Harmony House

661 New South Promenade, Blackpool FY4 1RN
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9.2 56 Reviews
  • Harmony House, Blackpool
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Care Provided by Harmony House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Harmony House Blackpool Ltd
  • Person in charge
  • Luke Evans (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (14)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (14)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 4

Funding & Fees Guide for Harmony House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • RESPITE Self-Funded Residential Care £675 – £725
    • RESPITE Self-Funded Residential Dementia Care £675 – £725

  • We only admit privately funded residents and LCC funded
  • (these prices are only a guideline, please contact Harmony House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting hours between, 8.30am to 8.30pm


  • Parking

  • on Crescent in front of Care Home


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Harmony House Reviews (56)

Total of 56, showing 1-20
9.2

Harmony House has a Review Score of 9.2 (9.219) out of 10, based on 4 reviews in the last 2 years. Over all time Harmony House has 56 reviews.

Overall Experience

  • 49
  • 7
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Date Published

56
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Review from Linda A (Sister of Resident) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has just stayed at Alternative House respite for the first time and has thoroughly enjoyed herself. She is significantly disabled and has needed a lot of attention which she has obviously received. The manager and staff we met are very friendly, very caring and obviously dedicated to providing
an excellent service. My sister can't wait to go again. Thank you very much to the manager and your team.

Reply from Kate Blyth, Owner at Harmony House

Thank you the team appreciate your review, they feel their efforts are appreciated.


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Review from Kerry B (Niece of Resident) published on 28 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was recently placed here after months of struggling at home with no real help. As it was the first time he had been in residential care we were very wary of making sure it was the right place for him. We needn’t have worried, the transition was smooth thanks to the owner and staff there who
really took the time out to get to know him and spent hours with him talking about the army, putting him and the family completely at ease. They very quickly identified that he needed assessments for various things which had totally been overlooked by his GP and were very quick to set these up. We had lots of communication from the home advising us on how he had been during the days and nights and asking us questions so they could make sure they understood his needs fully. Both my family and uncle are thoroughly pleased with the care he has been given.

Reply from Kate Blyth, Proprietor at Harmony House

Thank you, the staff appreciate their efforts being acknowledged.


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Review from M C (Sister of Resident) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my brother has only been in a few weeks, he seems to have settled well. He likes all the staff I have met, and I feel that he is being looked after properly, and with respect. It has put my mind at ease.

Reply from Kate Blyth, Owner at Harmony House

Thank you so much for taking the time to review our facilities and the care team appreciates your comments.


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Review from Anna S (Daughter of Resident) published on 6 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care home. First impressions are very welcoming. All tastefully furnished and no smells. Nothing is too much trouble for the owner. All the staff are so dedicated, kind and patient. The call buzzer is always responded to very quickly. Extremely high standard of care. Everything is run very
professionally. It's amazing that the price is on the lower side of care home fees and the standard is so high. The lounge is sea facing and has French doors and a large balcony. All the rooms have an ensuite. I highly recommend this place to anyone looking for a care home.

Reply from Kate Blyth, Owner at Harmony House

Thank you for your kind words Anna, the team and I really appreciate it.


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Review from M T (Brother of Resident) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been residing here for six years.
The care and compassion that the staff and owner have is amazing.
My brother had been quite ill on two occasions recently and the attention of care given to him was tremendous as a full recovery was made.
I cannot praise this home and the team enough.

Reply from Kate Blyth, Proprietor at Harmony House

Thank you for your support, it’s nothing more than we would do for all our residents.


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Review from P D (Friend of Resident) published on 22 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A friend of mine that lived abroad returned to the UK with health issues and with financial difficulties.
Without the help of the owner of the Feng Shui House Care Home, none of this would have been possible. She went out of her way, providing for my friend train tickets, clothes etc. out of her own
pocket!
All the staff are caring and very professional towards the residents, the care home is very clean as expected and I was kept up to date with any changes that were taking place.
I am very grateful to everyone at the care home for making my friend very welcome and taking care of him.

Reply from Kate Blyth, Owner at Harmony House

This was an usual situation but one we are known for, we have been supporting those without for all the 35 years we've been a Care Provider. We appreciate your comments.


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Review from S D (Next of Kin) published on 29 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Feng Shui House Care Home was the care home we chose but is more than a care home. The owner goes above and beyond and that continues through the staff. Everything from the way they treat the patients to how they support the family has been nothing but fantastic. Our family member didn't really want
to go in a care home and now loves it due to how well he's been treated. Everywhere is clean. Any questions they answer. I would suggest anyone looking at a home for their relative go and take a look at Feng Shui you won't be disappointed. I can't thank them enough for all that they have done. Also, I have to say that through covid they have been outstanding. Plus every resident is not a number but treated as a person with dignity and respect. With their wishes put in place at all times. Again thank you from the whole family.

Reply from Kate Blyth, Owner at Harmony House

The team appreciate you taking time to review us. We are grateful you are happy with the efforts they put in


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Review from Yvonne B (Daughter of Resident) published on 22 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team provide excellent care worked hard with Covid, and deserve a pat on the back for everything they have been through as a care home provider. The home is spotless, can't fault it at all and the staff are well mannered. The manager does have a dedicated team and they shouldn't
have to put up with everything they have for the last 12 months.


Sadly, my mum passed away and it was good to know that someone was with her at that moment. I can't fault this home in any way and would use the home again.


Reply from Kate Blyth, Owner at Harmony House

The team thank you for taking be time to support the work they put into caring for your mum in law. It was our pleasure to care for her. Some people you care for leave a gap when they have left us. This lady was one of those we all sadly miss.


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Review from Barry M (Relative of Resident) published on 14 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An elderly relative I was looking after went into respite care to give me a break for a couple of weeks, having done overnight respites there previously. I am really glad I found Feng Shui House, the standard of care and attention she got was second to none, and always seemed happy when I arrived to
pick her up.

Reply from Kate Blyth, Owner at Harmony House

Thank you for taking the time to review us, it’s much appreciated.


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Review from Susanne A (Niece of Resident) published on 7 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been cared for by Feng Shui House for many years now and has spent time in both the Blackburn and Blackpool homes. The provision of care from both management and staff is excellent and demonstrates the whole ethos of Feng Shui perfectly. Although we have not been able to visit regularly
during the pandemic, we have received constant communication with regard to my aunt's wellbeing and care provision/planning. The standard of cleanliness within the home is evident upon entering and shows as a testament to how hard the staff and management work to create this safe, caring and effectively run care home.


Both my family and I firmly believe that my aunt would not be with us today had it not been for the manager and Feng Shui and we are very happy with the whole provision and the individual care given to her. We could not imagine her being cared for by anyone else and I wouldn't hesitate to recommend Feng Shui to anyone looking for care for their loved ones.


Reply from Kate Blyth, Proprietor at Harmony House

We appreciate you taking the time to review us, and the staff thank you for your kind words.


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Review from Nick B (Son of Resident) published on 17 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad settled instantly in this quality care home. The level of care cannot be faulted, provided by well-trained staff who are a pleasure to deal with. The home is very well maintained, is beautifully appointed and is spotlessly clean. Facilities include a resident bar/dining area, communal lounges and
en-suite bedrooms. I would not hesitate in recommending the home to anyone who is looking for quality, dedicated care in a lovely warm environment.
Well done to the manager and your team.

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Review from Maureen W (Resident) published on 23 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in both Feng Shui House Care Homes to stay and cannot fault any aspect of the care they provide. Even more so now we are being victimised, they have given us full support. We as a couple had both vaccines and were violently ill. We chose not to have the Booster, countless safeguarding's
were put in on my husband yet I am his POA for both Health and Finances, he is in the early stages of Dementia. He can still speak for himself and has declined this offer. The food is excellent the Care is second to none, I am so grateful for the support shown to me and my husband by the owner and the team, thank you from the bottom of my heart. I cannot praise their support enough, I don't know what I would have done without this support.

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Review from Marjorie W (Sister-in-law of Resident) published on 11 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Brother-in-Law has settled into the home after going there from a home that closed down. The Manager and staff have always been courteous and helpful when I have got in touch. They have also kept me informed about things appertaining to him. He seems very happy there although with the pandemic I
have not been able to see him, however, I have had a report from a social worker who says he seems well and happy and loves the food.

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Review from C P (Resident) published on 11 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, happy to be here.
Lovely staff and lovely food.

Reply from Kate Blyth, Proprietor at Harmony House

Thank you for taking the time to post a review and for your comments.


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Review from Jack G (Nephew of Resident) published on 28 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt has settled in well, very happy on our visits. The Home has always kept us informed at all times, also due to the Covid we can only phone and are always treated well and let us when possible talk to her. Content they are looking after her.

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Review from Lynne A (Daughter of Resident) published on 8 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care providers for Mum. She is well cared for and more importantly safe.
During Covid, regular updates are given and I am kept up to date with changes to visiting arrangements.
The home itself is clean and well presented, all staff are caring and attentive. Activities have been suspended
due to Covid.

Reply from Kate Blyth, Proprietor at Harmony House

Thank you for taking time to review our care, we will update on visiting. We hope we can organise something for the Christmas period


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Review from F F (Friend of Resident) published on 5 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were impressed by the feelgood atmosphere when we arrived. The general standard of cleanliness was immediately apparent. There was a feeling of a lot of great care in the interactions with the staff.

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Review from P S (Resident) published on 5 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given is excellent, all the care staff are polite and caring. The management are very good at organizing the running of the home.

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Review from V W (Resident) published on 31 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management very efficient, staff very pleasant and helpful. Food good. Home is clean and warm. Visitors always welcome. Fees reasonable.

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Review from John S (Friend of Resident) published on 31 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic home with incredible assistance from the owner to get my friend from Thailand accommodated and comfortable.

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Current Review Score: 9.2 (9.219)

Overview of Review Score

The Review Score of 9.2 (9.219) out of 10 for Harmony House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.844 for Harmony House is calculated as follows: ( (40 Excellents x 5) + (3 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 45 Ratings = 4.844

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.375 Points relating to the number of positive Reviews for Harmony House is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 4 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

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Frequently Asked Questions about Harmony House

What types of Care is Harmony House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Harmony House provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Harmony House have?

There are 14 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Harmony House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Harmony House to the centre of Blackpool?

2.4 mile(s) as the crow flies, distance by road may be significantly further.