Pennine Lodge Care Home

Pennine Way, Haraby, Carlisle CA1 3QD
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9.7 59 Reviews
  • Pennine Lodge Care Home, Carlisle
Pennine Lodge is a seventy capacity Carlisle care home that offers homely surroundings for the practice of skilled care, from a team of qualified professionals who support the privacy and dignity of all residents while delivering personalised services.

While being an ideal environment for older people with care needs, Pennine Lodge also specialises in helping those diagnosed with dementia.

All bedrooms are en-suite and the home has its own activities programme to support a healthy lifestyle.

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Care Provided by Pennine Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Tracy Breeden (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (70)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Pennine Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,278
    • Self-Funded Residential Dementia Care from £1,388
    • Self-Funded Nursing Care from £1,278
    • Self-Funded Nursing Dementia Care from £1,449
  • (these prices are only a guideline, please contact Pennine Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • N/A


  • Parking

  • car park onsite


Pennine Lodge Care Home Reviews (59)

Total of 59, showing 1-20
9.7

Pennine Lodge Care Home has a Review Score of 9.7 (9.726) out of 10, based on 16 reviews in the last 2 years. Over all time Pennine Lodge Care Home has 59 reviews.

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Review from Terry D (Resident) assisted by family/friend published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Over the 8 years of living in the home, I have found the overall experience to be good. Most staff are friendly and chatty, the care I have received has always been satisfactory and my dignity needs are always met.

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Review from J M (Son of Resident) published on 20 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It's only ever been a friendly experience, very kind people. I'm happy with my mother living here. It's always a warm welcome. I feel part of the homes community and get on very well with everyone in the care home.

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Review from N D (Granddaughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

After a few teething problems my grandma has settled in well. Most of the staff are great and interactive and you can tell they care. I do think the activities are great and keep my grandma involved. The food is always of a high standard and her room is always kept clean and tidy.

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Review from Joanne L (Daughter of Resident) published on 7 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum went to live in Pennine Lodge, Harraby, Carlisle at the beginning of August after 2 months of being in hospital. My sister and I viewed Pennine Lodge prior to my Mum moving in and felt very comfortable and at ease that our Mum would be cared for there. My Mum received the best care and nothing
was too much trouble. Sadly Mum passed away this week, but their care and attention were amazing from start to finish.

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Review from John N (Husband of Resident) published on 4 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife receives excellent and considerate care at Pennine Lodge. All the staff are unfailingly polite and caring towards my wife. She now requires nursing care which has not led to any reduction in her level of care. When my wife came to Pennine Lodge in July 2024 we were both apprehensive but we soon
realised that she could not be anywhere better.

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Review from Patricia M (Wife of Resident) published on 4 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with the care to my husband, his personal care and kindness. No complaints at all with all staff. Thank you.

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Review from L B (Daughter of Resident) published on 4 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home, we've been very happy with the care both our parents have received. Staff are great, very pleasant.

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Review from Andrea C (Daughter of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad received end-of-life care at Pennine Lodge in August. He had spent 8 weeks in hospital and had to be moved when they couldn't do anything further for him. At the time, Mam and I were devastated he couldn't remain in hospital.
We looked at 4 care homes in the Carlisle area and, for us, Pennine
Lodge felt right not just because of the facilities but because the staff were welcoming, sympathetic and caring towards us.
Sadly, Dad was only with us for 6 more days when he moved into Pennine Lodge, but in those 6 days, he was much more peaceful than in the hospital. The staff were so caring and respectful towards Dad and us, they made his last days just that little bit more bearable. Thank you.

Reply from Maisie Lawrence, Marketing Assistant at Pennine Lodge Care Home

Hello, thank you for taking the time to leave such positive feedback about Pennine Lodge. We are deeply sorry for your loss and offer our deepest condolences to you and your family. We are immensely grateful that you felt your father was treated with care, dignity, and respect during his time with us, and that we could provide some peace for him and support for your family during such a difficult time. If there is anything more we can do, please don't hesitate to reach out.


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Review from Olwen H (Daughter of Resident) published on 8 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Manager and staff at Pennine Lodge, thank you all for the care given to our mother during her short stay, your kindness and understanding have been much appreciated, many thanks.

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Review from K J (Daughter of Resident) published on 20 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care home. The staff are lovely and keep me informed at all times as I don’t live locally. Dad is happy there and is well looked after. I would definitely recommend this care home to anyone looking to put a relative in a home.

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Review from Carolyn C (Daughter of Resident) published on 18 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We looked at six different care homes in the area before choosing Pennine Lodge as our first choice for our mother who has dementia.
There is something about Pennine Lodge that makes it stand out the home has a warmth and homeliness that feels very special.
The staff are outstanding in the sensitivity
and kindness they have shown to our mother in their care for her as she settles in as well as for us, her family.
We are so happy that our mother was offered a space here.

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Review from B M (Daughter of Resident) published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has now been in Pennie Lodge for three and a half years now. Have always found the staff to be friendly and caring towards my mother. Staff are always approachable, and any issues we have had have usually been dealt with.

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Review from Brian Robert M (Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy living here. I enjoy having a laugh with the staff as they have made me feel part of the homes community. I have a nice garden view room and it is kept nice and clean. I really appreciate all the people who look after me.

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Review from Martin H (Son of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother received whilst in Penine Lodge was above and beyond brilliant. The carers cared for her like she was family, and for that, we will be forever grateful. Whenever we visited, we were made to feel so welcome and at ease and never under pressure around visiting times.

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Review from P H (Daughter of Resident) published on 12 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in the Pennine Lodge Care Home Carlisle Nursing Home for three weeks and then died in May as expected. The management could not have been more professional.


In the last week 20th September, 2023 we managed to get my mother-in-law a place in the nursing side. My husband and I transferred

her from Edinburgh. She had been in a week and all the staff popped into her room to say hello. There are activities every day of the week for her even on weekends. All the staff are like angels!

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Review from Karen B (Daughter of Resident) published on 21 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As most people know they have relatives and loved ones that need 24-hour care and a care home is the only option finding the right one can be very challenging and upsetting. I visited many care homes to try and find the right one and was extremely alarmed at some of the standards in some of them I viewed.
However, when I entered Pennine Lodge, I got a friendly welcome from the manager and she showed me around personally and the room that my dad was looking to stay. This was a difficult decision that was made easier knowing he would be well looked after and within a care home that I felt was homely and then was offered a lovely light and bright room overlooking the garden. As I work full time, it is wonderful to be able to go in and out without any difficulty and to have the flexibility during the day for visiting. I would recommend this care home to anyone in my situation who is looking for a care home with a caring friendly and committed staff to their residence.

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Review from Susan B (Daughter of Resident) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Went to visit my mother on the 8th of February 2023 at 14:00, and stood at the door for 15 minutes waiting to be let in. No one came, I had to go as I couldn't wait any longer as I was going to work.

Reply from Katie Barnett, Marketing Executive at Pennine Lodge Care Home

Thank you for your feedback. We are very sorry to hear of this and apologise sincerely. This has been raised to our Home Manager who is actively looking for a resolution to ensure this does not happen again. Our Home Manager operates an open-door policy and welcomes you to discuss this with them on your next visit, or alternatively please feel free to contact us at a time that is convenient for you. You can contact us on 01228 515658. We look forward to hearing from you and offer our apologies again for this.


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Review from Mary C (Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The girls are great, activities wonderful. Love being here, food is great.

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Review from J I (Wife of Resident) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in Pennine Lodge Care Home for five years. I have been very pleased with his care and the staff are so friendly. Nothing is too much trouble for them.

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Review from Janis G (Daughter of Resident) published on 26 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is such a brilliant place to have your loved one cared for. My mother is very comfortable, her surroundings are lovely clean and fresh. The whole team are passionate about the care they give. Daily activities are exceptional with trips out that are well planned.

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Current Review Score: 9.7 (9.726)

Overview of Review Score

The Review Score of 9.7 (9.726) out of 10 for Pennine Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.726 for Pennine Lodge Care Home is calculated as follows: ( (144 Excellents x 5) + (33 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 186 Ratings = 4.726

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Pennine Lodge Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Frequently Asked Questions about Pennine Lodge Care Home

What types of Care is Pennine Lodge Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Pennine Lodge Care Home provide?

Palliative Care is an additional type of care provided.

How many Rooms does Pennine Lodge Care Home have?

There are 70 Single Rooms.

What are the Facilities & Services at Pennine Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Pennine Lodge Care Home to the centre of Carlisle?

1.7 mile(s) as the crow flies, distance by road may be significantly further.