Manton Heights Care Centre & ABI Centre

Woodlands, Off Manton Lane, Bedford MK41 7LW
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9.7 121 Reviews
  • Manton Heights Care Centre & ABI Centre, Bedford
Manton Heights Care Home is nestled in a popular residential area of Bedford.

The home is purpose-built and offers bespoke, person-centred care for individuals with Residential Dementia needs
Manton Heights is centrally located with easy access to a wide number of recreational facilities and amenities, including a good range of shops, cafes, and restaurants, all of which are within a 5-mile radius.

If you like sports, nearby is the Bedford Blues Rugby Club, Bedford Athletics Stadium and Bedford and Country Golf Club - all within a 3-mile radius.

There is a local theatre, a cinema, garden centres, and right on the door step is Bedford Park, which is just 5 minutes away in the car.

There are also good local transport links including taxis and buses, and the train station is less than two miles away!

Manton Heights Care Centre is very proud of it's strong community links and regular involvement with local community groups, charities, schools and nurseries, churches and businesses.

The team offers a home from home experience which is tailored to each residents’ personal needs and preferences.

The facilities have been designed to a high standard using modern equipment and technologies to support daily living. The accommodation and living areas are set over two floors, and the living areas and bedrooms are decorated to a high standard using quality bespoke furniture and soft furnishings.

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Care Provided by Manton Heights Care Centre & ABI Centre

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 91 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Vera Moreira (General Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (79)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Manton Heights Care Centre & ABI Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,375
    • RESPITE Self-Funded Residential Dementia Care from £1,475

  • *All fee’s are based on a pre-admission assessment conducted by the team at Manton Heights Care Centre.
    Maulden Unit will be from £1425 per week based on the pre-admission assessment conducted by a member of the team.
  • (these prices are only a guideline, please contact Manton Heights Care Centre & ABI Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Manton Heights Care Centre and ABI Unit welcome visitors. Please contact the home directly for the latest visiting arrangement.


  • Parking

  • Car parking is available


Manton Heights Care Centre & ABI Centre Reviews (121)

Total of 121, showing 1-20
9.7

Manton Heights Care Centre & ABI Centre has a Review Score of 9.7 (9.663) out of 10, based on 48 reviews in the last 2 years. Over all time Manton Heights Care Centre & ABI Centre has 121 reviews.

Overall Experience

  • 90
  • 24
  • 6
  • 0
  • 1

Date Published

121
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Review from L G (Daughter-in-law of Resident) published on 19 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Came to spend time with Dad today and had a wonderful day!
The quiz was really fun and staff made sure everyone was included by being bubbly and kind! Great questions and time spent.

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Review from S D (Son of Resident) published on 19 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very friednly and quick to help and solve any issues. The building is warm and secure. My father enjoys the company and entertainment.

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Review from M W (Daughter of Resident) published on 14 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is more engaged both with activities and with us. She seems more aware of her surroundings and is enjoying having the company of the other residents and staff. She loves the activities and joins in as much as she is able to.

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Review from J M (Daughter of Resident) published on 14 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My father was in this care home from February 2024 until February 2025 when he sadly passed away. We have always been impressed with the original care staff however in the year of my dad was there, there have been three different managers. We found each swap over they never introduce themselves and
have become more and more unfriendly. It is such a shame that management lets down this home. The activity team work really hard and are always keeping the residents busy and have outside activities coming in and as I say the original caring staff have been amazing. However, since Christmas and the new manager everything seems to have changed, they have swapped the staff about. And we haven't been consulted about it with our father being ill and having dementia it was such a shame to have some staff he didn't recognise.
If you do go to this Home, please look into the pricing as we were being charged £200 a week more than another resident and £100 more than another!

Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI Centre

Thank you for your comments about the care your father received we will certainly pass on your kind words to the team and we appreciate your comments about the activities team. I am sorry we haven't introduced the managers to the families in a more effective way we will certainly take that on board and address it in the future. In relations to fees many of our residents are on different rates as they all need different levels of care and support and we conduct assessments to identify appropriate levels of fees, I hope that explains the situation but if you did want to discuss anything further then please call me at the home. Best Wishes, Vera Moreira


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Review from D S (Husband of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very good and go out of their way to please us.

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Review from J C (Partner of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the carers all so polite and kind to me. If I want to stop for dinner I can, the food is always very good. They are always so good to my partner. I would fully recommend them.

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Review from E B (Daughter of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers always greet us by name which is personal to us. They actively ask us to stay for a meal. They call to check if care plan is satisfactory. Regular activities for entertainment and stimulation. My mum feels cared for and thinks the staff are kind and caring to her.

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Review from G G (Daughter of Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff/carers to be friendly and helpful, I also find as a daughter id a resident, staff to be friendly to me and caring attitude toward the residents and their wellbeing. It is very nice and enjoyable to join in the various activities with my mum at the care home and the other residents.
I
am very impressed with all the decor in my mum's room and especially the lounge and two dining areas. It would be nice to have a day trip with residents/staff/family as a future thought.

Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you for taking the time to leave such a wonderful review about Manton Heights. The residents, their families and loved ones are at the heart of our home. We value your feedback and will pass this on to the team.


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Review from R L (Son of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has wonderful staff at all levels. It's in a convenient location in the area. Overall, the care seems to be of very high quality. It's great they are putting photos of the many activities on social media.

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Review from Julie D (Daughter of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad came to the ABI unit at Manton Heights Care Centre, Bedford from Luton hospital after suffering a stroke. The care that he received was outstanding by all the staff. The staff were very welcoming when we visited and kept us up-to-date with Dad's progress. We also noticed that the unit had a high
standard of cleanliness throughout. All the food was fresh on the day with a good selection.
Also, we felt with our many visits we had made new friends with the staff.
A big heartfelt thank you to all.

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Review from Farrah K (Daughter of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank Manton Heights ABI Unit enough for the fantastic care and support provided to my mum and our family during her time there. Mum's stroke left her particularly vulnerable and from the moment she arrived, we were welcomed with warmth, kindness and compassion, we immediately knew she was going
to be in safe hands.
Mum was at the unit for a number of months with every member of the team always going above and beyond to make sure Mum felt comfortable, supported and well cared for in her recovery. I am forever grateful and would like to thank all the hard-working care, therapy, management, catering and supporting staff for looking after her so well and always going the extra mile.
You truly are a wonderful, lovely and amazing bunch, and the best rehabilitation unit we could have hoped for with excellent facilities, I couldn't have asked for more. It felt like family and we will miss you. Thank you again for all you have done and for your kindness and dedication throughout.

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Review from Linda P (Sister-in-law of Resident) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just leaving, had a great time taking part in the New Year's Eve party, great music, everyone joining in. The staff smiley and happy. Thank you for all you do.

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Review from W E (Friend of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend again last week and he seems very settled and happy, we talked a lot and also went in the lounge where the staff had a small Christmas concert going on, it was lovely to see residents smiling and singing along to the carols, the lady told me my friend had settled in well and took
part in activities, as usual, all the staff were lovely, I was offered tea and biscuits and even lunch, I couldn't fault anything!

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Review from P B (Daughter of Resident) published on 27 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I wanted to say a huge thank you to the activities team at the care centre who are fabulous. They put so much time and effort into supporting residents to participate in continued activities throughout the day. They organise so many experiences, such as animal visits, cooking, keep fit to mention a
few. Christmas they have so much going on to help residents celebrate. A huge thank you from my mum and her family.

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Review from Mary D (Sister of Resident) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything that was needed was available, such as different types of therapy. The accommodation was excellent, with its own spacious room and en-suite. There was also a wardrobe, drawers and TV. The staff were all lovely and helpful. They communicated well with me. There was a lovely dining room, with
delicious food. Meals could also be eaten in the bedrooms. It was also possible to make your own drinks.

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Review from I R (Brother of Resident) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was a resident for around seven weeks between August and October 2024.
The staff were all lovely and the standard of care was excellent, he made genuine progress with his speech difficulties which was the main focus of his recovery after suffering a stroke in July 2024.

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Review from R H (Great-grandson of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by the team is excellent. Our Grandma has a good routine which keeps her busy. We are made to feel welcome every time we visit and always offered food and drink. The manager and the activities team do a superb job creating a busy schedule of things to do as well as special events.

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Review from Susan L (Daughter of Resident) published on 13 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 91-year-old Dad was admitted to Manton Heights unit at the end of May 2024 for rehabilitation after a stroke in March 2024 whereby he had broken his foot and hand and required assistance to get back on his feet again and re-train his brain as he had become more confused than he used to be before
the stroke.
After 12 weeks of wonderful treatment and exercise at the unit and much caring love and assistance from all the team at Manton Heights he was finally able to return to his own home at the age of 92 and is now getting back to his routine in his own environment.
My Dad, Brother and I are forever grateful for the wonderful care that was given by all the teams at the unit and Dad grew very fond of all them as have I.
Dad managed to walk out of the Unit on the day we left and we are still very emotional when we think of all the teams and miss them and will return for a visit one day soon.
Thank you all so much for allowing us to have our Dad back.

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Review from S C (Daughter of Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the day of my visit, it was my mum's birthday. The staff were so lovely to mum. They made a real fuss of her. the social staff hung a banner and balloons. The chef made her a beautiful cake and they all came in to sing Happy Birthday. Mum felt really special. I really can't fault the staff, they
all make a real effort with mum. This is lovely as I live abroad and don't visit often.

Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you for taking the time to leave a review. We're so pleased to hear that you and your mum enjoyed her special Birthday celebrations. We'll ensure your feed back is passed on to the team.


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Review from Jo W (Daughter of Resident) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The unit was immediately friendly and welcoming. My mother went there straight from a hospital ward and it was so nice for her to have her own room with an en-suite and a beautiful view over the countryside through her window. The carers always looked after her so well and the therapists were brilliant
and enabled mum to improve really well with her impairments she suffered after her stroke. I would thoroughly recommend the ABI Unit needing support after a brain injury.

Reply from Alice, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you so much for taking the time to share your positive experience with our ABI Unit. We are delighted to hear that your mother felt welcomed and comfortable in her new room and that the beautiful countryside view added to her sense of well-being.


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Current Review Score: 9.7 (9.663)

Overview of Review Score

The Review Score of 9.7 (9.663) out of 10 for Manton Heights Care Centre & ABI Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 48 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.663 for Manton Heights Care Centre & ABI Centre is calculated as follows: ( (418 Excellents x 5) + (100 Goods x 4) + (14 Satisfactorys x 3) + (14 Very Poors x 1) ) ÷ 546 Ratings = 4.663

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Manton Heights Care Centre & ABI Centre is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2, which has been reached with 46 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 May 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (2)

Vera

Vera Moreira

Job Title: General Manager

As the General Manager of Manton Heights Care Centre, Vera brings a wealth of experience in care. With a deep-rooted passion for providing the highest standard of support, Vera is dedicated to ensuring residents receive not just care, but respect, dignity, and love.


As a Registered Nurse, Vera has spent her career committed to improving the lives of those in her care. Her expertise extends beyond traditional healthcare—she also served as a medic in the Portuguese Air Force, where she honed essential skills in discipline, teamwork, and decision-making under pressure. This unique experience has shaped her leadership style, enabling her to lead with both empathy and efficiency.


For Vera, managing a care home is about more than just providing support—it’s about creating a nurturing and inclusive environment where residents feel valued and fulfilled. She takes pride in fostering a team-oriented culture, continuously seeking innovative ways to enhance well-being and the overall resident experience.


"Every day, I am inspired by the resilience and wisdom of our residents, and I am honoured to play a role in enhancing their lives with dignity and joy." –


Sian

Sian Hughes

Job Title: Lifestyle Lead

Joined: 2022

Sian Hughes, Lifestyle Lead at Manton Heights Care Centre, is dedicated to creating meaningful and engaging experiences for residents.
With seven years in care, she started as a Community Support Worker before progressing to senior roles.
Sian joined the Manton Heights family as a Senior Rehab Assistant at the ABI Unit nearly three years ago. In February 2024, Sian moved to the role as Lifestyle Lead for Manton Heights Care Centre.
She completed her D.O.V.E.S dementia training in June 2024, further enhancing her skills.
Sian loves her role, leading a supportive team to bring joy to residents’ daily lives. She values the strong family atmosphere at Manton Heights, where staff, residents, and families support one another.


Frequently Asked Questions about Manton Heights Care Centre & ABI Centre

What types of Care is Manton Heights Care Centre & ABI Centre registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Manton Heights Care Centre & ABI Centre provide?

Palliative Care, Convalescent Care, Physiotherapy, Independent Living Training, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Manton Heights Care Centre & ABI Centre have?

There are 79 Single Rooms.

What are the Facilities & Services at Manton Heights Care Centre & ABI Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Manton Heights Care Centre & ABI Centre to the centre of Bedford?

1.0 mile(s) as the crow flies, distance by road may be significantly further.