Barchester Kingfisher Lodge Care Home

Chestnut Walk, Saltford, Bristol BS31 3BG
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9.7 86 Reviews
  • Barchester Kingfisher Lodge Care Home, Bristol
Ideally located between Bristol and Bath, Kingfisher Lodge in the village of Saltford is a luxurious 60 bedded care home offering 24 hour care with idyllic panoramic views across Kelston. Kingfisher Lodge provides dedicated care for those requiring nursing and residential care, as well as having a Memory Lane environment for those living with dementia.

Kingfisher Lodge is in close proximity to the local community, shops and bus links offering independence and opportunity to stay connected to community living outside of the home. There is a full 7 day programme of activities within the home as well as regular outings in the minibus. Activities include; cheese and wine afternoons, high tea, gardening clubs, film afternoons and much more. A spacious blooming garden surrounds the home with raised allotment beds to allow resident to get involved in the gardening.

Kingfisher Lodge have nurses onsite 24 hours a day and a committed care team who offer a personal and warm approach to care and ensure that care plans are tailored to each individual. There is an on-site hairdressers, as well as a visiting GP and chiropodist.

At Kingfisher Lodge it is recognised that the dining experience is an important part of the day which is why there is an extensively skilled head chef able to accommodate all nutritional and dietary needs.

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Care Provided by Barchester Kingfisher Lodge Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Claudia Costinean (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019

Funding & Fees Guide for Barchester Kingfisher Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,349

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Kingfisher Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at all times


Barchester Kingfisher Lodge Care Home Reviews (86)

Total of 86, showing 41-60
9.7

Barchester Kingfisher Lodge Care Home has a Review Score of 9.7 (9.716) out of 10, based on 35 reviews in the last 2 years. Over all time Barchester Kingfisher Lodge Care Home has 86 reviews.

Overall Experience

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86
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Review from James E (Husband of Resident) published on 6 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely wife is being very well looked after. Room is well attended. Lovely view out of the window. Carers are excellent.

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Review from P F (Wife of Resident) published on 17 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Food was very good - care was mostly good. Biggest complaint was that the air bed had a leak, and he was on the metal base of the bed. After three hours, he got out and sat in the armchair but was shouted at to get back in bed, which he refused to do. He spent two nights in his chair because of being
on the bed base for three hours, and he now has a bad back.

Reply from Michael Kenny, CRM at Barchester Kingfisher Lodge Care Home

Thank your for taking the time to leave feedback, your comments mean a great deal to us here at Kingfisher Lodge. We take a great deal of pride in offering the very highest standards of care and support to our residents and their families, as such we are very sorry to hear that on this occasion we did not meet your expectations with this. We do hope that you will visit us again.


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Review from Nigel P (Son of Resident) published on 10 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our whole family is extremely pleased with the level of care that our father has received during his stay. Carers are all very professional, friendly and helpful. The management keeps the family informed about our father's health and wellbeing and advises on all required ongoing care.

Reply from Michael Kenny, CRM at Barchester Kingfisher Lodge Care Home

Thank you for taking the time to leave us a review, your feedback and comments mean a great deal to us at Kingfisher Lodge and we will continue to strive to offer the very highest standards of care to our residents.


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Review from David W (Son-in-law of Resident) published on 14 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything at Kingfisher Lodge was excellent. They were difficult times because of the Covid pandemic, and my mother-in-law's medical care was problematic. No effort was spared in managing all these things. She thoroughly enjoyed the wonderful food/meals brought to her and served to her in the dining
room. The last eighteen months of her long life were better for being looked after by the staff. Thank you.

Reply from Michael Kenny, CRM at Barchester Kingfisher Lodge Care Home

Thank you for taking the time to leave us a review; your feedback means a great deal to us. We were thrilled to read your lovely comments, and we will continue to strive to offer the very best of care to our residents and their loved ones.


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Review from Elizabeth R (Daughter of Resident) published on 11 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My father did not receive holistic or individual care during his short stay. I raised my concerns on numerous occasions; however, they were neither actioned nor dealt with in a respectful manner. The response to my formal complaint is defensive and accusatory; it is quite clear this organisation does
not value residents or relatives or the importance of the individual's experience.
I remain immensely disappointed with the lack of quality nursing care and poor standards apparently allowed in the home.

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Review from J R (Resident) published on 15 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

Because I am being forced to move against my will, due to having severe mental health problems, the staff do not do as I have asked. I then tell them off, but the manager hates me doing this as he thinks they are "perfect" and I get into big trouble because of this and so angry!

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Review from Alison E (Daughter of Resident) published on 28 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

The health, safety, and well-being of my father were not paramount or top priority. His physical care needs were ignored, leaving him in wet clothes, without his incontinence pad and he was not helped with his stoma bag. There appeared little flexibility with his dietary needs. Without a family member
visiting twice a day his needs would not have been attended to, despite daily communication with staff. Wet incontinence pads were not removed. Clean towels were not provided without prompting from relatives. My father was supposed to be in respite for four weeks but his distress was so great, and the care so negligent, that as a family we withdrew him after two weeks. Communication from Kingfisher Lodge was poor, despite daily reports from relative to trained staff, and despite e-mail communication, Barchester Health has not followed their own complaints procedure. I would hate any other resident and indeed their relatives to experience this extremely poor quality of care.

Reply from Julie Tucker, Activities Coordinator at Barchester Kingfisher Lodge Care Home

Dear Alison, thank you for taking your time to write a review, we value all feedback. Following on from my email this week, please accept my sincere apologies for the delay in myself replying to you. Your complaint is very important to us and myself and the Feedback Team will be in touch with you by the date we have provided to you. Any further concerns please feel free to contact me or the Feedback Team directly, Kind Regards General Manager Kingfisher Lodge.


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Review from T B (Wife of Resident) published on 5 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wish to thank the staff for the care, compassion and patience given to my husband who was admitted from hospital with a view to assess, sadly this did not happen as he continued to deteriorate the staff were patient attentive and keeping him safe was a priority. Special thanks to the nurse who was
concerned and contacted me during the night and to the nurse and staff on duty the night when he sadly passed away. The home has a lovely welcoming feel when you go in and all the staff are friendly, happy and attentive.

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Review from Anne O (Sister of Resident) published on 2 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother returned to Barchester Kingfisher Lodge Care Home for 3 weeks of respite in July 2021. Staff and residents remembered him from his stay in 2019 and made him extremely welcome. He also got on very well with the new managers - so much so that he would like to keep in touch. I was particularly
impressed that they were not only able to keep him and everyone else safe during the Covid 19 pandemic but also make his stay natural and friendly despite the restrictions.

Reply from Victoria Hunt, Activities Coordinator at Barchester Kingfisher Lodge Care Home

Thank you for your lovely review, I will share it with the team. Your Brother is such a lovely man and we will always welcome him here to Kingfisher Lodge.


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Review from Tina W (Sister of Resident) published on 30 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The new nurse in charge of Kingfisher Lodge is running an excellent care facility where my sister receives 24-hour nursing care. He is kind, caring and attentive, setting an amazing example to his team. Special mention to two carers who really go above and beyond to look after her as if she were their
own relative. The peace of mind knowing I leave her in safe and capable hands is immeasurable.

Reply from Victoria Hunt, Activities Coordinator at Barchester Kingfisher Lodge Care Home

Thank you Tina for your kind words, I will share this with the team.


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Review from P C (Resident) published on 28 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The building is in very good condition proving pleasant surroundings. It was easy to settle in on arrival with adequate storage and space for clothes etc. Overall the residential facilities are excellent with attractive areas in the garden creating a pleasant experience.

Reply from Victoria Hunt, Activities Coordinator at Barchester Kingfisher Lodge Care Home

Thank you for your review, we are glad you felt this way about our home.


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Review from L D (Sister of Resident) published on 6 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are pleasant and polite, The bedroom and care home is clean and nicely decorated. The bedroom is comfortable with a good view of the garden. The food is excellent.

Reply from Clare Sinclair, General Manager at Barchester Kingfisher Lodge Care Home

Thank you so much for your lovely review which I will share with the team.


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Review from Ruth D (Daughter of Resident) published on 6 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently read a Facebook post "I hope I die before I go into a Care Home". I have to say I hope I go into Kingfisher Lodge before I die. My mum has been living at Kingfisher Lodge for the past 7 years. She requires 24-hour care. The Staff have been loving, caring, patient, comforting her when she
wanted to be with her husband of 71 years. Several members of staff accompanied Mum to Dad's funeral to pay their respect to him and to look after her. One day I walked in unannounced for a visit and the carer had knelt down by Mum's wheelchair, holding her hand they were both singing the hymns my Mum loves. The tears flowed and I will be forever thankful for the best possible home for Mum. If you are faced with the possibility of a relative or yourself residing in a Care Home just do your research, visit them and you will soon pick up the loving vibe if it's there. You cannot do better than Kingfisher Lodge. They have managed Covid-19 extremely well.

Reply from Clare Sinclair, General Manager at Barchester Kingfisher Lodge Care Home

Thank you for your lovely review I will share this with the team.


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Review from Kay (Daughter of Resident) published on 3 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum and dad moved to Kingfisher Lodge (KL) in July 2017. My dad had Alzheimer's and mum was frail. They had two rooms next to each other with one set up as a day room, overlooking the lovely garden, and one a bedroom. Sadly my mother passed in 2018 and dad passed away in February 2021. As their carer
for many years, it was hard at first to hand over their care to KL but I never regretted the move there. The staff really got to know my parents and provided individual care appropriate to keeping them both happy and contended. This is from a letter I sent to KL after dad had passed away: 'Please accept out warmest and most sincere thanks for the outstanding care that my father and my mum received at Kingfisher Lodge. Both mum and dad were always treated with the utmost kindness and the greatest empathy. Your caregivers are wonderful, and we could rarely have asked for more.' My three-year-old grandson loved to visit great granny and grandad as he thought it was a happy, fun place to go!

Reply from Clare Sinclair, General Manager at Barchester Kingfisher Lodge Care Home

Thank you for this lovely review as you know mum and dad were very much loved by all at Kingfisher.


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Review from L J (Next of Kin) published on 5 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Terribly upset not to have been contacted when my aunt was dying of COVID. She passed away without having the chance to say goodbye to any of her relatives as the manager/s did not think to use any alternative contact methods than the phone. They had FaceBook Messenger, post, at least two alternative
contacts, and email at their disposal to contact me over the course of 5 days that my aunt was ill but chose not to. This was after a series of problems I have had with their communication and activity levels over the last few years. Activities seem to be seen as secondary and very much optional for the dementia patients, so sad to see them just sitting around or lying in their beds every time I went to visit. I moved my aunt from another home which was so much better in terms of activities. Other care homes have at least one, if not two dedicated activities person/s, here, the activity person seems to do it as part of other jobs. Understaffing and staff turnover seems to be an ongoing issue.

Reply from Clare Sinclair, General Manager at Barchester Kingfisher Lodge Care Home

Thank you for getting in contact, I would like to again extend my deepest sympathies for your loss. I appreciate what a difficult time this is for you, and my response won’t ease that but would like to reassure you again we did everything in our power to try and contact you. I would welcome the chance to speak to you directly about this further, once you are of course ready. Please feel free to reach out at any time on the following; phone: 01225 871030 or email: kingfisher@barchester.com.


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Review from Stella R (Resident) published on 12 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Through Coronavirus, we've done really well.

Reply from Clare Sinclair, General Manager at Barchester Kingfisher Lodge Care Home

Thank you Stella for your lovely review, I will share this with the team who will be so pleased to read how happy you are at Kingfisher Lodge.


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Review from Andrew O (Son of Resident) published on 30 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot fault the level of care, kindliness and treatment my 97-year-old mother has received during her respite stay. The manager stepped in at very short notice to help our family out in what was a very difficult time. The staff have been very supportive and helped my mother settle in and making
her stay much less of a problem. She says the food has been wonderful which is also an important aspect of being in care. Thank you on behalf of our family.

Reply from Clare Sinclair, General Manager at Barchester Kingfisher Lodge Care Home

I am so glad your mum has enjoyed herself. It has been a real pleasure having her stay at Kingfisher. Thank you for your lovely review.


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Review from Catherine I (Daughter of Resident) published on 15 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I was very disappointed by several failings whilst my father was in respite at Kingfisher Lodge. Care bell not working for the first few days, forgot to give cards and presents we left for dad's birthday, promises made before admission not kept but to name a few problems.
Some staff very kind and
helpful but let down by those who weren’t so dedicated. Took dad out early as unable to trust what we were told. Hugely disappointing as we paid a lot of money for dad's care but felt very let down.

Reply from Clare Sinclair, General Manager at Barchester Kingfisher Lodge Care Home

Thank you for your review, we are grateful for all reviews left, both positive and negative and we are sorry your family felt they did not have a positive experience during your Dad’s 4-week stay with us.


It was very unfortunate your dad’s experience at Kingfisher was at the beginning of lockdown due to the ongoing pandemic - which meant as a family you were unable to visit and experience the care given by staff, see his room and experience the food and hospitality on offer. The team were really fond of Dad and enjoyed talking to him about his hobbies and as discussed with you previously, they shared your disappointment that he wasn’t feeling up to celebrating his birthday, with everything we all had planned.
I would be most happy to have a call and talk through any other areas you feel we could improve on during these times of lockdown in our home. Please feel free to contact the home directly and ask for me.


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Review from J B (Respite Resident) assisted by family/friend published on 30 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very nervous and apprehensive but after a short while, I felt very welcome. Staff are amazing and can not do enough for the residents. I really enjoyed my 3-week stay and felt much better than when I left. I would not hesitate to stay at Kingfisher Lodge again anytime.

Reply from Clare Sinclair, General Manager at Barchester Kingfisher Lodge Care Home

Thank you so much, we enjoyed having you here. Don't forget you are very welcome to pop back for a cup of tea and cake or even some lunch anytime.


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Review from Belinda O (Daughter of Resident) published on 23 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was very worried and apprehensive when we put her here for 3 weeks respite while we were on a long-distance holiday. After a few days, I knew I would not need to worry about her for the first time in 20 years. The manager and the team could not have been more welcoming, friendly and caring. She
came out looking healthy, happy, relaxed and has made me bring her back today as she was missing everyone. I would not hesitate to recommend Kingfisher Lodge to anyone. I cannot thank them enough for what they did for my mum.

Reply from Clare Sinclair, General Manager at Barchester Kingfisher Lodge Care Home

Thank you very much for your lovely review. We have loved having your mum join us and we look forward to seeing her again.


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Current Review Score: 9.7 (9.716)

Overview of Review Score

The Review Score of 9.7 (9.716) out of 10 for Barchester Kingfisher Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.716 for Barchester Kingfisher Lodge Care Home is calculated as follows: ( (315 Excellents x 5) + (82 Goods x 4) + (18 Satisfactorys x 3) ) ÷ 415 Ratings = 4.716

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Kingfisher Lodge Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (38)

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Meet the Team (14)

Claudia

Claudia Costinean

Job Title: Clinical Lead Nurse

Joined: 2021

Hello, My name is Claudia and I am the Acting General Manager Clinical Lead at Kingfisher Lodge.


My journey in caregiving began over a decade ago. For ten years, I dedicated myself as a carer, then earned my nursing qualification in 2018. Growing up without grandparents, I've always felt a deep-seated passion for ensuring the elderly and those in need receive the utmost care and support.


At Kingfisher Lodge, I maintain a close-knit relationship with both the nursing and care staff. This collaboration is pivotal in our commitment to delivering the exceptional care our residents deserve.


Whenever you're in our home, chances are you'll spot me. Please don't hesitate to say "Hello!"


Fiona

Fiona Mason

Job Title: Home Administrator

Joined: 2013

Fiona is responsible for the administration of the home and works closely with the General Manager and Heads of Departments to ensure the smooth running of Kingfisher Lodge. Fiona is supported by two other members of her team, Wendy and Julie.


Fiona has been with Kingfisher Lodge since March 2013 and is a very committed member of the management team and brings a wealth of administration experience from her previous role of working for the Local Authority.


Esther

Esther Kasumba

Job Title: Unit Nurse Manager

Joined: 2019

Esther is our nurse on our Memory Lane. Working with residents with dementia is Esther's speciality. Her wonderful calming nature and her extremely hard-working attitude is an assets to Kingfisher Lodge. Esther's relationship with residents and their families is genuinely special and always goes above and beyond to create a safe and enriched environment for all her residents.


Karen

Karen Brickell

Job Title: Head Chef

Hi, my name is Karen, and I am the Head Chef here at Kingfisher Lodge. I was one of the first chefs to work here at Kingfisher lodge when we first opened its doors back in 2012.


I am lucky enough to have also worked at other Barchester homes. I really enjoy not only the cooking but the life outside the kitchen in and around the home in the lounges and dining rooms, chatting and joining in singalongs and activities with all the staff.


I really do thrive from interaction with the residents and enjoy listening to suggestions and unusual things to cook. I will always surprise residents with a special meal and a birthday cake.


Iggy

Iggy Catalano

Job Title: Head of Maintenance

Hello, my name is Iggy and i am head of maintenance here at Kingfisher Lodge


Martin

Martin Henderson

Job Title: Maintenance Team

My role is to ensure that we maintain the whole home making sure it is a safe and warm environment. We are here for the residents and the team here at Kingfisher and are always happy to help.


David

David Richards

Job Title: Maintenance Team

Joined: 2018

My role is to ensure that we maintain the whole home making sure it is a safe and warm environment. We are here for the residents and the team here at Kingfisher and are always happy to help.


George

George Tantrum

Job Title: Team Leader Activities

Joined: 2018

George is an amazing and compassionate carer regularly going over and beyond for all the residents at Kingfisher Lodge.


Mandy

Mandy Evans

Job Title: Senior Carer

Joined: 2016

Mandy joined Kingfisher in February 2016. She is loved by all residents and has great communication skills with families. Everyone loves Mandy’s stories about Wales and she often tells residents long tales from the valleys. Mandy always enjoys helping and encouraging residents to join activities or even just sit in the garden for a while.


Emily

Emily Chaulker

Job Title: Senior Carer

Joined: 2016

Emily is a vibrant and joyful carer who lights up the the corridors with her infectious smile.


Paula

Paula Richards

Job Title: Carer

Joined: 2018

Paula is an experienced and committed carer who always gives 100% for the residents and the home.


Zena

Zena Davies

Job Title: Hostess

Joined: 2015

Hi, I am Zena and I am a hostess here at Kingfisher Lodge, and I am always happy to help.


Victoria

Victoria Hunt

Job Title: Weekend receptionist

Joined: 2017

Vicky has worked in serval departments at Kingfisher , she has settled now in her role as weekend receptionist.
Vicky enjoys this role as she loves to interact with family and friends of the residents.
Vicky also enjoys helping activities on a regularly basis.


Sabina

Sabina Begum

Job Title: Carer

Joined: 2022

Sabina is a great carer and is very passionate about our residents and the home. She always makes sure the residents are having a good day and enjoys joining in the activities and encouraging residents to join in too. Sabina is a great allrounder and has often been seen helping all other departments.