St Catherines View

212 Stanmore Lane, Winchester SO22 4BL
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10 89 Reviews
  • St Catherines View, Winchester
St Catherines View is a unique dementia care home, having been specially designed to suit the care needs of residents with conditions like Alzheimer's disease.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

The home's interior is made up of five small house groups that allow specialist nurses to achieve high standards of dementia care, through personalised packages and in surroundings that are beneficial to those living with memory loss.

Experience the warmth and care of this friendly, relaxing care home whilst making new friends.

St Catherines View is registered with the Care Quality Commission to welcome up to fifty-six residents and has its own landscaped gardens.

The home has a cafe, with doors out onto the gardens, where tea, coffee and cake are enjoyed by residents and visitors alike.

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Care Provided by St Catherines View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Vanda Baker (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (57)
    • Single Rooms with ensuite Wet Room (57)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for St Catherines View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,800
  • (these prices are only a guideline, please contact St Catherines View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At St Catherines View, there are no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.


  • Parking

  • Parking is available on site at St Catherines View, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved


St Catherines View Reviews (89)

Total of 89, showing 41-60
10

St Catherines View has a Review Score of 10 (9.967) out of 10, based on 18 reviews in the last 2 years. Over all time St Catherines View has 89 reviews.

Overall Experience

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Date Published

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Review from Jane (Power of Attorney of Resident) published on 27 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is excellent - my husband's Godmother moved here after we became unhappy with the treatment at her previous home. They managed to reassure her about the quality of life and all the staff went beyond the call of duty to look after her beautifully. Sadly she was only with them for six weeks
but her 'end of life' care was dealt with professionally and compassionately. They kept us extremely well informed at all times of any developments. Having experienced several care homes over the last couple of years St Catherine's View gets top marks, 10 out of 10.

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Review from P H (Wife of Resident) published on 1 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came to St Catherines View, for two weeks respite. I have been very impressed by the professional approach by the manager, her deputy and all the staff in caring for my husband, who at the time, can be difficult and demanding. They have gone the extra mile to ensure he has been kept occupied
throughout the day, with a wide variety of activities to suit his needs. He has enjoyed his stay, with kind and thoughtful attention from staff, a pleasant room and surroundings with an attractive garden. I also have always felt welcome and found the staff helpful and supportive. I am so pleased to have discovered St Catherines View.

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Review from David T (Friend of Resident) published on 12 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care in every way has been provided. The staff are exceptionally good and have a ready smile for patients and visitors alike.

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Review from Celia C (Daughter of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every aspect of St Catherine's View has been carefully planned and it shows. The mainstay of the service is its staff who are friendly, caring and efficient. I couldn't recommend it highly enough.

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Review from Tim B (Son of Resident) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are friendly and professional. The rooms and gardens are beautiful and the atmosphere very relaxing.

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Review from Colin S (Husband of Resident) published on 28 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Catherines View continues to exceed all my expectations. The staff are all kind, supportive and with an almost inexhaustible supply of patience. I am specifically impressed by the nursing team, the carers and especially by the standard of the cooking which far exceeds those on other care homes of
which we are familiar.
Special mention must be made of the activities team. A huge improvement in the last couple of months with visits to residents to both involve and encourage them. Music therapist is outstanding.

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Review from Monnianne B (Daughter of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very useful and helpful. All questions were dealt with appropriately and respectfully.

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Review from A B (Daughter of Resident) published on 11 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at St Catherines View appeared to be happy in their work and always took the time to say hello to relatives. They seemed to care about the residents and treated them with great care and compassion. The cleaners, kitchen staff, laundry etc were all the same and very helpful.
The only thing,
negative to say is I would have liked to have been informed earlier just how ill with dementia my mother was. She sadly died earlier this month.

Reply from Elaine Farrer, Operations Director at St Catherines View

Thank you for your review and for your kind words and excellent scores in each and every aspect of your mothers care. It's never an exact science to know when a resident is taking a turn for the worse but I know that the team were in contact with you and the GP spoke to you to explain how poorly your mother was. It is always such a distressing time for a family. I understand that you were able to be with your mother as she passed away peacefully. Please accept our condolences at this sad time.


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Review from C L (Friend of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial meeting, it became clear of what a professional, caring environment it is and it hasn't disappointed in any way.

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Review from M S (Wife of Resident) published on 4 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent review. It is clear staff really understand and care for my husband. His needs are complex but this isn't an issue for St Catherines view. I find the nursing staff highly professional. Nurses are also approachable/friendly. The caring staff are warm, friendly and highly approachable.

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Review from P W (Daughter of Resident) published on 15 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been wonderful to know Mum has been well looked after while I've had a break. She has been settled and able to enjoy some different experiences. The staff have been polite and caring and it has been lovely to get to know the home.

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Review from Philip d (Son of Resident) published on 14 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother did a lot of good things for us. The best single thing my sisters and I ever did for her was to find St Catherine’s View for her to spend her final 15 months in (she had previously been in another care home nearby). At St Catherine's View, the loving way in which our mother was cared for
made the final part of her life better than it could possibly have been anywhere else, we are convinced. The staff are exceptional, truly the best of the best. Their dedication to the residents in their care has to be seen to be believed and they give such friendly support to the families too. Five of the staff who knew our mother best actually attended her funeral last month. The fact that these wonderful people took the trouble to come in their own time to say goodbye to our mother leaves us with a sense of admiration, on top of the deep gratitude we already felt for everything they did for her while she was alive. Thank you so very much, we will never forget you.

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Review from Pamela F (Friend of Resident) published on 7 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only had good experience here. Staff friendly and helpful and caring, very clean, very fresh smelling and tidy rooms. Spacious and welcoming. Activities well suited to elderly. Very honest and trustworthy. Every week whichever day I come I am impressed by high standard of care.

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Review from Annabel B (Daughter of Resident) published on 15 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in St Catherine's View for over a year now and I am very happy with the care she receives. The staff are wonderful, very kind and thoughtful as well as very professional and we feel lucky that Mum is being looked after here. She has a nice bedroom, enjoys going in the garden and
always says that the food is good. She looks very well cared for and she often has a smart hairdo from the on-site hairdressers.

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Review from Neville C (Husband of Resident) published on 13 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Catherines View is furnished like a hotel with comfortable furniture and very nice gardens. The staff are so friendly and patient I always feel welcome. My wife constantly compliments the food and she was a splendid cook in her time. On the floor, the number of residents are about 10 which makes
for friendly relationships with all. The gardener is lovely and her club meetings are a joy.

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Review from P W (Sister of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister moved to St Catherine's View on 1st May 2018 and from that day she has been treated with kindness and respect from all members of staff.
No matter what their role, the staff will always help the residents and visitors.
The gardens are wonderful and they are so calming if a resident is anxious.
All
the friends and family who have visited my sister agree that she is much happier and the help given to her is excellent.

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Review from Andy G (Son of Resident) published on 7 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving into her new ‘hotel’ Mum has been incredibly happy and felt right at home from day one. She gets involved in all the varied activities and has nothing but praise for the wonderful staff.


The accommodation and meals are great, with Mum particularly impressed that everything like her hairdressing

etc is free - bless her!


I have nothing but great things to say about this wonderfully run home, keep up the fab work!


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Review from A W (Son of Resident) published on 27 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home. The environment is peaceful and caring. The nurses are brilliant. So supportive to Mum and the other residents.
There is always entertainment so the residents are fully occupied too.
A well run, very professional outfit - highly recommended.

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Review from K C (Daughter of Resident) published on 8 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After extensive research, I feel very lucky finally to have found such an excellent care home for my mother. Every member of staff is trained in dementia care and that really shows. Without exception, they are lovely people and I cannot fault the care she is being given.

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Review from M J (Daughter of Resident) published on 1 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at St Catherines for just over 2 months. Since arriving she has been much more settled and content, which I attribute in large part to the carefully laid out facility, the good staffing levels, and the excellent standard of care. It is clear that all staff are thoroughly
trained in managing people with dementia, to a standard that is not seen elsewhere.


Details such as my mother’s clothes being fully labelled by the morning after her arrival, the fact that all staff speak to residents, and visitors and the lovely “cafe” that people visiting can go to with their friend/family member make this much more homely than would be expected.


The whole staff have an air of friendly professionalism and the atmosphere is supportive and caring. We were recommended to this facility by a senior medical professional, so are not surprised to find the standards to be so high. We would not hesitate to recommend St Catherine’s View to others.


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Current Review Score: 10.0 (9.967)

Overview of Review Score

The Review Score of 10 (9.967) out of 10 for St Catherines View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.967 for St Catherines View is calculated as follows: ( (206 Excellents x 5) + (7 Goods x 4) ) ÷ 213 Ratings = 4.967

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Catherines View is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (19)

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Meet the Team (2)

Vanda

Vanda Baker

Job Title: Home Manager

Vanda leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have questions or queries.


Stefan

Stefan Zhelyazkov

Job Title: Clinical Lead

Stefan is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.