Barchester Cheshire Grange Care Home

Booths Hill Road, Lymm WA13 0EG
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9.9 54 Reviews
  • Barchester Cheshire Grange Care Home, Lymm
Cheshire Grange is a fifty capacity care home from the widely respected care provider Barchester, known throughout the sector for delivering skilled care in homely settings, thanks to a highly trained and fully-resourced team of staff.

The home maintains a flexible programme of activities, dedicated to a positive physical and emotional lifestyle, alongside the personalised care packages staff adhere to.

Specialising in provision for adults with dementia, Cheshire Grange offers comfortable social environments and en-suite bedrooms.

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Care Provided by Barchester Cheshire Grange Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Dawn Holsgrove-Smith (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Cheshire Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,726

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Cheshire Grange Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barchester Cheshire Grange Care Home Reviews (54)

Total of 54, showing 21-40
9.9

Barchester Cheshire Grange Care Home has a Review Score of 9.9 (9.949) out of 10, based on 12 reviews in the last 2 years. Over all time Barchester Cheshire Grange Care Home has 54 reviews.

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Review from Catherine L (Daughter of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who recently passed away, was a resident at Cheshire Grange for a number of years until her death. The care that she received was always excellent and especially so at the end when, under the most difficult of circumstances due to the Covid pandemic, she was nursed with great compassion and
care. She suffered a lot of frustration being dependent on her carers in a way that she would never have wanted but the staff always treated her with respect and showed enormous patience and kindness to her for which she, and her family, were extremely grateful.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Cheshire Grange Care Home

Please accept our condolences to you and the family at this time. Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Karen W (Daughter of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Handing over the care of a much-loved mother was such a difficult thing but all the staff at Cheshire Grange have been absolutely fabulous. They care for Mum so well and support the family too. I really can’t recommend them highly enough.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Cheshire Grange Care Home

Thank you for your review regarding your Mother's care and the support the home has given to the family, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Helen C (Cousin of Resident) published on 3 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative is always treated well and as an individual, in fact, all the residents are. I have never seen anyone there treated with anything less than kindness and patience. The place is light and airy with lovely views and a well-tended garden. The furniture and decorations look fresh and new and
the rooms are always clean and tidy. The activities team are always thinking up new ideas for crafts, quizzes, flower arranging etc. My relative particularly likes the visiting musicians. If I had to say what the best thing was about the place, I would say the staff.

Reply from Andrea Finch, Administrator at Barchester Cheshire Grange Care Home

Thank you for your review and the positive experience of the home as a family. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Phil S (Son-in-law of Resident) published on 2 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Home is kept in beautiful condition, bright, clean and the staff are very friendly and helpful. The care is excellent. My mother-in-law, who has Alzheimer's, has been a resident for over 2 years and we have been delighted with the care she has received. She is so happy and contented and feels so
safe and cared for, especially in the current (pandemic) circumstances. My mother in law and all our family would like to thank all the staff for providing such a safe, friendly and caring environment and we would recommend Cheshire Grange wholeheartedly to anyone considering care for their loved ones.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Cheshire Grange Care Home

Thank you for your review and positive experience of the home as a family , We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Joyce C (Regular Volunteer) published on 24 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a volunteer at Cheshire Grange for over 5 years. I thoroughly enjoy spending time doing activities with the residents or just chatting. I became a volunteer after my brother passed away - he was a resident. The staff were so good with him I just wanted to give something back. I have not
been to Cheshire Grange since 16th March as I decided to self isolate due to Covid-19. I have missed going to Cheshire Grange so much, I can’t wait for it to be safe for me to go back. I cannot recommend Cheshire Grange highly enough. The staff are wonderful and really care for the residents.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Cheshire Grange Care Home

Thank you for your review and the time you kindly give to the home as a volunteer. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Martin B (Son of Resident) published on 14 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident of The Barchester Cheshire Grange in Lymm for several years now. Since she was first admitted when she was very unsteady on her legs and having falls.
The staff have been wonderful, her care excellent, and she has never had a bedsore even though she rarely gets out of
bed!
She feels very safe and secure here and speaks highly of the staff and her care. We all also enjoy seeing and chatting to her via FaceTime now and again.
She also really enjoys her meals, and a glass of wine when she fancies it.
We are pleased that we have been able to visit her, socially distancing of course in the marquee, and being kept informed of how the care home is dealing with COVID and all their updated plans and rules as the situation changes.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Cheshire Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from John S (Power of Attorney of Resident) published on 13 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was visiting my cousin at Cheshire Grange for a whole day every six weeks until the lockdown and had been doing so for the past two years. I have been hugely impressed by the care residents receive. The staff are always friendly and helpful to visitors and whenever I have raised issues about my cousin's
health I have received sympathetic and helpful advice and action. I have never heard any member of staff say a cross or unkind word to any of the residents. The place is kept spotlessly clean. There is always a good range of entertainment for the residents. Although my cousin was reluctant to leave her own flat, I think she has settled well at Cheshire Grange and now thinks of it as her home and the staff as her extended family.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Cheshire Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Mark E (Son of Resident) published on 13 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Cheshire Grange since the beginning of the year, it has helped knowing that she is somewhere safe and secure where staff make every effort to understand her complex needs, any problems have been dealt with swiftly and professionally with mums best interests at heart. All the staff
have been amazing during this bizarre time we are in, working tirelessly to keep Cheshire Grange a haven amidst the chaos of the outside world, we have been kept informed with all necessary information relating to Covid but not bombarded with unnecessary facts and we have had several kind messages and ‘reach outs’ from the home and activities team keeping us connected. Peace of mind is a great thing for a care home to give and that’s what we get from the manager and her team at Cheshire Grange.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Cheshire Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Angela G (Daughter-in-law of Resident) published on 3 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cheshire Grange at Lymm provides absolutely, excellent care in every respect for my mother-in-law and my husband shares this view. The staff are all genuinely caring, compassionate and attentive, they are really lovely people. They are also very professional in their jobs and deliver the highest standard
of nursing care. My mother-in-law’s needs are unfortunately many and complex but they have addressed them all. She feels as well, happy and safe as it is possible for her to be. We feel so much calmer knowing that she is well cared for. Cheshire Grange has a great atmosphere, it is friendly, warm, calming and very well run. I can say all this with confidence as I have experience of several nursing homes through close elderly relatives and Cheshire Grange is by far the best.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Cheshire Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Peter K (Friend of Resident) published on 10 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We found the home for our good friend who needed palliative care as she was suffering from terminal cancer. We had hoped her stay would have been a lot longer but unfortunately, she only survived 8 days. However, during her short stay, she received the finest care imaginable. The home was clean, warm
and friendly, and more importantly, EVERY member of staff could not have done more, and there were many, many staff both nursing and caring staff available at all times. They even provided a guard of honour for her as the undertakers took her from the home! I recommend this home to anyone who has a friend or family member needing care. It is not the cheapest, but in my opinion you get far more than you pay for at Cheshire Grange. Thank you again Cheshire Grange care team.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Cheshire Grange Care Home

Please accept our condolence's. Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will share your feedback with the team.


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Review from Karen B (Daughter of Resident) published on 18 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been living at Cheshire Grange in the Memory Lane unit, for about 8 months. She was admitted from hospital, where she hadn't been out of bed for five weeks. Within days, the staff at Cheshire Grange were encouraging her to stand and then to walk again. Since then, they have done wonders and
miracles with her. She genuinely loves the staff as they all have so much time to chat with her, sing with her and generally give her love and attention. I couldn't have wished for a better place to care for Mum, now that we are not able to. I can't recommend Cheshire Grange enough.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Cheshire Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Nigel G (Son of Resident) published on 31 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted into Barchester Cheshire Grange Care Home for dementia care and associated complications in early November 2018.


The nursing and care staff have been excellent in settling dad into the home; the standard of care he receives is excellent and dad is treated with respect and

dignity. However, there is also lots of fun that dad enjoys and the care home provide activities and trips that stimulate residents and create a "home from home" atmosphere.


All the staff, nursing, carers and support staff fully understand the needs of dad and his dementia, they take the time to explain, reassure and recognise when to give dad his own space and when to give him a hug.


Although dad has only been with them for two months, he is content, his well-being is fully catered for, the meals are excellent and he is comfortably readjusting to his new environment. As a family, we are always welcomed and encouraged to spend as much time as we wish with dad.


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Review from Brian H (Son of Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had a short stay in the home for end of life care. As a family we cannot fault the care she was given in her last days. All the staff were wonderful both to mum and the wider family. They ensured mum was comfortable, safe and pain-free. Nothing was too much trouble and we felt they had all
been our friends for a long time. The two staff nurses deserve a very special thank you.

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Review from Mark H (Son of Resident) published on 19 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The moment I walked into Cheshire Grange, I knew this was the care home for my dad. It had everything. Sympathetic supportive staff, excellent dedicated carers and a calm and peaceful warmth radiating from the place. It was the right choice.

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Review from L B (Mother-in-law of Resident) published on 20 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cheshire Grange is a fabulous care home. Communal areas are spotless and residents rooms are light and airy.
The staff are all so very kind and caring.
I love the fact that there are no set visiting hours - it makes the place feel like a real home from home.

Reply from Debbie Tinnion, Deputy Manager at Barchester Cheshire Grange Care Home

Thank you L B for your lovely comments.


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Review from W U (Friend of Resident) published on 6 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff friendly, give 100% to residents. Always go the extra mile. Residents smart, look well cared for, food is excellent and a good choice. Residents encouraged to participate in activities, however sometimes report they are bored. Bedroom smelling strongly of urine at times despite air fresheners
and carpet cleaned.

Reply from Debbie Tinnion, Deputy Manager at Barchester Cheshire Grange Care Home

Thank you for your positive review, which we value greatly.
Our housekeeping team work incredibly hard and we will feed this back to them for action.


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Review from H P (Relative of Resident) published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The 'hands on' care staff are fantastic.
Very caring and know the needs of the resident very well.
The home is welcoming and the cafe is a great asset.
It would be nice if the minibus could be used more for trips out, especially for the upstairs residents.

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Review from Lesley C (Niece of Resident) published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our aunt was admitted to Cheshire Grange in March when her care needs increased beyond residential care. Sadly she died within 9 weeks of her admission but the care she received was exemplary. The home and staff treated her and ourselves with compassion and dignity, particularly at end of her life.
I would recommend Cheshire Grange as a resident and family focussed care home.

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Review from Kirsten S (Respite Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The first time I stayed for 2 months when I broke both arms and I liked the place and everybody was friendly and very helpful. So when I needed help again, my family booked me in again for 2 weeks only. And again, it was very nice, and I could have my dog visit and she just loved the land around the
home, and everybody loved her. And if we need, we will both come back again.

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Review from K L (Daughter of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was very happy with her stay at Cheshire Grange. This is the second time she has stayed there and both occasions were very good and my mother was happy. Staff were great from the initial phone call during her stay and on her checking out.

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Current Review Score: 9.9 (9.949)

Overview of Review Score

The Review Score of 9.9 (9.949) out of 10 for Barchester Cheshire Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.949 for Barchester Cheshire Grange Care Home is calculated as follows: ( (133 Excellents x 5) + (3 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 138 Ratings = 4.949

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Cheshire Grange Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (4)

Dawn

Dawn Holsgrove-Smith

Job Title: General Manager

Welcome to Cheshire Grange Care Home; my name is Dawn and I am the General Manager here.


I have been working within the care sector for the past 15 years, I started my career as a support worker supporting adults with learning disabilities, and later I was promoted to team coordinator, after I was promoted to Head of service managing 3 services. Due to my own personal circumstances, I developed a real interest and passion for improving dementia care, this led to my transition into older people's care first as a deputy manager, and then finally as a registered manager.


I then went on to become a qualified person-centred dementia care trainer and was fortunate enough to be trained by Teepa Snow, who is one of the leading educators on dementia and the care that accompanies it.


Throughout my 15 years of experience that spanned across different providers, I have acquired tremendous knowledge and understanding of the care sector, and I have gained valuable insight into both the challenges and the rewards of delivering high standards of quality and person-centred care.


As the General Manager I aim to ensure that my team continue to deliver a high standard of person-centred care to our residents, placing them at the heart of everything we do. I believe in an open-door policy with everyone here at our home. Do feel free to pop in and meet our wonderful team and ask any questions that you may have, we are all more than happy to help.


Lizzie

Lizzie Overend

Job Title: Deputy Manager

Joined: 2013

I qualified from the University of Chester with a diploma in Adult Nursing in 2010. Since qualifying, I have specialised in later life and dementia care within the private sector. I keep my practice current and up-to-date by attending training sessions internally and externally, and in 2013, I achieved an additional Dementia Mapping qualification through the University of Bradford.


In 2015, I achieved a Bachelor of Science qualification in Nursing, specialising in ‘Care of the Older Person’ at the University of Wolverhampton.


Outside of work, I enjoy watching rugby, spending time with my family, especially my daughter & baby son and dining out with friends.


Hannah

Hannah Murray

Job Title: Head of Nursing

Joined: 2013

Hello, my name is Hannah, and I qualified from Edgehill University with a BSc Honours Degree in Adult Nursing in 2014. Since qualifying I have specialised in the care of the elderly, and Palliative care. I keep all of my practice up to date and I am extremely passionate about Tissue Viability and wound care I am the Tissue Viability link Nurse for Cheshire Grange.


I joined the team as a Bank Care Assistant in 2013 whilst completing my Nurse training, and continued working at Cheshire Grange as a Nurse post qualifying in 2014. I was then promoted to Senior Nurse in 2018 and was then very proudly promoted to the Head of Nursing in 2019.


Since becoming the Head of Nursing I have enjoyed working alongside the management in keeping the home safe and the residents and staff happy and thriving for a positive and happy community.


Outside of work, I enjoy spending time with my three young sons, and my Husband. I enjoy spending time with friends and family and catching up on the soaps.


Joanna

Joanna Pimlett

Job Title: Head of Night Duty

Joined: 2012

My name is Joanna Pimlett and I am Head of Nursing for Nights here at Cheshire Grange. I have been a Registered Nurse for over 20 years and have a real passion for elderly care. My role here at Cheshire Grange is to ensure all our residents feel safe, secure and loved and that their families feel content in the knowledge their loved ones are being well cared for. I am extremely proud of my night team of Nurses, Senior Carers and Carers and together we ensure we maintain a professional, relaxed and friendly environment. We ensure we respect our residents’ privacy and dignity at all times and work hard to promote a homely atmosphere.


Cheshire Grange and those who live here are as much in our hearts as those who love them, we will always strive for the best for our residents, families and our team.


In my spare time, I enjoy spending time with my family, reading books and walking with friends.