kind words - it is so appreciated. Best wishes, Fae


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Review from Alexandrea W (Granddaughter of Resident) published on 6 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff and nice rooms.

Reply from Fae Doherty, Senior Marketing Officer at Rushyfields Residential and Nursing Home

Thank you for your kind words and 5-star ratings for our home and team, it is so appreciated. Best wishes, Fae


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Review from A J (Son of Resident) published on 6 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent carers and staff - Mother likes most of the food although says there is too much at times. The room is a little small and not very secure with residents constantly wandering in and out - some items strangely disappearing over time. Mother would like more people to talk to.

Reply from Lisa Mccauley, Social Media Officer at Rushyfields Residential and Nursing Home

Thank you for your review. We appreciate any feedback which will help us to provide the best quality of care for your mother. We are delighted to read your positive comments about the team.
As we care for residents with a range of complex needs, we ensure that new residents are made aware of their behaviours before moving in with us, so that our care home is perfect for their needs.
For personal items, residents are provided with secure lockable storage space in their rooms. We are sorry that some items have gone missing and we will investigate this to see how we can prevent this from happening again.
We have a dedicated activities coordinator onsite providing a stimulating activities programme and encourage all residents to take part. For those who prefer to spend time in their room, we offer one-to-one activities tailored to their needs.
Our home manager is on hand to talk through your concerns and see if there’s anything more we can do to support your mother.


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Review from N R (Daughter of Resident) published on 3 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad hasn't long been at Rushyfields but the staff have done everything to settle him in. He suffers with anxiety and depression as well as Parkinson's related dementia but I can see him begin to relax with the excellent care he is receiving. The team have worked with me to find solutions when he
hasn't been eating well and I have full confidence in them and in their care of my father.

Reply from Fae Doherty, Senior Marketing Officer at Rushyfields Residential and Nursing Home

Thank you for taking the time to review Rushyfields and for your kind words. It is wonderful to hear you have peace of mind with your father being in the care of our skilled team - they will really appreciate this. Best wishes, Fae


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Review from J C (Daughter of Resident) published on 1 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Because my mother has dementia she can be very difficult and I therefore fully understand that the staff have a hard job keeping her clean and tidy. They manage her moods very well though and I appreciate all they do for her. She is very well looked after. The staff here work very hard and are very
caring of the residents.

Reply from Fae Doherty, Senior Marketing Officer at Rushyfields Residential and Nursing Home

Thank you so much for taking the time to review our home and for your kind words about our staff. Our team will really appreciate it. Best wishes, Fae


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Review from B E (Daughter of Resident) published on 18 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is happy in the home and with her care. We see her settled and cared for. If there are any issues with her health or care I receive a phone call. The home has managed the pandemic well and when we could not visit we could FaceTime and ring her.

Reply from Fae Doherty, Senior Marketing Officer at Rushyfields Residential and Nursing Home

Thank you so much for taking the time to review our home and for your kind words about our team and care. Best wishes, Fae


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Review from B G (Resident) published on 16 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall extremely good, staff are very good.

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Current Review Score: 9.6 (9.574)

Overview of Review Score

The Review Score of 9.6 (9.574) out of 10 for Rushyfields Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.574 for Rushyfields Residential and Nursing Home is calculated as follows: ( (156 Excellents x 5) + (84 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 251 Ratings = 4.574

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rushyfields Residential and Nursing Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (5)

Susan

Susan Igoe

Job Title: Home Manager

Joined: 2018

Sue has worked at Rushyfields for five years, and loves her role as Home Manager. She is passionate about enriching the lives of her residents with the care she and her team provide, and loves building lasting relationships with her residents and their loved ones.


Gabby

Gabby Chaplin

Job Title: Domestic Head Housekeeper

Joined: 2019

Gabby has worked for Sanctuary for four years and loves the residents and the staff. She only wishes she had joined sooner!


Nichola

Nichola Bower

Job Title: Administrator

Joined: 2010

Nichola has worked at Rushyfields for over 13 years now and just loves what she does!


Lisa

Lisa Gregg

Job Title: Team Leader

Joined: 2011

"I love my job, it's a lovely team and I love our residents."


Neil

Neil Carr

Job Title: Maintenance Man

Joined: 2019

"I just love spending time and working alongside the dedicated team and home manager. Rushyfields really is a good place to be."