Manton Heights Care Centre & ABI Centre

Woodlands, Off Manton Lane, Bedford MK41 7LW
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9.7 121 Reviews
  • Manton Heights Care Centre & ABI Centre, Bedford
Manton Heights Care Home is nestled in a popular residential area of Bedford.

The home is purpose-built and offers bespoke, person-centred care for individuals with Residential Dementia needs
Manton Heights is centrally located with easy access to a wide number of recreational facilities and amenities, including a good range of shops, cafes, and restaurants, all of which are within a 5-mile radius.

If you like sports, nearby is the Bedford Blues Rugby Club, Bedford Athletics Stadium and Bedford and Country Golf Club - all within a 3-mile radius.

There is a local theatre, a cinema, garden centres, and right on the door step is Bedford Park, which is just 5 minutes away in the car.

There are also good local transport links including taxis and buses, and the train station is less than two miles away!

Manton Heights Care Centre is very proud of it's strong community links and regular involvement with local community groups, charities, schools and nurseries, churches and businesses.

The team offers a home from home experience which is tailored to each residents’ personal needs and preferences.

The facilities have been designed to a high standard using modern equipment and technologies to support daily living. The accommodation and living areas are set over two floors, and the living areas and bedrooms are decorated to a high standard using quality bespoke furniture and soft furnishings.

Care Provided by Manton Heights Care Centre & ABI Centre

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 91 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Vera Moreira (General Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (79)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Manton Heights Care Centre & ABI Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,375
    • RESPITE Self-Funded Residential Dementia Care from £1,475
  • *All fee’s are based on a pre-admission assessment conducted by the team at Manton Heights Care Centre.
    Maulden Unit will be from £1425 per week based on the pre-admission assessment conducted by a member of the team.


  • (these prices are only a guideline, please contact Manton Heights Care Centre & ABI Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Manton Heights Care Centre and ABI Unit welcome visitors. Please contact the home directly for the latest visiting arrangement.


  • Parking
  • Car parking is available


Manton Heights Care Centre & ABI Centre Reviews (121)

Total of 121, showing 21-40
9.7

Manton Heights Care Centre & ABI Centre has a Review Score of 9.7 (9.663) out of 10, based on 48 reviews in the last 2 years. Over all time Manton Heights Care Centre & ABI Centre has 121 reviews.

Overall Experience

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Overall Experience  Overall Experience 4.0 out of 5

My husband came to stay at the home at the end of February and since then he has had the best care possible. All the staff are amazing, so patient, calm and friendly, nothing is too much trouble. Family and visitors are made to feel welcome and the entertainment ladies who occupy the residents are so
good and imaginative. They really cheer everyone up. Thank goodness for a care home like yours.

Reply from Sia Lebbie, Marketing Executive at Manton Heights Care Centre & ABI Centre

Dear Marian, thank you so much for leaving us feedback. We're incredibly pleased to hear that your husband has been receiving the best care since his arrival. Our teams take great pleasure in being supportive and providing compassionate care and it's always great to know their efforts are appreciated. We are always glad to read such positive reviews and happy to know our services meet your expectations.


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Overall Experience  Overall Experience 5.0 out of 5

My 91-year-old mother was referred to Manton Heights ABI towards the end of March 24 following a 5-week hospitalisation as a result of a stroke that had left her left side impaired and only able to swallow pureed food. She was bedridden in hospital and completely immobile. In truth, I was sceptical
as to whether a period in a rehabilitation centre would achieve much particularly, as my mother was also on a fairly rapid dementia journey so her ability to relearn even normal activities would be challenging. However, the achievements of both the therapists and care team at Manton Heights ABI have been remarkable and my mother is now eating normally and is able to walk quite strongly with the aid of a walking frame. All this was achieved within a period of six weeks, allowing Mum to return to her normal care home residence. The family are very appreciative of the love, care and professional skills shown by the whole of the Manton Heights ABI team. Thank you.

Reply from Sia Lebbie, Marketing Executive at Manton Heights Care Centre & ABI Centre

Thank you so much for sharing your mother's incredible journey with us. We are overjoyed to hear about her remarkable progress during her time at the ABI. We understand the initial scepticism given the challenges your mother faced, however, we are pleased our team could provide the care she needed to get her back on her feet. Your feedback means a lot to us and we are honoured to have played a part in your mother's journey back to her normal care home residence.


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Overall Experience  Overall Experience 5.0 out of 5

After a recent admission at the ABI unit, and I cannot express enough gratitude to the entire team for their exceptional care during my stay. Following my referral due to MFS, a variant of GBS, I received nothing short of outstanding care. I faced significant challenges with mobility and coordination,
but thanks to the dedicated efforts of the team, after six weeks, I left with the ability to walk, albeit with the aid of a walking stick for emergencies. The care, support, and daily therapies I received were exceptional. The team at the ABI unit not only provided professional treatment but also fostered a warm, family atmosphere that made a significant difference in my recovery journey. I extend my heartfelt thanks to each and every person involved in my care. Your collective efforts transformed what initially felt like a daunting ordeal into a story with a happy ending. To the entire team: thank you, thank you, thank you. With immense gratitude.

Reply from Sia Lebbie, Marketing Executive at Manton Heights Care Centre & ABI Centre

Dear Jane, Thank you so much for your heartfelt review. We are incredibly grateful for your kind words and are thrilled to hear about your positive experience at the ABI unit. It's wonderful to know that our team's dedication and exceptional care made such a significant impact on your recovery from MFS. Your progress to walking with the aid of a stick in just six weeks is also a testament to your strength and determination. Reading your review is incredibly rewarding for us. Thank you for your immense gratitude and for allowing us to be part of your recovery journey.


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Overall Experience  Overall Experience 5.0 out of 5

We are extremely grateful for all the care and assistance that was afforded to our daughter following her stroke in January. She was transferred to Manton Heights directly from hospital in February and she made steady progress following extensive treatment including physiotherapy, group exercise, psychology
and occupational therapy. Many thanks to all the staff involved in her care.

Reply from Sia Lebbie, Marketing Executive at Manton Heights Care Centre & ABI Centre

Dear Patricia, we are delighted to read about your experience and grateful for your kind words. It's amazing to know that your daughter has made steady progress since her transfer to Manton Heights. We are happy to know the comprehensive care we provide has such an incredible impact. Your appreciation means a lot to us and we are glad to have played a part in your daughter's rehabilitation. Many thanks to you for entrusting us with her care.


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Overall Experience  Overall Experience 5.0 out of 5

Very attentive friendly staff who are always talking to and looking after the resident needs.

Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you for taking the time to leave a review for our home. We are happy to hear about your positive experience of the care and the team at Manton Heights Care Centre.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely, very impressed. I would be happy to stay here if I ever needed to and Mum is happy so far and that's top priority and peace of mind for me and family. It's like a hotel and warm and friendly and caring.

Reply from Sia Lebbie, Reviews Team at Manton Heights Care Centre & ABI Centre

Dear Julie, Thank you so much for your kind words. We are thrilled to hear that you've been impressed with your experience here. Creating a warm, friendly, and caring atmosphere is what we strive for and we are delighted that you have noticed and appreciated it. Thank you once again for your positive feedback and for choosing Woodlands.


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Overall Experience  Overall Experience 5.0 out of 5

Can I please convey our family's appreciation and many thanks to all the staff at Manton Height ABI Unit. The way you have all looked after Dad, and pushed him to get back to some normality in the last 6 weeks has been fantastic and we know he will miss you all as he has become very fond of the staff
who have cared for him, we are very lucky to have had him stay with you. He is currently sitting back in his chair and keeping a watchful eye on his garden.
Once again many thanks from all of us and from Dad.

Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

We'd like to thank you for your review of our home and service. It is wonderful to hear about your father's experience with us and joyful to hear how well he is doing. We will ensure we pass on your feedback to our team. We wish you all the best health and happiness.


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Overall Experience  Overall Experience 5.0 out of 5

My brother has been at Manton Hieghts since October 2022. The staff are brilliant - very friendly and caring to both the residents and their family. They do their very best for the residents who can sometimes be challenging. The home is well kept, and the food is great - I am able to eat with my brother
which is a lovely touch. Although he doesn't join in with the activities much, the staff do try to encourage him. I am kept informed of any issues and it is such a relief to know that he is being so well cared for. Thank you to everyone at the home.

Reply from Abigail Draper, Marketing Manager at Manton Heights Care Centre & ABI Centre

Thank you for your kind review. We truly value such fantastic feedback and please be rest assured this will be shared with the wider care team.
Best wishes, Team Manton Heights Care Centre.


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Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff and care workers for taking care of my Mum and Dad who both arrived last week and am so happy that they have been put into adjacent rooms.
A big shout out and thank you to the lady who has been so helpful and really looked after me and my sister and our daughters
when we have visited.
The kitchen staff and chef are brilliant. Nothing is too much trouble and everything is so clean. The care home is very clean and tidy and everyone is looked after. I am happy to know my Mum and Dad are together and are being well looked after and entertained!

Reply from Sia Lebbie, Reviews Team at Manton Heights Care Centre & ABI Centre

Dear Alison,
Thank you so much for taking the time to share your positive experience with us. We are delighted to hear that your Mum and Dad arrived safely and that they have been placed in adjacent rooms. It warms our hearts to know that our staff and care workers have made a positive impact on your family's experience.
Best wishes.
Team at Manton.


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Overall Experience  Overall Experience 5.0 out of 5

Both my grandparents are currently residing at Manton Heights and I’ve been so impressed with not just the big things but the attention to detail. Their rooms are big and clean, the food is amazing and well thought out for their needs, the entertainment is lovely but most of all the staff are wonderful
and so kind. Two ladies have been especially kind and very empathetic to our family's situation, I feel they really have our back which means so much. I hope my grandparents can stay here as the relief of knowing they are so well cared for is beyond comforting. I might even book myself a room for the future (just in case)

Reply from Sia Lebbie, Reviews Team at Manton Heights Care Centre & ABI Centre

Dear Lilly,
Thank you for taking the time to share such a heartening review. We are genuinely touched by your kind words and are thrilled to hear about your positive experience with Manton Heights.
It brings us great joy to know that your grandparents are enjoying their time with us. Ensuring comfort and well-being in every aspect of residents' lives is our fundamental goal. Our team is dedicated to providing compassionate care, and your recognition means a lot to us. Knowing that our staff has your back and that you find comfort in their support is truly heartening. We would be delighted to welcome you as well whenever the need arises.
Best wishes.
Team at Manton Heights.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent and the staff are very friendly and accommodating.

Reply from Mark Bennett, Reviews Team at Manton Heights Care Centre & ABI Centre

Thanks very much for the positive feedback! I will make sure the team at Manton Heights Care Centre are aware of the recommendation.


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Overall Experience  Overall Experience 5.0 out of 5

Very caring, friendly staff and well-kept premises.

Reply from Mark Bennett, Reviews Team at Manton Heights Care Centre & ABI Centre

Thank-you very much for the feedback - I will ensure the team at Manton Heights Care Centre are aware of your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

Our 87-year-old, very active and independent Step-Mum suffered a serious stroke in November 2023, which required two weeks of intensive care at the Lister Hospital in Stevenage.
From there she was discharged to the ABI Centre at Manton Heights in Bedford a small (12-bed) specialist rehabilitation
unit. We have had no experience with this before, but cannot stress enough just how good this unit has been. First-class facilities, a tailored, well-structured daily programme of speech therapy, physiotherapy and counselling complemented by voluntary but encouraging group sessions with others who had also suffered a stroke, and easy, relaxed visiting. The results have been truly remarkable and our step-mum has now returned home, with a fully structured care package following excellent liaison between the unit and Social Services.

Reply from Sia Lebbie, Marketing Executive at Manton Heights Care Centre & ABI Centre

Thank you for leaving us such a positive and detailed review. We are truly pleased to hear about the positive outcome for your step-mum and are glad we could provide the facilities and daily program tailored to her needs. We are pleased to know that our therapy sessions, counselling and group sessions have led to remarkable improvements and appreciate your acknowledgement of the excellent liaison between the unit and Social Services, highlighting the importance of collaboration for a fully structured care package. We value your trust in us and wish your step-mum continued progress and well-being.


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Overall Experience  Overall Experience 5.0 out of 5

From the day that Mum arrived at Manton Heights ABI unit, there was an individual plan for her rehabilitation. Every single member of staff at the unit contributed to Mum's development and to the excellent communication with family members. It was amazing to see the steady improvement whilst she was
a resident and, because I was included in the planning, I was able to learn how to support her to continue to improve once she returned home. The sense of community in the unit was an important aspect for Mum and she was able to re-learn, first to communicate and then to support and encourage others. I was amazed one day when she told me about the fit of giggles that had started in a group exercise class. I would not hesitate to recommend the team at Manton Heights to anyone who needs ABI rehabilitation.

Reply from Sia Lebbie, Marketing Executive at Manton Heights Care Centre & ABI Centre

Dear Julia, thank you so much for taking the time to share the positive experience you and your mum had at Manton Heights ABI unit. We're thrilled to hear about the progress your Mum made during her time with us and the positive impact it had on your family. Our dedicated team takes great pride in providing personalised rehabilitation plans and fostering open communication with family members and it's excellent to know that you felt included in the planning process and were able to learn how to support your Mum's ongoing improvement. We really appreciate your recommendation and are grateful for the opportunity to contribute to the well-being of your mother.


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Overall Experience  Overall Experience 5.0 out of 5

Mantle Heights was absolutely exceptional and beyond anything I expected of a care home. The staff built not just a professional bond with my mum but she saw them as friends. They understood every need my mum had and catered for everything we asked of them. They were exceptional at keeping in touch
and keeping me informed of any meetings or appointments my mum had.
She was given a lovely room which was suitable for her needs and always clean.
They went above and beyond and I couldn’t recommend Mantel Heights more. The manager was brilliant and considering what he has to do daily he always kept me in the loop of things. Fantastic place.

Reply from Sia Lebbie, Marketing Executive at Manton Heights Care Centre & ABI Centre

Dear Hannah, we are thrilled to hear that your expectations were not only met but exceeded during your mum's time with us. We always strive to ensure that families are kept in the loop regarding their loved one's care journey and are glad to know your experience did not fall short of this commitment. We are also pleased that you found her room suitable and up to standards. Thank you for your kind words about our manager and the entire team, we're honoured to have been a part of your mum's care experience.


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Overall Experience  Overall Experience 5.0 out of 5

Since he has been in Manton Heights we have had no problems. They have taken care of him very well. He has settled in well. He is now eating well.
He takes his meds which he was not doing when living at home.

Reply from Sia Lebbie, Marketing Executive at Manton Heights Care Centre & ABI Centre

We are delighted to hear that your experience with Manton Heights has been positive, and we appreciate you taking the time to share your feedback. It's heartening to learn that your loved one has settled in well and is being given the quality of care we consistently aim to deliver. As our teams commit to providing personalised and attentive care, it pleases us to know that your loved one is now eating well and consistently taking their medications. We are grateful for the opportunity to make a positive difference in their life.


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Overall Experience  Overall Experience 5.0 out of 5

My father was a difficult case as he came from hospital not mobile at all. He was treated fairly by all staff members at the home, they tried many different exercises to get him moving about/in a completely different mindset from when he started.
He was given physiotherapy, they were patient and kind
to him and provided him with the tools to get up and get moving again (was able to go to the toilet alone unassisted) and he walked back from the car to his home added with a frame. He was given speech therapy, along with many other opportunities within the home.
The home is lovely, brand new in fact, really nicely decorated and the rooms are great sizes. Good facilities for visitors and patients also. The team even dropped my father back at home and saw his home environment/equipment was adequate. All my phone calls, all my visits and the team did everything they could. Thank you. Would recommend this unit 100%.

Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you so much for taking the time to leave a review for the service. We are so pleased to hear that your father benefited from the time spent with our trained professionals. We will ensure that the team receive the feedback in your review.


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Overall Experience  Overall Experience 5.0 out of 5

Rehab following a stroke. Parent was up and walking with a frame and well and stable enough to be discharged home. Excellent therapy and care whilst in the ABI. An excellent facility. Cannot praise highly enough.

Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you for taking the time to leave a review about our service. We appreciate all feedback and will ensure that your review is passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Manton Heights Care Centre & ABI Centre is a lovely care home. My mother has been extremely well looked after by attentive and caring staff. Today was her birthday and she was made to feel a very special 89 year old by the carers, many of whom made a special effort to come and wish her happy birthday.

Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

We're so glad to hear that your mother is happy at Manton Heights. Thank you for taking the time to leave a review for us.


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Overall Experience  Overall Experience 5.0 out of 5

Right from my initial phone query about Manton Heights, to the day Dad left the care home - we experienced nothing but pure professionalism, empathy and understanding from all of the staff.


The managers explained everything very clearly, they listened and didn't make me feel silly for all the questions

I was asking. Dad is quiet and isn't very sociable but the staff made sure they kept him comfortable. My Mum felt really confident he was in safe hands, the staff let her speak to him every day on the phone, and they told her how he was doing.


The rooms are clean, well well-ventilated, with a lot of quiet spaces, brightly lit and welcoming for residents. The staff have much positive energy and really care. This is what attracted me and Mum to the home. We'd gladly have Dad stay again.


Reply from Mark Bennett, Reviews Team at Manton Heights Care Centre & ABI Centre

Thank-you very much for such a positive review! Great to read that from initial enquiry to move-the experience is caring and attentive.


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Current Review Score: 9.7 (9.663)

Overview of Review Score

The Review Score of 9.7 (9.663) out of 10 for Manton Heights Care Centre & ABI Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 48 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.663 for Manton Heights Care Centre & ABI Centre is calculated as follows: ( (418 Excellents x 5) + (100 Goods x 4) + (14 Satisfactorys x 3) + (14 Very Poors x 1) ) ÷ 546 Ratings = 4.663

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Manton Heights Care Centre & ABI Centre is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2, which has been reached with 46 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 May 2021

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (2)

Vera

Vera Moreira

Job Title: General Manager

As the General Manager of Manton Heights Care Centre, Vera brings a wealth of experience in care. With a deep-rooted passion for providing the highest standard of support, Vera is dedicated to ensuring residents receive not just care, but respect, dignity, and love.


As a Registered Nurse, Vera has spent her career committed to improving the lives of those in her care. Her expertise extends beyond traditional healthcare—she also served as a medic in the Portuguese Air Force, where she honed essential skills in discipline, teamwork, and decision-making under pressure. This unique experience has shaped her leadership style, enabling her to lead with both empathy and efficiency.


For Vera, managing a care home is about more than just providing support—it’s about creating a nurturing and inclusive environment where residents feel valued and fulfilled. She takes pride in fostering a team-oriented culture, continuously seeking innovative ways to enhance well-being and the overall resident experience.


"Every day, I am inspired by the resilience and wisdom of our residents, and I am honoured to play a role in enhancing their lives with dignity and joy." –


Sian

Sian Hughes

Job Title: Lifestyle Lead

Joined: 2022

Sian Hughes, Lifestyle Lead at Manton Heights Care Centre, is dedicated to creating meaningful and engaging experiences for residents.
With seven years in care, she started as a Community Support Worker before progressing to senior roles.
Sian joined the Manton Heights family as a Senior Rehab Assistant at the ABI Unit nearly three years ago. In February 2024, Sian moved to the role as Lifestyle Lead for Manton Heights Care Centre.
She completed her D.O.V.E.S dementia training in June 2024, further enhancing her skills.
Sian loves her role, leading a supportive team to bring joy to residents’ daily lives. She values the strong family atmosphere at Manton Heights, where staff, residents, and families support one another.