Rushyfields Residential and Nursing Home

Brandon Lane, Brandon, Durham DH7 8SH
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9.6 77 Reviews
  • Rushyfields Residential and Nursing Home, Durham
With staff who are passionate about enriching the lives of their residents, Rushfields has a warm, family feel. Some of the staff are extremely long-serving, having been with the home for over 10 years.

Providing residential, dementia, nursing and palliative care, they also provide respite care breaks, which can be booked in advance. These are ideal for family carers who would like to plan a short break themselves.

There are so many activities to enjoy, from gentle exercise sessions and skittles, to baking and themed celebrations. The home also has its own minibus, which is perfect for trips out in the summer months.

There are welcoming lounge areas to enjoy activities or spend time with loved ones, who are welcome at any time.

The bedrooms have ensuite walk-in wet rooms, with residents encouraged to personalise their rooms, with pictures and small items of furniture, to make them truly feel at home.

The local community are embraced into life in the home. From volunteers from the local school, who love to spend time with the residents, to the local church, who run a monthly service at the home. Entertainers and singers are regular visitors too, filling the home with music.

In the home’s hairdressing salon, residents can enjoy appointments with the mobile hairdresser, who visits every week. And there are also pampering sessions, with manicures and hand massages.

Home-cooked, nutritious meals are served in the dining rooms, with the chef preparing everything from roast dinners with all the trimmings, to homemade fish and chips every Friday. Residents can enjoy lighter bites such as freshly made soups, as well as cakes for afternoon tea. And every morning, the chef will make a delicious, cooked breakfast if desired.

Outside, there is an enclosed courtyard garden with raised beds, for those who enjoy a spot of gardening. This area is also home to Rushyfields’ three pet chickens!

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Care Provided by Rushyfields Residential and Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Susan Igoe (Home Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (41)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012

Funding & Fees Guide for Rushyfields Residential and Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,115
    • Self-Funded Nursing Care from £1,274
    • RESPITE Self-Funded Residential Care from £1,115

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1115 and for nursing care £1274, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Rushyfields Residential and Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Rushyfields Residential and Nursing Home Reviews (77)

Total of 77, showing 41-60
9.6

Rushyfields Residential and Nursing Home has a Review Score of 9.6 (9.574) out of 10, based on 22 reviews in the last 2 years. Over all time Rushyfields Residential and Nursing Home has 77 reviews.

Overall Experience

  • 47
  • 26
  • 3
  • 0
  • 1

Date Published

77
10
10
22
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Review from J S (Son of Resident) published on 16 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think through Covid the care my mother has received from you has been excellent. I've been able to visit in her room recently, I wasn't keen on the smell but maybe that's because I wasn't used to it. Maybe have her (my mother's) window open, especially in the warm weather.

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Review from Beverley F (Daughter of Resident) published on 9 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have just recently been able to visit inside the home following COVID-19 restrictions easing and I am happy with and grateful for the care provided to my mother. She is very settled at Rushyfields and says she loves the food. Many thanks to all staff!

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Review from C J (Daughter of Resident) published on 9 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care and attention my mother receives, the staff are friendly and nothing is too much trouble.

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Review from George P (Brother-in-law of Resident) published on 9 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Rushyfield are great in every way.

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Review from Erin V (Granddaughter of Resident) published on 9 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All residents are cared for extremely well. My grandmother very much enjoys her time here. All members of staff are lovely and very informative.

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Review from J B (Wife of Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to COVID everyone has kept safe and happy.

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Review from J A (Sister-in-law of Resident) published on 22 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister-in-law has resided here for 18-months, and I find she has settled well. She is taken care of very well, and the staff, seem to be very motivated towards her care.

Reply from Fae Doherty, Senior Marketing Officer at Rushyfields Residential and Nursing Home

Thank you for your kind words about our home and team, they will really appreciate it!
Best wishes, Fae.


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Review from Helen (Wife of Resident) published on 6 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband spent the last six months of his life at Rushyfields. He was registered blind, had dementia and some nursing needs. He had been in three other homes and this one was by far the best. It is the staff who make a home. As his wife, I was able to visit my husband and take him out at any time
of day. Staff were pleasant and helpful, always cheerful and listened to what I had to say, and took it on board. The nursing staff were excellent and were well prepared with medication in advance. They made my husband's death as comfortable and peaceful as possible, and for this, I am very grateful.

Reply from Fae Doherty, Senior Marketing Officer at Rushyfields Residential and Nursing Home

Thank you for taking the time to review our home and for such kind words about our team and the care we provide; we truly appreciate it.


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Review from D S (Husband of Resident) published on 27 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff could not be better.

Reply from Fae Doherty, Senior Marketing Officer at Rushyfields Residential and Nursing Home

Thank you for such kind words about our team. They will really appreciate it. Best wishes, Fae.


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Review from D B (Son of Resident) published on 27 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nursing home staff very helpful and friendly. Overall rooms clean and tidy. Activities good, good food choice and residents seem happy and content.

Reply from Fae Doherty, Senior Marketing Officer at Rushyfields Residential and Nursing Home

Thank you for taking the time to review our homes and for your kind words. Best wishes, Fae


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Review from B C (Husband of Resident) published on 24 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my wife entered the care home on the 1st of July, I have seen a marked improvement in her physical wellbeing. The staff keep us informed all the time of how she is, even if it's only a scratch on her arm. I find she is well looked after in a caring way.

Reply from Fae Doherty, Senior Marketing Officer at Rushyfields Residential and Nursing Home

Thank you for taking the time to review our home and for your kind words. The team will really appreciate it. Best wishes, Fae.


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Review from I C (Resident) published on 27 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Kind, thoughtful and caring staff. Improvements happening all the time from outside sitting patio to planters and the planting of border summer plants. The home does try really hard to make residents feel settled and happy.

Reply from Fae Doherty, Senior Marketing Officer at Rushyfields Residential and Nursing Home

Thank you for your kind words about our home and team - we really appreciate your kind words. Best wishes, Fae.


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Review from C C (Wife of Resident) published on 14 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fully behind all of the staff, they are all helpful, extremely caring, knowing everyone's names. Cannot fault anyone, they are great, from the manager to the cleaning staff. We all think they should be given a medal for all the work they have been doing.

Reply from Fae Doherty, Senior Marketing Officer at Rushyfields Residential and Nursing Home

Thank you for taking the time to review our home and for your kind words - our team will really appreciate it. Best wishes, Fae.


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Review from Rachel F (Daughter of Resident) published on 25 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Rushyfields since Sept 2019 and I have been extremely happy with the care she has received. The staff have managed remarkably well during the recent difficult circumstances and have kept me up to date with how my mum is through phone calls and newsletters, along with entertaining
FaceTime calls with my mum. Although I couldn’t be there for her recent birthday they entertained her with games and a cake. Whilst it was a very difficult decision moving my mum into a nursing home, Rushyfields have made it a smooth transition for both my mum and the rest of the family. My mum is very well cared for, offered lovely meals and snacks and seems very content in her new surroundings.

Reply from Fae Doherty, Senior Marketing Officer at Rushyfields Residential and Nursing Home

Thank you for such a wonderful review of our home. Best wishes.


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Review from Gill A (Friend of Resident) published on 27 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have known my friend for over 14-years, and her family lived all over the UK.
She was always treated with respect and dignity - she was a proud lady.
The home kept me informed at all times, and of all of her needs.
I was the first port of call for her, and the home worked really well with our
situation.
Sadly she passed away last week, but big respect to the staff

Reply from Fae Doherty, Senior Marketing Officer at Rushyfields Residential and Nursing Home

Thank you for your kind words about our team; I am so very sorry to hear of the passing of your friend. The team will take comfort in knowing how pleased you were with the care they provided. All the best, Fae


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Review from Norman B (Partner of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The residents are very well cared for and are treated with dignity. The staff go out of their way with the residents. I'm very happy for my partner to be a resident here.

Reply from Fae Doherty, Senior Marketing Officer at Rushyfields Residential and Nursing Home

Thank you for your lovely review Norman - we really appreciate it.
Best wishes, Fae


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Review from A L (Granddaughter of Resident) published on 5 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm-hearted care home with friendly and dedicated staff. My grandad, along with the other service users, are well looked after. The building is very clean and inviting and each room is beautiful.
5 star for person-centred care and tailored care plans.

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Review from Lucy S (Daughter of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During my fathers stay at Rushyfields he has always been treated with dignity. All staff have been very supportive and helpful when we have visited, going above and beyond even when under extreme pressure and very busy, nothing is ever too much trouble.

Reply from Fae Doherty, Senior Marketing Officer at Rushyfields Residential and Nursing Home

Dear Lucy, thank you for taking the time to review our home and for your kind words. I will be sure to pass this onto the manager and the team. Best wishes, Fae


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Review from Susan B (Daughter-in-law of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has a number of medical and mental health issues. She is also prone to chest infections. The staff at Rushyfields manager her condition well, they know when to give her space and to encourage her to socialise to the best of her ability. I found that during March, she seemed to have
more 'down days' than 'up days', again the staff kept a very close eye on her and did their utmost to lift her spirits.I also know that she is fond of the staff, some who have worked there since the day she moved in.

Reply from Fae Doherty, Senior Marketing Officer at Rushyfields Residential and Nursing Home

Dear Susan, thank your for taking the time to review our home and for your kind words about our team. Our staff pride themselves on providing individualised care so we are glad that this is shown in the care for your mother. Best wishes, Fae


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Review from J R (Daughter-in-law of Resident) published on 22 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother in law has been in this home since December 2017.
I have always found the staff to be pleasant and very helpful.
The care given to my mother in law is very good.

Reply from Fae Doherty, Senior Marketing Officer at Rushyfields Residential and Nursing Home

Dear Jacqueline, Thank you for your kind words. Your feedback is so appreciated by our team so I will be sure to pass this on. Many Thanks, Fae.


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Current Review Score: 9.6 (9.574)

Overview of Review Score

The Review Score of 9.6 (9.574) out of 10 for Rushyfields Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.574 for Rushyfields Residential and Nursing Home is calculated as follows: ( (156 Excellents x 5) + (84 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 251 Ratings = 4.574

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rushyfields Residential and Nursing Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (5)

Susan

Susan Igoe

Job Title: Home Manager

Joined: 2018

Sue has worked at Rushyfields for five years, and loves her role as Home Manager. She is passionate about enriching the lives of her residents with the care she and her team provide, and loves building lasting relationships with her residents and their loved ones.


Gabby

Gabby Chaplin

Job Title: Domestic Head Housekeeper

Joined: 2019

Gabby has worked for Sanctuary for four years and loves the residents and the staff. She only wishes she had joined sooner!


Nichola

Nichola Bower

Job Title: Administrator

Joined: 2010

Nichola has worked at Rushyfields for over 13 years now and just loves what she does!


Lisa

Lisa Gregg

Job Title: Team Leader

Joined: 2011

"I love my job, it's a lovely team and I love our residents."


Neil

Neil Carr

Job Title: Maintenance Man

Joined: 2019

"I just love spending time and working alongside the dedicated team and home manager. Rushyfields really is a good place to be."