Knebworth

59 London Road, Woolmer Green, Knebworth SG3 6JE
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9.7 130 Reviews
  • Knebworth, Knebworth
Knebworth care home offers permanent and short-term nursing and residential care, including for people who are living with Alzheimer's and other forms of dementia.

Inside the Knebworth care home there are stunning, hotel-style facilities including a café and bar, cinema room, comfortable lounges and a hair and beauty salon. Outside there are beautiful landscaped gardens for residents to enjoy.

The team is dedicated to enabling residents to get the most out of each day. The lifestyle team plans fun group and one-to-one activities tailored to residents' hobbies and interests, as well as trips out to the shops or the local pub for lunch.

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Care Provided by Knebworth

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 71 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Daniel Grab (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (67)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (67)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Knebworth

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,845
    • Self-Funded Residential Dementia Care from £1,930
    • Self-Funded Nursing Care from £2,125
    • Self-Funded Nursing Dementia Care from £2,210
    • RESPITE Self-Funded Residential Care from £2,055
    • RESPITE Self-Funded Residential Dementia Care from £2,140
    • RESPITE Self-Funded Nursing Care from £2,335
    • RESPITE Self-Funded Nursing Dementia Care from £2,420

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Knebworth to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on-site


Knebworth Reviews (130)

Total of 130, showing 41-60
9.7

Knebworth has a Review Score of 9.7 (9.713) out of 10, based on 30 reviews in the last 2 years. Over all time Knebworth has 130 reviews.

Overall Experience

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Date Published

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Review from Kim C (Daughter of Resident) published on 17 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If you are considering a care home for a loved one, I would not hesitate to recommend Knebworth. What a team! My mother's care is amazing. She is so happy. What a relief that is to the whole family. The GP practice attached to the home is extremely helpful and caring. Well done.

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Review from E B (Brother of Resident) published on 3 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the short time my brother has been a resident here I have seen nothing but friendly, happy and supportive staff. To be honest, I wouldn't mind moving in myself.

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Review from Brenda T (Wife of Resident) published on 1 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband appears to have settled well and is comfortable. The staff are kind and helpful and have been good at phoning me at home if there seems to be any problems.
He always looks clean and well kept. He has become slightly more alert but is still confused at times. It would be nice if he could
sit in the lounge a little more often if at all possible. I am happy with the care he is receiving up until now.

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Review from Derry C (Son of Resident) published on 1 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day of my mother's admission, I have been quite overwhelmed by the level of care provided and the positive and friendly demeanour of the staff across the board. Nothing is too much trouble for these wonderful people. My gratitude to all.

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Review from K S (Resident) assisted by family/friend published on 12 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming - settled in quickly.
Clean and tidy with good views.
Like the cat.
Food is good and tasty.
Physio has been very useful.

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Review from Christine G (Friend of Resident) published on 1 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mainly very good. The staff are generally polite and friendly. She seems to have settled now. Staff have responded quickly to any comments or requests made.

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Review from Adrian H (Husband of Resident) published on 30 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First time at Woolmer Green care home. My wife has special needs and she was looked after very well. I would recommend their services. Excellent!

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Review from Denise M (Daughter of Resident) published on 19 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since our dear dad's admission on to the nursing floor in October, we have found the care by the staff to be second to none.
Dad has been treated with kindness, empathy and compassion. He looks so much better and as a family we are very grateful and relieved. Thank you Knebworth.

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Review from Richard B (Father-in-law of Resident) published on 13 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son-in-law has been in the Home for 5.7 years with a terminal illness. He has been incapacitated from the start, unable to mobilise, feed himself, turn in bed, and has been treated with gentleness, respect, and care by all members of staff. He has not even had a pressure sore. The manager changed
soon after he arrived and has made a tremendous difference to the efficiency and atmosphere of the Home. During the pandemic, the situation was well handled for both residents and families. Before choosing the Home we explored many others in the area and this stood out as exceptional. One test we had was whether a smell was evident on entering and at no time was that the case here. We cannot recommend Knebworth Care Home highly enough. We are thankful we found it and will miss visiting. We were made to feel part of a family. We visited several times a week and were always welcomed.

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Review from D D (Wife of Resident) published on 2 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It has been a very difficult time for residents and relatives. The care home has always tried to keep everyone safe and relatives up to date. No easy task for them. Overall my poor husband could not be in a better place and my heartfelt thanks go to all the staff.

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Review from Jean H (Resident) published on 26 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was treated very well during my stay in Knebworth Care Home. The staff were kind and helpful. The physiotherapy was excellent and I was encouraged all the way. Owing to covid restrictions there were few activities to join in but Wimbledon on TV helped to fill the gap. There was excellent coordination
between the home and my local authority Social Services so that my home was ready for me to return home to and stair rails, bath board were soon delivered and fitted and today grab rails were fitted to outside doors.

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Review from Roslyn C (Daughter of Resident) published on 23 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Knebworth is a very friendly and efficient care home. They have made my mothers recent move both easy and stress-free. Most of all, in the few months of being part of the Knebworth care home, it is evident that they do care!

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Review from Ray T (Son of Resident) published on 16 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was so against going into a care home but the care received from Knebworth care home totally changed her views. She feels safe, well-fed, and cared for. The staff act very professionally and with feeling. She considers herself lucky to have such a nice environment, as do we. Thank you, Knebworth.

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Review from P P (Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My room was spacious and well-lit and furnished; the toilet generous and a view of railway coach roofs, very interesting to me being a railway fan. Due to my hip injury, I never left the room apart from a change on the first day. The corridor was busy outside my room and loud banging related to fire
doors. I heard regular sad sounds of those in serious trouble and gave a thought to those who minister to them. I was surprised and a little disappointed that no one spoke to me of my plight as such, or had any thoughts about future treatment. At least I had a restful time and had the pleasure of meeting many of the staff and not to forget some excellent food.

Reply from Samantha Debenham, Personal Assistant at Knebworth

Thank you very much for your feedback. We’re grateful for your comments and positive scores around the facilities, rooms and food at Knebworth. We will share your feedback with the NHS team who provided your treatment. The team at Knebworth would be very happy to welcome you back should you have a need in the future for care. The Home Manager will be pleased to discuss your requirements, so do get in touch when you wish.


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Review from K S (Husband of Resident) published on 21 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no words to express my gratitude to the team at Knebworth care home. My husband has been in their care for the last three months until his recent passing due to a brain tumour. The care, love and attention he received was incredible and nothing was ever too much. Their approach to all challenges
was driven by humanity, love and support for the patient in their care and their loved ones. I am eternally in the debt of the home manager and her excellent team.

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Review from Jean P (Resident) published on 14 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I experienced kindness from everyone connected with my care and a sincere wish for my comfort and recovery. Most importantly, I was given assistance whenever I became anxious.

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Review from Julie L (Daughter of Resident) published on 22 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Knebworth Care Home originally for respite as I was going away but loved it so much she decided to stay.
She had a lovely room, good food and the staff are fantastic. There is a nice garden, which has French doors open in the summer, and a cafe area where we used to sit and have
a drink and everyone is very friendly. During the lockdown, we had Zoom calls, and although sometimes she was away from her family as we were not allowed to see her due to restrictions, I felt reassured that her Knebworth Care Home family were looking after her.
As her Alzheimer's progressed, Mum received specialist care from knowledgeable and caring staff.
She sadly passed away peacefully in March, but I will not forget the kindness shown both to her and my family.
She really loved living at the home.

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Review from Doris D (Resident) published on 20 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have spent a very happy time here and I was worried about my hearing problem but everyone understood and made sure I heard them for which I am very grateful.

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Review from Charlotte W (Granddaughter of Resident) published on 19 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Knebworth care home has been an amazing help to my family over the last three years. When my grandma and grandad moved on together to live at the care home, the carers and staff did everything they could to make them feel at home, safe and happy. They really did go above and beyond. All the staff are
amazing and made my family feel part of the Knebworth care homes family, thank you.

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Review from Jackie W (Daughter of Resident) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a nursing care resident for over 3 years. My mother was extremely well cared for throughout all that time which was so reassuring with lockdown when visiting was limited. It enabled me to give my family some much-needed attention. She received good nursing care throughout her time there.
Staff were attentive to both of us, well lead by the home manager which is reflected by staff staying in post, not everyone, some leave but return as they realise their preference is for Knebworth. When it was possible their relative meetings and throughout the year various social events. The home was always clean and had a relaxed atmosphere. I feel lucky that I found Knebworth Care Home. Everyone has to make their own decisions and get their own feel for a place, all my boxes were ticked.

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Current Review Score: 9.7 (9.713)

Overview of Review Score

The Review Score of 9.7 (9.713) out of 10 for Knebworth is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.713 for Knebworth is calculated as follows: ( (269 Excellents x 5) + (72 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 356 Ratings = 4.713

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Knebworth is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (87)

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Meet the Team (1)

Daniel

Daniel Grab

Job Title: Home Manager

I joined Care UK in 2022 as a Deputy Manager after hearing amazing feedback from the public.


Being promoted to Home Manager in 2023 was a huge moment in my career. I’m a Registered Nurse and have achieved my level 5 in Management in Health and Social Care training.


As a Home Manager, it’s important to be professional, compassionate, hardworking and a team player. I love getting to the end of my shift when I can reflect on the day and all the tasks I accomplished. Working alongside amazing team members who are dedicated to delivering outstanding care to residents every day inspires me.


When I’m not working, I enjoy spending quality time with my family.