The Oakes Care Centre

Willwood Avenue, Huddersfield HD3 4YA
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9.4 95 Reviews
  • The Oakes Care Centre, Huddersfield
Conveniently placed in a residential area on the outskirts of Huddersfield, The Oakes care home offers personalised residential and residential dementia care to older people.

The friendly and comfortable home is a place for residents to relax, unwind and socialise with friends and family. This home offers lovely en-suite bedrooms, hair salon, cinema and wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the local community.

In the range of lovely dining areas, residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, by providing an enjoyable experience for all residents and their loved ones.

By getting to know each individual resident at The Oakes, the team encourages everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.

Community is an integral part of life at The Oakes, so the team is dedicated to supporting residents in building strong relationships in the Huddersfield neighbourhood, by organising events with local schools, charities and businesses in the area.

The professional care team is on hand to help you or your loved one settle into life in the home. The experienced and friendly home manager leads the team at The Oakes to provide the kindest care possible to all residents.

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Care Provided by The Oakes Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Louise Foster (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

The Oakes Care Centre Reviews (95)

Total of 95, showing 1-20
9.4

The Oakes Care Centre has a Review Score of 9.4 (9.402) out of 10, based on 8 reviews in the last 2 years. Over all time The Oakes Care Centre has 95 reviews.

Overall Experience

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Review from P D (Husband of Resident) published on 19 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good clean centre staff very friendly and help full nothing seems to be a problem when asked to do something a proper disabled bay off parking signs would be good. Can't find any major problems satisfactory 9/10.

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Review from Paul J (Nephew of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Made to feel very welcome by caring staff. Also allowed to take in dog which the residents loved. Spent a very pleasant hour and a half with aunty who we think benefited greatly from the visit.
It was also very spacious with easy movement around the building.

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Review from Tish B (Daughter of Resident) published on 7 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in The Oakes Care Centre for a few months. As a family, we could not ask for a more caring, safe and friendly environment. Nothing is too much trouble for the carers, and the activities are well organised and takes into account the resident's interests. The facilities are first class.
Family and friends are made to feel welcome and encouraged to be involved in the life of the home. It is comforting to know that Mum is in a safe place and well looked after.

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Review from J R (Daughter of Resident) published on 4 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love Oakes Care Home. The carers know mum because they have taken time to get to know her. The staff are caring gentle and very professional. There is always something going on activity-wise. The food is amazing. There are drinks available at all times. The home actually does feel like a home so friendly
and I love visiting mum. So good that my father-in-law is also here now!

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Review from Rebekah B (Granddaughter of Resident) published on 2 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff that respond well to my grandma.
Great activities are available.
Nice dining, lounge and facilities.

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Review from Margaret N (Daughter of Resident) published on 26 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely party afternoon with entertainment, a buffet and a tombola. Mum and I both enjoyed it and it was lovely to go together. Having the ice cream van was a lovely touch. Thank you to all involved - all the hard work and organisation was worthwhile.

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Review from Michael W (Son of Resident) published on 15 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was welcomed into the home in March 2023 and passed away peacefully and with dignity in May 2023.
She felt secure and safe and as a family, we witnessed love and respect towards her and all of the other residents.
We would have no hesitation in recommending The Oakes Care Centre. The staff are
special people and there is a wonderfully friendly atmosphere with lots going on. If you are considering a care home then The Oakes should be at the top of your list.

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Review from Serena W (Daughter of Resident) published on 30 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, who has dementia, moved to The Oakes Care Centre in June of 2022, she had been residing in another care home for 3 years, I wish she had moved to The Oaks much earlier. I feel so much happier with the care and attention she is given from the staff. I visit the home regularly and know that this
genuine care and affection extends to all the residents who are at different stages of their dementia.

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Review from S J (Daughter of Resident) published on 15 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at The Oakes for nearly two years. She arrived during the pandemic and lockdown, and during that time, the staff were phenomenal - I have nothing but admiration for them. My mother is unable to walk, and her quality of life is very limited, but she feels safe and cared
for and is not unhappy, all of which is due to the high standard of care she has received.

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Review from D G (Daughter of Resident) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found The Oakes Care Centre absolutely fantastic for my late mother. She spent over four years there and has been looked after fantastically whilst in their care as she suffered from dementia. Her passing in the care home was peaceful in the end but it's just unfortunate that GPs won't visit
the same to care homes since the pandemic. My mum was happy and well looked after and was always clean and presentable when we saw her. I would always recommend The Oakes care home as a long-term residential care for people suffering from dementia. Absolutely wonderful care and cannot thank them enough.

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Review from J B (Daughter of Resident) published on 5 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dedicated staff and care. Social aspects are amazing, with activities and outings carefully planned for everyone to be inclusive of individual needs and limitations without individuals feeling embarrassed at a difficult time in their lives. Accepting that one has to give up their independence is difficult
enough. Facilities are excellent, hairdressers etc. Warm and welcoming, modern, well-equipped rooms and facilities. Clean, person hygiene and clothes always kept clean.

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Review from K W (Daughter of Resident) published on 4 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home tried hard in difficult times. My mother feels safe and well cared for. The staff are committed, and the premises are clean and in good condition. My mother's room is nice and indeed is soon to be decorated. The staff know her well and are supportive.

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Review from June T (Daughter of Resident) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at The Oakes since July. Her care is exemplary, the staff are excellent and are respectful of Mum's wishes. With familiar staff on duty, there is a consistency of care. Always plenty of activities going on, if she chooses to join in. Her room is very comfortable and homely.
She loves the beautiful garden with the summerhouse. Christmas has been great with so much going on and a fabulous party for family and friends. Well done Oakes, you're amazing. Thank you.

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Review from Sarah B (Daughter of Resident) published on 1 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When we arrived with mum, the staff could not have been more welcoming. I was allowed to prepare her room the day before her arrival and could put her personal possessions in place. The room is lovely. Shared areas are nicely furnished and clean. The dining room is dressed like a restaurant. My only
worry is that mum tells me that the food is poor, the portions small and the food poorly cooked.

Reply from Julie Caygill, Hospital Liaison Team Administrator at The Oakes Care Centre

Thank you for your feedback, it is very much appreciated. Our Head Chef has spoken with your Mother to seek a detailed understanding of her feedback about the food provided and we are working positively with her to ensure the food she enjoys is on offer to her. We will keep checking she is happy with the standards she expects. Once again, thank you for letting us know.


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Review from Joe F (Son of Resident) published on 12 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother transferred to The Oakes in April of this year and from the very beginning, the care was exceptional her room was prepared with all her personal stuff prior to her arrival which, as she had dementia, really helped with the transition. From day one, the staff were fantastic - the establishment
is spotlessly clean and the standard of food is excellent. It is just a wonderful place to stay.
Unfortunately, my dear mum passed away on the 23/07/2022 she was gravely ill for a week prior to her passing. The staff were absolutely fabulous - they made a very upsetting situation so much more bearable. I cannot thank and praise them enough - they went above and beyond any expectations I had.

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Review from Steven C (Son of Resident) published on 26 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall experience has never changed from day one. The staff are always top of their game when it comes to looking after my mother. Their friendly, professional capabilities always put me at ease. I have no worries when I leave at the end of visiting. Thank you to all concerned.

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Review from Pamela G (Daughter of Resident) published on 19 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents at ages 93 -years and 92-years entered The Oakes Care Centre together, 15-months ago and both passed away within 17-days of each other. They were warmly welcomed during lockdown and received an excellent quality of care throughout. The whole team are friendly and display warmth and consideration
for all the residents’ needs. The family was kept well informed of any problems or incidents during my parent's time there. The staff not only the carers but also the catering staff, the cleaning staff and the maintenance staff, together with the activities coordinator and the administrator went out of their way to make their life pleasant and comfortable. Nothing seemed to be too much trouble for the team and we highly recommend this care home.

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Review from D B (Daughter of Resident) published on 2 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at the Oakes for nearly 3 years and absolutely loves living there - she calls the staff family. From the management, carers, cleaners and the activities coordinator, the care is brilliant. My mum seems happy and settled. It was hard with covid and not being able to see
her, but the staff kept our mother safe and always reassured us she was fine. I think they are a brilliant team and can't thank them enough for all they do.

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Review from Jill W (Friend of Resident) published on 21 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the Oakes. My very dear friend spent the last 18 months of her life there and was admitted during the second lockdown. Every single member of staff, including housekeeping, carers and admin, took the best possible care of her both physically and emotionally. They went
way above and beyond the call of duty and made her feel safe, secure and loved, especially at a time when we were unable to visit. Nothing was ever too much trouble and they gave me and the family time when we called to discuss concerns. It was a huge comfort to know that she was taken care of so well, and that when she passed away peacefully she was surrounded by love. A huge thank you to every single one of the staff, you are all angels.

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Review from Harriet B (Granddaughter of Resident) published on 15 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If I could give 10 stars, I would! My grandmother moved in in the middle of the pandemic when the government did not allow visitors to care homes. This was an extremely difficult time for my grandmother, as well as for us. However, the staff at the Oakes were amazing throughout the pandemic and again,
once restrictions were eased. It was always very clear to see that the staff were so very kind and caring, offering an abundance of affection to my grandma when we were unable to do so. My grandma always spoke so highly of everyone and loved them like family. The staff always went above and beyond to make the entire experience as pleasant as possible, despite the difficult restrictions. I cannot thank the whole team enough for their kindness, love and care. They offered myself and my family so much support and love during my grandma's last few weeks and for this too, I will be eternally grateful. In addition to the amazing staff, the home itself and its facilities are spot on!

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Current Review Score: 9.4 (9.402)

Overview of Review Score

The Review Score of 9.4 (9.402) out of 10 for The Oakes Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.935 for The Oakes Care Centre is calculated as follows: ( (88 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 93 Ratings = 4.935

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.467 Points relating to the number of positive Reviews for The Oakes Care Centre is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 8 Positive Reviews ÷ 12 = 0.667

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jan 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (8)

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Frequently Asked Questions about The Oakes Care Centre

What types of Care is The Oakes Care Centre registered for?

Older Person Care, Dementia, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Oakes Care Centre provide?

Palliative Care, Convalescent Care & Separate Specialist Dementia Care Unit are other types of care provided.

How many Rooms does The Oakes Care Centre have?

There are 60 Single Rooms.

What are the Facilities & Services at The Oakes Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Oakes Care Centre to the centre of Huddersfield?

1.6 mile(s) as the crow flies, distance by road may be significantly further.