Lime Tree Court Residential Care Home

108 Ettingshall Road, Bilston WV14 9UG
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9.8 110 Reviews
  • Lime Tree Court Residential Care Home, Bilston
The team at Lime Tree Court are dedicated to enriching the lives of their residents, with activities and experiences that bring them joy. Providing residential and dementia care, the team also offer respite care breaks.

There are some fabulous activities to enjoy, from live music and entertainment and regular exercise sessions, to movie afternoons in the home’s cinema, with popcorn and candyfloss.

The team are passionate about discovering the life histories of their residents and what they love to do, so they can create bespoke, meaningful activities.

Every month the home runs a mental health café, where residents, their loved ones and the team chat over coffee and cake, sharing their thoughts and experiences.

The environment in the home is beautiful, the spacious bedrooms have ensuite walk-in wet rooms, there is a vintage themed café and a hairdressing salon, for weekly appointments with a mobile hairdresser. There is also a sensory room, for relaxing, soothing activities.

In the dining rooms, the residents enjoy delicious, home-cooked meals, from roast dinners with all the trimmings to fish and chip Fridays and freshly baked cakes for afternoon tea.

The beautiful, enclosed gardens feature raised planters, for residents who like to enjoy a spot of gardening and growing their own produce, a fishpond and wheelchair friendly pathways. They are a wonderful space to relax with loved ones, who are welcome at any time, and to enjoy special occasions like summer garden parties.

The local community are embraced into life in the home, with students who visit regularly to spend time with the residents. And nobody gets a welcome quite like the residents’ favourite dogs, Tilly and Lennie.

The team also organise trips out, from pub lunches and church visits to community bingo mornings and excursions further afield to the West Midland Safari Park, which they enjoyed this summer.

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Care Provided by Lime Tree Court Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Day Care

Good to Know

  • Person in charge
  • Tyler Durnall (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Lime Tree Court Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,161
    • RESPITE Self-Funded Residential Care from £1,161

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1161 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Lime Tree Court Residential Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Television point in own room
  • Wheelchair Access

Lime Tree Court Residential Care Home Reviews (110)

Total of 110, showing 21-40
9.8

Lime Tree Court Residential Care Home has a Review Score of 9.8 (9.815) out of 10, based on 37 reviews in the last 2 years. Over all time Lime Tree Court Residential Care Home has 110 reviews.

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Review from Ian B (Son of Resident) published on 25 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic care home in every respect, it has, without a doubt, improved my mother's quality of life. What more do we want for our loved ones? The success of Lime Tree is the awesome staff; every individual and team pull together as one. Helpful, friendly, responsive and above all, caring. The home
is always clean and tidy and ready to greet visitors with a welcoming smile. A big thank you to everyone connected to Lime Tree; you do a fantastic job and should be proud of everything you do. When it is my turn for a care home - I am moving in! Thank you for everything you do, and keep up the great work.

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Review from Helen O (Granddaughter of Resident) published on 19 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan is very well looked after. Kind and hardworking staff. Lots of activities, singers etc, for her to see. Rooms are beautifully decorated and kept clean. Laundry washed regularly.

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Review from T N (Daughter of Resident) published on 17 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been a resident at Lime Tree Court for over a year now and throughout that time he has been treated with dignity, understanding and compassion. The staff are patient and kind, despite some of his more challenging behaviours, working alongside him as he tries to navigate the cruel world of dementia
that he now lives in.
The management team are engaged with the staff and show genuine affection for the residents and their families.
It was such a difficult decision moving Dad into Lime Tree Court but it was completely the right thing for us all, as we can now sleep at night knowing he is safe and being well looked after.

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Review from Bridget W (Sister of Resident) published on 17 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with Lime Tree Court; there are always activities and social interaction. The care my brother receives is extremely good and respectful. I am kept up to date, and it's a pleasure to visit him.

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Review from Emma C (Resident) published on 17 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Limetrees staff and just the home, in general, are absolutely fantastic. My grandad is so happy here, and all the staff take their time out of their busy day to speak to you. Any updates on Grandad, they always call and update right away! They are always doing different activities for them (thank you).
I feel at ease alot more knowing my grandad is happy and safe. Thank you, everyone, at Lime Trees.
I recommend this home 100%; your relatives will be happy and safe here.

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Review from J N (Respite Resident) published on 15 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really pleased with my stay here, the staff bend over backwards to help. I would recommend it to anyone who wants good and friendly service. Keep up the good work, I am really picky with what I eat and they will do what they can to fulfil my needs.

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Review from Lesley J (Daughter of Resident) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've rated this home excellent because it is. My review isn't just from November 2023 but long-term. Everyone at the home has the care of the residents uppermost in their minds. From their attitude and understanding of individual needs. I am more than happy for my mom to be in this home knowing she
is looked after properly and most importantly is safe. They go above and beyond in their daily duties. One example of this, during Covid certain staff actually lived in the home during lockdowns to make sure residents were safe during this very difficult time. I take my hat off to them. So keep up the good work one and all and well done.

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Review from Adrian R (Son of Resident) published on 21 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Wonderful staff, especially where my dad was on floor three. The events manager is amazing and always planning some interesting activities. Great staff from reception all the way through. I don't want to single out any one person as you are all equally amazingly considerate, and all were so patient
and caring of my dad.
The rooms are spacious and modern, and the whole building is purpose-built. It lacks character but is functional, clean and fresh. The gardens are wonderful, and Dad enjoyed many days there, looking at the plants and fish in the pond. Dad always had a moan about the food but was really generally very good with lots of choices. Lots of activities and events and all were encouraged to take part. My dad, despite a couple of issues with other residents, seemed to genuinely love the staff, the company and the activities such as singing, exercises and arts and crafts. Staff went out of their way to help, and I would be very happy to recommend Lime Tree Court as a place for anyone's relative to stay.

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Review from K L (Friend of Resident) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited my friend in Lime Tree, it is like a 5-star hotel after the hospital put her in another setting, it was a place that should be shut down.

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Review from Susan L (Friend of Resident) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since I have been a visitor to this care home I have witnessed nothing but high quality of care and attention to all residents. They are cared for as one of their own relations.

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Review from Kath D (Daughter of Resident) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom in Lime Tree never did I think she would settle so good, having lived in her house for 68 years she really likes it.

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Review from Roy F (Husband of Resident) published on 25 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers and the staff are the most helpful and understanding I have ever come across. Nothing is too much trouble for them and I cannot praise them enough. My wife is very happy at the home. Thank you.

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Review from Julie R (Daughter of Resident) published on 16 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the care home as a whole is great, if there are any problems I can approach the staff and they sort it out for me. My mom loves when they have entertainers in, I enjoy seeing the updates on social media, it keeps me updated.

Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you so much for your kind words about our home and team and so glad you like the home's private social media page. It really is a great way to stay in touch and showcase all the wonderful things our team and residents are doing. Best wishes.


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Review from Kerry L (Daughter of Resident) published on 30 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home with a wonderful standard of care, my mom loves it there and I’m so grateful. I have worked in catering in a nursing home and it was awful, this place has restored my faith. The staff interact with residents constantly

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Review from A P (Daughter of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home came highly recommended from various people and justly so. As soon as you walk through the door, you're given a lovely warm welcome and the whole home has a friendly, relaxed atmosphere between staff and residents. The activities they do with the residents are fantastic, along with the way
they're encouraged to join in. It is obvious this home cares for all its residents.

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Review from Bob H (Son of Resident) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mom was a resident of Lime Tree Court for approximately 15 months and she passed away peacefully on 1st April 2023.
From day 1 until her final passing my mom received, not only care, but kindness and love. The staff are what makes this home a special place. You hear so many horror stories in the
media about poor care and conditions, but the care, kindness and love shown by all the staff at this home deserves to be shouted from the rooftops!
The level of dignity, care and love shown to Mom during her final hours was magnificent.
As far as my wife and I are concerned this home deserves to be given an outstanding rating.
If I ever needed to go into care then I would be more than happy to come to Lime Tree Court.

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Review from M H (Son of Resident) published on 19 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

For me to be feeling so relaxed about my dad being in care speaks volumes for Lime Tree Court. You feel welcome and from the minute you walk through the door and you always get a 'Hello' or a wave from management or reception and get called by name. The staff who care for dad are very good and I feel
he is being well looked after by everyone involved. Dad is safe, comfortable, happy and settled which means a lot to me, my brother and my sister.

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Review from Angela C (Daughter of Resident) published on 16 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad became a resident of Lime Tree Court in September 2022, following a very stressful period of ill-health and hospital admissions. Dad was immediately welcomed with kindness and care - and I also felt completely reassured and supported. Care staff have consistently been attentive and responsive
to Dad's needs, and they understand him as an individual. He enjoys participating in a great range of activities and has fun along the way. Managers and care staff listen to my concerns and keep in touch. So happy that my dad is safe and well cared for, and I feel as if I am sharing the care of my dad with all of the staff. Thank you.

Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for such a wonderful review for our team at Lime Tree Court. It's wonderful to hear how well your dad is doing with us that he enjoys our activities. Best wishes


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Review from Sharon D (Daughter of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear father was a resident of Lime Tree Court from November 2020 to the time he passed away in December 2022.
I cannot begin to express the gratitude I have for the kindness, care and attention he received during those two years.
It was always our intention to keep him at home, but as Alzheimer's
and vascular dementia took it's toll on him, my brother and I realised a care home was our only choice, a decision we did not take lightly. However, once we experienced the kindness and care of the staff, we knew Lime Tree was the perfect place for him, and he was very happy there. Thank you all.

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Review from Martin C (Son of Resident) published on 3 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant place to stay when needed. Overall, a brilliant service, staff are so caring.

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Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for Lime Tree Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.815 for Lime Tree Court Residential Care Home is calculated as follows: ( (377 Excellents x 5) + (50 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 443 Ratings = 4.815

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lime Tree Court Residential Care Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (8)

Tyler

Tyler Durnall

Job Title: Home Manager

Joined: 2013

The best part about my role is knowing I am making a difference to our residents' lives. I love dancing for the residents and I live making them laugh!


Tracey

Tracey Skinner

Job Title: Activities Coordinator

Joined: 2015

I love my job and the residents at Lime Tree Court, which is why I’m here. I like to see them happy and knowing something important about every resident at this home.


Matilda

Matilda James

Job Title: Care Assistant

Joined: 2022

I love dancing with the residents, making them smile, and knowing I am make a difference in their lives.


Iain

Iain Nicholls

Job Title: Maintenance Operative

Joined: 2020

I like it when everything is working properly and when the residents are happy with what I do. It makes me happy.


Lesley

Lesley Connor

Job Title: Housekeeping Assistant

Joined: 2020

I love making sure our residents are happy and making sure they are comfortable with what I do.


Jenny

Jenny Watson

Job Title: Team Leader

Joined: 2017

Lime Tree Court is such a nice place to work and I love our residents.


Sadie

Sadie Worth

Job Title: Team Leader

I love the residents, I don’t feel like I come to work, I feel like I just come to see family. Our residents are like family. I love managing my team and I’m supported by them.


Deana

Deana Barnet

Job Title: Chef Manager

Joined: 2012

Making the residents happy through food is my mission.