At St Catherines View, there are no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.
Parking is available on site at St Catherines View, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved
St Catherines View has a Review Score of 10 (9.967) out of 10, based on 18 reviews in the last 2 years. Over all time St Catherines View has 89 reviews.
Review from J S (Wife of Resident) published on 7 March 2025
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Reply from Vanda Baker, Home Manager at St Catherines View
Thank you for your kind words. We're so sorry for your loss and appreciate you taking the time to share your experience. Although your husband's time at St Catherine's View was shorter than hoped, we're glad to know you felt he was in safe and caring hands. Your lovely comments mean a great deal to us, and we're glad we could offer support to you and your family during this difficult time.
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Review from Ben J (Son of Resident) published on 19 February 2025
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Reply from Vanda Baker, Home Manager at St Catherines View
Thank you for sharing your experience with us. We're so glad we could support your dad and your family during such a difficult time. Helping him settle in quickly, while ensuring he felt comfortable and well cared for, was a priority for us and we hope it brought you some peace of mind. It means so much to hear that you felt reassured by the kindness and dedication of our team. I'll be sure to pass on your kind words to everyone. Thank you once again, and we wish you and your family all the best.
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Review from Bruce M (Son of Resident) published on 1 November 2024
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Reply from Vanda Baker, Home Manager at St Catherines View
Thank you for sharing your experience at St Catherine's View. We're so pleased to hear that your mother feels settled and content in our home. Knowing she's happy here means a great deal to us, and your kind words about our team are really appreciated.
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Review from Joanna E (Daughter of Resident) published on 25 October 2024
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Review from T D (Son of Resident) published on 29 August 2024
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Reply from Vanda Baker, Home Manager at St Catherines View
Thank you for your kind comments. It was wonderful to have your mum as part of our community, and we feel privileged to have been a part of her life. It means a lot to us to know that our team at St Catherine's View was able to provide the care and support your mother and family needed, especially during her final days. We are truly sorry for your loss and send our deepest condolences.
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Review from V S (Wife of Resident) published on 28 August 2024
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Reply from Vanda Baker, Home Manager at St Catherines View
Thank you for your review of St Catherine's View. We are delighted to hear that your husband's stay with us was such a positive experience. Our team works hard to provide the highest level of care and attention, so it's wonderful to hear that you felt he was well looked after. We're also very pleased to hear that you enjoyed our lovely gardens and found our food and services to be excellent. Thank you once again for your kind words.
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Review from Nicholas G (Husband of Resident) published on 29 July 2024
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Reply from Vanda Baker, Home Manager at St Catherines View
Thank you so much for sharing your experiences at St. Catherine's View. We really appreciate your kind words that reflect a whole team approach to the care and support we provide for your wife. Ensuring that our residents are treated with the utmost dignity and respect and that all their care needs are met to the highest standards, is very important to us. From all the team, thank you once again for your kind words.
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Review from Sheena P (Wife of Resident) published on 14 June 2024
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Reply from Vanda Baker, Home Manager at St Catherines View
Thank you for taking the time to provide feedback about St Catherine's View. We are delighted to hear that you find the atmosphere lovely and that your husband's needs are being well looked after. Ensuring that loved ones are kept up to date and involved in care is very important to us, so it is reassuring to know that our team has been available to talk and answer any questions you may have. Thank you again for your kind words.
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Review from Karen L (Friend of Resident) published on 13 June 2024
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Reply from Vanda Baker, Home Manager at St Catherines View
Thank you for sharing your experience at St Catherine's View. We're very happy to hear that your family friend has benefited from the personal touches that make our home unique. Our team works hard to provide compassionate care and ensure residents feel respected and valued at all times. So, it is very reassuring to receive your kind words and recognition of their dedication and hard work. Thank you once again for your lovely feedback.
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Review from Heather M (Daughter of Resident) published on 7 June 2024
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Reply from Vanda Baker, Home Manager at St Catherines View
Thank you for taking the time to provide such wonderful feedback about your experiences at St. Catherine's View. It has been a pleasure having your mum as part of our community for the last 5 years, and it has been a privilege to celebrate some amazing milestones with her. Our team is dedicated to creating an engaging and fulfilling environment. It's wonderful to hear that the social outings and in-home events arranged by our activities team have brought so much pleasure to your mum and the other residents. I will be sure to pass on your lovely comments to the team, who will be very happy to hear about how their dedication and hard work is making such an impact on the lives of our residents.
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Review from Andrea S (Wife of Resident) published on 7 June 2024
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Reply from Vanda Baker, Home Manager at St Catherines View
Thank you for taking the time to share your experience with us. We are very happy to hear that your husband has been well cared for and that our team's compassion and dedication have made an impact. We take great pride in providing a warm and welcoming environment for our residents and their families. Knowing that we have met your expectations and contributed positively to your husband's well-being is wonderful to hear.
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Review from F M (Daughter of Resident) published on 24 May 2024
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Review from M D (Daughter of Resident) published on 5 January 2024
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Review from Jayne S (Daughter of Resident) published on 8 August 2023
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Review from Martin E (Son of Resident) published on 12 July 2023
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Review from Nigel E (Son of Resident) published on 10 July 2023
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Review from A H (Wife of Resident) published on 5 July 2023
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Review from Neil R (Son of Resident) published on 26 June 2023
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Review from M P (Husband of Resident) published on 4 August 2022
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Review from Susan S (Daughter of Resident) published on 15 July 2022
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The Review Score of 10 (9.967) out of 10 for St Catherines View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.967 for St Catherines View is calculated as follows: ( (206 Excellents x 5) + (7 Goods x 4) ) ÷ 213 Ratings = 4.967
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for St Catherines View is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Aug 2023
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Job Title: Home Manager
Vanda leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have questions or queries.
Job Title: Clinical Lead
Stefan is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.