Knebworth

59 London Road, Woolmer Green, Knebworth SG3 6JE
Submit a Review
9.7 130 Reviews
  • Knebworth, Knebworth
Knebworth care home offers permanent and short-term nursing and residential care, including for people who are living with Alzheimer's and other forms of dementia.

Inside the Knebworth care home there are stunning, hotel-style facilities including a café and bar, cinema room, comfortable lounges and a hair and beauty salon. Outside there are beautiful landscaped gardens for residents to enjoy.

The team is dedicated to enabling residents to get the most out of each day. The lifestyle team plans fun group and one-to-one activities tailored to residents' hobbies and interests, as well as trips out to the shops or the local pub for lunch.

Show Knebworth on the Map

Care Provided by Knebworth

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 71 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Daniel Grab (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (67)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (67)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Knebworth

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,845
    • Self-Funded Residential Dementia Care from £1,930
    • Self-Funded Nursing Care from £2,125
    • Self-Funded Nursing Dementia Care from £2,210
    • RESPITE Self-Funded Residential Care from £2,055
    • RESPITE Self-Funded Residential Dementia Care from £2,140
    • RESPITE Self-Funded Nursing Care from £2,335
    • RESPITE Self-Funded Nursing Dementia Care from £2,420

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Knebworth to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on-site


Knebworth Reviews (130)

Total of 130, showing 1-20
9.7

Knebworth has a Review Score of 9.7 (9.713) out of 10, based on 30 reviews in the last 2 years. Over all time Knebworth has 130 reviews.

Overall Experience

  • 106
  • 24
  • 0
  • 0
  • 0

Date Published

130
6
12
30
100

Review from Jolene P (Resident) assisted by family/friend published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care ome - staff are amazing - have been made to feel welcome by other residents - all my care needs are met as and when required - nice to have nurses on site.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J H (Daughter of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I have left Knebworth Care Home after visiting my mother I have always been impressed. My mother is treated like family - with kindness, respect and love. I am constantly touched by the efforts of all the staff to created a wonderful atmosphere for all residents. To be able to trust all the
staff to provide wonderful care is truly admirable.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M C (Sister-in-law of Resident) published on 19 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Have found the staff very helpful, they are very kind and caring.
The home is very clean and a nice place to be.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M B (Grandson of Resident) published on 18 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience so far has been excellent. My Nan is clearly being looked after very well with nothing being too much trouble for the excellent staff. In the space of one week, we have seen my Nan grow in confidence and steadily recover from some injuries sustained prior to her time at Knebworth Care
Hone.
The care staff have taken the time to get to know my Nan and understand her needs.
The staff are brilliant and we can have confidence in knowing that my Nan is truly being cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L G (Friend of Resident) published on 13 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came to visit my friend who is 104 years old and lived here for 5 1/2 years. I had lunch with her and everyone was extremely kind and helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N G (Wife of Resident) published on 22 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is a full-time resident with dementia. I have been pleased that there are many activities. He is cared for with kindness. Always looking smart plus he enjoys his meals.

Reply from Paula Brown, Reviews Team at Knebworth

Thank you for your review, we are most pleased that you have been satisfied with the care and facilities available at the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alan J (Nephew of Resident) published on 21 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt came as a respite user and we have been have been very pleased with everything at Knebworth from the time she initially joined, to her movement to become a permanent resident. The care and support offered by the staff has been tremendous, particularly as she has had to attend a number of external
medical appointments. I cannot thank the staff enough for the easy transition and the support we have been given.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Emma K (Friend of Resident) published on 15 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend has been a resident for a few months now, staff are very helpful and kind, they helped with birthday party and made a great fuss.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E P (Daughter of Resident) published on 13 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Knebworth Care Home for 6 months and it has been such an amazing experience. Such a happy, friendly atmosphere - visiting is a pleasure and the staff always make time to talk to the families. Such a comfort to know Mum is in such caring hands.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G B (Daughter-in-law of Resident) published on 28 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a gem! A care home that actually cares. My father-in-law has been in Knebworth Care Home for six weeks and we are so pleased with the care he has received. Management and staff are helpful and deal with any queries immediately.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter F (Husband of Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a happy, friendly environment. Staff fantastic, helpful and supportive. We would like to thank the lifestyle coordinator and two other staff members in particular for their kindness and support during my wife's stay. One piece of advice that would have been helpful is about medication, it must
be bought in in its prescribed box. Cannot fault people, service, food and environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rita D (Resident) assisted by family/friend published on 28 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have recently moved to Knebworth Care Home from my apartment where I was living alone with support from my family since my husband passed away. All I can say that the whole experience at Knebworth Care Home has been perfect for me. The staff are wonderful, my room is lovely. I feel the care I am getting
is absolutely excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mandy W (Daughter of Resident) published on 19 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved in in September so she has been there for six months. She is very happy, I'm pleased to say. She loves the staff, has made friends with other residents and is joining in some of the activities, especially those that involve going out. Her room is home-from-home, and she was able to surround
herself with her belongings and photos. We are so happy and relieved she is there!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Robert L (Relative of Resident) published on 18 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very supportive and caring staff. High-quality care for end-of-life requirements.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ali B (Daughter of Resident) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was only in Knebworth Care Home for four and a half weeks before she sadly died earlier this week at the age of 90. She arrived directly from hospital and from the moment she arrived we all felt a sense of relief - Mum included I think even though she was disappointed to not be at home. Everyone
was so welcoming and eager to make Mum comfortable. I know it wasn't easy for the staff with Mum's neck injury but they went out of their way to settle her and find comfortable positions. We all felt comfortable leaving her in their care when we left after each visit. I did have to double park a couple of times but the signing-in book with reg number worked and if I did double park I always let the receptionist know it was me so they knew who to go to without wasting time. Mum didn't eat so can't rate. Thank you so much everyone. Your kindness will always be remembered by me, my Dad and the family during this upsetting time. I would highly recommend KCH if you want your loved ones to be cared for in a friendly caring environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chris D (Friend of Resident) published on 16 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A friend of mine has been resident at Knebworth Care Home for a while now. It's not an easy time for my friend but the staff have made the experience second to none. The staff, facilities and food are excellent. The residents are cared for with such empathy that fosters a level of dignity that is insurmountable
in my opinion. I hope if I ever need similar services I'll be provided with those anywhere close to as good as I've observed at Knebworth.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Louise A (Daughter of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad is very well looked after, NHS referrals for an occupational therapist and speech and language - still waiting six weeks after admittance. The staff are chasing this. Kind staff, not good experience at the hospital so a relief - no one shouts and shoves him! Can't really comment on activities as
Dad is currently not allowed out of bed to experience any. The food is currently puree so he isn't keen - having loved food before, again this is down to NHS referral, not the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H K (Daughter of Resident) published on 17 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall really pleased with the support and care Mum gets. She often complains that meals are too spicy, but when we visit she usually manages to eat everything!
The work staff are wonderful and keep informed with any ongoing issues etc. and ask for our input.
Mum is hoisted and spends a lot of time
in bed (her choice). I have to say that she has never had a bedsore and that is a testament to their nursing procedures and skin care regimes. Nothing is too much trouble for the staff, but they need more staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F G (Daughter of Resident) published on 8 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting Knebworth care home is always a pleasant experience. The home is always clean and the staff are welcoming and ready to chat with us. Dad is always clean and his room is tidy and does not have any bad odours. I feel confident that Dad is being well cared for.

Reply from Reviews Team at Knebworth

Hello, thank you for such a positive review, we are delighted to hear how happy you are with the standard of cleanliness and care your dad is receiving at Knebworth.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D H (Son of Resident) published on 4 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall excellent care and support. Our mother is treated well by the staff and interacts with them when she is able. Our only issue would be the ability to find a parking space.

Reply from Hannah Atherley, Reviews Team at Knebworth

Hi, thank you very much for taking the time to leave us feedback about your experience. We are very pleased to hear that your experience with us has been a positive one.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.713)

Overview of Review Score

The Review Score of 9.7 (9.713) out of 10 for Knebworth is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.713 for Knebworth is calculated as follows: ( (269 Excellents x 5) + (72 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 356 Ratings = 4.713

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Knebworth is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (87)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Daniel

Daniel Grab

Job Title: Home Manager

I joined Care UK in 2022 as a Deputy Manager after hearing amazing feedback from the public.


Being promoted to Home Manager in 2023 was a huge moment in my career. I’m a Registered Nurse and have achieved my level 5 in Management in Health and Social Care training.


As a Home Manager, it’s important to be professional, compassionate, hardworking and a team player. I love getting to the end of my shift when I can reflect on the day and all the tasks I accomplished. Working alongside amazing team members who are dedicated to delivering outstanding care to residents every day inspires me.


When I’m not working, I enjoy spending quality time with my family.


Frequently Asked Questions about Knebworth

What types of Care is Knebworth registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Knebworth provide?

Palliative Care, Convalescent Care & Separate Specialist Dementia Care Unit are other types of care provided.

How many Rooms does Knebworth have?

There are 67 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Knebworth?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Knebworth to the centre of Knebworth?

1.0 mile(s) as the crow flies, distance by road may be significantly further.