This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Large private parking space within the home.
Barchester Worplesdon View has a Review Score of 9.9 (9.861) out of 10, based on 25 reviews in the last 2 years. Over all time Barchester Worplesdon View has 110 reviews.
Review from W H (Relative of Resident) published on 19 July 2017
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Mary Maughan-Otten, Operations Manager at Barchester Worplesdon View
Many thanks for your lovely review. Please keep in touch.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M S (Son of Resident) published on 14 July 2017
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Plans for a much-needed community space have been on the agenda for the last 3 years but have never come to fruition. Although residents' families have asked at numerous meetings, the proposed plans have never been disclosed and no information given as to an outcome. As a new build home, there has never been a proper garden, just a few shrub beds. Even though the area has been surveyed and plans drawn up for free by horticultural students, nothing has ever come of this. At numerous residents' families meetings over the last 4 years, the garden has been discussed and promises have been made but nothing happens. There is very little of interest for the residents outside.
Reply from Mary Maughan-Otten, Operations Manager at Barchester Worplesdon View
Thank you for that review. A little confused however as the gardens are beautiful having been done only a few months ago. The original plans although lovely were far too elaborate for a care home. The general manager has been responsible for the updates and feedback is very positive. The original plans for extending were indeed discussed recently and the Spring Newsletter informed residents/relatives that this would not be feasible or necessary.
The General Manager see relatives on a one to one basis at the home every week so that any concerns can be discussed? But this has not come to the General Manager. Residents have fed back that they love the garden. The General Manager invited you to join a working group to discuss the garden plans in December 2016 at the Boxing Day event but did not have any uptake on this not did you come back with a response? Therefore there is ample opportunity to communicate. You have not come to see the manager prior to your review But many thanks for your review. Why not come and see the General manager who will be more than delighted to see you sometime.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K J (Respite Resident) published on 13 July 2017
Submitted via Postal Card •
Report
Overall Experience
3.0 out of 5
Reply from Mary Maughan-Otten, Operations Manager at Barchester Worplesdon View
Only too happy to support. It was a joy having your loved one with us. Hope all goes well for your future.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lucy C (Daughter of Resident) published on 13 July 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Mary Maughan-Otten, Operations Manager at Barchester Worplesdon View
Many thanks for your lovely review. Hope to see you again soon at one of our events.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Debra B (Daughter of Resident) published on 30 June 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Mary Maughan-Otten, Operations Manager at Barchester Worplesdon View
Thank you for that lovely review, The team will be delighted with this feedback. We aim to provide excellence.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from W B (Friend of Resident) published on 30 June 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Mary Maughan-Otten, Operations Manager at Barchester Worplesdon View
Many thanks for your lovely review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maria H (Regular Volunteer) published on 8 June 2017
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Mary Maughan-Otten, Operations Manager at Barchester Worplesdon View
Many thanks for that lovely review. We aim for excellence and we are very pleased you gave such positive feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Liz K (Daughter of Resident) published on 26 May 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Mary Maughan-Otten, Operations Manager at Barchester Worplesdon View
Many thanks for such a lovely review. We are delighted mum is so settled and enjoying her life here at Worplesdon.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Amanda R (Daughter of Resident) published on 19 May 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Mary Maughan-Otten, Operations Manager at Barchester Worplesdon View
Such kind words, so pleased your loved one is now doing so well.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stefanie H (Regular Volunteer) published on 9 May 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Mary Maughan-Otten, Operations Manager at Barchester Worplesdon View
Many thanks for your kind comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maria M (Friend of Resident) published on 9 May 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Mary Maughan-Otten, Operations Manager at Barchester Worplesdon View
Many thanks for your kind comment.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Irene H (Daughter of Resident) published on 3 May 2017
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from mary maughan-otten, Operations Manager at Barchester Worplesdon View
Many thanks for your lovely review
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R B (Sister of Resident) published on 25 April 2017
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda S (Niece of Resident) published on 21 April 2017
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Mary Maughan-Otten, Operations Manager at Barchester Worplesdon View
Many thanks for your lovely review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mark A (Daughter of Resident) published on 27 March 2017
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Mary Maughan-Otten, Operations Manager at Barchester Worplesdon View
Many thanks for that very nice review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jim (Son of Resident) published on 20 March 2017
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robin (Son of Resident) published on 16 March 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Mary, Operations manager at Barchester Worplesdon View
Many thanks for your lovely comments. Hope you are keeping well?
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Richard Y (Son of Resident) published on 16 March 2017
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Mary, Operations Manager at Barchester Worplesdon View
Thank you for your lovely feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steve L (Son of Resident) published on 2 March 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Mary Maughan-Otten, Operations Manager at Barchester Worplesdon View
Dear Steve, Many thanks for your review. I will pass on your comments to the team. Hope you and the family are keeping well.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mike W (Son-in-law of Resident) published on 2 March 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Mary Maughan-Otten, Operations Manager at Barchester Worplesdon View
Many thanks for this lovely feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.861) out of 10 for Barchester Worplesdon View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.861 for Barchester Worplesdon View is calculated as follows: ( (261 Excellents x 5) + (27 Goods x 4) + (5 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 294 Ratings = 4.861
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Worplesdon View is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Apr 2018
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Recipient:
Barchester Worplesdon View
Date: Saturday 01 Mar 2025 More details
Recipient:
Barchester Worplesdon View
Date: Thursday 06 Feb 2025 More details
Recipient:
Barchester Healthcare Ltd
Date: Friday 31 Jan 2025 More details
Loading
Loading events
Job Title: Senior General Manager
Joined: 2017
Hi, my name is Graham Allen, and I have the pleasure of serving as the Senior General Manager here at Worplesdon View.
I bring a wealth of experience in both commercial and operational aspects of healthcare facilities, gained across diverse healthcare settings in the UK and my native South Africa. My career has predominantly focused on operational and strategic roles, particularly within the private healthcare sector, where Barchester is a leading provider.
As an experienced General Manager, my foremost passion lies in delivering exceptional, personalised care to our residents. I strive to ensure the highest standards of support from every member of the Worplesdon View team, empowering residents to live fulfilling lives. I take great pleasure in working alongside our residents, their loved ones, and our dedicated staff.
Our commitment to excellence is reflected in the consistently positive feedback we receive. Worplesdon View fosters a truly positive environment, and you are warmly invited to visit us and experience our community first-hand.
Job Title: Deputy Manager
Joined: 2017
My name is Tanya. I have been at Barchester roughly 5 years now. I have worked at Worplesdon View Care Home since 2017 as a Deputy Manager.
My job is to ensure that every resident is safe, that they have been treated with respect and kindness.
Job Title: Head of Maintance
Joined: 2017
My name is Mark and I bring my skills as a school caretaker to Worplesdon View with me. I am the Maintenance Manager and I am responsible for the upkeep and safety of the building.
What I enjoy most about this role is helping residents settle into their rooms and personalising them. When possible, I like to help out the activities team and join in with the residents.
Job Title: Activities Coordinator
Joined: 2022
Raz is a passionate and dynamic Activities Coordinator. With his background in persona training and customer service he brings the energy and motivation to our home as well as creating and managing engaging programs for diverse residents with innovative activities that promote physical, emotional and social well being.
Job Title: Head Chef
Joined: 2021
With 20 years’ experience as Head Chef and 31 years in the catering industry, Steve brings quality and consistency to Worplesdon View. Having always been passionate about food since he was a boy, working in his local chip shop and cooking at home, Steve decided to become a professional chef. He completed his City & Guild’s qualifications at the same time as working for Forte Crest Hotels picking up some amazing skills along the way. Steve proceeded to work at a number of restaurants, golf clubs, private schools, wedding venues, conference and training venues to gain experience in every area of the catering profession. After several years, he decided to set himself a new challenge to hone his pastry skills with an NVQ Level 3 Professional Cookery - Patisserie. After being made redundant Steve wanted to give something back to the elderly so he decided to look at Barchester Care Homes, specifically Worplesdon View, by using his skills, knowledge and talent to help give the residents something to look forward to each and every day. Steve wants to make sure the residents are supported through a healthy range of options, while taking their preferences and opinions into account so they can enjoy their food experience during this latter part of their life.
Job Title: Second Chef
Catalin is an indispensable member of our team, his creativity in the kitchen means our residents can always be sure of a tasty and nutritious meal, and his birthday cakes are very popular too!
Job Title: Second Chef
Rajesh is an accomplished chef, who runs the kitchen with precision and pride. His close attention to detail means no resident is ever overlooked. It's people like Rajesh that give Worplesdon View its strong foundation, allowing us to flourish in the care we give.
Job Title: Unit Manager
Paul is part of the glue that keeps Worplesdon View together, his wealth of knowledge astounds us every day and his dedicated care to his residents is to be admired.
Paul's calm and competent demeanour makes him a perfect Unit Manager, we know we can always rely on him.
Job Title: Unit Manager
Zlatka or Zee, has recently moved from our Night Shift Team to our Day Team. She is professional and dedicated and we are proud to have her overseeing our Ground Floor.
Job Title: Head Housekeeper
Joined: 2021
I joined last year and have just been promoted. My main priority is to make sure all residents are living in a clean, tidy and safe environment. I enjoy getting to know the residents and always spend time chatting where possible while completing my daily tasks.
