Barchester Cheshire Grange Care Home

Booths Hill Road, Lymm WA13 0EG
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9.9 54 Reviews
  • Barchester Cheshire Grange Care Home, Lymm
Cheshire Grange is a fifty capacity care home from the widely respected care provider Barchester, known throughout the sector for delivering skilled care in homely settings, thanks to a highly trained and fully-resourced team of staff.

The home maintains a flexible programme of activities, dedicated to a positive physical and emotional lifestyle, alongside the personalised care packages staff adhere to.

Specialising in provision for adults with dementia, Cheshire Grange offers comfortable social environments and en-suite bedrooms.

Care Provided by Barchester Cheshire Grange Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Dawn Holsgrove-Smith (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Cheshire Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,726
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.


  • (these prices are only a guideline, please contact Barchester Cheshire Grange Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barchester Cheshire Grange Care Home Reviews (54)

Total of 54, showing 1-20
9.9

Barchester Cheshire Grange Care Home has a Review Score of 9.9 (9.949) out of 10, based on 12 reviews in the last 2 years. Over all time Barchester Cheshire Grange Care Home has 54 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My mum is nursing resident with dementia she dosnt get out of bed. She is well cared for in evey aspect of her care. The staff are lovely and so caring. Any issues they call you straight away. We also feel at ease when we are at home knowing she is fine .

Reply from Dawn Holsgrove Smith, General Manager at Barchester Cheshire Grange Care Home

Thank you so much for taking the time to leave this review, your comments have been shared with the team here at Cheshire Grange and it really means a lot to us. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

My Nan is cared for excellently in every way. We could not ask for a better service. Staff are lovely, there's always someone there to help, and getting in contact over the phone if something is wrong.

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Overall Experience  Overall Experience 5.0 out of 5

My nan has been resident of this care home for close to 3 years. She is bed bound due to disable and having serious dementia. The care home are all contacting my family with any issues that my nan may have.
She's is very well looked after from friend staff from day interaction at meal times to bathing.
Staff are really friendly with the family from the lady at the sign in desk to the nurses looking after the residents and my nan clearly loves being in the care home. I really cannot rate this care home enough.

Reply from Dawn HolsgroveSmith, General Manager at Barchester Cheshire Grange Care Home

Thank you so much for taking the time to leave this review, your comments have been shared with the team here at Cheshire Grange and it really means a lot to us. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are second to none. Always kind, helpful, understanding and endlessly patient. When entering the nursing home it is clean and fragrant but sometimes there is an odour in the corridors and I think a room spray in the corridors may be a help. My mother is self-funding and it's frighteningly
expensive.

Reply from Dawn Holsgrove Smith, General Manager at Barchester Cheshire Grange Care Home

Thank you so much for taking the time to leave this review, your comments have been shared with the team here at Cheshire Grange and it really means a lot to us. We take all feedback seriously and use this to make positive changes within the home. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

Extremely high standards, excellent communications. The first thing I noticed was how clean it was, it actually smelled clean when I entered, always a good sign. My mother was treated with the highest regard and greatest of care. I have nothing to report. A great place to place a loved one.

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Overall Experience  Overall Experience 5.0 out of 5

The manager manages the home very professionally. The head of nursing and the whole team across the services were amazing and everyone showed great compassion. We were worried about choosing the right home and this one shone out above all others. Many of the residents' relatives feel the same way as
all of the staff are friendly, caring and nothing is too much trouble.

Reply from Dawn Holsgrove-Smith, General Manager at Barchester Cheshire Grange Care Home

Thank you so much for taking the time to leave this review, your comments have been shared with the team here at Cheshire Grange and it really means a lot to us. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Cheshire Grange in July 2023 following a fall. The care that she has received in the last 12 months has been outstanding. The staff and management are so nice and caring with her. She has a lovely, spacious room overlooking the garden, and she enjoys being at Cheshire Grange. The
food and drink on offer are excellent, and there are many activities for her to be involved in.

Reply from Dawn Holsgrove-Smith, General Manager at Barchester Cheshire Grange Care Home

Thank you so much for taking the time to leave this review, and I am so pleased you are happy with the care we are providing for your mum. I have shared your review with all the team here at Cheshire Grange; it really means a lot to me and the team. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

My mum came to Cheshire Grange having spent eight weeks in hospital. Mum never mentions going home as this is her home. She is comfortable and content. The design of the building is superb, with easy access doors, a welcoming area in the cafe, wide corridors, a relaxing lounge and a garden to reflect
upon your visit. The staff here are truly amazing, friendly, compassionate and joyful. Mum is exceptionally well cared for, with attention to her every need. I always look forward to visiting my mum, and whatever the future brings, I feel totally supported.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Cheshire Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent throughout, although more care/training is required concerning recharging and use of hearing aids. Two have been "lost" over the last 9 months or so and at £1800.00 each this is no small consideration.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Cheshire Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My sister has been in the brilliant care of the staff at Cheshire Grange for approximately six years. She has a neurological condition and has difficulty communicating with her carers and the medical staff. Despite this, the staff have been superb in ensuring that she enjoys the best possible care and
that her needs are constantly monitored, assessed and immediately dealt with. I cannot praise the staff too highly and the facilities are second to none. A massive thank you to the manager and all her brilliant staff at Cheshire Grange.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Cheshire Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My dad changed homes after being in another home and neglected. He ended up in hospital for 3.5 weeks. I went to look at Cheshire Grange and before viewing upstairs I knew this home was the most amazing home for Dad. The staff are just family all working so closely together for the best care for each
and every resident. Unfortunately, Dad passed away after 10 days. The care, love, empathy and total dedication of every member of the staff were truly amazing. We cannot praise everyone enough for all they have done. Thank you will never be enough.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Cheshire Grange Care Home

Condolences to you and the family at this time. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

I wish to pay tribute to all the staff who cared for my dad with such dignity and respect in the last months of his life
Everyone involved was so kind and caring and made me very welcome when visiting.
The decision to transfer a loved one to the care of others is very difficult but it was the right
one as I was able to spend more quality time with Dad in his last months.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Cheshire Grange Care Home

Condolences to you and the family at this time. Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Where do I begin and how do I ever thank you for making the decision to take Mum into your care at Cheshire Grange? As you know, since her head injury she had terrible experiences and never settled and seemed to constantly be in mental and physical pain. It was very traumatic at times for me to watch.
When she came out of Warrington Hospital into the warmth of Cheshire Grange and the brilliant, brilliant nurses, carers, housekeepers, chefs and the lovely lady on reception (I hope I haven't missed anybody!) I knew that Mum was in safe, caring hands. To one member of staff, in particular, I will never ever forget your face, voice, hugs and kindness. You were my rock I could turn to. Without your reassurance and keeping me updated, I would be a far sadder person than I am today. The comfort we have is that Mum passed away in the most beautiful, calm, professional caring home. Thank you to everybody at Cheshire Grange, you are family to us.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Cheshire Grange Care Home

Sincere condolences to you and the family at this difficult time. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 4.0 out of 5

I love that Cheshire Grange is a purpose-built care home that can cater for all my mum's needs. The staff are lovely; a lot are the same staff from when Mum first arrived five years ago, so it feels like a second home. I wish there was a bit more happening on Bridgewater, although I can appreciate entertainment
can be difficult. It was a shame there were no decorations for Cheshire Grange's 10th birthday, for instance. The flowers on the balcony this year are a nice touch. Overall, it's a lovely care home, and I'm glad that Mum lives there and is well looked after by the lovely staff and nurses.

Reply from Jane Selkirk, Divisional Sales and Marketing Manager at Barchester Cheshire Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My 92-year-old mum has been in Cheshire Grange for four years and has received excellent care throughout. During the pandemic when visiting was not allowed the staff kept me updated on everything that was happening and how well she was coping. This was very reassuring as it was a difficult time for
everyone concerned. The staff are cheerful and this has a positive effect on the residents and relatives,
Although mum"s memory is deteriorating the care and attention she receives is excellent and the carers encourage her to remember her time at Cheshire Grange with much laughter and encouragement. She has been very happy. Recently mum has been in and out of hospital but the staff have always included me in any decisions which had to be made. Everyone works together in teams to make the home run smoothly

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Cheshire Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

The Staff have been excellent and patient and I am totally happy with the medical care plan that has been instigated.
I like the way that the Staff involve the resident about their care and discuss things to get the best solutions to suit the situation.
The atmosphere when I visit is peaceful, happy
and friendly.
The overall quality of the care is exceptional.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Cheshire Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My 92 yr old mother who has dementia and is registered blind has been a resident at Cheshire Grange since March 2020. The care she has received is exemplary and we are more than happy with the home. In particular, the standard of care and the dedication of all the staff is superb. I have been touched
to see how skilfully the staff helped both my mother and me acclimatise to the massive change of moving from her home for 50 years into residential care. This happened at the start of the pandemic, which brought immense challenges to the staff - they have risen to those challenges admirably and always with a cheery disposition. I would heartily recommend Cheshire Grange to anyone looking for residential care for their loved ones.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Cheshire Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Staff are fantastic, very friendly and helpful, Mum is extremely well cared for. Nothing is any trouble for them and they work very hard to make sure that the relatives, have had the chance over the COVID pandemic, to face time and have zoom calls with their loved ones.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Cheshire Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mum is in the Cheshire Grange in Lymm. I am so impressed with all the staff there. I live in Newbury so I am not close, but the staff involve me in everything that is going on with my mum. I get a FaceTime with her normally twice a week. I also am able to speak to the nurse when I phone. Where my
mum is, l can’t praise the home and staff enough. My mum is mostly bedridden. It took a while to get her pain under control, it was the first time they had come across this but they should have said earlier that my mum has got Alzheimer's, Parkinson’s and she has Osteoporosis. She is a fantastic mum and we the family no she is being looked after so well, we couldn’t wish for anything else a doctor in and he finally got it sorted. My Dad and my sisters are allowed in now. My mum definitely knows who my Dad is. When he visits she just holds his hand all the time.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Cheshire Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

It is difficult both to find fault with any aspect of care that my wife receives, but also to single out staff members for special praise as in my experience they are all to a person cheerful, helpful and caring individuals. Like most residents, my wife has certain special needs and these are met by
the staff competently and efficiently. She feels very safe and looked after in Cheshire Grange. The manager leads and motivates a great team and they combine safety with compassion. The atmosphere in the home is always friendly and positive. We have particularly appreciated the outside spaces and gardens during and after lockdowns.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Cheshire Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Current Review Score: 9.9 (9.949)

Overview of Review Score

The Review Score of 9.9 (9.949) out of 10 for Barchester Cheshire Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.949 for Barchester Cheshire Grange Care Home is calculated as follows: ( (133 Excellents x 5) + (3 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 138 Ratings = 4.949

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Cheshire Grange Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Nov 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (4)

Dawn

Dawn Holsgrove-Smith

Job Title: General Manager

Welcome to Cheshire Grange Care Home; my name is Dawn and I am the General Manager here.


I have been working within the care sector for the past 15 years, I started my career as a support worker supporting adults with learning disabilities, and later I was promoted to team coordinator, after I was promoted to Head of service managing 3 services. Due to my own personal circumstances, I developed a real interest and passion for improving dementia care, this led to my transition into older people's care first as a deputy manager, and then finally as a registered manager.


I then went on to become a qualified person-centred dementia care trainer and was fortunate enough to be trained by Teepa Snow, who is one of the leading educators on dementia and the care that accompanies it.


Throughout my 15 years of experience that spanned across different providers, I have acquired tremendous knowledge and understanding of the care sector, and I have gained valuable insight into both the challenges and the rewards of delivering high standards of quality and person-centred care.


As the General Manager I aim to ensure that my team continue to deliver a high standard of person-centred care to our residents, placing them at the heart of everything we do. I believe in an open-door policy with everyone here at our home. Do feel free to pop in and meet our wonderful team and ask any questions that you may have, we are all more than happy to help.


Lizzie

Lizzie Overend

Job Title: Deputy Manager

Joined: 2013

I qualified from the University of Chester with a diploma in Adult Nursing in 2010. Since qualifying, I have specialised in later life and dementia care within the private sector. I keep my practice current and up-to-date by attending training sessions internally and externally, and in 2013, I achieved an additional Dementia Mapping qualification through the University of Bradford.


In 2015, I achieved a Bachelor of Science qualification in Nursing, specialising in ‘Care of the Older Person’ at the University of Wolverhampton.


Outside of work, I enjoy watching rugby, spending time with my family, especially my daughter & baby son and dining out with friends.


Hannah

Hannah Murray

Job Title: Head of Nursing

Joined: 2013

Hello, my name is Hannah, and I qualified from Edgehill University with a BSc Honours Degree in Adult Nursing in 2014. Since qualifying I have specialised in the care of the elderly, and Palliative care. I keep all of my practice up to date and I am extremely passionate about Tissue Viability and wound care I am the Tissue Viability link Nurse for Cheshire Grange.


I joined the team as a Bank Care Assistant in 2013 whilst completing my Nurse training, and continued working at Cheshire Grange as a Nurse post qualifying in 2014. I was then promoted to Senior Nurse in 2018 and was then very proudly promoted to the Head of Nursing in 2019.


Since becoming the Head of Nursing I have enjoyed working alongside the management in keeping the home safe and the residents and staff happy and thriving for a positive and happy community.


Outside of work, I enjoy spending time with my three young sons, and my Husband. I enjoy spending time with friends and family and catching up on the soaps.


Joanna

Joanna Pimlett

Job Title: Head of Night Duty

Joined: 2012

My name is Joanna Pimlett and I am Head of Nursing for Nights here at Cheshire Grange. I have been a Registered Nurse for over 20 years and have a real passion for elderly care. My role here at Cheshire Grange is to ensure all our residents feel safe, secure and loved and that their families feel content in the knowledge their loved ones are being well cared for. I am extremely proud of my night team of Nurses, Senior Carers and Carers and together we ensure we maintain a professional, relaxed and friendly environment. We ensure we respect our residents’ privacy and dignity at all times and work hard to promote a homely atmosphere.


Cheshire Grange and those who live here are as much in our hearts as those who love them, we will always strive for the best for our residents, families and our team.


In my spare time, I enjoy spending time with my family, reading books and walking with friends.


Frequently Asked Questions about Barchester Cheshire Grange Care Home

What types of Care is Barchester Cheshire Grange Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Cheshire Grange Care Home provide?

Palliative Care & Convalescent Care are other types of care provided.

How many Rooms does Barchester Cheshire Grange Care Home have?

There are 50 Single Rooms.

What are the Facilities & Services at Barchester Cheshire Grange Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Cheshire Grange Care Home to the centre of Lymm?

0.8 mile(s) as the crow flies, distance by road may be significantly further.