Barchester Oak Grange Care Home

Mollington Grange, Parkgate Road, Mollington, Chester CH1 6NP
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9.5 83 Reviews
  • Barchester Oak Grange Care Home, Chester
Oak Grange has been specifically designed to provide high quality residential and nursing care for older people, including those living with dementia.

The 24-hour care is provided in a warm, welcoming environment, with delicious meals and a range of daily activities, including a choice of therapeutic approaches.

Together with the lively social calendar, this helps stimulate residents’ minds, keeping them engaged and positive.

Oak Grange also offers respite care services for those in need of a short break, as well as day care services.

Residents living with dementia are supported in the dedicated Memory Lane Community, which has been specifically designed to help people retain independence, choice and dignity.

Features. such as sensory gardens, with low-risk walkways, and activity kitchens, are there to enable people to engage in life’s everyday pleasures.

Oak Grange has become a focus for the local community within Mollington, developing relationships with schools, as well as leading and participating in community activities and events.

The home boasts dedicated GP services, domiciliary dental care, eye care, podiatry services.

Oak Grange also offers a hair and beauty salon, coffee bistro, Wi-Fi connectivity throughout the building, and cinema and minibus.

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Care Provided by Barchester Oak Grange Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Multiple Sclerosis
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sarah Butler (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (70)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Oak Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Oak Grange Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • By appointment


  • Parking

  • Off road private car park adjacent to the home, level access for wheelchair and disability


Barchester Oak Grange Care Home Reviews (83)

Total of 83, showing 21-40
9.5

Barchester Oak Grange Care Home has a Review Score of 9.5 (9.497) out of 10, based on 25 reviews in the last 2 years. Over all time Barchester Oak Grange Care Home has 83 reviews.

Overall Experience

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Review from N B (Friend of Resident) published on 21 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is satisfactory overall, some aspects better than others.
The majority of staff are friendly and caring. One incident of poor attitude/conduct towards my friend has been reported. Staffing levels appear to be inadequate - the staff appear to be run off their feet.
My friend's privacy is
constantly invaded by other residents despite many complaints no meaningful action has been taken to address this. This is a major cause of unhappiness and distress to my friend.
It is very positive that rooms are ensuite. Rooms are kept clean, but my friend's room is in need of some basic maintenance to attend to scuffed paintwork and furniture and stained carpet.
Whilst the menu looks appealing, meals when served are disappointing in terms of the quality of ingredients, lack of choice (too much pasta, jacket potato, baked beans) and often reach the room barely warm. The evening meals that I have observed are particularly poor. My friend often returns meals uneaten.

Reply from Feedback Team, The Feedback Team at Barchester Oak Grange Care Home

Thank you for taking the time to leave us a review. All feedback we receive is incredibly important to us. We thank you for your kind words surrounding the cleanliness of our home, and paint touch-ups can certainly be looked into for you and your friend. Our food is carefully selected with our residents in mind. However, conversations around this can certainly be had with our dedicated chef and kitchen staff. We are sorry to read you feel your friend's privacy is being invaded, we would like to reassure you that the dignity and privacy of all our residents is of utmost importance to us. On discussion with the home, your comments haven’t been raised with our management team previously. However, they are always on hand if you wish to chat through these with our General Manager. Kind regards Barchester Customer Feedback Team.


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Review from Jane R (Daughter of Resident) published on 31 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum stayed for respite during May and as a family, we were very impressed with the overall care and support provided. The activities were brilliant and we can see a big difference in Mum's communication. The flexible approach to visiting was also very welcome, we were always made to feel very welcome.
Thank you very much for all the support provided, this is the best care home we have ever come across and would highly recommend it for respite care.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Oak Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from T B (Respite Resident) published on 25 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came for one week of respite care and found it satisfactory. My room was very nice, a good size and a large window. The staff were excellent, if you ask, you got it. The bathroom was well fitted out but was not cleaned every day nor were the towels and sheets changed during the week (I did not expect
it done every day!). On the whole, the food was acceptable, very nice puddings, poor soup and always a choice. A lovely warm feeling of caring, always a smile and a happy place to be.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Oak Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from P D (Respite Resident) assisted by family/friend published on 15 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since first going into Oak Grange Care Home, everybody who works there has shown so much respect towards me. I was helped to settle in and have enjoyed my time here. The room is lovely and spacious and all the staff are lovely and helpful. Nothing has been too much trouble for the community manager
and her team.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Oak Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from M M (Daughter of Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My visits to Oak Grange are met by very caring and committed staff. One of the care workers is the most caring and considerate young woman who in my view goes beyond her role to ensure she has time to listen, engage and value my mum as a person, not a sufferer of dementia, she sees Mum, not dementia.
All the staff are helpful and respectful.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Oak Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Barbara B (Wife of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went to Barchester Oak Grange Care Home in Chester for respite care.
It is a beautiful care home, well appointed rooms, lounge and dining areas and a lovely garden giving outside space. The standard of care given by the staff is excellent and in a friendly manner.
all his medications
were administered correctly. He is a fussy eater and the staff ensured he had plenty of his favourite foods. My husband had quite a few visitors during his stay and they were always made to feel welcome.
I can definitely recommend Barchester Oak Grange Care Home.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Oak Grange Care Home

Thank you for your lovely review. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team who go above and beyond to provide excellent care and support to our residents.


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Review from William A (Son of Resident) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Oak Grange for about 10 weeks in early 2023. She had been in hospital before this for 6 weeks with a fractured hip. When she first went to Oak Grange she had very little mobility and needed assistance to get up from bed into a chair. The manager at Oak Grange liaised with community
physiotherapy and was able to ensure that my mother was treated as the priority case that she required.
As a result, she was able to become mobile much more quicker than if her therapy was further delayed. The manager sat in on all consultations with the doctor and physiotherapists and was aware of all medical and therapy developments.
The staff at Oak Grange are very pleasant and helpful. The rooms and facilities are good, with lovely gardens. The overall atmosphere is a calm, welcoming and caring home. Oak Grange is very well run with good food, laundry services etc.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Oak Grange Care Home

Thank you for your lovely review. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team who go above and beyond to provide excellent care and support to our residents.


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Review from Lynn B (Friend of Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend at least 3 times a week. I think this care home is excellent, it's well managed, very clean and security is good, visitor book is laid on the desk and the Bistro is good too. Visitors cannot get into the home sometimes for example on busy weekends but there is a buzzer and staff will
always let you in. There is no smell like some homes have. The dining room is lovely and visitors are always welcome to sit with the resident and you can get a cup of coffee.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Oak Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Russ S (Son of Resident) published on 17 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oak Grange has provided an exceptional level of care for my father during a few recent respite stays. Not only is Dad well looked after but the care staff (from carers through to cleaners) go the extra mile to engage and socialise with him. This makes his stays very pleasant, he is both content and
happy, and he has enjoyed a much richer experience than he gets at home. His stay shortly before Christmas was also very memorable, many of the Oak Grange staff made extra efforts to say hello to him when he is back in for respite stays. This provides a very happy and personal environment for him. The food and catering are really exceptional. All lounge and bathing facilities are first-class quality being recently renovated, so it really is a welcoming home from home and Dad is looked after worry-free on my part.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Oak Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Mark F (Husband of Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Oak Grange Care Home is an excellent care home, the best I have seen. Being there is like being in a comfortable 4* hotel. The staff are competent and friendly and the facilities are excellent. The garden and the cinema room are great.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Oak Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from S S (Niece of Resident) published on 14 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie and uncle moved to Oak Grange in July 2022. Oak Grange does not feel like a care home when you walk in. It is beautifully furnished with lots of social areas for visitors and residents to sit in. It feels more like a hotel. My uncle was downstairs in the medical unit, he had MS and was very
ill. He was looked after with such care by the staff, we always knew he was in good hands. He sadly passed away in December but the staff were fantastically supportive in dealing with his end-of-life care and helping us as a family. My auntie is upstairs in the dementia unit and is so happy there. There are so many activities and although she is getting worse with her dementia she is thriving compared to being at home or in the hospital. We cannot thank the staff enough and would definitely recommend the home.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Oak Grange Care Home

Condolences to you and the family, Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from S T (Wife of Resident) published on 14 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the way my husband is being looked after. I find the staff very caring and helpful.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Oak Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Terence K (Son of Resident) published on 13 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Oak Grange Care Home is a lovely care home that has amazing staff and facilities. The home is run very professionally from the front desk to all carers and management. My dad seems very happy here. One thing I would say is that more staff is needed on Olypic Ward.

Reply from Sarah Butler, GM at Barchester Oak Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Sue F (Daughter of Resident) published on 13 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the relatively short time that my dad has lived at Oak Grange, he has really settled and he's happy. As a family, we have no concerns about my dad's care and well-being. My experience today has been that my dad is happy and he's in good spirits. The staff are on hand and approachable. I always find
the staff friendly. We made a very good choice in Oak Grange for Dad.

Reply from Sarah Butler, GM at Barchester Oak Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Sara B (Sister of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister moved into residential care at Oak Grange last summer as it had become impossible for her to have sufficient care at home after a number of hospital admissions. She found it very difficult and challenging at first to accept that she could no longer live at home. But gradually, thanks to the
really wonderful encouragement from the lovely community care manager and Oak Grange care team, my sister is settling in. I don't live locally but notice progress every time I visit. She is now even accepting help to get out of bed and eat meals in the dining room as well as starting to chat with other residents. It is very reassuring to know that she is being so well looked after. I can ring at any time to find out how she is and always have lovely support from the very dedicated care team. Nothing is too much trouble and everyone is prepared to go the extra mile. It is always a pleasure to visit the home as there is such a nice happy atmosphere. I can highly recommend Oak Grange.

Reply from Sarah Butler, GM at Barchester Oak Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from G W (Son of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Oak Grange for several years now. She has severe dementia and has additional care issues requiring significant attention. The care provided by Oak Grange staff has been wonderful, and I couldn't ask for Mum to be in better hands. Mum is still smiling and singing even though it has
been many years since she could last communicate with me.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Oak Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Mike B (Friend of Resident) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A close friend who is like a family member booked in for a respite stay due to being unwell and struggling to cope with daily life. He was made welcome on arrival and was supported in settling into a spacious room. The decor is lovely and clean, just like a home-from-home with a 5* hotel treatment.
All the staff in the Jubilee community have been outstanding and have given 100% to ensure all his individual needs are catered for. Nothing has been too much trouble to do and they have gone above and beyond to promote/support him to be able to return back to his own home when he is ready.

Reply from Sarah Butler, GM at Barchester Oak Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Melanie S (Daughter of Resident) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot commend more highly the care, respect and attention that my mother has received since she became a resident. Unfortunately in September 2020, my mum had a fall at home resulting in hospital care, from there she was not able to go home and I needed to find a care home to take her during the
initial Covid lockdown. Oak Grange dealt with everything from assessment by hospital staff to transfer immediately in the late evening - it was such a weight off my shoulders. We could not visit due to regulations, but Oak Grange constantly kept us informed. They have continued to do this throughout her stay, both from Barchester and from staff within the care home. Knowing my mum, she will not have been the easiest resident, especially at the beginning, but despite her increasing dementia, she has always received the highest level of care and compassion, not forgetting the weekly entertainment. It is not the cheapest of homes, but you do get what you pay for.

Reply from Sarah Butler, GM at Barchester Oak Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Ann C (Sister of Resident) published on 19 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visited my sister at Oak Grange Care Home. I was extremely impressed with the care and attention she received. I couldn't have wished for a more gentle and peaceful last few months for her. Thank you to all the staff.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Oak Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Donna E (Granddaughter of Resident) published on 2 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan came into the home after a stay in hospital due to having an emergency operation. The staff completed the assessment with dignity and compassion as at the time our grandad (her husband of 59 years) had just passed away only days before. My nan immediately felt at ease and that she was going to
get through the tough times with assistance.
From the moment she entered the home which was a very fast discharge, which staff at Oak Grange had assisted to move along very quickly, my nan felt safe, could rest and was allowed to grieve in peace and at her own pace.
When she came in, she needed assistance with personal care and a very strict diet due to her operation, nothing was too much trouble for the staff and her every need was catered for. Due to the assistance and caring nature of all staff, my nan is now fully able to care for herself again but has decided to stay as she enjoys the company and knows there is support if needed in the future.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Oak Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Current Review Score: 9.5 (9.497)

Overview of Review Score

The Review Score of 9.5 (9.497) out of 10 for Barchester Oak Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.497 for Barchester Oak Grange Care Home is calculated as follows: ( (185 Excellents x 5) + (77 Goods x 4) + (31 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 296 Ratings = 4.497

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Oak Grange Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Nov 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (12)

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Meet the Team (5)

Sarah

Sarah Butler

Job Title: Senior General Manager

Joined: 2013

Hi, my name is Sarah and I am the Senior General Manager here at Oak Grange.


Thank you for taking the time to look further into what we have to offer to you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.


I qualified as a General Nurse in 2010 starting my career in the NHS before moving to the private sector in 2012, where I have worked my way to Unit Manager and eventually General Manager.


I have 10 years of experience working with older persons and those living with Dementia and am passionate about ensuring all of our Residents receive the best possible care and experience


We look forward to welcoming you to Oak Grange.


Alison

Alison Clark

Job Title: Deputy Home Manager

Joined: 2017

Hi, my name is Ali and I am the Deputy Home Manager here at Oak Grange.


I bring to the team many years of experience ensuring high standards of care are delivered to our Residents. We work together as a team and I work closely with the home's General Manager.


Please come and visit us and see what Oak Grange has to offer.


Simon

Simon Burns

Job Title: Head Chef

Joined: 2020

Hi there, I'm Simon and I am the Head Chef.


I have worked at Oak Grange since 2020, my team provide a high standard of cuisine for our Residents and believe mealtimes are a special time for our Residents to socialise and have some fun.


I enjoy talking to the Residents every day to ensure I am up to date with their preferences.


Roni

Roni Paynter

Job Title: Lead Activities Co-ordinator

Joined: 2023

Hi, My name is Roni and I am the Lead Activities coordinator here at Oak Grange. The well-being and happiness of each Resident are at the forefront of everything we do, and I am committed to upholding these values as your Activities Co-ordinator.


Having worked in various care settings and possessing a passion for enhancing the lives of older adults, I bring a wealth of experience and creativity to the role. My primary objective is to create a vibrant and engaging activities programme that caters to the unique interests, abilities and preferences of each Resident.


Together, we will embark on a journey of discovery, enjoyment and companionship. From engaging social events and group outings to stimulating cognitive exercises and creative pursuits, our goal is to ensure that there is always something for everyone to look forward to.


Furthermore, I am here not only as an Activities coordinator but also as a friend and confidant, I encourage open communication, suggestions, and feedback from each Resident and their families.


Becca

Becca Clark

Job Title: Administration Assistant

Joined: 2022

Hello, my name is Becca and I am the Administration Assistant at Oak Grange, I will likely be one of the first faces you see when you arrive at the home and you’ll always receive a cheery smile and a warm welcome.


I have been part of the team since 2022 when I joined as a part-time General Assistant whilst studying my A Levels. I have worked in most departments so have knowledge from all perspectives and I am able to share this with potential families/residents when they visit.


In September 2023 I was delighted to be appointed as Admin Assistant and the opportunity to continue my education in Business Studies, NVQ Level 3. I feel valued and part of the team and love that I can grow and develop in such a wonderful nurturing environment.