Buckingham Care Home offers convenient parking facilities for visitors to ensure a stress-free experience. Dedicated parking area provides ample space for both cars and bicycles, allowing guests to easily access the home.
Key Features:
Free Parking: Ample free parking is available on-site for all visitors.
Accessible Spaces: Designated parking spaces are provided for visitors with disabilities.
Safety: The parking area is well-lit and monitored for the safety of their guests.
Buckingham Care Home has a Review Score of 9.9 (9.872) out of 10, based on 22 reviews in the last 2 years. Over all time Buckingham Care Home has 61 reviews.
Review from Helen F (Daughter of Resident) published on 23 November 2023
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Review from A G (Son of Resident) published on 20 November 2023
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Review from J B (Respite Resident) assisted by family/friend published on 27 July 2022
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Reply from Naomi Roberts, Manager at Buckingham Care Home
Thank you for your comments. We do have a full-time Wellbeing Co-ordinator on site that is dedicated to providing person-centered and meaningful activities to our residents. We are sorry that you feel that you didn't participate fully in our daily activities, we will feed this back to our Wellbeing Co-ordinator and our care team.
We are pleased to know that you received good care, the food was good, and enjoyed a shower on a daily basis.
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Review from Alison M (Daughter of Resident) published on 16 June 2022
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Reply from Naomi Roberts, Manager at Buckingham Care Home
Many thanks for taking the time to review our service. We are delighted to hear that your mum enjoyed the exercises, led by our wellbeing coordinator and that she enjoyed her stay at Buckingham Care Home. Buckingham Care Home is proud to be able to offer a wide range of activities, that appeal to such a diverse audience and we are constantly striving to improve our service levels by building relationships with external companies (hairdressers and chiropodists). We also have a full-time wellbeing coordinator, who is dedicated to providing entertainment and engagement opportunities for all our residents. We appreciate your feedback and will share this with our care teams.
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Review from Debbie C (Daughter-in-law of Resident) published on 6 June 2022
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Reply from Naomi Roberts, Manager at Buckingham Care Home
Thank you so much for your kind words. We are absolutely thrilled that you are happy with Buckingham and the service we provide to your loved one.
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Review from Jan S (Daughter of Resident) published on 31 May 2022
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Reply from Naomi Roberts, Manager at Buckingham Care Home
Thank you for such amazing feedback and we are thrilled you are happy with our service.
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Review from Roger C (Son of Resident) published on 25 May 2022
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Reply from Naomi Roberts, Manager at Buckingham Care Home
Thank you so much for your lovely comments. We will be sure to share them with the whole team.
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Review from G S (Nephew of Resident) published on 25 May 2022
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Reply from Naomi Roberts, Manager at Buckingham Care Home
Amazing comments, thank you so much. We will be sure to share them with the team.
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Review from Debbie W (Daughter-in-law of Resident) published on 24 September 2021
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Review from Nicola H (Daughter of Resident) published on 19 August 2021
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Reply from Manager Manager, Manager at Buckingham Care Home
Thank you so much for taking the time to write this review. Reviews like this give the whole staff team a boost. It was an absolute pleasure
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Review from R S (Wife of Resident) published on 23 June 2021
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Review from A O (Friend of Resident) published on 11 June 2021
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Reply from Wendy - Manager, Manager at Buckingham Care Home
Thank you so much for your positive review. I am so pleased we have changed your perception of care homes and happy that your friend is being well looked after.
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Review from K A (Respite Resident) published on 11 June 2021
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Reply from Manager Manager, Manager at Buckingham Care Home
Thank you so much for taking the time to complete this review. Your comments are wonderful and much appreciated.
Wendy - Manager
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Review from Alan R (Son of Resident) published on 26 November 2020
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Reply from Kirsty Lord, Business Administrator at Buckingham Care Home
Thank you for such a wonderful review. We will relay to all the staff as they work so hard to make the home a great place to be. The residents are like family and it's our absolute pleasure to care for them.
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Review from Joan B (Respite Resident) published on 10 November 2020
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Review from Helen S (Daughter of Resident) published on 20 May 2020
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Review from Julie (Daughter-in-law of Resident) published on 20 May 2020
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Review from Dean S (Grandson of Resident) published on 27 February 2020
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Review from Paul S (Respite Resident) published on 24 February 2020
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Review from Sue L (Daughter of Resident) published on 24 February 2020
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The Review Score of 9.9 (9.872) out of 10 for Buckingham Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.872 for Buckingham Care Home is calculated as follows: ( (225 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 257 Ratings = 4.872
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Buckingham Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 31 Jan 2024
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Job Title: Home Manager
Joined: 2022
Marie has been a dedicated Home Manager at Buckingham Care Home since 2022. With a passion for ensuring quality care and a nurturing environment, she oversees the daily operations of the care home, ensuring that all residents receive the highest standard of care.
Marie's commitment to fostering a compassionate and supportive atmosphere has made her an invaluable leader and a trusted advocate for both staff and residents. Her background in healthcare management and her empathetic approach have consistently contributed to the well-being and happiness of everyone in the care home.
Job Title: Advanced Care Practitioner
Joined: 2021
Sarah is an Advanced Care Practitioner at Buckingham Care Home, where she brings over 6 years of experience in elderly care and nursing. Renowned for her compassionate approach and medical knowledge, Sarah specialises in coordinating care plans, and supporting both residents and their families. Her dedication to providing personalised, high-quality care has earned her recognition and respect within the community. Outside of her professional duties, Sarah is an advocate for continuous education and often mentors junior staff, ensuring the highest standards of care are maintained.
Job Title: Business Support
Joined: 2021
Amy is Business Support at Buckingham Care Home, where she plays a pivotal role in overseeing financial operations and administrative functions. With her keen analytical skills and strategic approach, Amy ensures the smooth running of the care home's business activities, from budgeting and financial planning to resource management. Her expertise and dedication have been instrumental in optimising operational efficiency and supporting the overall mission of providing exceptional care. Amy's commitment to excellence and her ability to manage complex tasks with ease make her a valuable asset to the team.
Job Title: Housekeeper
Joined: 2018
Sue has been the head housekeeper at Buckingham Care Home since 2019. With a meticulous eye for detail and a commitment to maintaining a clean and comfortable environment, she ensures the highest standards of cleanliness and hygiene throughout the facility. Sue's dedication and hard work have made her an essential part of the team, greatly contributing to the health and well-being of the residents. Her friendly demeanour and proactive approach to housekeeping have earned her the respect and admiration of both colleagues and residents alike.
Job Title: Chef
Joined: 2023
James is the chef at Buckingham Care Home, where he brings his culinary expertise and passion for nutritious, delicious meals to the residents. With a focus on creating balanced and appetising menus, James ensures that every meal meets the dietary needs and preferences of the residents. His creativity in the kitchen and dedication to quality have made dining a highlight of the care home experience. James's ability to blend flavour with nutrition reflects his commitment to enhancing the well-being and satisfaction of everyone at the care home.
Job Title: Maintenace
Joined: 2023
Mark is the maintenance supervisor at Buckingham Care Home, where he has earned a reputation for his reliability and expertise. Responsible for ensuring the facility's safety and functionality, Mark handles everything from routine repairs to emergency fixes with efficiency and skill. His proactive approach to maintenance and his quick problem-solving abilities keep the care home running smoothly.
Mark's dedication to maintaining a safe and comfortable environment for residents and staff alike makes him an indispensable member of the team.