Lime Tree Court Residential Care Home

108 Ettingshall Road, Bilston WV14 9UG
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9.8 114 Reviews
  • Lime Tree Court Residential Care Home, Bilston
The team at Lime Tree Court are dedicated to enriching the lives of their residents, with activities and experiences that bring them joy. Providing residential and dementia care, the team also offer respite care breaks.

There are some fabulous activities to enjoy, from live music and entertainment and regular exercise sessions, to movie afternoons in the home’s cinema, with popcorn and candyfloss.

The team are passionate about discovering the life histories of their residents and what they love to do, so they can create bespoke, meaningful activities.

Every month the home runs a mental health café, where residents, their loved ones and the team chat over coffee and cake, sharing their thoughts and experiences.

The environment in the home is beautiful, the spacious bedrooms have ensuite walk-in wet rooms, there is a vintage themed café and a hairdressing salon, for weekly appointments with a mobile hairdresser. There is also a sensory room, for relaxing, soothing activities.

In the dining rooms, the residents enjoy delicious, home-cooked meals, from roast dinners with all the trimmings to fish and chip Fridays and freshly baked cakes for afternoon tea.

The beautiful, enclosed gardens feature raised planters, for residents who like to enjoy a spot of gardening and growing their own produce, a fishpond and wheelchair friendly pathways. They are a wonderful space to relax with loved ones, who are welcome at any time, and to enjoy special occasions like summer garden parties.

The local community are embraced into life in the home, with students who visit regularly to spend time with the residents. And nobody gets a welcome quite like the residents’ favourite dogs, Tilly and Lennie.

The team also organise trips out, from pub lunches and church visits to community bingo mornings and excursions further afield to the West Midland Safari Park, which they enjoyed this summer.

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Care Provided by Lime Tree Court Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Day Care

Good to Know

  • Person in charge
  • Tyler Durnall (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Lime Tree Court Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,161
    • RESPITE Self-Funded Residential Care from £1,161

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1161 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Lime Tree Court Residential Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Television point in own room
  • Wheelchair Access

Lime Tree Court Residential Care Home Reviews (114)

Total of 114, showing 21-40
9.8

Lime Tree Court Residential Care Home has a Review Score of 9.8 (9.845) out of 10, based on 42 reviews in the last 2 years. Over all time Lime Tree Court Residential Care Home has 114 reviews.

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Review from Bernadette L (Daughter-in-law of Resident) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that we experienced for our relative was outstanding, and we felt that we were always included as valued partners in the care that was delivered and communication was excellent with us at every stage.
The kindness, care and consideration extended to us by the home was consistent, and we really
appreciated all the support over the years.
Every member of staff always went the extra mile, and my mother-in-law flourished there and was happy because of the care at the home.

Reply from Kate Yates, Communications and Content Specialist at Lime Tree Court Residential Care Home

Thank you so much for your heartfelt review for Lime Tree Court, the team will be touched to read your comments. It is wonderful to hear that your mother-in-law flourished in our care. Thank you for your trust and kind words.


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Review from Elizabeth T (Wife of Resident) published on 26 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was always treated with dignity, love and compassion. He was always left clean, warm, safe, stimulated and comfortable and when he was very ill had the very best of care from all staff. As a family, we were always involved, informed and always welcomed and it was greatly appreciated and in
my husband's last hours were treated with the utmost care and compassion. I can't praise the staff enough, they were all wonderful.

Reply from Kate Yates, Communications and Content Specialist at Lime Tree Court Residential Care Home

Thank you for your review of Lime Tree Court, especially written at such a difficult time. We have passed this to the team who were very proud to care for your husband and were touched to read your kind words.


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Review from Kevin F (Son of Resident) published on 6 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom was a resident at lime tree for a little over two years, up to when she passed peacefully away in May 2024. During that time, the staff have become firm family friends. Since she moved in Mom has been treated with care, kindness and love. The carers work so well together and their teamwork and
pride in their roles are what makes this home so special. In her final days the love shown to my mom by the carers and other members of staff was such a huge comfort to us, knowing how much love they had for her and how much they cared for her. We could see how much she loved the carers too. We feel so lucky to have chosen Lime Tree to look after her 2 years ago and would recommend the home to anyone.

Reply from Kate Yates, Communications and Content Specialist at Lime Tree Court Residential Care Home

Thank you for your beautiful review, especially written at such a difficult time. We have passed this on to the team, who would have been very proud to care for your mother and will be touched to read your kind words.


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Review from J B (Daughter of Resident) published on 26 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad had a lovely short stay at Lime Tree Court. The facilities are very good and the home is kept very clean. Would recommend it to anyone who is looking for a care home.

Reply from Kate Yates, Communications and Content Specialist at Lime Tree Court Residential Care Home

Thank you for your review for Lime Tree Court, we are so pleased your father enjoyed his stay with us.


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Review from Jackie H (Daughter of Resident) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Some lovely carers who never stop and always do so with a smile. The home is always clean and welcoming. Management and staff are always approachable. Another mention- the hairdresser always does a good job!

Reply from Kate Yates, Communications and Content Specialist at Lime Tree Court Residential Care Home

Thank you for your review, Lime Tree Court is certainly a wonderful home with a fantastic team.


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Review from Brett F (Son of Resident) published on 21 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is stopping at Lime Tree Court to allow my mother some respite.
The premises are very clean and tidy. His room is spacious with excellent en-suite facilities.
Every member of the team I have spoken to has been compassionate, understanding and very helpful. They spend time with Dad and look
after him, as if he was one of their own.
The team are very knowledgeable in their respective fields and welcoming when we visit.
Dad is very happy there. Service is exceptional. We made the right choice.

Reply from Kate Yates, Communications and Content Specialist at Lime Tree Court Residential Care Home

Thank you for your wonderful review the team at Lime Tree Court are certainly very special and will be delighted to read your comments.


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Review from Ann K (Daughter of Resident) published on 21 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Moving Mum into a care home was always going to be a difficult decision, but finding Lime Tree Court was a blessing - near to friends. The staff were very kind and welcoming, concerned Mum should settle in. Doing their part made Mum feel content. Whenever we say how are you, Mum says, "I'm warm, very
well looked after, so we can't ask for more! For 98, that's good. Thank you.

Reply from Kate Yates, Communications and Content Specialist at Lime Tree Court Residential Care Home

Thank you for your review. The team at Lime Tree will be delighted to read your comments - we are so happy your mother has settled in so well.


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Review from Kerry C (Sister-in-law of Resident) published on 19 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff at Lime Tree Court deliver excellent care/support and show dignity/respect at all times, housekeeping is excellent, all communal areas and rooms are cleaned daily, activities are ongoing on a daily basis and family and friends are able to join in with residents, management are approachable
and make you welcome and always on-site for a chat.
Overall Lime Tree is a beautiful, clean and welcoming home and I could not wish for a nicer care home for my family member.

Reply from Kate Yates, Communications and Content Specialist at Lime Tree Court Residential Care Home

Thank you for your wonderful five star review for Lime Tree Court, the team will be delighted to read your comments, especially that you as a family member feel so welcome at the home.


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Review from Helen O (Granddaughter of Resident) published on 19 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan is very well looked after. Kind and hardworking staff. Lots of activities, singers etc, for her to see. Rooms are beautifully decorated and kept clean. Laundry washed regularly.

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Review from T N (Daughter of Resident) published on 17 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been a resident at Lime Tree Court for over a year now and throughout that time he has been treated with dignity, understanding and compassion. The staff are patient and kind, despite some of his more challenging behaviours, working alongside him as he tries to navigate the cruel world of dementia
that he now lives in.
The management team are engaged with the staff and show genuine affection for the residents and their families.
It was such a difficult decision moving Dad into Lime Tree Court but it was completely the right thing for us all, as we can now sleep at night knowing he is safe and being well looked after.

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Review from Bridget W (Sister of Resident) published on 17 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with Lime Tree Court; there are always activities and social interaction. The care my brother receives is extremely good and respectful. I am kept up to date, and it's a pleasure to visit him.

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Review from Emma C (Resident) published on 17 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Limetrees staff and just the home, in general, are absolutely fantastic. My grandad is so happy here, and all the staff take their time out of their busy day to speak to you. Any updates on Grandad, they always call and update right away! They are always doing different activities for them (thank you).
I feel at ease alot more knowing my grandad is happy and safe. Thank you, everyone, at Lime Trees.
I recommend this home 100%; your relatives will be happy and safe here.

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Review from J N (Respite Resident) published on 15 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really pleased with my stay here, the staff bend over backwards to help. I would recommend it to anyone who wants good and friendly service. Keep up the good work, I am really picky with what I eat and they will do what they can to fulfil my needs.

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Review from Lesley J (Daughter of Resident) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've rated this home excellent because it is. My review isn't just from November 2023 but long-term. Everyone at the home has the care of the residents uppermost in their minds. From their attitude and understanding of individual needs. I am more than happy for my mom to be in this home knowing she
is looked after properly and most importantly is safe. They go above and beyond in their daily duties. One example of this, during Covid certain staff actually lived in the home during lockdowns to make sure residents were safe during this very difficult time. I take my hat off to them. So keep up the good work one and all and well done.

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Review from Adrian R (Son of Resident) published on 21 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Wonderful staff, especially where my dad was on floor three. The events manager is amazing and always planning some interesting activities. Great staff from reception all the way through. I don't want to single out any one person as you are all equally amazingly considerate, and all were so patient
and caring of my dad.
The rooms are spacious and modern, and the whole building is purpose-built. It lacks character but is functional, clean and fresh. The gardens are wonderful, and Dad enjoyed many days there, looking at the plants and fish in the pond. Dad always had a moan about the food but was really generally very good with lots of choices. Lots of activities and events and all were encouraged to take part. My dad, despite a couple of issues with other residents, seemed to genuinely love the staff, the company and the activities such as singing, exercises and arts and crafts. Staff went out of their way to help, and I would be very happy to recommend Lime Tree Court as a place for anyone's relative to stay.

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Review from K L (Friend of Resident) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited my friend in Lime Tree, it is like a 5-star hotel after the hospital put her in another setting, it was a place that should be shut down.

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Review from Susan L (Friend of Resident) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since I have been a visitor to this care home I have witnessed nothing but high quality of care and attention to all residents. They are cared for as one of their own relations.

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Review from Kath D (Daughter of Resident) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom in Lime Tree never did I think she would settle so good, having lived in her house for 68 years she really likes it.

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Review from Roy F (Husband of Resident) published on 25 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers and the staff are the most helpful and understanding I have ever come across. Nothing is too much trouble for them and I cannot praise them enough. My wife is very happy at the home. Thank you.

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Review from Kerry L (Daughter of Resident) published on 30 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home with a wonderful standard of care, my mom loves it there and I’m so grateful. I have worked in catering in a nursing home and it was awful, this place has restored my faith. The staff interact with residents constantly

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Current Review Score: 9.8 (9.845)

Overview of Review Score

The Review Score of 9.8 (9.845) out of 10 for Lime Tree Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 42 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.845 for Lime Tree Court Residential Care Home is calculated as follows: ( (440 Excellents x 5) + (48 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 503 Ratings = 4.845

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lime Tree Court Residential Care Home is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (8)

Tyler

Tyler Durnall

Job Title: Home Manager

Joined: 2013

The best part about my role is knowing I am making a difference to our residents' lives. I love dancing for the residents and I live making them laugh!


Tracey

Tracey Skinner

Job Title: Activities Coordinator

Joined: 2015

I love my job and the residents at Lime Tree Court, which is why I’m here. I like to see them happy and knowing something important about every resident at this home.


Matilda

Matilda James

Job Title: Care Assistant

Joined: 2022

I love dancing with the residents, making them smile, and knowing I am make a difference in their lives.


Iain

Iain Nicholls

Job Title: Maintenance Operative

Joined: 2020

I like it when everything is working properly and when the residents are happy with what I do. It makes me happy.


Lesley

Lesley Connor

Job Title: Housekeeping Assistant

Joined: 2020

I love making sure our residents are happy and making sure they are comfortable with what I do.


Jenny

Jenny Watson

Job Title: Team Leader

Joined: 2017

Lime Tree Court is such a nice place to work and I love our residents.


Sadie

Sadie Worth

Job Title: Team Leader

I love the residents, I don’t feel like I come to work, I feel like I just come to see family. Our residents are like family. I love managing my team and I’m supported by them.


Deana

Deana Barnet

Job Title: Chef Manager

Joined: 2012

Making the residents happy through food is my mission.