Car park available
Scholars Mews Care Home - Avery Healthcare has a Review Score of 9.5 (9.492) out of 10, based on 20 reviews in the last 2 years. Over all time Scholars Mews Care Home - Avery Healthcare has 87 reviews.
Review from D P (Daughter of Resident) published on 24 August 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J T (Daughter of Resident) published on 23 August 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M S (Husband of Resident) published on 26 July 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J D (Son of Resident) published on 19 July 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E H (Resident) published on 30 June 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Irene S (Daughter of Resident) published on 14 June 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D L (Daughter of Resident) published on 27 March 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.5 (9.492) out of 10 for Scholars Mews Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.492 for Scholars Mews Care Home - Avery Healthcare is calculated as follows: ( (136 Excellents x 5) + (83 Goods x 4) + (19 Satisfactorys x 3) ) ÷ 238 Ratings = 4.492
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Scholars Mews Care Home - Avery Healthcare is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Jun 2024
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Deputy Manager
Joined: 2018
Petra is a vital asset to the team at Scholars Mews, bringing 9 years of care experience and a strong sense of dedication to her role. Having been with the company for 6 years, Petra knows the home inside and out, offering invaluable support to both residents and staff.
Her commitment to providing the highest standard of care, combined with her deep understanding of the home, makes Petra an exceptional leader and a trusted figure within our community. She continues to be a pillar of strength and reliability for everyone at Scholars Mews.
Job Title: Administrator
Joined: 2024
Sarah brings a wealth of customer service experience from her previous work in the retail industry, adding a unique and valuable skill set to the Avery team. With over 6 years of experience in the care industry as an administrator, Sarah has become an integral part of the Scholars Mews team.
She thoroughly enjoys the dynamic nature of her role, playing a vital part in the smooth running of the home. Sarah’s warm nature, dedication, attention to detail, and passion for her work make her an indispensable member of our community.
Job Title: Receptionist
Joined: 2021
Jan our Leading receptionist at Scholars Mews has worked in the care industry for over 13 years. Jan brings a wealth of knowledge and expertise to our team. Specializing in customer service, she has extensive experience in administration and reception duties, ensuring that everything runs smoothly.
Jan's favourite part of her role is working alongside her incredible team and building meaningful relationships with our residents and their families. As the first point of contact, she takes great pride in making everyone feel welcome and supported. Jan’s dedication and warm personality make her an invaluable member of our team.