Lime Tree Court Residential Care Home

108 Ettingshall Road, Bilston WV14 9UG
Submit a Review
9.8 114 Reviews
  • Lime Tree Court Residential Care Home, Bilston
The team at Lime Tree Court are dedicated to enriching the lives of their residents, with activities and experiences that bring them joy. Providing residential and dementia care, the team also offer respite care breaks.

There are some fabulous activities to enjoy, from live music and entertainment and regular exercise sessions, to movie afternoons in the home’s cinema, with popcorn and candyfloss.

The team are passionate about discovering the life histories of their residents and what they love to do, so they can create bespoke, meaningful activities.

Every month the home runs a mental health café, where residents, their loved ones and the team chat over coffee and cake, sharing their thoughts and experiences.

The environment in the home is beautiful, the spacious bedrooms have ensuite walk-in wet rooms, there is a vintage themed café and a hairdressing salon, for weekly appointments with a mobile hairdresser. There is also a sensory room, for relaxing, soothing activities.

In the dining rooms, the residents enjoy delicious, home-cooked meals, from roast dinners with all the trimmings to fish and chip Fridays and freshly baked cakes for afternoon tea.

The beautiful, enclosed gardens feature raised planters, for residents who like to enjoy a spot of gardening and growing their own produce, a fishpond and wheelchair friendly pathways. They are a wonderful space to relax with loved ones, who are welcome at any time, and to enjoy special occasions like summer garden parties.

The local community are embraced into life in the home, with students who visit regularly to spend time with the residents. And nobody gets a welcome quite like the residents’ favourite dogs, Tilly and Lennie.

The team also organise trips out, from pub lunches and church visits to community bingo mornings and excursions further afield to the West Midland Safari Park, which they enjoyed this summer.

Show Lime Tree Court Residential Care Home on the Map

Care Provided by Lime Tree Court Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Day Care

Good to Know

  • Person in charge
  • Tyler Durnall (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Lime Tree Court Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,161
    • RESPITE Self-Funded Residential Care from £1,161

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1161 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Lime Tree Court Residential Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Television point in own room
  • Wheelchair Access

Lime Tree Court Residential Care Home Reviews (114)

Total of 114, showing 41-60
9.8

Lime Tree Court Residential Care Home has a Review Score of 9.8 (9.845) out of 10, based on 42 reviews in the last 2 years. Over all time Lime Tree Court Residential Care Home has 114 reviews.

Overall Experience

  • 82
  • 31
  • 1
  • 0
  • 0

Date Published

114
20
24
42
72

Review from A P (Daughter of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home came highly recommended from various people and justly so. As soon as you walk through the door, you're given a lovely warm welcome and the whole home has a friendly, relaxed atmosphere between staff and residents. The activities they do with the residents are fantastic, along with the way
they're encouraged to join in. It is obvious this home cares for all its residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Bob H (Son of Resident) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mom was a resident of Lime Tree Court for approximately 15 months and she passed away peacefully on 1st April 2023.
From day 1 until her final passing my mom received, not only care, but kindness and love. The staff are what makes this home a special place. You hear so many horror stories in the
media about poor care and conditions, but the care, kindness and love shown by all the staff at this home deserves to be shouted from the rooftops!
The level of dignity, care and love shown to Mom during her final hours was magnificent.
As far as my wife and I are concerned this home deserves to be given an outstanding rating.
If I ever needed to go into care then I would be more than happy to come to Lime Tree Court.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Angela C (Daughter of Resident) published on 16 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad became a resident of Lime Tree Court in September 2022, following a very stressful period of ill-health and hospital admissions. Dad was immediately welcomed with kindness and care - and I also felt completely reassured and supported. Care staff have consistently been attentive and responsive
to Dad's needs, and they understand him as an individual. He enjoys participating in a great range of activities and has fun along the way. Managers and care staff listen to my concerns and keep in touch. So happy that my dad is safe and well cared for, and I feel as if I am sharing the care of my dad with all of the staff. Thank you.

Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for such a wonderful review for our team at Lime Tree Court. It's wonderful to hear how well your dad is doing with us that he enjoys our activities. Best wishes


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sharon D (Daughter of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear father was a resident of Lime Tree Court from November 2020 to the time he passed away in December 2022.
I cannot begin to express the gratitude I have for the kindness, care and attention he received during those two years.
It was always our intention to keep him at home, but as Alzheimer's
and vascular dementia took it's toll on him, my brother and I realised a care home was our only choice, a decision we did not take lightly. However, once we experienced the kindness and care of the staff, we knew Lime Tree was the perfect place for him, and he was very happy there. Thank you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Martin C (Son of Resident) published on 3 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant place to stay when needed. Overall, a brilliant service, staff are so caring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T G (Daughter of Resident) published on 28 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Lime Tree Court for nine months now. I can honestly say that I can now sleep at night knowing she is safe and happy there and is being cared for properly by the wonderful staff.
She has a lovely bright, warm, clean room, and she regularly uses the communal dining room and lounge,
where she enjoys her meals and chats/activities with other residents.
The staff are friendly and professional and will help with any queries /requests you have and will follow up on these if needed.
Mum has everything she needs here and more. I wouldn't hesitate in recommending this excellent care home to anyone.
Thank you to all for everything that you do.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tracy G (Daughter of Resident) published on 30 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All I can say throughout lockdown and the difficulty the staff have faced there is always a smiling face. Always kind words about loved ones and I honestly believe that Lime tree has gone above and beyond to make sure that our mom's stay at her new home has been full of activities, love and care. Even
when we could not come in. We can not thank staff enough for everything they have and are doing Thank you one and all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephen B (Son of Resident) published on 21 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring staff delivering a high standard of care within a modern, well designed environment. The overall standard of this home is well above others which I have experienced and I would recommend the home as a safe, high quality, well run care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Beverley R (Daughter of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always helpful very caring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lesley C (Daughter of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Highly recommended. Mom is happy and content, Mom always says they treat her well and look after her. Home is local to me which makes it easier for me, I was upset when she had to come in, it’s been a terrible year but the staff have put my mind at ease.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Wayne R (Resident) published on 5 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David C (Son of Resident) published on 14 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came in on an assessment stay. She has been treated extremely well. Staff have been excellent communicating with me on a regular basis which has been valuable as I have no experience of residential care.

Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for your kind words about our team and home - it is really appreciated. Best wishes, Fae


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Evelyn H (Resident) published on 11 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is ok with friendly and kind staff.

Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for your kind words about our team, they are really appreciated. Best wishes, Fae


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R C (Resident) published on 11 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very Good.

Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for your review - it is lovely to hear you are pleased with the care you receive at Lime Tree. Best wishes, Fae


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D W (Resident) published on 7 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and very good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T D (Daughter of Resident) published on 21 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mam recently moved into Lime Tree. She is far happier than she was previously. She had lost far too much weight at her previous home. Since moving to Lime Tree, she is now gaining weight and feeling and looking much better than she was.

Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for your kind words about our home, it's wonderful to hear she is doing well. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J K (Daughter of Resident) published on 27 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just to say a very Big Thank you to all the staff/carers concerned for their extra efforts regarding care/attention to residents (including my mom). I also would like to thank the events coordinator for keeping morale going during the recent closure of the care home due to Norovirus. I understand there
are set procedures when this happens and when visitors were finally able to visit, generally, residents were all looking much better physically and mentally than expected a testament to the home.

Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for such a lovely review - our home will be thrilled to hear your kind words. Best wishes, Fae


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T W (Daughter of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly. They go above and beyond for my mum, as she's a fussy eater. If there is something she doesn't like, they always make her something else. They always make sure their residents are well looked after.
There's only one fault, there isn't enough staff to do one-to-one with
residents, but they all try there best as some residents are worse than others.

Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you so much for your kind words about our home and team. If you do ever have any feedback on how we could improve please let Denise know - her door is always open for you, and I will be sure to pass this onto her too. Best wishes, Fae.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R S (Granddaughter of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is one of the best I've ever been in and would highly recommend.

Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you so much for your kind words about our home. Denise and the team will really appreciate your wonderful feedback. Best wishes, Fae.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J S (Friend of Resident) published on 24 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant and clean, the resident should be very happy.

Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for your kind words and good scores. I will be sure to pass this onto the manager and the team. Best wishes, Fae.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.845)

Overview of Review Score

The Review Score of 9.8 (9.845) out of 10 for Lime Tree Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 42 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.845 for Lime Tree Court Residential Care Home is calculated as follows: ( (440 Excellents x 5) + (48 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 503 Ratings = 4.845

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lime Tree Court Residential Care Home is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (8)

Tyler

Tyler Durnall

Job Title: Home Manager

Joined: 2013

The best part about my role is knowing I am making a difference to our residents' lives. I love dancing for the residents and I live making them laugh!


Tracey

Tracey Skinner

Job Title: Activities Coordinator

Joined: 2015

I love my job and the residents at Lime Tree Court, which is why I’m here. I like to see them happy and knowing something important about every resident at this home.


Matilda

Matilda James

Job Title: Care Assistant

Joined: 2022

I love dancing with the residents, making them smile, and knowing I am make a difference in their lives.


Iain

Iain Nicholls

Job Title: Maintenance Operative

Joined: 2020

I like it when everything is working properly and when the residents are happy with what I do. It makes me happy.


Lesley

Lesley Connor

Job Title: Housekeeping Assistant

Joined: 2020

I love making sure our residents are happy and making sure they are comfortable with what I do.


Jenny

Jenny Watson

Job Title: Team Leader

Joined: 2017

Lime Tree Court is such a nice place to work and I love our residents.


Sadie

Sadie Worth

Job Title: Team Leader

I love the residents, I don’t feel like I come to work, I feel like I just come to see family. Our residents are like family. I love managing my team and I’m supported by them.


Deana

Deana Barnet

Job Title: Chef Manager

Joined: 2012

Making the residents happy through food is my mission.