Lime Tree Court Residential Care Home

108 Ettingshall Road, Bilston WV14 9UG
Submit a Review
9.8 110 Reviews
  • Lime Tree Court Residential Care Home, Bilston
The team at Lime Tree Court are dedicated to enriching the lives of their residents, with activities and experiences that bring them joy. Providing residential and dementia care, the team also offer respite care breaks.

There are some fabulous activities to enjoy, from live music and entertainment and regular exercise sessions, to movie afternoons in the home’s cinema, with popcorn and candyfloss.

The team are passionate about discovering the life histories of their residents and what they love to do, so they can create bespoke, meaningful activities.

Every month the home runs a mental health café, where residents, their loved ones and the team chat over coffee and cake, sharing their thoughts and experiences.

The environment in the home is beautiful, the spacious bedrooms have ensuite walk-in wet rooms, there is a vintage themed café and a hairdressing salon, for weekly appointments with a mobile hairdresser. There is also a sensory room, for relaxing, soothing activities.

In the dining rooms, the residents enjoy delicious, home-cooked meals, from roast dinners with all the trimmings to fish and chip Fridays and freshly baked cakes for afternoon tea.

The beautiful, enclosed gardens feature raised planters, for residents who like to enjoy a spot of gardening and growing their own produce, a fishpond and wheelchair friendly pathways. They are a wonderful space to relax with loved ones, who are welcome at any time, and to enjoy special occasions like summer garden parties.

The local community are embraced into life in the home, with students who visit regularly to spend time with the residents. And nobody gets a welcome quite like the residents’ favourite dogs, Tilly and Lennie.

The team also organise trips out, from pub lunches and church visits to community bingo mornings and excursions further afield to the West Midland Safari Park, which they enjoyed this summer.

Show Lime Tree Court Residential Care Home on the Map

Care Provided by Lime Tree Court Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Day Care

Good to Know

  • Person in charge
  • Tyler Durnall (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Lime Tree Court Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,161
    • RESPITE Self-Funded Residential Care from £1,161

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1161 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Lime Tree Court Residential Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Television point in own room
  • Wheelchair Access

Lime Tree Court Residential Care Home Reviews (110)

Total of 110, showing 61-80
9.8

Lime Tree Court Residential Care Home has a Review Score of 9.8 (9.815) out of 10, based on 37 reviews in the last 2 years. Over all time Lime Tree Court Residential Care Home has 110 reviews.

Overall Experience

  • 76
  • 33
  • 1
  • 0
  • 0

Date Published

110
12
16
37
73

Review from R B (Daughter of Resident) published on 20 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience with Lime Tree Court has been very satisfactory, 90% of my mum's time here has been really happy for her. At times she has had infections and gets confused, that is normal. At any time there is a problem with her health it is dealt with most efficiently and mum feels very safe here. If
I have a problem, I approach the management and it is resolved.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joan G (Resident) assisted by family/friend published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good, clean, best in local reach, good staff, food good, activities good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Wendy W (Daughter of Resident) published on 10 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care and support for both mum and myself.
Personal and genuine.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A G (Son of Resident) published on 4 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

First impressions are excellent, a well-maintained building and car park layout, the surrounding gardens and seating areas complement the look. Inside the reception is spacious and tidy with staff on duty at all times. Daily menus and events for the coming week are displayed. The corridors are spacious
leading to the communal rooms which are well laid out so each resident has a comfortable chair and suitable for their needs.


The dining area is also well laid out and the staff are on hand throughout the day for all needs and medication. Each member has their own room for privacy and visiting which is equipped with TV, fridge, toilet and shower. The staff are all friendly and committed to providing good care, nothing is too much trouble for them. That's why I am happy for my mum to stay at Lime Tree Court.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J D (Daughter of Resident) published on 18 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mom is very settled and comfortable at Lime Tree Court. It is a pleasure to visit her there and we are always welcome to join in the many activities that are on offer for the residents. At the end of a visit, we know we are leaving Mom with caring and capable staff who will be sure to look after
her properly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S B (Daughter of Resident) published on 15 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nice relaxed atmosphere in the lounge area. Food is excellent and plentiful. Well equipped room and ensuite but could be cleaner. Staff seem to know to the residents well and most are very caring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Celia M (Sister of Resident) published on 3 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, clean, bright and friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lesley J (Friend of Resident) published on 28 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend is happy and content we can't ask for more.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Judy H (Friend of Resident) published on 18 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our neighbour has been in the home for about 3 months and we visit at least once a week so cannot give an 'all round' assessment of daily life.
However, we find the rooms clean and light, frequently decorated for special dates and bedrooms with excellent facilities.
I have been particularly impressed
by the activities on the ground floor in the afternoons, quizzes, crosswords and artwork are offered and enjoyed by the residents, (carers, therapists and visitors too)
I am not able to tick all boxes with complete confidence as I am not there for long periods.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Patricia G (Niece of Resident) published on 18 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunty seems very happy when we visit and has stopped missing her home. Would love her to come out of her room but it's her choice to stay on her own.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V W (Daughter of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After my mother went to a care home in a step down bed after a fall, I didn't like the home and moved my mam to Lime Tree Court after viewing it with my friends. I went to see 8 homes and liked Lime Tree Court the most. After my mam being here, I got to see how it was run and the staff I thought were
wonderful and very professional whatever I asked they were able to answer without having to look things up. I don't know why all homes can't be like Lime Tree Court Residential Care Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pauline W (Daughter of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management very approachable and do take the time to listen, which to me is most important, you are not just "fobbed off". My moms care is extremely important to me and I find all Moms needs are met by the staff. She is treated with respect and her dignity is maintained if she requires any help staff
are on hand to attend. I do think that more staff are needed to maintain the smooth running of my Moms floor. There have been shortages on occasions.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anne M (Friend of Resident) published on 27 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly. Always clean and food appears good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sharon W (Niece of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It's a nice care home to be in the staff are very nice to speak to and friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M G (Daughter of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Most of the carers are helpful but when questions are asked about things they should know about, they don't have an answer. This is only a minority, though. An activity person is employed but spends a couple of hours on each floor. When they are on holiday or not working there is nothing in place. Maybe
volunteers or an extra person could be employed. The food is lovely.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maureen R (Daughter of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living in Lime Tree Court for 20 months. She has been taken care of in a professional and caring manner. The whole team, be it management, carers, cleaners or kitchen staff. Everyone is friendly, considerate and treat the residents with respect and dignity. My mother always praises
the staff and the way they treat her. She is very happy and contented living at Lime Tree Court.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Betty S (Sister of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I must admit that I only visit twice a week on floor 2 when most of the patients are in the lounge sitting or walking around. I think a little more time could be given to group stimulation. By sitting around a table with colouring books (children's preferably as adult colouring books are too difficult),
or a simple type of small children's games ie putting blocks and wooden pictures into different shaped holes. Otherwise, I find the home to be clean with good food and caring staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian C (Friend of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were very friendly and pleasant. Nothing was too much trouble in a lovely and clean home. Only visited my friend once so far but very impressed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Valerie C (Daughter of Resident) published on 6 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Lime Tree Court for the last 5 months. He has Dementia and was at risk at home.
We can now rest at ease knowing dad is being looked after. The staff are always on hand if we have any problems. Staff and management are very friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carole F (Daughter of Resident) published on 6 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely home, well equipped. Clean, (mom's room, roomy, well-furnished en-suite) Always made to feel welcome, staff lovely, always ready to help.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for Lime Tree Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.815 for Lime Tree Court Residential Care Home is calculated as follows: ( (377 Excellents x 5) + (50 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 443 Ratings = 4.815

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lime Tree Court Residential Care Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (8)

Tyler

Tyler Durnall

Job Title: Home Manager

Joined: 2013

The best part about my role is knowing I am making a difference to our residents' lives. I love dancing for the residents and I live making them laugh!


Tracey

Tracey Skinner

Job Title: Activities Coordinator

Joined: 2015

I love my job and the residents at Lime Tree Court, which is why I’m here. I like to see them happy and knowing something important about every resident at this home.


Matilda

Matilda James

Job Title: Care Assistant

Joined: 2022

I love dancing with the residents, making them smile, and knowing I am make a difference in their lives.


Iain

Iain Nicholls

Job Title: Maintenance Operative

Joined: 2020

I like it when everything is working properly and when the residents are happy with what I do. It makes me happy.


Lesley

Lesley Connor

Job Title: Housekeeping Assistant

Joined: 2020

I love making sure our residents are happy and making sure they are comfortable with what I do.


Jenny

Jenny Watson

Job Title: Team Leader

Joined: 2017

Lime Tree Court is such a nice place to work and I love our residents.


Sadie

Sadie Worth

Job Title: Team Leader

I love the residents, I don’t feel like I come to work, I feel like I just come to see family. Our residents are like family. I love managing my team and I’m supported by them.


Deana

Deana Barnet

Job Title: Chef Manager

Joined: 2012

Making the residents happy through food is my mission.