Coppice Lodge

117 Coppice Road, Arnold, Nottingham NG5 7GS
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9.5 161 Reviews
  • Coppice Lodge, Nottingham
Coppice Lodge in Nottingham offers high-quality residential care, dementia care and respite care.

The bedrooms are spacious and ensuite. There is a flat screen TV, mini fridge, WiFi access and a telephone point. Residents can enjoy the fresh air in landscaped gardens.

Staff are compassionate and committed to ensuring residents stay as independent as possible. Respect and dignity are at the heart of their care.

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Care Provided by Coppice Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Kenneth Buxton (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Funding & Fees Guide for Coppice Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,390

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
  • (these prices are only a guideline, please contact Coppice Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Coppice Lodge are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Coppice Lodge has plenty of onsite parking for visitors.


Coppice Lodge Reviews (161)

Total of 161, showing 121-140
9.5

Coppice Lodge has a Review Score of 9.5 (9.505) out of 10, based on 33 reviews in the last 2 years. Over all time Coppice Lodge has 161 reviews.

Overall Experience

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  • 33
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Date Published

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Review from Patricia B (Daughter-in-law of Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum in law was so happy here. She was safe and loved by everyone. We live a long way away but were secure in the knowledge that she was well cared for.


Whenever we visited at any time, we were welcomed and mum was well looked after. Her time here was one of her happiest times. She enjoyed the

entertainment to the end. Thank you, everyone, for making her smile every day.

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Review from Peter B (Son of Resident) published on 14 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Coppice Lodge two and a half years ago. My mother was loved and cared for all the time. The way she was looked after was excellent at all times. I would highly recommend Coppice Lodge and if needed would happily come to Coppice Lodge myself. It is like a 5* hotel.

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Review from Malc J (Son of Resident) published on 23 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last three and a half years of her life in Coppice Lodge. The present manager has turned a poorly run Care Home into one of the best Care Homes you could find. I cannot praise her and her staff highly enough for the way they looked after my mother, particularly in the last few weeks
of her life when she was very poorly. You would not find better carers anywhere. My brother and I cannot thank all the staff enough.

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Review from David T (Son of Resident) published on 25 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with Coppice Lodge. The care is first class. My Mother is treated with care, dignity and respect.

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Review from Teresa T (Daughter-in-law of Resident) published on 24 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel Coppice Lodge and the staff have been so caring to my Mum-in-law as well as to myself. I feel very happy with the care given to my Mum-in0-law. Also, the activities and entertainment are brilliant. What is good about this particular care home is that I can come anytime, just turn up. Which to
me is a really good sign of a good care home.

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Review from Gill M (Daughter-in-law of Resident) published on 9 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law spent her last 7 nights at Coppice Lodge following recovery from a major fall. Coppice Lode is light, bright, friendly and full of smiling loving staff. Everyone was welcoming to her and us. They were very appreciative of any support we gave. Mum's quality opf life as a resident was
far higher than it had been for many years. The activities craft and social are frequent and varied. I expected her to gain from these by observation and hearing but joined in almost everything due to the appeal and friendly encouragement. The information board and FaceBook page gave us clues of conversations when we visited and daily updates when we didn't. I enjoy being involved with the 'Poppy Service' and fundraisers. Their love and care of mum and us at the end was appreciated. You haven't seen the last of me!

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Review from J B (Daughter of Resident) published on 2 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The transition from home to care home is one of the most emotionally demanding situations in life. The professionalism, compassion and understanding of staff eased my mum, family and friends into a new chapter of life. It was a "home" from home experience.
We the family and friends were always welcomed.
The atmosphere was one of genuine care and support. This is a service of the highest quality.
I had told my mum only the best would do and this was delivered. Thank you.

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Review from Linda R (Niece of Resident) published on 21 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our aunt has been at this care home since May 2017. As far as we are concerned she has always been treated with care, love and respect. The manager at the home is very supportive to us and she’s always available for a chat and advice if we need it.
l don’t think we could have found a better care home
for our aunt. She’s settled there and seems happy. We can’t fault it. The staff are always welcoming and we feel content with our choice for her.

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Review from P H (Daughter-in-law of Resident) published on 22 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Coppice Lodge nursing home is a lovely, vibrant, friendly and clean nursing home. The food is clearly made with passion and the staff truly love their job and it shows. There is always a friendly face to greet you at reception and everyone is happy to help you when needed. My father-in-law loved living
there and never complained. The manager is so helpful and supportive and is always a breath of fresh air to deal with. I will miss my trips to see my father-in-law as I was made to feel so welcome. Coppice Lodge deserves recognition for how good this home is.

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Review from Ann M (Sister of Resident) published on 21 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On visiting my brother I was delighted with the care, kindness and dignity he received at the home. Living in Ireland, I hadn't seen him since he went into Coppice. I am going home to Ireland very happy with all the care given to him. Thank you to all the staff for my very warm welcome.

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Review from M D (Wife of Resident) published on 15 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had only had 2 x 1 week stays for respite in 2 other homes which were so unsatisfactory I would not let him return. I wrote full details of failures to management and got no response!
I'm overjoyed (as is my family) to see my husband being so well cared for and content. Nothing is too much
trouble for the staff. He is helped to stay up for as long as he likes to watch TV (one night it was midnight) and had a long lie in the next day, 10.30, and still served his full English breakfast - marvellous home.

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Review from C H (Son of Resident) published on 15 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Coppice Lodge will hold a dear place in my heart. In the 7 months, my Dad was with them he was the happiest I'd seen him in years. The manager was so helpful and respected my Dad's wishes, she went above and beyond her duties in my eyes.


She was always available to talk to us as son and daughter

in law. The staff were all amazing again going above and beyond their duties to keep my dad happy. I will definitely recommend this home (and have) as the elderly deserve dignity, respect and love and clearly get it there.

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Review from P P (Resident) assisted by family/friend published on 13 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff have been lovely, very patient and kind.

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Review from Amanda L (Daughter of Resident) published on 13 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful. Cannot praise highly enough. I feel so reassured my mother is cared for so well. With much previous experience in past year of many care homes, this one stands out with such high standards in all areas of care. Residents are shown such individual respect by all.

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Review from Linda C (Daughter of Resident) published on 26 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were apprehensive about whether or not my mother would settle in a care home.
After moving into Coppice Lodge our fears all diminished. The staff are so caring and attentive, nothing is too much trouble for them.
Her bedroom is very homely, with her own television and fridge included.
There is
an excellent variety of food at meal times. Plenty of activities and entertainment throughout the day and evening.
Coppice Lodge is bright, spacious and most welcoming.

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Review from Jeffrey J (Son of Resident) published on 24 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Home very clean, well looked after. Staff very friendly and approachable. Food looks very good. Nice room. Very good entertainment every week. I feel my mum is safe there, she's happy to be there.

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Review from Karen A (Niece of Resident) published on 4 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When we went looking for a residential home for my auntie to stay in, we were so impressed with everything at Coppice Lodge, we decided there and then that it would be perfect for her. My auntie was a resident for just over a year.
We could not have asked any more of the staff during her stay, they
were superb with her.
Unfortunately, she has passed away, we were there with her and the carers were brilliant and made sure we were ok at every stage.
I would certainly recommend Coppice Lodge to anyone.

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Review from Gaye T (Granddaughter of Resident) published on 30 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Coppice Lodge was a failing home with no real organisation or personal touches. It was very worrying to have Grandma here and caused a great deal of stress to my parents.
We cannot believe the turnaround since the manager joined you, utterly amazing. You can see the countless positive effects of her
management skills, you feel it as a family, you see it in your relative and you see and feel it in the change in staff who are motivated and full of purpose.
The manager has restored faith for us in Ideal Care Homes and created an outstanding care home that we could not recommend enough.

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Review from W F (Brother of Resident) published on 2 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home, close by for us to visit. Staff very good, food very good. All in all excellent.

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Review from L OT (Daughter of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Would just like to say how pleased mum was when we moved her here. I cannot fault the place.

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Current Review Score: 9.5 (9.505)

Overview of Review Score

The Review Score of 9.5 (9.505) out of 10 for Coppice Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.505 for Coppice Lodge is calculated as follows: ( (227 Excellents x 5) + (131 Goods x 4) + (18 Satisfactorys x 3) + (2 Poors x 2) + (4 Very Poors x 1) ) ÷ 382 Ratings = 4.505

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Coppice Lodge is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (4)

Kenneth

Kenneth Buxton

Job Title: Home Manager

Joined: 2024

Kenneth is the Home Manager at Coppice Lodge.


Angela

Angela Allen

Job Title: Front of House Manager

Joined: 2015

“I really enjoy organising the activities and entertainment for the residents and seeing how much they enjoy the experiences.”


Angela has worked with Ideal Carehomes as Front of House Manager since October 2015. She has a wealth of experience in the care sector, starting her journey as Night Care Assistant in 1994 and progressing to a Senior Night Care Assistant for a Lincolnshire-based company, where she gained her NVQ Level 3 in Health & Social Care. In 2004, Angela decided to broaden her skills in the domiciliary care industry and worked as Deputy Care Manager, where she gained her Registered Manager’s Award. She then became an NVQ Assessor and gained her A1 and V1 qualifications.


In her role at Coppice Lodge, Angela is a welcoming and familiar face to family and friends visiting the home. She likes nothing more than liaising with prospective residents and assisting them from initial enquiry to moving into their new home. Angela works closely with the Home Manager and Regional Activities Executive to arrange regular and exciting activities for the residents, including a ‘Social Saturday’ event which takes place each week in the brand new café area at home.


Lorna

Lorna Thornley

Job Title: Lifestyle Manager

Joined: 2019

Lorna is Lifestyle Manager at Coppice Lodge


Natalie

Natalie Lowe

Job Title: Care Manager

Joined: 2019

Natalie is the Care Manager at Coppice Lodge.