What types of Care is Grange House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Grange House provide?

Own GP if required is an additional type of care provided.

What are the Facilities & Services at Grange House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Grange House to the centre of Eastbourne?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Grange House care home, 21 Grange Road, Eastbourne, East Sussex BN21 4HE

Review from R H (Son of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience

Both management and staff are proactive, understanding and caring.
Flexible to each residents personal needs.

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Review from S H (Daughter of Resident) published on 17 January 2020
Submitted via Postal Card • Report

Overall Experience

My mother has been a resident at Grange House for a year. She has always been treated with kindness and thoughtfulness from all staff, who respect her wishes and understand her needs.
As Mum's condition develops, I am confident that Grange House will continue to provide a safe, secure and calm environment

for her.

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Review from T H (Husband of Resident) published on 9 September 2019
Submitted via Postal Card • Report

Overall Experience

The manager and staff are excellent. My wife has the best care and attention I could ever wish for. I would certainly recommend Grange House to anybody.

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Review from Susan G (Daughter of Resident) published on 10 July 2019
Submitted via Postal Card • Report

Overall Experience

My mother improved so much while staying at Grange House. She enjoyed the daily activities and the staff were very kind and supportive. The home felt very homely as it is not so big. Mum enjoyed the excellent food and I could visit any time and I was always made to feel welcome.

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Review from Lynne D (Daughter of Resident) published on 23 May 2019
Submitted via Postal Card • Report

Overall Experience

Solid core of staff that have been there since Mum moved in two years ago. It's a lovely care home and I would fully recommend! Staff have an excellent rapport with residents and visitors and are very attentive and caring. They work very hard and could benefit from a couple more staff for their own

wellbeing.

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Review from Nicola H (Daughter of Resident) published on 4 February 2019
Submitted via Website • Report

Overall Experience

My father has been a resident at Grange House for almost a year and in that time I have visited several times week. In my experience, the staff at Grange House treat the residents with care, kindness, patience and an understanding of their individual needs and characters. The environment is clean and

cosy and with a maximum of 17 residents, there is a real family atmosphere. Dad has enjoys food greatly and a specially baked cake for all the residents to share on his birthday was really appreciated.

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Review from Shannon T (Daughter of Resident) published on 31 January 2019
Submitted via Website • Report

Overall Experience

I would highly recommend this care home that my father is living in and has done so for the last two years. It’s very clean and well kept. The staff are lovely and very helpful.

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Review from James W (Private Carer of Resident) published on 11 October 2018
Submitted via Website • Report

Overall Experience

This care home has a friendly professional atmosphere which is down to the staff who make the residents very happy and settled. I would recommend this care home to anyone looking for the best standard of care for their loved ones.

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Review from Colin F (Husband of Resident) published on 6 August 2018
Submitted via Postal Card • Report

Overall Experience

My wife has now been in this care home for 15 months, she has dementia. All the staff there are very helpful and go out of their way to make the residents as happy and comfortable as is possible. The home is kept spotlessly clean and the accommodation for the residents is first class. The management

are always ready and willing to discuss any problems that may arise. Overall, I am very satisfied with the care that is being given to my wife and I would recommend this home to anybody who needs care. Vacancies do not come up very often, this shows that this care home is one of the best in Eastbourne.

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Review from Richard C (Son of Resident) published on 2 August 2018
Submitted via Website • Report

Overall Experience

Grange House is a very welcoming home with friendly staff who make every effort to ensure the resident's well being. Bedrooms and communal lounges are spacious, tastefully decorated and afford lovely views of the grounds and surrounding area. The standard of care is excellent and the staff interaction

with the residents encourages both individual and group activities. The home provides an environment where residents can thrive and I would have no hesitation in recommending it to others as it was to us in the first instance.

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Review from David F (Son of Resident) published on 2 May 2018
Submitted via Website • Report

Overall Experience

Grange House is a friendly and homely environment. Mum is happy and well-cared for and her quality of life has improved considerably. The house itself is bright and clean and there is a programme of activities including sing-a-longs.

I had the pleasure of visiting mum every day over a three day

period. I saw many instances of this being a well-run and professional team whose training and dedication are shown in the everyday things they do for all the residents.

In my opinion, the hard-working manager and staff are a credit to their profession.

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Review from Janet W (Wife of Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience

My husband came to Grange House as a permanent resident in March. I chose Grange House because it is small and friendly. My choice has proved to be right. The staff know all the residents, there is a happy atmosphere and activities which they can join in.
My husband comments on how good the food is.

Everything in the home is done to meet individual resident's needs. The décor is bright and modern but cosy too.
I have always been welcomed by the staff.

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Review from Peter F (Son of Resident) published on 8 February 2018
Submitted via Website • Report

Overall Experience

When mum needed respite care for a week we looked at various homes and I was impressed with the cleanliness and pleasant manner of the staff. When we decided this would be suitable for mum, the manager visited mum at home and got all the details to suit what was good for mum. The manager has a very

calm and reassuring nature and mum only went in for a week but came out looking great. I visited mum every other day and the staff are so friendly and kind, all mum's requirements were met and every member of staff knew exactly what mum's needs were. Mum had a very positive experience and that lasted while she went back home and saw her visit not as being offloaded somewhere but more as a little holiday. We are hopefully getting mum back there shortly as other homes she has stayed at were not quite as good.

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Review from Becky C (Daughter of Resident) published on 7 February 2018
Submitted via Website • Report

Overall Experience

We looked at a number of care homes in Eastbourne to find one suitable for our mum who has dementia. We wanted somewhere that felt warm and homely and not too much like an establishment. Mum moved into Grange House 3 months ago now and we're so relieved that we found this place!
From day one, the staff

have welcomed mum with smiling faces and displayed a confidence in caring for her needs. We visit mum at all sorts of different times of day and we're always welcomed by the staff and given refreshments. When we've asked questions, whether face-to-face or by email, we always get a quick and positive response. I've been really impressed with the way the managers run Grange House and it's also worth mentioning the housekeeper who makes sure that mum's room always looks clean and tidy and her clothes are laundered. Big thank you to all the staff who have helped mum and us manage the difficult transition from independent living to care home.

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Review from Pauline R (Daughter-in-law of Resident) published on 7 February 2018
Submitted via Website • Report

Overall Experience

When we visit my father in law at Grange House we can always see that the residents are all well cared for.They also benefit from an activities organiser which gets them thinking and participating

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Review from David B (Son-in-law of Resident) published on 25 April 2017
Submitted via Website • Report

Overall Experience

Very professional Care Home Manager who has excellent communication skills. The home provides an excellent environment for the residents which facilitates social interaction. The staff are very caring and very helpful.

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Review from Mary S (Daughter of Resident) published on 10 April 2017
Submitted via Website • Report

Overall Experience

We felt very fortunate to find Grange House at the time my father needed it. As soon as I went to look round, I appreciated the calm, positive atmosphere in the home. It felt pleasantly relaxed, with the freedom to choose what to do and where to be. There are quiet areas where you can go and sit if

you don't want to be in the main lounge, and also a piano, which my father enjoyed playing. The home has a light, airy feel and the rooms were lovely and well-decorated. The manager was excellent. Communication was very clear, I was kept well-informed and the home was run in a very efficient way. I really appreciated this. The carers I met were all very pleasant, helpful and kind. I've been meaning to write this review for some time, as sadly my father has now passed away.

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Review from John B (Son of Resident) published on 22 February 2017
Submitted via Website • Report

Overall Experience

Mother had a comfortable, well-furnished room and received excellent care. The staff were always very pleasant and nothing seemed to be too much trouble for them. I would not hesitate to recommend Grange House to others.

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Review from Jim (Regular Volunteer) published on 13 January 2017
Submitted via Website • Report

Overall Experience

I Volunteer at Grange house Care Home in Eastbourne regularly and I must say I think the work the staff do is fantastic. It is a beautifully clean and tidy care home managed superbly by the management team and the staff do a wonderful job to maintain such a positive safe and happy ambience within the

home.
I also love the regular entertainment that comes in to entertain the residents it all adds to the 5* service Grange House provide to all residents. I can't recommend this care home enough, what friends and family want for their loved ones is to know that they are putting their faith in the right people and at Grange House that couldn't be more true.

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Review from A B (Son of Resident) published on 11 December 2016
Submitted via Postal Card • Report

Overall Experience

The care my mother receives at Grange House is wonderful. The staff is so kind, caring and really knows my mother. She is treated with respect and kindness. I feel my mother's care and needs are well looked after.
Many thanks to the Grange House.

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Grange House

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Grange House Reviews (21)

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Frequently Asked Questions about Grange House

What types of Care is Grange House registered for?

What additional types of Care does Grange House provide?

How many Rooms does Grange House have?

What are the Facilities & Services at Grange House?

How far is Grange House to the centre of Eastbourne?

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Grange House

Care Provided by Grange House

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Facilities

Grange House Reviews (21)

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Overall Good

Bed Vacancies

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Frequently Asked Questions about Grange House

What types of Care is Grange House registered for?

What additional types of Care does Grange House provide?

How many Rooms does Grange House have?

What are the Facilities & Services at Grange House?

How far is Grange House to the centre of Eastbourne?

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