St Georges Nursing Home

1 Court Close, Pastures Avenue, St Georges, Weston-super-Mare BS22 7AA

9.9 50 Reviews

Funding & Fees Guide for St Georges Nursing Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care from £1,375

Care home fees are a guide and may vary based on an assessment to understand the level of care and support each resident will need.

(these prices are only a guideline, please contact St Georges Nursing Home to find out the exact price for your requirements)

Facilities

Bar/Café

Close to Local shops

Gardens

Lift

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Residents Internet Access

Residents Kitchenette

Television point in own room

Wheelchair Access

Order by:

Review from Lesley D (Daughter of Resident) published on 7 January 2022
Submitted via Postal Card • Report

Overall Experience

Care is generally very good, and staff are friendly and helpful. The home is very clean, and food is generally good, but there is a lack of social stimulation and activities for those who are able to take part. During Covid restrictions, the home made visiting as easy and as possible as they were able

to, and if a resident needed to isolate, one essential visitor was allowed.

Reply from Helen Jones, CEO at St Georges Nursing Home

Hello, thank you for your review. I appreciate the positive feedback on the cleanliness, food and visiting services. I also appreciate your view regarding social activities. We have two great Activities Leaders who do marvellous work with the residents, but we will look to see how we can add to the stimulations and engagements for the residents. Thanks for letting us know you felt we can do more. My very best wishes to you and your family.

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Review from Tim S (Son-in-law of Resident) published on 5 January 2022
Submitted via Website • Report

Overall Experience

I commend the care staff for their kindness and consideration towards the residents. They are cheerful, and at the same time, professional. The food is excellent, and the activities are entertaining.
I would definitely book myself in here if I were older.

Reply from Helen Jones, CEO at St Georges Nursing Home

Hello, thank you for your kind words. I agree with your assessment, our colleagues are always very kind, cheerful and professional. They are what makes St Georges such a homely place to be. Best regards.

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Review from Jane S (Daughter of Resident) published on 22 December 2021
Submitted via Website • Report

Overall Experience

I can't praise or find words which describe how wonderful the staff and home are in everything. Care of my mum, care of me, dealing with the sad situation. The staff are caring, the ambience of happiness is wonderful as they work together as a team. The food produced was amazing. The laundry service

is superb, as is the cleanliness; it really is a wonderful home, and I feel so fortunate that my mum's last days will be here surrounded by love and attention.
I didn't choose here as Mum was discharged from hospital to here.
I would recommend it to anyone.
If a resident is able to take part, there is plenty for them to do.
Each person is treated with respect, and nothing is ever too much trouble
When I feel low, there is always a kind ear to listen to.
Thank you so much for helping me deal with a very difficult time.

Reply from Helen Jones, CEO at St Georges Nursing Home

Hello, thank you for your comprehensive review of our service in St Georges Nursing Home. As much as I am delighted to read your comments about the food and laundry, I am even more pleased to hear your comments about respect and support. I like that within St Georges, the residents and staff do look after each other a great deal. Plus there's always laughter somewhere. Thank you for taking the time to review the service. With my very best wishes for your family.

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Review from Charmain T (Wife of Resident) published on 3 November 2021
Submitted via Postal Card • Report

Overall Experience

From the outset, my husband was cared for in the most professional, caring and efficient way. All staff were kind, respectful, but friendly both to my husband and myself. Despite Covid restriction, visits were well managed, and staff were sympathetic and helped make them meaningful, allowing time to

discuss his needs and condition to ensure they met his needs as efficiently as possible at all times. I should add, the funeral director handling his funeral commented that this home is one of three of the best.

Reply from Helen Jones, CEO at St Georges Nursing Home

Hello, I am very sorry for your loss. It is particularly kind of you to provide your feedback to us in this time of grief, thank you. I am glad you found my colleagues kind and respectful. They are a warm, happy team in St Georges, they do all care about residents and their relatives, it's why the home feels like a family home. If we may be of assistance to you in this time of grief, please reach out to Julie and the team at St Georges. With my warmest wishes, thank you.

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Review from David B (Husband of Resident) published on 18 October 2021
Submitted via Postal Card • Report

Overall Experience

I have always thought my wife is treated well by everyone. Her dementia means that St Georges is her home environment; all else means nothing anymore. Well done, St Georges!

Reply from Helen Jones, CEO at St Georges Nursing Home

Hello, thank you for your review. I really like the way our colleagues in St Georges treat each resident as an individual, get to know them properly and then enjoy their company. I think the fact the teams are allocated to specific households really helps to raise the sense of comfortable familiarity. Your wife has a lovely kind nature, notwithstanding her diagnosis. It's a great compliment to us that St Georges is home, thank you.

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Review from Chris H (Son of Resident) published on 3 August 2021
Submitted via Postal Card • Report

Overall Experience

Carers and nurses were excellent. They have a person-centred approach and wanted to get to know our mother as an individual. Rooms were very pleasant, although they got very warm in hot weather. Only negative was that it was often difficult to get in touch by phone - calls were unanswered, not enough

portable phones, not enough plug points in the room.

Reply from Helen Jones, CEO at St Georges Nursing Home

Thank you for your review. We are currently reviewing the phone system, so your feedback is particularly timely, thanks, and apologies for the difficulties you experienced. I am very glad our person-centred approach was evident to you. It's the most important and rewarding element of our work. My best wishes to you and your family, thank you.

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Review from Frances H (Wife of Resident) published on 29 July 2021
Submitted via Postal Card • Report

Overall Experience

My husband has been at St Georges since March 2020; he went in a few days before lockdown, so I didn't know a lot about the care home because it was only supposed to be for respite. Once lockdown started and he couldn't come home, he got steadily worse and now can't do anything for himself. The staff

are wonderful with him, can't praise them enough. The home is lovely and well kept. I don't know about the food or activities.

Reply from Helen Jones, CEO at St Georges Nursing Home

Thank you for your review. It must have been extremely difficult for both you and your husband to be separated at the start of the lockdown and since. One of the things we talk about a lot in St Georges is how important all the residents' families are for everyone's well being. Our home feels so loving, not only because of our lovely, committed and capable staff but also because of the engagement and kindness shown by 'our' families. St Georges has a very supportive community of residents, families, friends and teammates. Thank you for your comments; our colleagues will be very grateful. Best wishes.

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Review from Tim W (Son of Resident) published on 4 March 2020
Submitted via Website • Report

Overall Experience

Mum is at the home for three weeks respite care following a fall at her home and three days in hospital. She has vascular dementia. In less than two weeks, she has gained three lbs. She had a problem with hydration which likely caused her to fall but since being at the home her colour has returned and

she is drinking fluids well. Her ability to communicate is very limited but I have noticed that she is using a few more words.
She seems to enjoy knowing there are people about and listening to their interactions. I think the fact that staff are there during the night makes her feel safer.
It is very likely that Mum will stay at the home. She is very well looked after and we, as a family, feel happier knowing she is safe and being well looked after.
I cannot speak highly enough of the staff who are always so warm and friendly not only to the residents but also us, the visitors.
Food is of a very high standard and seems to be almost constantly available

Reply from Helen Jones, CEO at St Georges Nursing Home

Thank you very much for your review.
We really appreciate our great team. They are, as you say, very warm and friendly. I think that is one of the reasons St George's is such a happy relaxed place. We welcome families and friends at any time.
Best wishes and thanks.

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Review from K S (Wife of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience

We both love St George's nursing home, the staff not only make the resident's feel at home but also family and visitors, you are made to feel welcome every visit. The staff are amazing, always helpful and have a smile on their face, nothing is too much trouble. Any concerns are dealt with appropriately

and respectfully. The residents are treated with dignity and respect. I would not want my husband to be anywhere else.

Reply from Helen Jones, CEO at St Georges Nursing Home

Thank you for your wonderful review. We are very proud of our team. Everyone, including residents and families, contributes to the warm welcoming environment. It’s very kind of you to take the time to provide your review, it’s appreciated.

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Review from A W (Wife of Resident) published on 20 June 2019
Submitted via Postal Card • Report

Overall Experience

Overall the carers are good, some can be rather abrupt.
Response times are not that good when needing assistance and personal care given by some staff is not that great.
It is a very well thought out building.
It's a shame there are no activities at the weekends.

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Meet the Team (6)

Simon Potter

Job Title: Manager

Joined: 2024

Simon brings a lifetime of experience to his role as Registered Manager of St Georges. His interest in social care started at a young age when a good friend’s sister had complex disabilities; seeing the challenges faced by the family it sparked what would become a passion to work in the sector. Starting on the YTS scheme and over 30 years later Simon has worked with learning disabilities, those living with mental health conditions and for the past few years in residential and nursing homes. Progressing quickly to a management position means Simon not only has experience in care but also in managing a number of settings.

Simon feels strongly that life doesn’t stop just because the time has come to move into long-term care, in fact, it is very much the start of a new chapter. Simon is committed to ensuring residents are valued and respected with open lines of communication with all those associated with St Georges.

As a local living nearby Simon is keen to get involved with the community around the home. Outside of work Simon enjoys eating out and walking his cockapoo, Bayley.

Zoe Ashton

Job Title: Head of Wellness/Lead Activities Coordinator

Zoe moved into the care sector after many years working as a dental nurse. Driven by a desire to spread happiness and make people smile, her role as Head of Wellness and Lead Activities Co-ordinator for Allegra Care is immensely rewarding as it gives her a unique opportunity to enrich residents’ lives.

As well as informing her working methods, Zoe’s creative and musical interests occupy much of her leisure time. She also enjoys time with her family and long walks in the countryside with their dog.

Richard Tudor

Job Title: Chef Team Leader

Joined: 2019

Starting his career in rosette restaurants and hotels across the West Country, Richard went on to become a college lecturer in cookery and catering, a position in which he worked with people with complex needs.

Building on this experience, he then ran activities provisions for two autism centres operated by the National Autistic Society, roles which involved extensive cooking and nutrition demonstrations.

Working as Chef Team Leader at St Georges, Richard devises and cooks a variety of nutritious and appetising menus to meet all residents’ dietary needs. This resident-led approach is enhanced by informal feedback and resident meetings, as well as input from staff. Flexibility and adaptability are key to ensuring the provision of alternative options for residents.

Championing fresh, local produce, Richard and his team work closely with local suppliers to source the best quality, traceable ingredients. Enabled by St Georges’ household operational model, with individual kitchens shared by small household groups, Richard also organises and delivers live cooking demonstrations.

Debbie

Job Title: Receptionist

Joined: 2017

St Georges’ first point of contact for many, Debbie is most likely the voice you will hear when you phone and the friendly face you will first see when you visit. In her role as Receptionist, Debbie enjoys getting to know all residents, and their families and visiting healthcare professionals.

All visits are booked via Debbie and she will always make sure that anything dropped in for residents is promptly and safely delivered. St Georges’s reception is a busy place but, with Debbie’s calm and proficient organisational skills, everything runs smoothly.

Amanda Porcel

Job Title: Regional Manager - Western Region

Joined: 2015

Amanda brings 40 years of working experience in social care to her role as Regional Manager for the Western Region of Allegra Care. Amanda has been a Registered Manager at both Olive Tree House and Rose Garden since they opened over 8 years ago. Very much a people person, she’s dedicated to helping others and passionate about elderly care and the difference it can make to people’s quality of life. From training and mentoring colleagues to building strong working relationships with healthcare professionals in the local community, it’s a positive outlook that also benefits her working relationships.

Catherine Crawshaw

Job Title: Regional Resident Liaison Manager – Western Region

Joined: 2024

Catherine has worked in sales and marketing her whole career, after graduating with a degree in Textile Management she worked in Corporate Workwear for many years. Catherine’s first role in the care sector was working with a disability charity that ran nursing homes and enablement projects for young adults. While her two children were younger, she joined her husband in his estate agency, but was delighted to return to the care sector in 2020 and now cannot imagine doing anything else.

Catherine’s role with Allegra is to support residents and their families as they explore care options. Working with the teams in the individual homes she ensures that during every stage from initial enquiry through to moving in with us every question is answered, and we offer the reassurance needed for the next chapter in our resident’s life. It is important for our residents to remain part of the community in which will have lived for years, often all their lives, so the other part of this role is connecting with local community groups, charities and organisations.

Catherine has said that working for Allegra with their groundbreaking household model means we are offering a home with compassion and care whilst ensuring residents are retaining their independence and quality of life.

Out of work, Catherine enjoys baking, gardening and walking the family Labrador. The children are older now, but still keep her busy!

St Georges Nursing Home

Care Provided by St Georges Nursing Home

Good to Know

Funding & Fees Guide for St Georges Nursing Home

Facilities

St Georges Nursing Home Reviews (50)

Overview of Review Score

Detailed Breakdown of Review Score

Performance

Care Quality Commission (CQC) Rating

Overall
Requires improvement

Bed Vacancies

Awards / Recognitions (1)