Scholars Mews Care Home - Avery Healthcare

23-24 Scholars Lane, Stratford-upon-Avon CV37 6HE
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9.5 87 Reviews
  • Scholars Mews Care Home - Avery Healthcare, Stratford-upon-Avon
Scholars Mews is set in the heart of historic Stratford-upon-Avon.

It provides care for the elderly with residential or dementia needs and also has facilities for nursing and respite care.

The home was refurbished in 2016 and has generously proportioned rooms with ¾ sized beds, a luxury cinema, well-stocked library, hair salon, cosy lounge areas and a dining room which opens up as a bistro to the public once a month.

The home happily accommodates couples and companions who wish to remain together as they continue their care journey and make new memories side by side.

Expert staff deliver round-the-clock care with compassion, supporting families, as well as the residents themselves.

The home has a team of energetic Well-Being coordinators who devise a programme of activities to suit all needs.

The home has good ties with the local community. Friends and family are warmly welcomed.

Residents can spend all year round in the beautifully landscaped gardens with the all-weather, multipurpose visiting pod.

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Care Provided by Scholars Mews Care Home - Avery Healthcare

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Lesley Mason (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015
    • Number of floors: 3

Funding & Fees Guide for Scholars Mews Care Home - Avery Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,500
    • Self-Funded Residential Dementia Care £1,300 – £1,500
    • RESPITE Self-Funded Residential Care £1,400 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,500
  • (these prices are only a guideline, please contact Scholars Mews Care Home - Avery Healthcare to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Car park available


Scholars Mews Care Home - Avery Healthcare Reviews (87)

Total of 87, showing 41-60
9.5

Scholars Mews Care Home - Avery Healthcare has a Review Score of 9.5 (9.492) out of 10, based on 20 reviews in the last 2 years. Over all time Scholars Mews Care Home - Avery Healthcare has 87 reviews.

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Review from G H (Resident) published on 8 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

No complaints. Staff are always polite and helpful. The bedroom is always clean and dealt with. If I ever have a query I know I can always approach the staff.

Reply from Angus Matthew, Senior Marketing Manager at Scholars Mews Care Home - Avery Healthcare

We are pleased that you are enjoying your stay with us.


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Review from Mary T (Resident) published on 24 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care is provided 24/7. Maintenance, when needed, is provided. Meals are of a very high standard. Residents' routine, concerning times of bed and waking are chosen by the residents. The atmosphere is very friendly and warm. All rooms have their own televisions.

Reply from Angus Matthew, Senior Marketing Manager at Scholars Mews Care Home - Avery Healthcare

What lovely words. Thank you so much. I will ensure that the staff are aware of your kind words.


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Review from V S (Resident) published on 24 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been staying here for over two years. I hadn't intended to stay but I know I did the right thing. The staff are kind and caring. We have two very good cooks. I would recommend Scholars Mews Care Home to anyone.

Reply from Angus Matthew, Senior Marketing Manager at Scholars Mews Care Home - Avery Healthcare

We are so pleased that you are enjoying your stay with us. Thank you for your kind words.


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Review from L F (Brother of Resident) published on 24 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to Covid-19, it's the first time I had visited my sister in a long time. I have kept in touch on the phone and know that my sister has been kept safe and well throughout this time. The staff have been excellent with looking after my sister. It was good to see her again and she looked well and has
daily been encouraged and given activities which she loves.
I am always welcomed in the home on visits by the staff and they look after my sister so well. It's been lovely to see her so happy.

Reply from Angus Matthew, Senior Marketing Manager at Scholars Mews Care Home - Avery Healthcare

We are so pleased that you have been able to see your sister recently after such difficult times for all. We look forward to seeing you again soon.


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Review from K T (Resident) published on 16 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is going ok for me. I like doing things at Scholars Mews. Thank you, everyone.

Reply from Angus Matthew, Senior Marketing Manager at Scholars Mews Care Home - Avery Healthcare

Thank you for the positive feedback. We will pass your thank you onto all of the staff.


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Review from M E (Daughter of Resident) published on 16 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The garden visit was very useful, successful and worth it to see and speak to loved ones. Would like it every week!

Reply from Angus Matthew, Senior Marketing Manager at Scholars Mews Care Home - Avery Healthcare

Thank you for your kind comments. We are glad that you enjoyed your garden visit.


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Review from Ruth (Daughter of Resident) published on 19 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Scholars Mews' staff have been amazing during this awful Covid-19 crisis. My mother has been so well looked after and protected from the virus. The excellent policy and procedures for all the residents' care has prevented the spread of the disease. Residents have had many more activities arranged and
the staff have also arranged video chats with relatives. I have been kept fully informed of my relative's health and well-being throughout, and the staff are now arranging visits in accordance with social distancing rules. The staff are knowledgeable, caring and professional and I would recommend the home to anyone who wants a lovely caring environment for their family member.

Reply from Angus Matthew, Senior Marketing Manager at Scholars Mews Care Home - Avery Healthcare

Thank you, we look forward to seeing you soon


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Review from A B (Son of Resident) published on 3 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

Really poor care. Mum was moved floors away from her friends. I asked that she was taken back each day, didn't happen. She was supposed to be weighted regularly, didn't happen. She went in able to walk but was in a wheelchair within a month. Bedsores. No activities. Not fed.

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Review from Alex C (Granddaughter of Resident) published on 2 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been in the home for two years now. I can't fault the place usually, but I want to say how the team have excelled themselves in these very difficult times. With phone calls, the care has been second to none.
I'm shocked to hear there have been complaints in this extremely difficult
time.
I want to thank you all, you're doing an amazing job.

Reply from Angus Matthew, Senior Marketing Manager at Scholars Mews Care Home - Avery Healthcare

Thank you for your lovely words we will ensure that the staff are made aware of your compliments.


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Review from Susan R (Daughter of Resident) published on 25 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has spent the last 8 years of her life in Scholars Mews. The love, care and respect by all members of staff has been remarkable throughout that time. We could not have asked for a better place for my mother to be. I wish the home and all of the staff the best for the future and I will always
remember the sensitivity of the staff during her final days. Thank you.

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Review from N B (Husband of Resident) published on 30 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

First-time respite care in Scholars Mews for my wife, who settled in very quickly. Staff were all very friendly, professional and readily available, as and when required. Apparently, all went well because the Manager reported my wife was welcome to come back. I hope to arrange a further break mid-December.

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Review from A H (Son of Resident) published on 18 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good service, good care. No complaints.

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Review from S T (Sister of Resident) published on 18 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are both friendly and efficient. The facilities are very good too. I think it is a lovely care home which is both clean and very pleasant to visit you feel that your loved one is in good hands and can feel confident they are being cared for as you would wish.

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Review from Thelma C (Resident) published on 19 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A friendly and professional staff. Very welcoming and reassuring.
Safe and secure environment.
Good food.
Thank you.

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Review from R F A (Nephew of Resident) published on 19 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found all of the staff very friendly, caring, compassionate and very professional. My uncle was treated with the utmost respect and dignity. It was a great comfort to know that my uncle was safe and being well cared for.

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Review from M W (Daughter of Resident) published on 8 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Given that nowhere is going to be perfect for someone you care about, Scholars Mews comes very close. I have been visiting the home over the last six months and I am content that my father is well looked after and happy. I have found EVERYONE, across the board, extremely welcoming and helpful.
The
staff have established good relationships with my father. On the odd occasion I have dealt with the management they have been very responsive.
I wouldn't hesitate to recommend the home.

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Review from Elaine P (Daughter of Resident) published on 28 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff were very welcoming and professional. From the caring staff to the housekeeping staff. My Mum, after settling in, thoroughly enjoyed her stay which allowed us to have a much needed break with the knowledge that she was well looked after. We would thoroughly recommend Scholars Mews to anyone
who needs such a service.

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Review from C S (Husband of Resident) published on 19 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleasant surroundings.
Friendly and attentive staff.

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Review from P R (Resident) published on 1 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only been here a week but I am very happy with the care and service.

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Review from Helen K (Daughter of Resident) published on 18 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum arrived at Scholars Mews in December 2018 for rehabilitation care following a lengthy stay in hospital after breaking her leg. On arrival at Scholars Mews, she was virtually bed-bound due to a complete lack of confidence, and every time she tried to get up she suffered from the most dreadful
panic attacks. However, assisted by the wonderful, caring staff, she soon began to make good progress and her mobility and confidence grew every day. After three months, Mum was mobile enough to return to her own home. I cannot thank the staff at Scholars Mews enough for helping Mum return to her usual self. They are all extremely kind, understanding and dedicated. I would highly recommend Scholars Mews to anyone who is looking for rehabilitation care for a family member.

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Current Review Score: 9.5 (9.492)

Overview of Review Score

The Review Score of 9.5 (9.492) out of 10 for Scholars Mews Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.492 for Scholars Mews Care Home - Avery Healthcare is calculated as follows: ( (136 Excellents x 5) + (83 Goods x 4) + (19 Satisfactorys x 3) ) ÷ 238 Ratings = 4.492

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Scholars Mews Care Home - Avery Healthcare is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jun 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (3)

Petra

Petra Anghel

Job Title: Deputy Manager

Joined: 2018

Petra is a vital asset to the team at Scholars Mews, bringing 9 years of care experience and a strong sense of dedication to her role. Having been with the company for 6 years, Petra knows the home inside and out, offering invaluable support to both residents and staff.


Her commitment to providing the highest standard of care, combined with her deep understanding of the home, makes Petra an exceptional leader and a trusted figure within our community. She continues to be a pillar of strength and reliability for everyone at Scholars Mews.


Sarah

Sarah

Job Title: Administrator

Joined: 2024

Sarah brings a wealth of customer service experience from her previous work in the retail industry, adding a unique and valuable skill set to the Avery team. With over 6 years of experience in the care industry as an administrator, Sarah has become an integral part of the Scholars Mews team.


She thoroughly enjoys the dynamic nature of her role, playing a vital part in the smooth running of the home. Sarah’s warm nature, dedication, attention to detail, and passion for her work make her an indispensable member of our community.


Jan

Jan

Job Title: Receptionist

Joined: 2021

Jan our Leading receptionist at Scholars Mews has worked in the care industry for over 13 years. Jan brings a wealth of knowledge and expertise to our team. Specializing in customer service, she has extensive experience in administration and reception duties, ensuring that everything runs smoothly.


Jan's favourite part of her role is working alongside her incredible team and building meaningful relationships with our residents and their families. As the first point of contact, she takes great pride in making everyone feel welcome and supported. Jan’s dedication and warm personality make her an invaluable member of our team.