St Catherines View

212 Stanmore Lane, Winchester SO22 4BL
Submit a Review
10 89 Reviews
  • St Catherines View, Winchester
St Catherines View is a unique dementia care home, having been specially designed to suit the care needs of residents with conditions like Alzheimer's disease.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

The home's interior is made up of five small house groups that allow specialist nurses to achieve high standards of dementia care, through personalised packages and in surroundings that are beneficial to those living with memory loss.

Experience the warmth and care of this friendly, relaxing care home whilst making new friends.

St Catherines View is registered with the Care Quality Commission to welcome up to fifty-six residents and has its own landscaped gardens.

The home has a cafe, with doors out onto the gardens, where tea, coffee and cake are enjoyed by residents and visitors alike.

Show St Catherines View on the Map

Care Provided by St Catherines View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Vanda Baker (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (57)
    • Single Rooms with ensuite Wet Room (57)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for St Catherines View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,800
  • (these prices are only a guideline, please contact St Catherines View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At St Catherines View, there are no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.


  • Parking

  • Parking is available on site at St Catherines View, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved


St Catherines View Reviews (89)

Total of 89, showing 61-80
10

St Catherines View has a Review Score of 10 (9.967) out of 10, based on 18 reviews in the last 2 years. Over all time St Catherines View has 89 reviews.

Overall Experience

  • 86
  • 2
  • 0
  • 1
  • 0

Date Published

89
4
12
18
71

Review from June M (Relative of Resident) published on 5 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum comes to St Catherines View for respite care. I have talked to her about her experience and this review reflects what she said - her room is lovely, and has everything she needs. It is always clean, comfortable, warm and cosy and has stunning views of St Catherines Hill. The food is excellent,
plentiful, and there is a good choice on the menu. The staff are brilliant and very hard working. She says they always have time for her, popping in to say hello and taking really good care of her. They are friendly, kind and cant do enough for her.


It is wonderful to have somewhere like St Catherines where we can leave mum and know she is safe and happy. The staff and management are brilliant. Mum pops in for the activities even when she is not staying and the staff always make us feel welcome. Visiting between stays means that mum feels familiar, and at home at St Catherines. They also offer a booking service which means we can plan our holidays, which is a big bonus for us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S F (Daughter of Resident) published on 8 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to St Catherines View at the end of November 2017. Until then she was living independently with dementia but had an accident resulting in her needing formal care, a shock for us all. From the first time I met the staff, it was evident how passionate they feel about their individual and wider
roles as part of the St Catherines View team.


Mum has been shown love, care and friendship and has been supported in her recovery by the staff and other residents. The staff are superb and I was able to leave mum knowing that she was happy and felt safe.


The care she received was adapted to her routine, likes/dislikes and she was encouraged to join in with the other residents and activities on offer. She was always treated with dignity and respect.


Due to distance, mum has recently moved to a home closer to us. If I could, I would pick up and move St Catherines View and all it's staff to be nearer to us. It really is a very special place where your loved one and wider family are genuinely cared for.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A F (Daughter of Resident) published on 4 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into St Catherines View in August 2017. From the day she moved I have never had a moments concern about her wellbeing. All the staff are caring, go over and above their duties to the residents. Since my mother's diagnosis of dementia in 2009, this is the first me and my family have felt
completely reassured that she is safe, wonderfully looked after and genuinely loved by the carers. I have nothing but deep admiration for them all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chris T (Son of Resident) published on 2 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day that we first met them, the staff at St Catherines View impressed us with their professionalism, knowledge and caring attitude. You are quickly made to feel part of the family and to make yourself at home. From the moment they arranged the transfer of my mum from the hospital into their
care they have looked after her medical, mental and personal-care needs excellently. The themed rooms are great and we're looking forward to the spring so we can explore the gardens with mum too. Residents are encouraged to participate in as many activities as they are able to and there are regular trips out. The staff always make time to listen to any question or request from relatives and are obviously genuinely fond of their residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tony (Son of Resident) published on 20 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not have asked for a more dignified, professional and friendly environment in which my mother could remain and be cared for in what turned out to be her last few months. A wonderful warm environment more like an upmarket hotel, my family and I particularly loved the music room where my daughters
could play and sing to their grandmother (who simply loved music) when they visited. Wonderful helpful, communicative and kind staff who looked after mum as if she was their own.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L G (Daughter of Resident) published on 31 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at St Catherines View for more than a year.
He is very settled, well fed and looked after by the staff in the home.
The standard of care is very good and the staff are lovely - particularly the team I have met in Buttercross.
My siblings and I are very happy with the level of care
our father receives.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian R (Power of Attorney of Resident) published on 23 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I are extremely highly satisfied with the home and its functioning. The staff are excellent and we feel that they are tending absolutely wonderfully to the residents. It is a great help to us to know this.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M S (Son of Resident) published on 21 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Catherines is a very well organised care home for residents suffering from dementia. Clean, well run and everything done to a very high standard. The staff, from manager down to carers were brilliant and my mother was very happy there. The fees are on the high side and this was the reason we had
to leave.

Reply from Laura Rolph, Assistant Marketing Manager at St Catherines View

Thank you for your review and your likelihood to recommend St Catherines View. We always look to work with families with regards to fees and are disappointed on this occasion that this wasn’t brought to our attention at the time. Thank you once again for your review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L G (Daughter of Resident) published on 25 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was adamant she would never come into a care home. She said it would kill her! We finally had no option and anticipated terrible scenes and attempts to escape. We are delighted to say that within a week or so she was completely happy, looked well and was joining in and enjoying all the activities.
The staff are fantastic - they have made it a success and the whole family are happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Simon B (Grandson of Resident) published on 27 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandma has been a resident for a few years and living far away we are happy knowing she is well looked after.


She benefits from a range of activities and has good relationships with the carers.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda C (Daughter of Resident) published on 6 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Catherine's View has been my mum's 'home' for just over 2 years. Whilst she is no longer well enough to enjoy the many outings and activities provided, the outstanding care, love and kindness she has always received from everyone is exemplary. We do appreciate everything that is done for her.


Thank

you so much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue C (Daughter of Resident) published on 8 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at St Catherines View for three months now. The staff are always very caring and have done everything they can to help my mum settle in. We all found it difficult at first but with patience and support from all the staff mum has settled in well to her new home and we, the family, know
that she is safe and being well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul M (Son of Resident) published on 29 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived at St Catherines View 7 weeks ago. She is in complete denial of her dementia and has been a very difficult case. The assessment was completed in a professional kind manner (i.e. no clipboard questionnaire asking upsetting questions about her memory). Today she is looking better, eating
and sleeping well, making friends, playing cards and attending dance and singing classes. She doesn't remember any of this but she does retain a feeling of being taken care of by nice people in a nice place. I can't commend my mother's carers and the management at St Catherines View enough for achieving something that we could not imagine: making and keeping my mother happy. St Catherines View is part of the Colten Care Group, a privately owned business that own and run around 20 homes. The staff seem to be happy and proud working for the company. It is a clean (no unwelcome smells), modern and attractive environment to be in with a cleverly designed layout, gardens and views.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carolyn D (Daughter of Resident) published on 25 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a new experience for our family, everybody has been so kind and helpful with everything.
My father has had and is having excellent care. Everybody makes you feel so welcome - like you are part of a family.
Spotless, everything is immaculate.
I would recommend St Catherines to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann H (Daughter of Resident) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff who we feel look after our mother with the utmost care while maintaining dignity and respect.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rachel E (Daughter of Resident) published on 1 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided in this home is so good that I cannot think of a single area for improvement. Staff are warm, welcoming and helpful. Each resident really is treated as an individual with all their care needs constantly and thoroughly assessed. Activity staff work on a one to one, as well as group
basis.


The environment is geared to those with dementia.


My mother resided here at a time when her care needs changed rapidly. Not only did the staff respond to her needs but also to my father's. He remained with her constantly in the last three days of her life. The staff cared and supported him just as much as they did my mother.


There are so many things that make this home stand above all the rest. In summary, this is a place where one can receive top quality dementia care. It is not just a home that is willing to take people with dementia. I and my family will be forever grateful to the manager and the staff, and indeed to those behind the entire Colten ethos. If only all homes were this good.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret S (Wife of Resident) published on 12 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the short time my husband has been here I have found the staff to be caring and considerate at all times, always providing me with up to date information.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M B (Son of Resident) published on 5 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class care home, with all trained staff in dementia care, which is virtually important to residents and family. All the staff are very professional about what they do and the care they give. All family/friends who visit are very impressed.
The home has a lovely, warm, safe feel - a real pleasure
to go there!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from ML (Daughter of Resident) published on 12 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at St Catherines View were absolutely exceptional. I use the word 'team' as everybody I came in contact with from the laundry room, kitchen, carers through to management treated my mum and myself with such kindness. The staff were gentle and showed respect for mum's dignity always. My family
and I will always be grateful for St Catherines View allowing us to have 'peace of mind' that mum was receiving the best possible care. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H R (Wife of Resident) published on 23 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at St Catherines View for just over a year, and I feel confident that the challenges his dementia gives to the staff are met with much thought, care and support. All the staff give residents loving care and treat their individual needs with understanding and dignity.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 10.0 (9.967)

Overview of Review Score

The Review Score of 10 (9.967) out of 10 for St Catherines View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.967 for St Catherines View is calculated as follows: ( (206 Excellents x 5) + (7 Goods x 4) ) ÷ 213 Ratings = 4.967

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Catherines View is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (19)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

Vanda

Vanda Baker

Job Title: Home Manager

Vanda leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have questions or queries.


Stefan

Stefan Zhelyazkov

Job Title: Clinical Lead

Stefan is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.