Jubilee Lodge

Meadow Way, Bourton-on-the-Water, Cheltenham GL54 2GN
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9.7 78 Reviews
  • Jubilee Lodge, Cheltenham
Jubilee Lodge offers up to 74 residents compassionate, individualised dementia, nursing, respite and intermediate care in small, friendly and comfortable households.

Jubilee Lodge opened in 2012 in the Cotswold village of Bourton-on-the-Water is just a short walk to the picturesque centre of the village where there are shops and tearooms.

This home has been designed with well-being and comfort in mind with cosy lounges to relax in, beautifully landscaped gardens and social activities taking place daily. The home boasts spacious bed-sitting room, with en-suite facilities, offering a peaceful oasis.

A friendly, professionally trained team are on hand around-the-clock to offer support while enabling residents to continue to enjoy a fulfilling and independent lifestyle.

Dedicated activities coordinators organise a varied programme of events around each individual's requests, hobbies and interests. The team will be delighted to assist residents to continue with existing pastimes, as well as give the opportunity to try something new.

They make sure everyone is able to enjoy themselves to the fullest with arts and crafts, gentle exercise, coffee mornings or more individual pursuits plus visits from outside entertainers. The home has its own minibus for trips out.

A talented cook and kitchen team prepare tasty, home-cooked meals.

The freshly prepared, delicious dishes are carefully balanced to get the best nutritional value and take into account individual dietary requirements and preferences. Seasonal produce is chosen whenever possible and of course, relatives and friends are always welcome to join.

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Care Provided by Jubilee Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 74 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rebecca Long (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (74)
    • Single Rooms with ensuite Wet Room (74)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Jubilee Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,425 – £1,525
    • Self-Funded Residential Dementia Care £1,525 – £1,645
    • Self-Funded Nursing Care £1,760 – £1,760
    • Self-Funded Nursing Dementia Care £1,760 – £1,760
    • RESPITE Self-Funded Residential Care £1,555 – £1,670
    • RESPITE Self-Funded Residential Dementia Care £1,670 – £1,790
    • RESPITE Self-Funded Nursing Care £2,005 – £2,005
    • RESPITE Self-Funded Nursing Dementia Care £2,005 – £2,005

  • Your fees cover several areas while in their care.
    These services are: Personal care, accommodation,
    utilities, use of communal areas, meals, drinks and
    snacks, laundry (excluding dry cleaning),
    housekeeping, maintenance and activities run by the
    home.


    Services NOT included in price are: dentistry, chiropody,
    physiotherapy, occupational therapy, opticians, hairdressing,
    medications, toiletries, clothing, newspapers/magazines.
    During your stay, you may need to purchase additional goods
    and services. If they are able to provide such goods and
    services, they will tell you how much these goods and services
    will cost and they expect that you will pay for these goods and
    services at the time you request them.
    They can accompany loved ones to private appointments,
    however the fee attached to this is £21 per hour. Where private taxi
    services are used for transportation to appointments the cost should
    be paid for by yourself.
  • (these prices are only a guideline, please contact Jubilee Lodge to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time.


  • Parking

  • Free parking is available outside the home.


Jubilee Lodge Reviews (78)

Total of 78, showing 1-20
9.7

Jubilee Lodge has a Review Score of 9.7 (9.741) out of 10, based on 26 reviews in the last 2 years. Over all time Jubilee Lodge has 78 reviews.

Overall Experience

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Review from R Y (Daughter of Resident) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Jubilee Lodge provided excellent care from a lovely team of carers and staff. As a family, we couldn't have chosen a better place for my mum to have some respite. Always helpful and very kind carers and Mum said the food was excellent! Thank you all very much.

Reply from Rowen Campbell, on behalf of the team at Jubilee Lodge

It was a pleasure to have your mum with us, and she is welcome any time. We appreciate you taking the time to share your feedback and write us a review, thank you.


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Review from Anthony T (Brother-in-law of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister in law has been in Jubilee Lodge for nearly two years. In this time, she has been looked after really well. The whole staff have been incredible. The chefs go beyond their duties in regards to all foods and we have made some good friends with them all.

Reply from Rowen Campbell, on behalf of the team at Jubilee Lodge

Thank you very much for taking the time to share your experience of Jubilee Lodge - we'll pass on your feedback to the team, and the chef in particular! Please don't hesitate to ask if there is anything more we can do to help your family.


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Review from S D (Friend of Resident) published on 6 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been a resident at Jubilee Lodge for a little while now and I haven't seen her so settled and happy for a long time - it's a joy to see. The staff, although always very busy, go above and beyond every day and always with a smile on their faces. The manager and deputy are always available
to talk through any questions and nothing ever seems too much trouble. It's always a daunting time when a loved one needs to go into care but Jubilee made the transition so easy and any fears were dispelled very early on. From the moment you walk through the door, you are greeted with a smile, the home looks and smells clean and really well looked after. The only downside I would say that she has commented on is the food could be a little more varied, but that is a small price to pay for knowing she is well looked after and ultimately, happy. I wouldn't hesitate in recommending Jubilee Lodge to anyone.

Reply from Rowen Campbell, on behalf of the team at Jubilee Lodge

What lovely words, thank you. We appreciate you taking the time to share your experience of Jubilee Lodge as we're sure your feedback will be of help and support to others facing the task of choosing a care home for a loved one. It's a pleasure to care for your friend and we're delighted that she is so happy with us. Thanks too for feedback on our food, which has been noted.


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Review from Helen M (Daughter of Resident) published on 23 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was moved into Jubilee Lodge 7 weeks ago and the lovely staff could not have been more welcoming. There is always a happy buzz amongst the staff and I am always greeted with lovely smiles. These early weeks while Dad settles in have been challenging but the staff are always proactive and make
themselves available to chat matters through and look at positive resolutions.
Dad just loves the food. Whenever I ask him how a meal was he says "It was excellent" and he can be a real grump! The chef and his team do an incredible job of listening to the residents and relatives and making any adjustments or changes for the better. The menus rotate with seasonal changes but with regular stalwarts like fish on Friday and a delicious Sunday roast. Dad is totally spoilt with a cooked breakfast every morning, where grilled tomatoes and fried bread are made especially for Dad.
Thank you Jubilee Lodge for caring for my Dad so amazingly and just keep doing what you are doing!

Reply from Rowen Campbell, on behalf of the team at Jubilee Lodge

What lovely feedback, thank you! We're so glad to have your Dad with us, and over the moon that he is so happy with us here. We will pass on compliments to the chef if there is anything more we can do to support your Dad, please don't hesitate to ask.


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Review from Beverley N (Daughter of Resident) published on 20 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been in Jubilee Lodge for the past 22 months. As a resident, he had always been treated with care and compassion. I can only comment on day staff, as I haven't been in during night time, but Dad has a good rapport with the carers. I would definitely recommend Jubilee Lodge to any family or
friends.

Reply from Rowen Campbell, on behalf of the team at Jubilee Lodge

Thank you for taking the time to write us a review of your dad's experience at Jubilee Lodge, and for your recommendation. It's a pleasure to have your dad with us, and if there is anything more we can do to support him, or you, please don't hesitate to ask.


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Review from Emma d (Daughter of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day my mum arrived on the assessment unit back in May, the staff have been kind and very understanding, so much so that when we had to decide on a residential home for her to move to after her assessment, we chose for her to stay at Jubilee Lodge. All the staff on every unit are friendly
and patient with her. The communication is excellent and the management is second to none. We are very happy Mum is at Jubilee Lodge and she is safe, happy, and well cared for. Thank you all. Oh, and she loves the food!

Reply from Rowen Campbell, on behalf of the team at Jubilee Lodge

Thank you for you kind words about our home, and about the food. We are so happy to be able to continue caring for your mum, and glad that we are able to support your family this way. If there is ever anything else we can do, please just let us know.


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Review from Judy L (Sister-in-law of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Living so far away means, we only visit every couple of months, but we are always made feel very welcome, even given a cup of tea and a biscuit if the staff can find the time. It is obviously a very caring community, everyone is so kind and helpful. Our sister-in-law is very happy in her environment,
she loves the staff and appreciates the care she is given. we cannot speak highly enough of Jubilee Lodge.

Reply from Rowen Campbell, on behalf of the team at Jubilee Lodge

Thank you for taking the time to share your feedback and leave us a review - we really appreciate it. It's always nice to welcome friends and family to Jubilee Lodge. It's a pleasure to care for your sister-in-law, and if there is anything else we could do, please just let us know.


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Review from H K (Respite Resident) published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous food, very caring and loving nurses and staff. Many, many thanks for helping to get me back to health. I was very thin and lost a lot of weight during my stay in hospital. Now I have gained over 7 pounds!

Reply from Rowen Campbell, on behalf of the team at Jubilee Lodge

Thank you for sharing your wonderful story and for taking the time to write us a review! It's a pleasure to have you with us at Jubilee Lodge and to be on your journey back to health with you. Please don't hesitate to ask if there is anything more we can do to support you.


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Review from M M (Daughter of Resident) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My last review was in May 2023 and I couldn’t praise Jubilee Lodge enough. I felt I must do another review though as they are just better than ever! My mum has been so well supported and looked after by all the team. She recently had to spend some time in the hospital and said every day how she couldn’t
wait to get home to her friends. Jubilee Lodge really feels like home to her, (and to all of her family!), and this was made even more evident by how unsettled she was in the hospital. The team are just amazing and has helped all of us so much, not just Mum. We are very grateful for all the love and care you provide. Thank you.

Reply from Rowen Campbell, on behalf of the team at Jubilee Lodge

What lovely feedback, thank you! We are delighted to have your mum with us, and it's wonderful to hear that she feels so settled with us at Jubilee Lodge. Do let us know if there is anything else we can do for your mum, or for your family.


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Review from J T (Sister-in-law of Resident) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff at Jubilee Lodge are very helpful and caring, nothing is too much trouble. My sister-in-law is a resident there and we couldn't wish for a nicer place under the circumstances. Food wise they will go all out to accommodate her. They are all amazing. And our thanks go out to them all. Thank
you.

Reply from Rowen Campbell, on behalf of the team at Jubilee Lodge

Thank you for your kind words about our home and our team. We are delighted to have your sister-in-law with us at Jubilee Lodge. If there is anything more we can do to support her or your family, please just let us know.


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Review from Christine N (Friend of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to say thank you to all the staff who look after our friend. She is very happy here and is looked after extremely well. When we visit we are made welcome. We have had lunch with our friend, the chef and staff have gone out of their way to make our lunch an enjoyable one with our friend.
So happy memories.

Reply from Rowen Campbell, on behalf of the team at Jubilee Lodge

Thanks so much for taking the time to write us a review. We're so pleased your friend is happy with us at Jubilee Lodge, and that we're also able to make you feel so welcome when you visit. We appreciate your feedback, thank you.


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Review from B C (Daughter of Resident) published on 19 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Jubilee Lodge for over 2 years, at the grand old age of 98, the care he has received has been excellent. The staff are very welcoming and give my father good care, also communicating with us as a family so we can discuss his care needs. I would recommend Jubilee Lodge to anyone
who is looking for a care home.

Reply from Helen Dearing, On behalf of the team at Jubilee Lodge

Many thanks for your review, we really appreciate it. We love having your father stay with us, he's an absolute delight. The staff will be thrilled to hear how highly you think of the care and communication we provide. Thank you for recommending Jubilee Lodge.


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Review from G S (Daughter of Resident) published on 25 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care facility that has been welcoming to my mother and family in these life-changing circumstances.
Food quality has been at a great standard, adapting to familiar flavours and consulting my mother and I on preferences.
Excellent multidisciplinary team, working together to give high standards
of care.

Reply from Rowen Campbell, on behalf of the team at Jubilee Lodge

Thank you for your feedback, we do appreciate it. I'm glad we've been able to support your mother with finding her favourite foods. Do let us know if there is anything else we can put on the menu! We're glad to have your mother with us at Jubilee Lodge.


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Review from Simon C (Nephew of Resident) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with Jubilee who are looking after my uncle.
Lovely staff and great communication.
My uncle is well looked after and the staff are very helpful.
He is well fed and there are activities to keep him occupied.

Reply from Rowen Campbell, on behalf of the team at Jubilee Lodge

Thank you for taking the time to write us a review - they do mean a lot to us. We're glad your uncle is settled with us here at Jubilee Lodge. If there is anything more we can do for him or for your family, please just let us know.


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Review from A B (Daughter of Resident) published on 15 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with Jubilee Lodge and very pleased my mum is a resident. In my experience Mum and the other residents are always treated with care, dignity, and respect. The staff are consistently welcoming and approachable when I visit. My mum settled into the home very quickly and this I attribute
to the staff’s care, attention, and understanding of her needs in the early days after her admission. I am kept informed of any changes in her health and welfare and feel secure in the knowledge the staff will do everything necessary to ensure her care and comfort at all times.

Reply from Anna Jennings, Team Member at Jubilee Lodge

I am glad to hear that your mum has settled well with us at Jubilee Lodge. We appreciate you taking the time to write us a review - we always love to hear families' feedback. If there is anything more your mum needs, please just let us know.


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Review from J L (Sister of Resident) published on 13 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

18 months ago my sister-in-law was an independent, happy, active character. Then she had a fall causing a brain bleed and long hospitalisation. We were sad to realise she would have to give up her home and move into a nursing home. However Jubilee Lodge has been the perfect place and we are amazed at
her improvement. The staff have been so kind and caring. Encouraging her to do things we thought she would never be able to do again. Living so far away we cannot visit often but see such a change in her each time. Last week she told us she considers herself lucky to be in the peace and quiet of Notgrove Ward amongst lovely people. We drove back home saying how lovely it is that she still feels loved and appreciated by those around her.

Reply from Rowen Campbell, on behalf of the team at Jubilee Lodge

We really appreciate you taking the time to write us a review, thank you. I'm sure your sister-in-law's story will be really helpful to others in a similar situation looking for care for a loved one. I'm glad that she considers herself lucky to be with us at Jubilee Lodge - it's lovely to have her with us! Please do let us know if there is anything else we can do for her, or for you.


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Review from Geoff F (Son of Resident) published on 13 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Right from the front reception through to the staff the atmosphere at Jubilee Lodge is welcoming.
My mother is settled, content and happy.
She is very well looked after by the caring staff. Well done to all at Jubilee.

Reply from Rowen Campbell, on behalf of the team at Jubilee Lodge

Thank you for taking the time to write us a review, we really appreciate it. I'm glad your mother is settled with us. If there is anything else she needs, do just let us know.


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Review from Susan S (Stepdaughter of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepmother tells me that she is very content and well looked after at Jubilee Lodge. I think the staff are kind and caring, and there is a “family “ atmosphere.
I am particularly grateful to the admin staff who are kind and helpful and quickly respond to my questions.
Thank you.

Reply from Rowen Campbell, on behalf of the team at Jubilee Lodge

I'm so glad to hear that your stepmother is happy and settled with us at Jubilee Lodge. I'm also glad we're able to support you, if there is anything else we can do for either of you, please do just let us know. Thank you for taking the time to write us a review.


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Review from R K (Daughter of Resident) published on 31 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff at Jubilee Lodge highly enough. The care for my mum is excellent, she has a dedicated carer, who with the others goes above and beyond. I have sat with my mum on numerous occasions and watched all the residents in her unit (dementia) happy and smiling and always finishing their
lunch. The activities are varied and engage the residents. They stand at the front door where you are greeted with a smile. I am also pleased I am kept informed of any changes.

Reply from Rowen Campbell, on behalf of the team at Jubilee Lodge

Thank you for taking the time to write us a review, and for sharing your experiences of Jubilee Lodge. If there is anything else we can do for you or your mum, please just let us know.


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Review from Hilary G (Niece of Resident) published on 16 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our uncle is now happy and settled at Jubilee Lodge. He feels he's come home having been in several hospitals and care homes. When we walked in the atmosphere of Jubilee Lodge is warm and friendly, and the staff smiling. Obviously happy in the work. Well done Jubilee.

Reply from Rowen Campbell, on behalf of the team at Jubilee Lodge

I'm so glad your uncle is happy and settled with us at Jubilee Lodge. Thank you for sharing your experiences with us - it does make a difference.


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Current Review Score: 9.7 (9.741)

Overview of Review Score

The Review Score of 9.7 (9.741) out of 10 for Jubilee Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.741 for Jubilee Lodge is calculated as follows: ( (232 Excellents x 5) + (60 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 301 Ratings = 4.741

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Jubilee Lodge is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Aug 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (6)

Rebecca

Rebecca Long

Job Title: Home Manager

Joined: 2023

Rebecca joined the Trust in September 2023 as Home Manager at Jubilee Lodge. She has worked in care since she was 18 when she started her career as an auxiliary.


Rebecca has gained experience and qualifications over the years working with children, adults with disabilities and the elderly. She has now been a registered manager for over 10 years.


Rebecca considers herself very fortunate to have met the most wonderful people over the years. It has been a pleasure to work with individuals and their families to provide bespoke care. Her vision for Jubilee Lodge is to see it moving forward and going from strength to strength. She believes in supporting the local community sharing our knowledge, and opening our doors to the people of Bourton.


Outside work, Rebecca enjoys spending time with her family including her nine grandchildren, and her two dogs, Nala and Mavis.


Louise

Louise Oldbury-Churchward

Job Title: Head of Dementia Care

Joined: 2006

Louise has worked for the Trust since leaving university in 2006. Louise initially started as a care assistant and has worked her way up to Head of Dementia Care.


Louise has excelled in her role and received a silver medal of merit from the British association of the Orders of Malta in recognition of her work in 2018.


Louise said, “I can honestly say I love my job and cannot imagine myself doing anything else. It is a privilege to be able to spend my day supporting the residents and employees within our home”.


Louise is passionate about the benefits of person-centred care as this enables her to provide the support with each resident needs to have the best possible experience.


Outside of work Louise can be found enjoying time with her family and going on bear hunts with her daughter in the woods!


Srilatha

Srilatha Dachepally

Job Title: Bursar

Joined: 2021

Srilatha joined Jubilee Lodge in the Autumn of 2021 as their Bursar. Srilatha enjoys the variety the role brings, and she enjoys continually learning in the role. Srilatha enjoys spending time with the residents including completing puzzles & crosswords with them.


When Srilatha isn't at work she spends time with her friends and family, she encourages and supports her daughters in their studies and their musical hobbies.


John

John Smith

Job Title: Handy Person

Joined: 2018

John has been at Jubilee Lodge since 2018, originally starting as a gardener before progressing to the role of Handy Person. John still enjoys working in the garden and keeping the gardens looking nice and tidy throughout the year. John takes pride in all he does and ensures all the bedrooms are decorated to a high standard.


When John isn’t at work, he enjoys spending time with his children. John also enjoys clay pigeon shooting, walking and he has a keen interest in nature.


Lisa

Lisa Mustoe

Job Title: Activities Co-ordinator

Joined: 2021

Lisa joined Jubilee Lodge in 2021 and has enjoyed getting to know the residents. Lisa loves learning residents’ life stories and enjoys bringing a smile to their faces.


When Lisa isn’t at work, she enjoys spending time with friends and family and exploring new places. Lisa can often be found singing and dancing and enjoys a variety of music from the 50s and 60s, modern music, dance music and reggae.


James

James Knight

Job Title: Head of Housekeeping

Joined: 2006

James joined the Trust in 2006, working as a part-time Kitchen Assistant. He has since worked his way up to Head of Housekeeping in 2018.


What James likes most about the role is making sure the residents live in a safe and clean environment and always have a smile on their faces.


Outside of work James can be found at the gym, walking his dog Ted or spending time with his nieces and nephews.


Frequently Asked Questions about Jubilee Lodge

What types of Care is Jubilee Lodge registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Jubilee Lodge provide?

Palliative Care, Day Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Jubilee Lodge have?

There are 74 Single Rooms.

What are the Facilities & Services at Jubilee Lodge?

Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Jubilee Lodge to the centre of Cheltenham?

13.6 mile(s) as the crow flies, distance by road may be significantly further.