Barchester Worplesdon View

Worplesdon Road, Guildford GU3 3LQ
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9.9 110 Reviews
  • Barchester Worplesdon View, Guildford
Welcome to Worplesdon View Care Home, my name is Graham Allen I am the Senior General Manager here.

Worplesdon View is a purpose-built 78 beds care home and delivers nursing and residential care services, as well as personalised dementia care. The home has been designed with older people in mind, from furniture through the spacious, en-suite bedrooms, to the well-tended and secure gardens.

Throughout the home, there is a range of communal and dining facilities to suit people who enjoy socialising as well as those who prefer quieter activities.

The home's Memory Lane community has been specially designed for those living with dementia using colour schemes that easily enable residents to identify areas within the home. It also features life skills kitchen where residents can be involved in everyday kitchen activities, such as baking and setting the table under supervision and guidance.

Within their Memory Lane community they also have outlined a sensory room, with a therapeutic environment created for the express purpose of delivering high levels of stimulation to those living with dementia.

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Care Provided by Barchester Worplesdon View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 78 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Graham Allen (General Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (78)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (78)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020

Funding & Fees Guide for Barchester Worplesdon View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,900

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Worplesdon View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Large private parking space within the home.


Barchester Worplesdon View Reviews (110)

Total of 110, showing 1-20
9.9

Barchester Worplesdon View has a Review Score of 9.9 (9.861) out of 10, based on 25 reviews in the last 2 years. Over all time Barchester Worplesdon View has 110 reviews.

Overall Experience

  • 89
  • 17
  • 3
  • 0
  • 1

Date Published

110
8
16
25
85

Review from Rachel W (Daughter of Resident) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father and his twin sister were 92 in January and we had a private lunch for them and our family at Barchester Worplesdon View. The staff were so welcoming to all our family young and old and the food was delicious. The chef had made a wonderful chocolate cake for the twins which was much appreciated.
The room was decorated with balloons and happy birthday banner. It was a very happy occasion with the staff popping in often to ask if we needed anything. The manager came to speak to us all too.
The staff at the home from the reception team to the activities staff, clinical staff, carers, housekeeping and chefs are always so polite and cheery. They are gentle and kind with the residents.
We feel very fortunate to have our father in residence there.

Reply from Marta Pieniazek, Admin Assistant at Barchester Worplesdon View

Thank you very much for selecting our facilities and we appreciate your nice compliments regarding the excellent performance of our outstanding staff at Worplesdon View Care Home.


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Review from A A (Wife of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent range of activities available and my husband actively encouraged and supported to take part. The range of gentle stretching exercises, tai chi and balloon volleyball are all tremendous, keeping muscles active, balance honed and transfers skills, all borne in mind. It's fun too. Please keep
this range of movement activities going.

Reply from Graham Allen, Senior General Manager at Barchester Worplesdon View

Thank you for taking the time to send this review. We at Worplesdon View really appreciate your feedback. Kind regards Graham


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Review from Graham W (Son-in-law of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not have Father-in-law in a better nursing home. The staff are attentive and always helpful. Lots going on with a wide variety of activities in the home for the residents. Pleasant surroundings with a homely feel.
Visitors made to feel part of the family at Worplesdon View.

Reply from Graham Allen, Senior General Manager at Barchester Worplesdon View

Dear Graham. Thank you for taking the time to write this review. Your comments are greatly appreciated. Kind regards, Graham.


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Review from V B (Wife of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been nursed and cared for in Barchester Worplesdon View for many months now to, what I feel, is an exceptional standard. His comfort, well-being, complex medical needs have all been handled by most professional and empathetic staff at all times. There is always a friendly, warm and understanding
attitude to me, as a visiting relative.
I cannot recommend this nursing home more highly.

Reply from Graham Allen, Senior General Manager at Barchester Worplesdon View

Thank you for taking the time write this review. Your comments are greatly appreciated.


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Review from Javed B (Husband of Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife's eighteen-month stay here was very good. She was very happy with the treatment she received and our whole family was happy with her stay and we made life-long friends with her carers, nurses and rest of the staff. The staff treated her just like a family. You can't ask for more. We can never
than them for what they did for her and us, as a family. Thank you to all the staff from my family.

Reply from Graham Allen, SNR General Manager at Barchester Worplesdon View

Thank you so much, Javed, for taking the time to write this review.


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Review from M D (Respite Resident) published on 5 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent two weeks in respite care at the Barchester Worplesdon View. I am a full-time wheelchair user with little that I can do myself. I was impressed during my initial visit by both the accommodation and facilities available and the friendliness. When I went to stay I found that everything I had seen
on my initial visit was correct and was actually surpassed as I found the care, accommodation, food and facilities were all exceptionally good. Nothing I asked for was too much trouble and I thoroughly enjoyed staying there and will certainly return in the future. Thank you to all the staff who made my stay so good.

Reply from Graham Allen, Senior General Manager at Barchester Worplesdon View

Thank you so much for taking the time to write to us regarding your experience at Worplesdon View. Your comments are greatly appreciated and I will let the staff know. Once again, my sincere thanks.


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Review from Andrew V (Son of Resident) published on 4 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Barchester Worplesdon View for seven months in 2024, suffering from Alzheimer's. On first visit, we were impressed by the building and facilities and a warm reception to our visit.
Sadly, my mother passed after seven months but from the first to last day, the entire staff
and their approach to care needs surpassed all expectations of the family.
The level of care, courtesy, respect and retention of personal dignity was always foremost in the staff and the genuine concern and empathy were truly astonishing.
Thank you so much from our family, it will never be forgotten.

Reply from Graham Allen, Snr General Manager at Barchester Worplesdon View

Thank you, Andrew, for taking the time to write this wonderful review. It was an absolute pleasure looking after your mother and our thoughts and prayers are with you all at this very sad time.


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Review from Geoffrey S (Friend of Resident) published on 23 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have visited our elderly friend at Barchester Worplesdon View several times and on each occasion have received a friendly and helpful welcome. The high quality of the building itself, the individual rooms for residents, the style of the decor, the cleanliness and attention to detail is matched by
the warmth and friendliness of all the staff we have met. Our reunion meal for seven was excellent and the service provided was impeccable. We are pleased our friend has such good surroundings in her latter years and thank you for looking after her and us so well.

Reply from Graham Allen, Snr General Manager at Barchester Worplesdon View

Thank you so much for taking the time to write this review. It was an absolute pleasure having you all for your reunion lunch. Our staff is something I am extremely proud of. Thank you.


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Review from Jane R (Daughter-in-law of Resident) published on 30 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident at Barchester Worplesdon View for more than four and a half years and has been cared for superbly. She enjoys the many activities on offer and usually attends two or three each day. She likes being with other people and keeping her body and mind as fit as possible
with yoga, "volleyball", tai chi and other activities, in spite of being wheelchair-bound. Other activities, like word games and puzzles, help to maintain her mental health and keep boredom at bay.
We cannot speak too highly of the activities team who are always cheerful and encouraging. The nursing and care staff have been wonderful - attending to her health needs, ensuring that she eats well and is smartly dressed every day, just as she was in her own home.
Food quality is excellent, the dining rooms are like quality restaurants with tables properly set and an appetising choice of courses at each meal. We are very fortunate to have found Worplesdon View for Mum.

Reply from Graham Allen, Snr General Manager at Barchester Worplesdon View

As always, thank you for taking the time to write this review; it is an absolute pleasure looking after your mother-in-law.


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Review from K M (Daughter of Resident) published on 12 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The professional nursing care, kindness and helpfulness whilst my mother has been in respite care was exceptional. The facilities are also excellent. All visitors were made to feel welcome.
In addition the home facilitated a lovely birthday party for my mother.

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Review from S H (Wife of Resident) published on 24 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Worplesdon View for nearly three years. The fact that he is still here is largely down to the high-quality care and nursing that he receives. Although he is bed-bound, nonverbal and showing little interaction with people, this doesn't stop the staff, including the activities team,
from engaging with him and trying to find ways to stimulate him. The nursing and care team have been consistent during the time that he has been resident here, which has really helped too. I can only say how appreciative I am of all the people in all of the teams, for what they do for my husband and myself. Worplesdon View feels like a second home to me. My husband is on puréed food and I want to say that it always looks appetising and tastes lovely! Thank you.

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Review from Helen L (Daughter of Resident) published on 10 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The activities are very very good. I am always impressed by their politeness and enthusiasm. Everyone is talked to by name and encouraged to join in to the best of their ability. My mother enjoys the physical activities, the stretching sessions and volleyball (so do I) and boggle and the crosswords.

Reply from Graham Allen, Snr General Manager at Barchester Worplesdon View

Thank you for taking the time to review our home and your comments are greatly appreciated.


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Review from Geoffrey P (Husband of Resident) published on 7 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident here for almost a year and is happier and more content than she had been for a long time.
The accommodation is light and spacious and the staff are wonderful, patient, caring and sympathetic. I can wholeheartedly recommend Barchester Worplesdon View.

Reply from Graham Allen, Snr General Manager at Barchester Worplesdon View

Dear Geoffrey, thank you for taking the time to write a review for the home. Your comments are greatly appreciated.


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Review from B M (Resident) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has a very pleasant atmosphere, the staff are always very pleasant and willing. It is a comfortable home, the food is good and I enjoy the daily and variety of activities that happen daily.

Reply from Graham Allen, Snr General Manager at Barchester Worplesdon View

Thank you so much for taking the time to write and review our care home. Your comments are appreciated and once again our sincere thanks.


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Review from Val S (Daughter of Resident) published on 28 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful place for both residents and their families/visitors. Nothing is too much for all the lovely staff. Really can't recommend it enough.

Reply from Graham Allen, Snr General Manager at Barchester Worplesdon View

Thank you for taking the time to express your thoughts about our care home. Your views are treasured by all at the home.


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Review from W C (Daughter of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very kind, treating Mum with patience.

Reply from Graham Allen, Snr General Manager at Barchester Worplesdon View

Thank you for taking the time to review our home, we are so honoured with your comments.


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Review from April G (Daughter of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has lived at Barchester Worplesdon View for five months and from our very first visit, all the staff have been great. From the receptionists and administrators to the carers, nurses, activities team plus behind-the-scenes staff (laundry and maintenance), everyone is so friendly. The nursing team
are absolutely wonderful, giving us confidence that Mum is safe and the carers are just that and helpful to dress her in suitable and coordinated clothes. The activities team are fantastic, organising events every day, their enthusiasm is infectious! In summary, I don't believe we could have chosen a better home for Mum.

Reply from Graham Allen, Snr General Manager at Barchester Worplesdon View

Thank you so much for taking the time to let us know your feelings regarding Worplesdon View. I am so glad your mother is happy with us.
Kind regards,
Graham.


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Review from J W (Daughter of Resident) published on 12 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express how brilliant Worplesdon View have been. They treated Dad as one of their family and have cared for him so well. Standards are very high, and I can't rate them enough.

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Review from J H (Wife of Resident) published on 27 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My husband had a five-month stay at Worplesdon View. The carers on the second floor were exceptionally attentive, kind, patient, and well-trained in reassuring confused residents.
Some residents need twenty-four-hour, one-to-one care, and I feel staffing levels could be higher to deal with those who
need that. If management had agreed to this being in place, it would have increased the opportunity for my husband to stay here longer, which he and the family would have preferred.
I would suggest that if digital reporting was introduced, communication skills between nursing staff to families could be improved. This would also save carers’ recording time, in order to spend additional quality time with their residents.
The activity staff diligently organise various events and are pleasant, cheerful, and fun-loving. They enthusiastically encourage all individuals to be involved.
Catering is satisfactory and guests are always offered refreshments. Receptionists are always welcoming.

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Review from Jonathan C (Nephew of Resident) published on 27 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt has been a resident for some time now after being alone at home for many years. The staff were excellent and made her feel welcome when she arrived and she has flourished with the social interaction that the home offers. The whole family enjoys visits to see my aunt, walk around the lovely gardens
or enjoy a cup of tea and a chat. Hats off to the staff for creating such a warm and friendly environment.

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Current Review Score: 9.9 (9.861)

Overview of Review Score

The Review Score of 9.9 (9.861) out of 10 for Barchester Worplesdon View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.861 for Barchester Worplesdon View is calculated as follows: ( (261 Excellents x 5) + (27 Goods x 4) + (5 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 294 Ratings = 4.861

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Worplesdon View is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Apr 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (61)

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Meet the Team (10)

Graham

Graham Allen

Job Title: Senior General Manager

Joined: 2017

Hi, my name is Graham Allen, and I have the pleasure of serving as the Senior General Manager here at Worplesdon View.


I bring a wealth of experience in both commercial and operational aspects of healthcare facilities, gained across diverse healthcare settings in the UK and my native South Africa. My career has predominantly focused on operational and strategic roles, particularly within the private healthcare sector, where Barchester is a leading provider.


As an experienced General Manager, my foremost passion lies in delivering exceptional, personalised care to our residents. I strive to ensure the highest standards of support from every member of the Worplesdon View team, empowering residents to live fulfilling lives. I take great pleasure in working alongside our residents, their loved ones, and our dedicated staff.


Our commitment to excellence is reflected in the consistently positive feedback we receive. Worplesdon View fosters a truly positive environment, and you are warmly invited to visit us and experience our community first-hand.


Tanya

Tanya Hristova

Job Title: Deputy Manager

Joined: 2017

My name is Tanya. I have been at Barchester roughly 5 years now. I have worked at Worplesdon View Care Home since 2017 as a Deputy Manager.
My job is to ensure that every resident is safe, that they have been treated with respect and kindness.


Mark

Mark Silcock

Job Title: Head of Maintance

Joined: 2017

My name is Mark and I bring my skills as a school caretaker to Worplesdon View with me. I am the Maintenance Manager and I am responsible for the upkeep and safety of the building.


What I enjoy most about this role is helping residents settle into their rooms and personalising them. When possible, I like to help out the activities team and join in with the residents.


Raju

Raju Ahmed

Job Title: Activities Coordinator

Joined: 2022

Raz is a passionate and dynamic Activities Coordinator. With his background in persona training and customer service he brings the energy and motivation to our home as well as creating and managing engaging programs for diverse residents with innovative activities that promote physical, emotional and social well being.


Stephen

Stephen Oakley

Job Title: Head Chef

Joined: 2021

With 20 years’ experience as Head Chef and 31 years in the catering industry, Steve brings quality and consistency to Worplesdon View. Having always been passionate about food since he was a boy, working in his local chip shop and cooking at home, Steve decided to become a professional chef. He completed his City & Guild’s qualifications at the same time as working for Forte Crest Hotels picking up some amazing skills along the way. Steve proceeded to work at a number of restaurants, golf clubs, private schools, wedding venues, conference and training venues to gain experience in every area of the catering profession. After several years, he decided to set himself a new challenge to hone his pastry skills with an NVQ Level 3 Professional Cookery - Patisserie. After being made redundant Steve wanted to give something back to the elderly so he decided to look at Barchester Care Homes, specifically Worplesdon View, by using his skills, knowledge and talent to help give the residents something to look forward to each and every day. Steve wants to make sure the residents are supported through a healthy range of options, while taking their preferences and opinions into account so they can enjoy their food experience during this latter part of their life.


Catalin

Catalin Gherghel

Job Title: Second Chef

Catalin is an indispensable member of our team, his creativity in the kitchen means our residents can always be sure of a tasty and nutritious meal, and his birthday cakes are very popular too!


Rajesh

Rajesh Gurung

Job Title: Second Chef

Rajesh is an accomplished chef, who runs the kitchen with precision and pride. His close attention to detail means no resident is ever overlooked. It's people like Rajesh that give Worplesdon View its strong foundation, allowing us to flourish in the care we give.


Tjotjo (Paul)

Tjotjo (Paul) Pheleu

Job Title: Unit Manager

Paul is part of the glue that keeps Worplesdon View together, his wealth of knowledge astounds us every day and his dedicated care to his residents is to be admired.


Paul's calm and competent demeanour makes him a perfect Unit Manager, we know we can always rely on him.


Zlatka

Zlatka Zaprynova

Job Title: Unit Manager

Zlatka or Zee, has recently moved from our Night Shift Team to our Day Team. She is professional and dedicated and we are proud to have her overseeing our Ground Floor.


Donna

Donna Graves

Job Title: Head Housekeeper

Joined: 2021

I joined last year and have just been promoted. My main priority is to make sure all residents are living in a clean, tidy and safe environment. I enjoy getting to know the residents and always spend time chatting where possible while completing my daily tasks.


Frequently Asked Questions about Barchester Worplesdon View

What types of Care is Barchester Worplesdon View registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Worplesdon View provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Barchester Worplesdon View have?

There are 78 Single Rooms.

What are the Facilities & Services at Barchester Worplesdon View?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Worplesdon View to the centre of Guildford?

2.1 mile(s) as the crow flies, distance by road may be significantly further.