Harmony House

661 New South Promenade, Blackpool FY4 1RN
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9.2 56 Reviews
  • Harmony House, Blackpool
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Care Provided by Harmony House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Harmony House Blackpool Ltd
  • Person in charge
  • Luke Evans (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (14)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (14)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 4

Funding & Fees Guide for Harmony House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • RESPITE Self-Funded Residential Care £675 – £725
    • RESPITE Self-Funded Residential Dementia Care £675 – £725

  • We only admit privately funded residents and LCC funded
  • (these prices are only a guideline, please contact Harmony House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting hours between, 8.30am to 8.30pm


  • Parking

  • on Crescent in front of Care Home


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Harmony House Reviews (56)

Total of 56, showing 21-40
9.2

Harmony House has a Review Score of 9.2 (9.219) out of 10, based on 4 reviews in the last 2 years. Over all time Harmony House has 56 reviews.

Overall Experience

  • 49
  • 7
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56
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4
52

Review from H A (Niece of Resident) published on 10 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Continuity of regular staff. Excellent care home manager. Always seen on duty around residents. I have never seen residents in a room on their own (in the main lounge). Residents always look well presented. A serene environment. Staff have a courteous manner. Twenty years ago I was a care home manager.
It took me a while to find a care home for my aunt. I certainly found it here!

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Review from Linda P (Daughter-in-law of Resident) published on 15 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father in law moved to this care home in March from another excellent care home for his needs and cannot fault the placement. They are very welcoming with a nice cup of coffee and keep you updated with your relative's needs, they cannot honestly do any more than they are doing already and I thank
them all for the dignity respect and compassion they show.

Reply from Kate Blyth, Proprietor at Harmony House

The team thank you for your kind words, much appreciated.


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Review from Janie B (Niece of Resident) published on 8 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was worried about my uncle having to go into a home, but I honestly can't describe the happiness I feel at him staying at the Feng Shui. My uncle seems a different person, he is happy and smiling again and if he's happy then I'm happy. I looked around a few homes and found that the cost of this home
is much less than others around, yet the care and service provided is amazing. The staff go above and beyond and nothing is too much hassle. I decided to choose this home as I liked the fact that they don't have a strict routine and they like to keep the individuals daily routine as natural as possible. It's a 'home from home'.

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Review from Gail E (Daughter of Resident) published on 29 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Feng Shui House Care Home is a friendly place with lovely staff and a clean and caring environment.

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Review from J T (Resident) published on 15 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I keep myself to myself but I am included if I want to be.
The food is whatever we want to eat and plenty of it.
My room is decorated yearly.
The manager is there if I need anything.

Reply from Kate Blyth, Proprietor at Harmony House

Thank you for taking the time to review us, it means a lot to the team that their effort is appreciated.


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Review from Dolly H (Resident) published on 16 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise this home enough. The food is excellent the staff are friendly and caring. Nothing is too much trouble. I am now standing on my feet and I haven't been able to do that for a while they encourage me to walk and support my every need. I have new found friends now and I am very happy I found
this home. They have every aid imaginable to get me on my feet. Wet rooms so hoist can assist me.

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Review from John A (Resident) published on 12 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very grateful to the home for the care afforded to me while I have been a resident here. Nothing is too much trouble and they care very much about all of us.

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Review from Brian D (Husband of Resident) published on 28 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been here since November 2017 after being taken to hospital with high blood pressure in October and discharged with confirmation that she had vascular dementia.

I never know what she will be like when I go to see her as her mood can go from being bad-tempered, not talking to being funny talking about things that are new to me.
All the staff do a wonderful job with her as she can be really nasty at times when I have been to see her as I know this is not the person I have lived with for the past 51 years.

Reply from Kate Blyth, Proprietor at Harmony House

The team take countless exams to keep abreast of the times and policies as they change. We appreciate your comments.


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Review from Paul D (Friend of Resident) published on 28 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been visiting my friends at the Feng Shui for over 3 years. Whenever I have visited the home I've felt welcomed, the staff have always been pleasant and informative, if I myself ever need the care of a home, I would wish to be in a place like the Feng Shui, its the place to be and my friend is
very happy here, her husband also enjoyed living at the Feng Shui.

Reply from Kate Blyth, Proprietor at Harmony House

We appreciate the time you afford us to comment thank you so much. The team feel appreciated.


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Review from Paul T (Relative of Resident) published on 28 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with care afforded to Nanna whilst she was on respite care, staff very attentive to her needs and helped to accommodate diet needs given her age, very patient, can't thank them enough.

Reply from Kate Blyth, Proprietor at Harmony House

Thank you so much for taking the time to respond, the team appreciate the support.


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Review from Susan T (Daughter of Resident) published on 7 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed in your home while I was helping to organise the purchase of a bungalow for her as I live in Australia. Whilst she was there, I could not fault the service, overall cleanliness of the home and the compassionate and friendly staff.

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Review from Brian T (Son of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father's condition has deteriorated over the past 4 years. The extra he and all residents get a big thumbs up for the management and staff concerned, I always say that caring is a very special job. We are lucky at Feng Shui House, we have very caring carers. These sort of people are using heroes
of old age and dementia. We were very lucky, but after seeing the rest we eventually picked the best. In our opinion, the best of the best.

Reply from Kate Blyth, Manager at Harmony House

Hello Brian and family, it has been an absolute pleasure caring for your father, all the team thank you for taking time to review us as not many do. We appreciate your contribution and thank you once again.


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Review from John D (Respite Resident) published on 31 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle stayed here for a four week respite period whilst I tended to affairs that had to be done for him. The staff and management team were extremely good to both me and my uncle, fabulous care provided, thanks to all here.

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Review from Teresa G (Daughter of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has improved immensely since moving into the care home. She has put on weight and is eating regular meals now she always looks clean and tidy. The staff have got to know her and look after her very well.

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Review from Stephen H (Son of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Following a fall by my mother (89) which resulted in a hip replacement she and my father (96) spent five weeks of respite care at Feng Shui House Care Home. The level of kindness and care they received has been first rate. They have been happy and for my wife and I, it has been a great weight off our
minds to have a home and team we can trust.

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Review from Katrina H (Daughter of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident for a number of years until he passed away in February 2017. The care home were very supportive in the last few weeks. Over Christmas 2017, my parents in law needed immediate additional support. Feng Shui House organised a twin room within 24 hours. They have helped my parents
in law to get settled. The carers have been very helpful and although this is the first time they have lived away from home, they have been made very welcome.

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Review from Tracy T (Daughter of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother became a resident at Feng Shui House in November 2017 and the staff have helped her settle in very quickly. All the staff know mum and every time we visit they know where she is and what she's been doing. The atmosphere is always friendly and visiting is a good experience. They have entertainment,
nails and hair done and a visiting chiropodist and I believe all mums needs are met. Some of the rooms could be smartened up/decorated but on the whole, we would prefer the intimate friendly vibe that's on offer to a pristine accommodation.

Reply from Kate Blyth, Manager at Harmony House

Thank you for taking the time to review us, it's a pleasure to care for your mother. The team thank you very much for your input.


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Review from Jeanette E (Sister of Resident) published on 30 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister stayed here for a two week period for respite and the service was fantastic. Couldn't ask for better. Thank You.

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Review from Jean H (Resident) published on 2 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

More than happy to have been given the name of this home. The have really looked after me. I doubt I can go home as I cannot look after myself anymore. They are good carers.

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Review from June C (Niece of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been a resident of Feng Shui Care Home for over 12months, and I only wish we could have got him in earlier.
The previous care home was dreadful and Feng Shui shows how a care home should be managed.
The staff are very friendly and caring, the home is clean and comfortable.
My uncle
was admitted to hospital with pneumonia and thankfully after nearly 2 weeks, he was allowed home to Feng Shui, where the staff are doing everything to make him more comfortable.
A lovely atmosphere when we come to visit him and nothing is too much trouble.
First class.

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Current Review Score: 9.2 (9.219)

Overview of Review Score

The Review Score of 9.2 (9.219) out of 10 for Harmony House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.844 for Harmony House is calculated as follows: ( (40 Excellents x 5) + (3 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 45 Ratings = 4.844

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.375 Points relating to the number of positive Reviews for Harmony House is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 4 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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