*All fee’s are based on a pre-admission assessment conducted by the team at Manton Heights Care Centre.
Maulden Unit will be from £1425 per week based on the pre-admission assessment conducted by a member of the team.
Manton Heights Care Centre and ABI Unit welcome visitors. Please contact the home directly for the latest visiting arrangement.
Car parking is available
Manton Heights Care Centre & ABI Centre has a Review Score of 9.7 (9.663) out of 10, based on 48 reviews in the last 2 years. Over all time Manton Heights Care Centre & ABI Centre has 121 reviews.
Review from Marian G (Wife of Resident) published on 24 June 2024
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Reply from Sia Lebbie, Marketing Executive at Manton Heights Care Centre & ABI Centre
Dear Marian, thank you so much for leaving us feedback. We're incredibly pleased to hear that your husband has been receiving the best care since his arrival. Our teams take great pleasure in being supportive and providing compassionate care and it's always great to know their efforts are appreciated. We are always glad to read such positive reviews and happy to know our services meet your expectations.
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Review from M F (Son of Resident) published on 20 May 2024
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Reply from Sia Lebbie, Marketing Executive at Manton Heights Care Centre & ABI Centre
Thank you so much for sharing your mother's incredible journey with us. We are overjoyed to hear about her remarkable progress during her time at the ABI. We understand the initial scepticism given the challenges your mother faced, however, we are pleased our team could provide the care she needed to get her back on her feet. Your feedback means a lot to us and we are honoured to have played a part in your mother's journey back to her normal care home residence.
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Review from Jane B (Respite Resident) published on 2 May 2024
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Reply from Sia Lebbie, Marketing Executive at Manton Heights Care Centre & ABI Centre
Dear Jane, Thank you so much for your heartfelt review. We are incredibly grateful for your kind words and are thrilled to hear about your positive experience at the ABI unit. It's wonderful to know that our team's dedication and exceptional care made such a significant impact on your recovery from MFS. Your progress to walking with the aid of a stick in just six weeks is also a testament to your strength and determination. Reading your review is incredibly rewarding for us. Thank you for your immense gratitude and for allowing us to be part of your recovery journey.
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Review from Patricia D (Mother of Resident) published on 20 April 2024
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Reply from Sia Lebbie, Marketing Executive at Manton Heights Care Centre & ABI Centre
Dear Patricia, we are delighted to read about your experience and grateful for your kind words. It's amazing to know that your daughter has made steady progress since her transfer to Manton Heights. We are happy to know the comprehensive care we provide has such an incredible impact. Your appreciation means a lot to us and we are glad to have played a part in your daughter's rehabilitation. Many thanks to you for entrusting us with her care.
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Review from J D (Friend of Resident) published on 14 March 2024
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Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre
Thank you for taking the time to leave a review for our home. We are happy to hear about your positive experience of the care and the team at Manton Heights Care Centre.
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Review from Julie K (Daughter of Resident) published on 6 March 2024
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Reply from Sia Lebbie, Reviews Team at Manton Heights Care Centre & ABI Centre
Dear Julie, Thank you so much for your kind words. We are thrilled to hear that you've been impressed with your experience here. Creating a warm, friendly, and caring atmosphere is what we strive for and we are delighted that you have noticed and appreciated it. Thank you once again for your positive feedback and for choosing Woodlands.
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Review from Andy H (Son of Resident) published on 27 February 2024
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Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre
We'd like to thank you for your review of our home and service. It is wonderful to hear about your father's experience with us and joyful to hear how well he is doing. We will ensure we pass on your feedback to our team. We wish you all the best health and happiness.
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Review from Lesley V (Sister of Resident) published on 14 February 2024
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Reply from Abigail Draper, Marketing Manager at Manton Heights Care Centre & ABI Centre
Thank you for your kind review. We truly value such fantastic feedback and please be rest assured this will be shared with the wider care team.
Best wishes, Team Manton Heights Care Centre.
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Review from Alison N (Daughter of Resident) published on 24 January 2024
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Reply from Sia Lebbie, Reviews Team at Manton Heights Care Centre & ABI Centre
Dear Alison,
Thank you so much for taking the time to share your positive experience with us. We are delighted to hear that your Mum and Dad arrived safely and that they have been placed in adjacent rooms. It warms our hearts to know that our staff and care workers have made a positive impact on your family's experience.
Best wishes.
Team at Manton.
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Review from Lilly H (Granddaughter of Resident) published on 23 January 2024
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Reply from Sia Lebbie, Reviews Team at Manton Heights Care Centre & ABI Centre
Dear Lilly,
Thank you for taking the time to share such a heartening review. We are genuinely touched by your kind words and are thrilled to hear about your positive experience with Manton Heights.
It brings us great joy to know that your grandparents are enjoying their time with us. Ensuring comfort and well-being in every aspect of residents' lives is our fundamental goal. Our team is dedicated to providing compassionate care, and your recognition means a lot to us. Knowing that our staff has your back and that you find comfort in their support is truly heartening. We would be delighted to welcome you as well whenever the need arises.
Best wishes.
Team at Manton Heights.
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Review from Colin U (Son of Resident) published on 18 January 2024
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Reply from Mark Bennett, Reviews Team at Manton Heights Care Centre & ABI Centre
Thanks very much for the positive feedback! I will make sure the team at Manton Heights Care Centre are aware of the recommendation.
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Review from Lorraine S (Daughter of Resident) published on 18 January 2024
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Reply from Mark Bennett, Reviews Team at Manton Heights Care Centre & ABI Centre
Thank-you very much for the feedback - I will ensure the team at Manton Heights Care Centre are aware of your feedback.
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Review from D M (Stepson of Resident) published on 17 January 2024
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Reply from Sia Lebbie, Marketing Executive at Manton Heights Care Centre & ABI Centre
Thank you for leaving us such a positive and detailed review. We are truly pleased to hear about the positive outcome for your step-mum and are glad we could provide the facilities and daily program tailored to her needs. We are pleased to know that our therapy sessions, counselling and group sessions have led to remarkable improvements and appreciate your acknowledgement of the excellent liaison between the unit and Social Services, highlighting the importance of collaboration for a fully structured care package. We value your trust in us and wish your step-mum continued progress and well-being.
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Review from Julia C (Daughter of Resident) published on 16 January 2024
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Reply from Sia Lebbie, Marketing Executive at Manton Heights Care Centre & ABI Centre
Dear Julia, thank you so much for taking the time to share the positive experience you and your mum had at Manton Heights ABI unit. We're thrilled to hear about the progress your Mum made during her time with us and the positive impact it had on your family. Our dedicated team takes great pride in providing personalised rehabilitation plans and fostering open communication with family members and it's excellent to know that you felt included in the planning process and were able to learn how to support your Mum's ongoing improvement. We really appreciate your recommendation and are grateful for the opportunity to contribute to the well-being of your mother.
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Review from Hannah S (Daughter of Resident) published on 12 January 2024
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Reply from Sia Lebbie, Marketing Executive at Manton Heights Care Centre & ABI Centre
Dear Hannah, we are thrilled to hear that your expectations were not only met but exceeded during your mum's time with us. We always strive to ensure that families are kept in the loop regarding their loved one's care journey and are glad to know your experience did not fall short of this commitment. We are also pleased that you found her room suitable and up to standards. Thank you for your kind words about our manager and the entire team, we're honoured to have been a part of your mum's care experience.
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Review from J B (Sister-in-law of Resident) published on 12 January 2024
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Reply from Sia Lebbie, Marketing Executive at Manton Heights Care Centre & ABI Centre
We are delighted to hear that your experience with Manton Heights has been positive, and we appreciate you taking the time to share your feedback. It's heartening to learn that your loved one has settled in well and is being given the quality of care we consistently aim to deliver. As our teams commit to providing personalised and attentive care, it pleases us to know that your loved one is now eating well and consistently taking their medications. We are grateful for the opportunity to make a positive difference in their life.
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Review from Nyla A (Daughter of Resident) published on 12 January 2024
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Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre
Thank you so much for taking the time to leave a review for the service. We are so pleased to hear that your father benefited from the time spent with our trained professionals. We will ensure that the team receive the feedback in your review.
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Review from C B (Daughter of Resident) published on 12 January 2024
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Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre
Thank you for taking the time to leave a review about our service. We appreciate all feedback and will ensure that your review is passed on to the team.
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Review from David N (Son of Resident) published on 27 September 2023
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Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre
We're so glad to hear that your mother is happy at Manton Heights. Thank you for taking the time to leave a review for us.
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Review from A R (Daughter of Resident) published on 18 September 2023
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The managers explained everything very clearly, they listened and didn't make me feel silly for all the questions
The rooms are clean, well well-ventilated, with a lot of quiet spaces, brightly lit and welcoming for residents. The staff have much positive energy and really care. This is what attracted me and Mum to the home. We'd gladly have Dad stay again.
Reply from Mark Bennett, Reviews Team at Manton Heights Care Centre & ABI Centre
Thank-you very much for such a positive review! Great to read that from initial enquiry to move-the experience is caring and attentive.
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The Review Score of 9.7 (9.663) out of 10 for Manton Heights Care Centre & ABI Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 48 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.663 for Manton Heights Care Centre & ABI Centre is calculated as follows: ( (418 Excellents x 5) + (100 Goods x 4) + (14 Satisfactorys x 3) + (14 Very Poors x 1) ) ÷ 546 Ratings = 4.663
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Manton Heights Care Centre & ABI Centre is based on 46 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2, which has been reached with 46 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 May 2021
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Job Title: General Manager
As the General Manager of Manton Heights Care Centre, Vera brings a wealth of experience in care. With a deep-rooted passion for providing the highest standard of support, Vera is dedicated to ensuring residents receive not just care, but respect, dignity, and love.
As a Registered Nurse, Vera has spent her career committed to improving the lives of those in her care. Her expertise extends beyond traditional healthcare—she also served as a medic in the Portuguese Air Force, where she honed essential skills in discipline, teamwork, and decision-making under pressure. This unique experience has shaped her leadership style, enabling her to lead with both empathy and efficiency.
For Vera, managing a care home is about more than just providing support—it’s about creating a nurturing and inclusive environment where residents feel valued and fulfilled. She takes pride in fostering a team-oriented culture, continuously seeking innovative ways to enhance well-being and the overall resident experience.
"Every day, I am inspired by the resilience and wisdom of our residents, and I am honoured to play a role in enhancing their lives with dignity and joy." –
Job Title: Lifestyle Lead
Joined: 2022
Sian Hughes, Lifestyle Lead at Manton Heights Care Centre, is dedicated to creating meaningful and engaging experiences for residents.
With seven years in care, she started as a Community Support Worker before progressing to senior roles.
Sian joined the Manton Heights family as a Senior Rehab Assistant at the ABI Unit nearly three years ago. In February 2024, Sian moved to the role as Lifestyle Lead for Manton Heights Care Centre.
She completed her D.O.V.E.S dementia training in June 2024, further enhancing her skills.
Sian loves her role, leading a supportive team to bring joy to residents’ daily lives. She values the strong family atmosphere at Manton Heights, where staff, residents, and families support one another.