Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require.
We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.
Open visiting policy
On-site parking
Jubilee Court has a Review Score of 9.5 (9.478) out of 10, based on 31 reviews in the last 2 years. Over all time Jubilee Court has 66 reviews.
Review from Lola R (Daughter of Resident) published on 15 November 2021
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Jubilee Court
Good day, and thank you for taking the time to send us that lovely review. We are extremely proud of the team at Jubilee Court, and they will be happy to hear their actions are appreciated. Have a lovely day!
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Review from Angela P (Daughter-in-law of Resident) published on 15 November 2021
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Jubilee Court
Good day, and thank you very much for taking the time to share that story with us. We try our best every day to treat our residents with the care and respect they deserve. Please do keep in touch and let us know if we could assist you and the family in any way. Have a lovely day!
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Review from James R (Grandson of Resident) published on 4 November 2021
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Jubilee Court
Good day, and thank you for your kind words and for taking the time to complete this review of our wonderful home. We are extremely proud of Jubilee Court, and hearing this from you, gives us a feeling of contentment knowing we are doing something right and supporting amazing people every day. Kind regards.
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Review from S L (Relative of Resident) published on 4 November 2021
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Jubilee Court
Good day, and thank you for the lovely review, do have a great day!
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Review from Maria T (Daughter of Resident) published on 4 November 2021
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Jubilee Court
Good day, and thank you for that wonderful review of our care home; your kind words and ratings will be passed on to the team, who would be very pleased. Let us know if there is ever anything else we can do to support the family. Have a lovely day!
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Review from Natalie A (Great-granddaughter of Resident) published on 3 December 2019
Submitted via Website •
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5.0 out of 5
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Review from M B (Daughter-in-law of Resident) published on 4 October 2019
Submitted via Postal Card •
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4.0 out of 5
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Review from H B (Daughter of Resident) published on 24 September 2019
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5.0 out of 5
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Review from M P (Relative of Resident) published on 10 September 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Jubilee Court
Thank you for this lovely feedback. We are very proud of our staff and the kind and caring manner in which they support our residents. Our in-house Training Department do a great job of ensuring everyone working in our homes, (and at HQ), receive appropriate training for their jobs. This helps ensure that we can all provide quality support to our residents and ensure they live well in our homes. Thank you again, our staff will be delighted to receive your kind words of praise.
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Review from Lorraine S (Daughter of Resident) published on 15 May 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Jubilee Court
Thank you for this wonderful review. It is delightful to hear just how happy your mother and indeed your family are with the home and the staff here. A happy and supportive environment, with staff that genuinely care about the elderly, makes all the difference. We hope your mother will make many wonderful, new friends and continue to enjoy life at Jubilee Court for many years to come.
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Review from J K (Wife of Resident) published on 15 March 2019
Submitted via Postal Card •
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5.0 out of 5
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Review from Lynette F (Relative of Resident) published on 26 November 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Jubilee Court
Thank you for your feedback which we very much appreciate and will forward to the team. We are very proud of our staff who genuinely care and support their residents with much patience and understanding and wonderful to hear that your aunt acknowledges them as her friends.
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Review from Jane D (Daughter of Resident) published on 22 November 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Jubilee Court
Thank you for these lovely words of praise for our wonderful staff. We always strive to deliver a first class service to both residents and their families and it makes our job that much more rewarding when we hear how happy people are with our services. We hope your father will continue to enjoy living at Jubilee Court for many years to come.
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Review from L P (Daughter of Resident) published on 1 November 2018
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4.0 out of 5
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Review from Melanie A (Daughter of Resident) published on 17 September 2018
Submitted via Postal Card •
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4.0 out of 5
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Review from Susan S (Daughter of Resident) published on 29 August 2018
Submitted via Postal Card •
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5.0 out of 5
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Review from L J C (Son of Resident) published on 21 August 2018
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4.0 out of 5
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Review from Sheila R (Daughter of Resident) published on 17 July 2018
Submitted via Website •
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5.0 out of 5
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Review from James S (Resident) assisted by family/friend published on 9 March 2017
Submitted via Postal Card •
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5.0 out of 5
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Review from Winifred T (Resident) published on 11 January 2017
Submitted via Postal Card •
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5.0 out of 5
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The Review Score of 9.5 (9.478) out of 10 for Jubilee Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 31 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.478 for Jubilee Court is calculated as follows: ( (261 Excellents x 5) + (66 Goods x 4) + (17 Satisfactorys x 3) + (4 Poors x 2) + (20 Very Poors x 1) ) ÷ 368 Ratings = 4.478
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Jubilee Court is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Dec 2022
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Quantum Care Ltd
Date: Friday 28 Feb 2020 More details
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Job Title: Home Manager
The Home Manager runs all aspects of the home, taking care of the business side of things and ensuring the home provides a high standard of care. While each Manager brings their own flair to the role, they do all have some qualities in common, especially their leadership and organisational skills. The role is very varied, involving plenty of resident interaction alongside more administrative work to keep the home running smoothly. Our Managers typically hold, or are working towards, a relevant qualification and have proven experience in caring for older people.
Job Title: Deputy Home Manager
The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy managers will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to provide the best of everything for their residents.
Job Title: Housekeeping Manager
Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where residents’ dignity is never compromised and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well maintained and presented in a way to create a warm and homely environment. They have an important role in maintaining our infection, prevention and control standards to make sure our residents stay well.
Job Title: Administrator
I enjoy the variety that comes with my role as Administrator at Jubilee Court. It’s a very busy home and no two days are the same.
Job Title: Receptionist
The Receptionist plays a key part in keeping the home operating as it should. Organisational and communication skills are a must for a Receptionist as it’s these qualities that allow them to make life in the home easier for their colleagues and residents. Often the first person you’ll speak to when you come to the home, the Receptionist represents the company with a professional manner, friendly approach, and commitment to high-quality care.
Job Title: Receptionist
The Receptionist plays a key part in keeping the home operating as it should. Organisational and communication skills are a must for a Receptionist as it’s these qualities that allow them to make life in the home easier for their colleagues and residents. Often the first person you’ll speak to when you come to the home, the Receptionist represents the company with a professional manner, friendly approach, and commitment to high-quality care.
