Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
Parking on-site
Knebworth has a Review Score of 9.7 (9.713) out of 10, based on 30 reviews in the last 2 years. Over all time Knebworth has 130 reviews.
Review from Shirley P (Daughter of Resident) published on 14 May 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Rhoda W (Resident) published on 24 April 2019
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Review from Wayne R (Resident) published on 25 February 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from F M (Resident) assisted by family/friend published on 25 February 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Day and night, the service is of the same high care.
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Review from G M (Son of Resident) published on 25 February 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from A M (Daughter of Resident) published on 25 February 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Well done team, Dad looks better than ever!
I hope that everyone will be so lucky. Thank you very much.
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Review from Elda W (Resident) assisted by family/friend published on 25 January 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Ena H (Resident) assisted by family/friend published on 25 January 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Roger C (Resident) published on 11 December 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Charlotte R (Daughter of Resident) published on 5 December 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from P B (Resident) published on 15 November 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Review from P N (Resident) published on 13 November 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Mick K (Son of Resident) published on 30 October 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Review from Linda-Maria B (Daughter of Resident) published on 25 September 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Review from Hazel T (Relative of Resident) published on 2 August 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
You made us very welcome and as we are unable to visit regularly it's reassuring to know our relative is so well cared for.
Thank you!
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Review from Pamela Y (Wife of Resident) published on 18 July 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from D S (Resident) published on 5 July 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Review from Peter S (Son of Resident) published on 3 July 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Sue W (Daughter of Resident) published on 5 June 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Cons:- weekends, not many people around.
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Review from Jim A (Resident) published on 30 May 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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The Review Score of 9.7 (9.713) out of 10 for Knebworth is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.713 for Knebworth is calculated as follows: ( (269 Excellents x 5) + (72 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 356 Ratings = 4.713
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Knebworth is based on 30 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 30 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Dec 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
I joined Care UK in 2022 as a Deputy Manager after hearing amazing feedback from the public.
Being promoted to Home Manager in 2023 was a huge moment in my career. I’m a Registered Nurse and have achieved my level 5 in Management in Health and Social Care training.
As a Home Manager, it’s important to be professional, compassionate, hardworking and a team player. I love getting to the end of my shift when I can reflect on the day and all the tasks I accomplished. Working alongside amazing team members who are dedicated to delivering outstanding care to residents every day inspires me.
When I’m not working, I enjoy spending quality time with my family.
