Knebworth

59 London Road, Woolmer Green, Knebworth SG3 6JE
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9.7 130 Reviews
  • Knebworth, Knebworth
Knebworth care home offers permanent and short-term nursing and residential care, including for people who are living with Alzheimer's and other forms of dementia.

Inside the Knebworth care home there are stunning, hotel-style facilities including a café and bar, cinema room, comfortable lounges and a hair and beauty salon. Outside there are beautiful landscaped gardens for residents to enjoy.

The team is dedicated to enabling residents to get the most out of each day. The lifestyle team plans fun group and one-to-one activities tailored to residents' hobbies and interests, as well as trips out to the shops or the local pub for lunch.

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Care Provided by Knebworth

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 71 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Daniel Grab (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (67)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (67)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Knebworth

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,845
    • Self-Funded Residential Dementia Care from £1,930
    • Self-Funded Nursing Care from £2,125
    • Self-Funded Nursing Dementia Care from £2,210
    • RESPITE Self-Funded Residential Care from £2,055
    • RESPITE Self-Funded Residential Dementia Care from £2,140
    • RESPITE Self-Funded Nursing Care from £2,335
    • RESPITE Self-Funded Nursing Dementia Care from £2,420

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Knebworth to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on-site


Knebworth Reviews (130)

Total of 130, showing 81-100
9.7

Knebworth has a Review Score of 9.7 (9.713) out of 10, based on 30 reviews in the last 2 years. Over all time Knebworth has 130 reviews.

Overall Experience

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Date Published

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Review from Jo R (Daughter of Resident) published on 20 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so glad I chose this care home for my parents. As a GP I have been in many care homes and this one definitely is the best one. The staff are approachable and committed to providing the residents with excellent care whilst respecting their dignity and wishes.
When my father became ill, they went
the extra mile to look after him and try to rehabilitate him back to independent living and when he was dying, allowed my brother, mother and I to be with him at the end -just after lockdown in April.
During these tough times the staff have worked hard to keep the residents safe and today was the first time I have seen my mother since that time-socially distanced in the garden - and it was wonderful!
I was worried that she may not recognise me - as she suffers from dementia -and that she would be stressed with having had no familiar family around her for months, but I could see that she had been well looked after and the staff had helped her grieve.
A true home from home amongst family.

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Review from S Y (Sister of Resident) published on 15 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Was always made welcome. They looked after my brother very well with a lot of care. He was very safe in the home.

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Review from W M (Daughter of Resident) published on 26 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first time we entered the home we have been treated with courtesy and made to feel welcome. The staff who look after my dad always have a smile and treat him with a friendly warmth, and show him a kindness which is much appreciated. They keep the family very well informed on his care, and this
provides us peace of mind that he is well looked after. Everyone, from office staff, reception and carers always try and help and are very supportive.

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Review from J A (Friend of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend and all her visitors have always been treated with the utmost care, friendliness and consideration. I have never heard her complain about anything. She repeatedly tells me how happy she is and how she enjoys the food. I do really appreciate the standards of this home and offer my congratulations.
Long may it last.

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Review from P N (Son of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my mother was beyond reproach. I can not thank them enough. The staff were so lovely, polite and caring. I would highly recommend this to all my friends and relatives. We could do with more places like this all over the country. Security was highly satisfactory.

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Review from K L (Son of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff I had contact with were polite and friendly and the care they gave was excellent. Any request for help was readily given. A good choice of food was available with hearty portions always served.
The bedroom was of a good size as was the en-suite facilities which were kept clean. My overall
experience of Knebworth care home was excellent.

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Review from Sally H (Great-Niece of Resident) published on 11 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Great Auntie stayed with you following a serious fall and you made her last 3 weeks as good as they possibly could have been.
None of you could have done any more to encourage her to eat and drink, join in and to take her medication.
I have to say we are all extremely grateful for the care and
kindness you all showed her.

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Review from J P (Daughter of Resident) published on 27 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Placement for Mum from A&E while her broken arm is healing. She couldn't have wished for anything better than this friendly, modern care home.
Lovely room, excellent meals, I was able to share Christmas dinner with Mum and the other residents. All staff helpful, caring and professional - they went
out of their way to make Christmas special.

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Review from Lynne H (Daughter-in-law of Resident) published on 21 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum (93) went for rehabilitation following a hip replacement. The facilities and the food were amazing. The staff were exceptional, friendly, helpful, understanding and competent. Mum had a great stay and left ready to cope at home following their help.

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Review from K E (Daughter of Resident) published on 7 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was transferred from hospital to the home, for end of life care. Although only for a short period, during this time, she was treated with dignity, kindness and compassion. All members of staff were supportive and caring.

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Review from Joan B (Resident) published on 23 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had excellent care and enjoyed myself in the time I spent in Knebworth.
Too many cakes offered for pudding at lunchtime - often puddings required - too much cream, pouring cream better but on the whole satisfactory. Ask patients to write down their 6 favourite meals and use that as a guide. Different
age groups like different meals.

Reply from Samantha Debenham, Personal Assistant at Knebworth

Thank you very much for taking the time to write a review for Knebworth, and for the excellent ratings you have given based on your experience of living at the home. We’re so pleased to read that you thoroughly enjoyed yourself in the time you spent with us. We would also like to thank you for your feedback regarding the food options and servings for residents – we will, of course, pass your feedback to the home manager for reviewing. We welcome feedback of all kinds and appreciate any suggestion that will help us to improve the service we provide to residents. Thank you once again for your review.


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Review from D C (Resident) assisted by family/friend published on 2 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An extremely wonderful care home and exceptional staff in all areas.

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Review from Sue G (Daughter of Resident) published on 22 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a lovely place. The care and attention that was given to my father by everyone at Knebworth Care Home have been wonderful. The staff have been helpful and professional and nothing is too much trouble for them for me or my father! Thank you, everyone, for all your help. Too many names to thank!
As
my father said - More like a hotel than a care home!
I would recommend this to anyone looking for a care home.

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Review from L F (Daughter of Resident) published on 1 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother passed away at Knebworth Care Home. Every member of staff showed compassion and card about my mother and me. Little touches, many cups of tea, lunch and support provided when I stayed the night with my mother. Thoughtful staff going beyond the average. Thank you each and every one of you.

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Review from William H (Son of Resident) published on 28 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean and modern with helpful, caring staff and good food.

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Review from Robert C (Son of Resident) published on 25 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers here at Knebworth Care Home has been fantastic. Nothing is too much trouble. What they have done is help my mother following a fall and the physio and attention she has required has been first class. The care home is spotless, clean and very much like a hotel. I had an idea that the care
home would look like this. The staff have been helpful and professional. I would recommend this to anyone looking for a care home. Whether long or short stay. Thank you for all your help.

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Review from P S (Wife of Resident) published on 22 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went into Knebworth Care Home for 2 weeks of respite care in September. He has complex medical conditions and I was very happy with the care he received. The staff, at all levels, were friendly approachable and professional. Any queries I had were dealt with immediately. I feel it is difficult
to get to know a client in just two weeks and it was a new experience for us as a family. I feel that I need to go into more detail about my husband's individual needs to help the staff give him the best care possible.

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Review from Deana R (Wife of Resident) published on 13 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely place. More like a hotel than a care home. My husband had to stay for a while, after having an operation on his ankle, which was a non-weight-bearing injury. He couldn't use crutches or a frame and so had to have care for a short time after leaving hospital.
The staff were lovely and
the rooms and food extremely good. As soon as my husband got there, we sat in the garden and he changed from being upset and sad to being bright and cheerful.
I would recommend this home to anyone and thank the staff for their kindness and care.

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Review from Elizabeth L (Wife of Resident) published on 12 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in Knebworth for almost one year. I couldn’t fault the care he received. All the staff seemed genuinely fond of him and couldn’t do enough for him. He had a good room with all the facilities you would need and a lovely view of the garden. It meant I could leave him each day knowing he
would be well looked after.

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Review from M B (Daughter of Resident) published on 30 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Knebworth Care home provided a bright, warm, clean environment when my mother and other residents were treated with kindness and respect. Although my mother was there for only 4 weeks, she would certainly consider returning there should she need longer-term care. Care staff and management treated the
family with patience and respect also.

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Current Review Score: 9.7 (9.713)

Overview of Review Score

The Review Score of 9.7 (9.713) out of 10 for Knebworth is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.713 for Knebworth is calculated as follows: ( (269 Excellents x 5) + (72 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 356 Ratings = 4.713

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Knebworth is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (87)

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Meet the Team (1)

Daniel

Daniel Grab

Job Title: Home Manager

I joined Care UK in 2022 as a Deputy Manager after hearing amazing feedback from the public.


Being promoted to Home Manager in 2023 was a huge moment in my career. I’m a Registered Nurse and have achieved my level 5 in Management in Health and Social Care training.


As a Home Manager, it’s important to be professional, compassionate, hardworking and a team player. I love getting to the end of my shift when I can reflect on the day and all the tasks I accomplished. Working alongside amazing team members who are dedicated to delivering outstanding care to residents every day inspires me.


When I’m not working, I enjoy spending quality time with my family.