Knebworth

59 London Road, Woolmer Green, Knebworth SG3 6JE
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9.7 130 Reviews
  • Knebworth, Knebworth
Knebworth care home offers permanent and short-term nursing and residential care, including for people who are living with Alzheimer's and other forms of dementia.

Inside the Knebworth care home there are stunning, hotel-style facilities including a café and bar, cinema room, comfortable lounges and a hair and beauty salon. Outside there are beautiful landscaped gardens for residents to enjoy.

The team is dedicated to enabling residents to get the most out of each day. The lifestyle team plans fun group and one-to-one activities tailored to residents' hobbies and interests, as well as trips out to the shops or the local pub for lunch.

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Care Provided by Knebworth

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 71 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Daniel Grab (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (67)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (67)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Knebworth

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,845
    • Self-Funded Residential Dementia Care from £1,930
    • Self-Funded Nursing Care from £2,125
    • Self-Funded Nursing Dementia Care from £2,210
    • RESPITE Self-Funded Residential Care from £2,055
    • RESPITE Self-Funded Residential Dementia Care from £2,140
    • RESPITE Self-Funded Nursing Care from £2,335
    • RESPITE Self-Funded Nursing Dementia Care from £2,420

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Knebworth to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on-site


Knebworth Reviews (130)

Total of 130, showing 121-130
9.7

Knebworth has a Review Score of 9.7 (9.713) out of 10, based on 30 reviews in the last 2 years. Over all time Knebworth has 130 reviews.

Overall Experience

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  • 24
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Date Published

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Review from Alison W (Daughter of Resident) published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very nice care home with good facilities and in the main good friendly caring staff.

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Review from Wendy M (Daughter-in-law of Resident) published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our resident has used the care home for 3 weeks for respite care and we cannot fault any aspect of his visit. The staff have been helpful, friendly and willing to solve any issues. The home has such a lovely atmosphere about it and we wouldn't hesitate to use again.

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Review from D O (Daughter of Resident) published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On my visits, the facilities are always well presented and staff generally very receptive. My father is always clean and tidy and appears to enjoy the meals presented. The general environment is calm and inviting.

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Review from G D (Wife of Resident) published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I went to the care home in some distress because I was worried about the respite care home my husband was in. I was impressed from the first moment, with the reception I received - kindness and empathy and an immediate offer to help if they could. When my husband arrived, he was treated with care and
dignity by management and staff alike. The rooms are truly beautiful. Everything was spotlessly clean and the facilities are excellent. I cannot comment on food and activities as have had no experience to base assessment on.

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Review from L S (Wife of Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I rang Knebworth care home the team have been so kind, helpful and supportive to my family. My husband has moved to Knebworth Care Home from another residential home. Knebworth Care Home staff have made the move easy and looked out for my husband every step of the way.


I would like

to personally thank the Customer Services Manager. I will never forget her kindness and understanding during a tough time. Well done Knebworth, you are all brilliant.

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Review from Liz K (Daughter of Resident) published on 28 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad who sadly has to endure the ongoing daily challenges that vascular dementia brings has been at KCH (Knebworth Care Home) for just under 18 months. The genuine love, support, compassion and care that the full team including maintenance, housekeeping, kitchen staff, carers, nurses and management
have shown my Dad is above and beyond. We cannot sing their praises high enough. The home backs onto open fields providing a calm and relaxing vista which my Dad, a former farmer, truly enjoys especially during the different crop seasons and summer months when he can sit in a shady spot in the gardens enjoying the view. Everyone at KCH works as a true team should, with the residents needs and comforts always taking priority. Nothing is ever too much trouble. Off menu options are regularly provided to accommodate my Dad's individual food preferences. Likewise his, now well known individual ways and needs are treated with respect and consideration. We will be forever grateful to all at KCH. Thank you.

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Review from Sue B (Friend of Resident) published on 14 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are patient and kind and support residents well. They listen to worries we have and do their best to improve the service.
Relative meetings are very useful to share thoughts and ideas and talk to others about our relatives and services provided.

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Review from D M H (Wife of Resident) published on 8 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting a number of care homes in the Welwyn Area, I found Knebworth Care Home, Woolmer Green to be the best. The situation, outlook onto open fields, the very clean rooms, no cooking smells, overall cleanliness. The staff which includes carers, nurses, maintenance, kitchen staff and cleaners
and laundry are all second to none. Food menus and dining room always inviting, nothing is too much trouble for anyone. The manager is in full control knows what she is doing, attends to details and has time for everyone, creating a very happy unit. On the down side, care parking can be difficult at times, also perhaps more stimulating activities could be introduced.

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Review from Sharon B (Daughter of Resident) published on 26 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was my immediate choice of home for my mum when she needed nursing care. After having been at a different home before, which was also good, I felt they wouldn't meet my mum's needs once she changed from Dementia to nursing. I am so grateful to all the staff for the way that my mum is looked after,
her every need is taken care of. Staff are always on hand. There has never been an occasion when there is no staff around there are always four to five staff in proximity to my mum's door. There is always a very warm welcome from the staff when I turn up to visit my mum. The cleanliness of the home is second to none. I would immediately recommend this home without any hesitation.

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Review from Marilyn G (Daughter of Resident) published on 18 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When mum arrived here after 6 weeks in hospital - we immediately knew she was in the right place and shed a few tears of relief.


It was more like a home from home than anywhere we had visited. The care and kindness shown by every member of staff was exceptional.
We felt welcome at any time and mum

told us she was happy and comfy.
They always went the extra mile and offered continuous consistent support to us as well as mum.
The food was so good and as Mum struggled with her appetite so many choices were offered.
We cannot express our gratitude enough for making mums last weeks so dignified.
Would recommend this care/nursing home highly.

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Current Review Score: 9.7 (9.713)

Overview of Review Score

The Review Score of 9.7 (9.713) out of 10 for Knebworth is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.713 for Knebworth is calculated as follows: ( (269 Excellents x 5) + (72 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 356 Ratings = 4.713

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Knebworth is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (87)

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Meet the Team (1)

Daniel

Daniel Grab

Job Title: Home Manager

I joined Care UK in 2022 as a Deputy Manager after hearing amazing feedback from the public.


Being promoted to Home Manager in 2023 was a huge moment in my career. I’m a Registered Nurse and have achieved my level 5 in Management in Health and Social Care training.


As a Home Manager, it’s important to be professional, compassionate, hardworking and a team player. I love getting to the end of my shift when I can reflect on the day and all the tasks I accomplished. Working alongside amazing team members who are dedicated to delivering outstanding care to residents every day inspires me.


When I’m not working, I enjoy spending quality time with my family.