Lime Tree Court Residential Care Home

108 Ettingshall Road, Bilston WV14 9UG
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9.8 110 Reviews
  • Lime Tree Court Residential Care Home, Bilston
The team at Lime Tree Court are dedicated to enriching the lives of their residents, with activities and experiences that bring them joy. Providing residential and dementia care, the team also offer respite care breaks.

There are some fabulous activities to enjoy, from live music and entertainment and regular exercise sessions, to movie afternoons in the home’s cinema, with popcorn and candyfloss.

The team are passionate about discovering the life histories of their residents and what they love to do, so they can create bespoke, meaningful activities.

Every month the home runs a mental health café, where residents, their loved ones and the team chat over coffee and cake, sharing their thoughts and experiences.

The environment in the home is beautiful, the spacious bedrooms have ensuite walk-in wet rooms, there is a vintage themed café and a hairdressing salon, for weekly appointments with a mobile hairdresser. There is also a sensory room, for relaxing, soothing activities.

In the dining rooms, the residents enjoy delicious, home-cooked meals, from roast dinners with all the trimmings to fish and chip Fridays and freshly baked cakes for afternoon tea.

The beautiful, enclosed gardens feature raised planters, for residents who like to enjoy a spot of gardening and growing their own produce, a fishpond and wheelchair friendly pathways. They are a wonderful space to relax with loved ones, who are welcome at any time, and to enjoy special occasions like summer garden parties.

The local community are embraced into life in the home, with students who visit regularly to spend time with the residents. And nobody gets a welcome quite like the residents’ favourite dogs, Tilly and Lennie.

The team also organise trips out, from pub lunches and church visits to community bingo mornings and excursions further afield to the West Midland Safari Park, which they enjoyed this summer.

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Care Provided by Lime Tree Court Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Day Care

Good to Know

  • Person in charge
  • Tyler Durnall (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Lime Tree Court Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,161
    • RESPITE Self-Funded Residential Care from £1,161

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1161 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Lime Tree Court Residential Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Television point in own room
  • Wheelchair Access

Lime Tree Court Residential Care Home Reviews (110)

Total of 110, showing 41-60
9.8

Lime Tree Court Residential Care Home has a Review Score of 9.8 (9.815) out of 10, based on 37 reviews in the last 2 years. Over all time Lime Tree Court Residential Care Home has 110 reviews.

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Review from T G (Daughter of Resident) published on 28 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Lime Tree Court for nine months now. I can honestly say that I can now sleep at night knowing she is safe and happy there and is being cared for properly by the wonderful staff.
She has a lovely bright, warm, clean room, and she regularly uses the communal dining room and lounge,
where she enjoys her meals and chats/activities with other residents.
The staff are friendly and professional and will help with any queries /requests you have and will follow up on these if needed.
Mum has everything she needs here and more. I wouldn't hesitate in recommending this excellent care home to anyone.
Thank you to all for everything that you do.

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Review from L W (Daughter of Resident) published on 5 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been living at Lime Tree Court for one year and seven months. She moved from her house straight here and she has settled in really well. The care that she gets has helped to put my mind at rest because I know she is been well looked after. The only thing that could be improved on is the
return of correct laundry and bedding. The staff are most helpful and caring. We are now able to come in and out of the home as a family so the staff get to know us as well as mum.

Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you so much for your kind words for Lime Tree Court and our team - it is so appreciated. It's wonderful to hear how well your mum has settled in with us, and that you've had peace of mind during the transition into care. I will pass on your feedback to the team. Best wishes, Fae


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Review from Tracy G (Daughter of Resident) published on 30 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All I can say throughout lockdown and the difficulty the staff have faced there is always a smiling face. Always kind words about loved ones and I honestly believe that Lime tree has gone above and beyond to make sure that our mom's stay at her new home has been full of activities, love and care. Even
when we could not come in. We can not thank staff enough for everything they have and are doing Thank you one and all.

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Review from Stephen B (Son of Resident) published on 21 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring staff delivering a high standard of care within a modern, well designed environment. The overall standard of this home is well above others which I have experienced and I would recommend the home as a safe, high quality, well run care home.

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Review from Beverley R (Daughter of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always helpful very caring.

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Review from Lesley C (Daughter of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Highly recommended. Mom is happy and content, Mom always says they treat her well and look after her. Home is local to me which makes it easier for me, I was upset when she had to come in, it’s been a terrible year but the staff have put my mind at ease.

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Review from Wayne R (Resident) published on 5 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good

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Review from David C (Son of Resident) published on 14 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came in on an assessment stay. She has been treated extremely well. Staff have been excellent communicating with me on a regular basis which has been valuable as I have no experience of residential care.

Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for your kind words about our team and home - it is really appreciated. Best wishes, Fae


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Review from Evelyn H (Resident) published on 11 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is ok with friendly and kind staff.

Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for your kind words about our team, they are really appreciated. Best wishes, Fae


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Review from R C (Resident) published on 11 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very Good.

Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for your review - it is lovely to hear you are pleased with the care you receive at Lime Tree. Best wishes, Fae


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Review from D W (Resident) published on 7 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and very good.

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Review from T D (Daughter of Resident) published on 21 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mam recently moved into Lime Tree. She is far happier than she was previously. She had lost far too much weight at her previous home. Since moving to Lime Tree, she is now gaining weight and feeling and looking much better than she was.

Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for your kind words about our home, it's wonderful to hear she is doing well. Best wishes.


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Review from J K (Daughter of Resident) published on 27 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just to say a very Big Thank you to all the staff/carers concerned for their extra efforts regarding care/attention to residents (including my mom). I also would like to thank the events coordinator for keeping morale going during the recent closure of the care home due to Norovirus. I understand there
are set procedures when this happens and when visitors were finally able to visit, generally, residents were all looking much better physically and mentally than expected a testament to the home.

Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for such a lovely review - our home will be thrilled to hear your kind words. Best wishes, Fae


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Review from T W (Daughter of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly. They go above and beyond for my mum, as she's a fussy eater. If there is something she doesn't like, they always make her something else. They always make sure their residents are well looked after.
There's only one fault, there isn't enough staff to do one-to-one with
residents, but they all try there best as some residents are worse than others.

Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you so much for your kind words about our home and team. If you do ever have any feedback on how we could improve please let Denise know - her door is always open for you, and I will be sure to pass this onto her too. Best wishes, Fae.


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Review from R S (Granddaughter of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is one of the best I've ever been in and would highly recommend.

Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you so much for your kind words about our home. Denise and the team will really appreciate your wonderful feedback. Best wishes, Fae.


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Review from J S (Friend of Resident) published on 24 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant and clean, the resident should be very happy.

Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for your kind words and good scores. I will be sure to pass this onto the manager and the team. Best wishes, Fae.


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Review from S S (Niece of Resident) published on 19 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think this is an excellent care home, having previous experience in care homes. The decor is second to none, and it is always very clean. The staff are pleasant, friendly and caring. The facilities are excellent for both residents and visitors. The management staff are very approachable, and although
my aunt has only been a resident since October, we are very satisfied with all aspects of care.

Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for such a lovely review - it is wonderful to hear how pleased you are with our home and how well your aunt is settling in. I will be sure to pass this onto the team. Best wishes.


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Review from J E (Daughter of Resident) published on 16 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring, friendly staff. My dad is clean, fed and well looked after. The engagement in activities is a huge positive and something I did not think would happen, this is due to the positivity of staff and the manager's willingness to listen and engage.

Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for such a lovely review. I will be sure to pass this onto the manager and the team. Best wishes.


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Review from John M (Husband of Resident) published on 6 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My review on Lime Tree Court is excellent and I would recommend it to everyone, which I have done in the past few months. To be honest, I can't fault Lime Tree Court.

Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for such a lovely review. It is wonderful to hear how pleased you are with our home. Best wishes, Fae


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Review from R W (Son of Resident) published on 4 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We've never had an issue really. Care staff are very kind and attentive at all times.
Nothing is too much trouble and they're always on hand to help. It's a really nice atmosphere.
We wouldn't want our relative anywhere else.
Our only gripe is the loss of clothes and belongings. We always say first
up best dressed in anyone's clothes regardless of the names being on them.

Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for your kind words about our team and for taking the time to write this review. I will be sure to pass your feedback onto Denise and the laundry team. Best wishes, Fae


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Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for Lime Tree Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.815 for Lime Tree Court Residential Care Home is calculated as follows: ( (377 Excellents x 5) + (50 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 443 Ratings = 4.815

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lime Tree Court Residential Care Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (8)

Tyler

Tyler Durnall

Job Title: Home Manager

Joined: 2013

The best part about my role is knowing I am making a difference to our residents' lives. I love dancing for the residents and I live making them laugh!


Tracey

Tracey Skinner

Job Title: Activities Coordinator

Joined: 2015

I love my job and the residents at Lime Tree Court, which is why I’m here. I like to see them happy and knowing something important about every resident at this home.


Matilda

Matilda James

Job Title: Care Assistant

Joined: 2022

I love dancing with the residents, making them smile, and knowing I am make a difference in their lives.


Iain

Iain Nicholls

Job Title: Maintenance Operative

Joined: 2020

I like it when everything is working properly and when the residents are happy with what I do. It makes me happy.


Lesley

Lesley Connor

Job Title: Housekeeping Assistant

Joined: 2020

I love making sure our residents are happy and making sure they are comfortable with what I do.


Jenny

Jenny Watson

Job Title: Team Leader

Joined: 2017

Lime Tree Court is such a nice place to work and I love our residents.


Sadie

Sadie Worth

Job Title: Team Leader

I love the residents, I don’t feel like I come to work, I feel like I just come to see family. Our residents are like family. I love managing my team and I’m supported by them.


Deana

Deana Barnet

Job Title: Chef Manager

Joined: 2012

Making the residents happy through food is my mission.