Hallmark Admiral Court

Manchester Drive, Leigh-on-Sea SS9 3HP
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9.9 126 Reviews
  • Hallmark Admiral Court, Leigh-on-Sea
Situated in a leafy residential area, Hallmark Admiral Court is a place where residents thrive. Offering a variety of award-winning care services—from residential to dementia, nursing, and respite care—residents can relax, knowing the essentials are covered with Hallmark All-Inclusive.

Whatever your hobbies, the passionate team at Admiral Court are dedicated to supporting residents to live each day to the full. Be pampered with a manicure and new hair style, find joy with a peaceful moment enjoying sensory activities or tend to the budding plants in the potting shed - spend your time your way.

There are many uncertainties that come with moving somewhere new, but Admiral Court helps to maintain familiarity by accommodating couples, and even four-legged companions where possible. The doors are always open to welcome loved ones for a fresh cuppa, family meal, or even a larger celebration. Whatever the moment, Admiral Court is there for everyone.

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Care Provided by Hallmark Admiral Court

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sue Cruse (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2012
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for Hallmark Admiral Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £2,080
    • Self-Funded Residential Dementia Care from £2,130
    • Self-Funded Nursing Care from £2,300
  • (these prices are only a guideline, please contact Hallmark Admiral Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restriction on visiting hours


  • Parking

  • Private parking at the home


Hallmark Admiral Court Reviews (126)

Total of 126, showing 81-100
9.9

Hallmark Admiral Court has a Review Score of 9.9 (9.935) out of 10, based on 13 reviews in the last 2 years. Over all time Hallmark Admiral Court has 126 reviews.

Overall Experience

  • 103
  • 19
  • 3
  • 0
  • 1

Date Published

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113

Review from Neta S (Regular Volunteer) published on 27 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lifestyle volunteer.
I have seen an endless amount of energy, inspiration and motivation to produce the activities from the team manager and the team overall.
Great care and thought are put into offering a varied and fun schedule that can appeal and interest most of the residents in some way.
Ranging
from the ordinary daily life things we all take for granted, but to the residents giving the opportunity to participate in that ordinary daily life, to the extraordinary large events that the whole family can enjoy and share together.
The scope of participation and personal interests of each individual resident is considered carefully and the activities are matched accordingly, by doing so the activities team can reach most residents at some time during the day and across the week.
The activities encourage social togetherness, stimulate creativity, having fun and one to one interaction.
It is great to see the care team also play a part in this, when there is time from their duties.

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Review from Lucy P (Regular Volunteer) published on 26 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My year of volunteering at Admiral Court was one of the most rewarding experiences of my life and I greatly miss it. All the staff are so lovely and welcoming and I never once met a resident that was at all unhappy. There were always activities going on and although I was only there for a short time,
I was made to feel part of what is a very special family and I couldn’t fault it if I tried. Thank you, everyone, at Admiral Court for making my time there so memorable!

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Review from Luke O (Friend of Resident) published on 23 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited the centre last week and was thoroughly impressed by the facilities, staff and range of services provided.

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Review from W D (Son of Resident) published on 5 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall review, in my opinion, is very good in all aspects.
The only thing is that the management seems to change.

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Review from Sue B (Daughter of Resident) published on 6 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum settled well. Cannot fault the care given to Mum. Have found all the staff extremely helpful and caring.
As Mum doesn't participate in activities I cannot comment but from what I have seen they're good fun!

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Review from D K (Resident) published on 23 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found Admiral Court to be a very friendly environment, staff are always available and very willing to do anything for you.

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Review from Carolyn B (Daughter of Resident) published on 17 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has lived at Admiral Court for nearly three years and the care she has received during this time has been second to none. Her quality of life and well being has improved beyond measure. The carers treat her with the utmost respect and all the staff at Admiral Court, reception, cleaning, laundry,
hairdresser are always so welcoming and friendly. Admiral Court has given us the peace of mind that our mum is in a safe, secure environment where she is happy and well cared for.

Reply from Wendy Pike, General Manager at Hallmark Admiral Court

Thank you for your review. We are so pleased that you feel your Mum is happy at Admiral Court.


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Review from A H (Daughter-in-law of Resident) published on 17 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are very kind and friendly to my mother-in-law. The care has been good.

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Review from Jayne B (Daughter of Resident) published on 9 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Admiral Court and the staff here have been wonderful to mum and us. It's the hardest thing to put someone you love into care, but they took the time to help mum settle and a year later she is happy, as are we.

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Review from Chris A (Wife of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident for a month and I couldn't be happier with everything about this beautiful home and I am always made to feel so welcome.

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Review from Monica A (Friend of Resident) published on 20 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always said if and when the case maybe I would like to be able to afford to come here!
Staff are very friendly and caring. Always noticeable in the coffee lounge how caring the staff are to the residents they are looking after. Delicious cakes and beverages homemade as well!

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Review from Jennifer C (Friend of Resident) published on 20 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and efficient staff. Residents appear happy and well cared for. The accommodation is clean and well presented. Rooms, individual, very homely and I feel my friend is comfortable and at ease there. Excellent cafe with delicious cakes and a super coffee machine.

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Review from P M (Brother of Resident) published on 23 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very impressed with all aspects of Admiral Court. Most importantly my sister is very happy here.

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Review from Jackie J (Friend of Resident) published on 22 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Admiral Court to be a happy and caring home, my friend has stayed in several care homes for respite over the years, but none compare to this one. The staff are caring and often go above the call of duty and nothing is too much trouble. They have regular entertainment and the residents often
enjoy a dance and sing song. Admiral Court is also very supportive and welcoming to anybody who comes to visit. There is always a plentiful supply of hot and cold drinks and homemade cakes and biscuits in the coffee lounge, with hairdresser, chiropodist, physio etc all available. This is a care home I would have no hesitation recommending.

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Review from Caroline G (Daughter of Resident) published on 22 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was at Admiral Court for three and a half years. She was so well cared for until sadly she passed away. It was so sad seeing her bedridden.

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Review from Keith G (Son of Resident) published on 19 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had a very happy 3 1/2 years at Admiral Court before she died in August 2016 and always felt it was her home. The staff and facilities were excellent, and she especially loved her room with its bright colours. Particularly over the last few months, as her dementia and health worsened, the staff
love and care for her, and the positive atmosphere whenever brother, sister or I visited made a difficult time more bearable. We will all keep many happy memories of her time at Admiral Court, with lots of laughter and smiles. Thank you so much!

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Review from Martin S (Nephew of Resident) published on 17 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean and bright.
Very helpful staff.
Good food.
Lots of entertainment.
Useful add-ons (haircut and nails).

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Review from Susan R (Niece of Resident) published on 5 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my elderly aunt here during the past few months. Everyone is very pleasant and helpful and aunty is well looked after. Despite being 100 years old she does not suffer from dementia and, the only downside of being at Admiral Court is that there are not many residents with whom she can
have meaningful conversations. Therefore, she is very dependent on visitors for a 'chat'. Aunty has always enjoyed her food and continues to do so at Admiral Court.

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Review from Simon (Nephew of Resident) published on 5 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring attentive staff. Clean, light and engaging.

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Review from Paul (Son-in-law of Resident) published on 27 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nice, calm environment. Lovely cafe and nice gardens.

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Current Review Score: 9.9 (9.935)

Overview of Review Score

The Review Score of 9.9 (9.935) out of 10 for Hallmark Admiral Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.935 for Hallmark Admiral Court is calculated as follows: ( (144 Excellents x 5) + (10 Goods x 4) ) ÷ 154 Ratings = 4.935

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hallmark Admiral Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Apr 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 03 Mar 2025

Please contact the home for current vacancies


Awards / Recognitions (26)

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Meet the Team (1)

Sue

Sue Cruse

Job Title: General Manager

Joined: 2019

I’m the General Manager at Admiral Court and have 24 years of experience in the care sector. I wake up every morning knowing that I can make a positive change in someone’s life. Our exceptional care, kindness and genuine passion make this home very special.