Barchester Hurstwood View

Linum Lane, Off Ashengate Way, Five Ash Down, Uckfield TN22 3FH
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9.7 109 Reviews
  • Barchester Hurstwood View, Uckfield
Barchester Hurstwood View is able to offer excellent 24 hour residential and nursing care alongside care for residents living with dementia.

Hurstwood View is located in East Sussex and is close to Ashdown Forest.

The nursing floor at Hurstwood View, known as Deer View Walk, has been created to provide an excellent level of care to all residents. Staff ensure a person-centred care approach at all times, whilst promoting and encouraging independence and empowerment of residents.

Memory Lane, the 1066 accredited dementia floor, offers excellent dementia care, ensuring a person-centred care approach at all times.

Hurstwood View's facilities include a nurse call points in all rooms, television and telephone points in all rooms, as well as Wi-Fi throughout the home. They have a large café area where residents can enjoy refreshments with their visitors at any time. There is also an outside seating area as well as a large garden, with panoramic views of the Ashdown Forest.

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Care Provided by Barchester Hurstwood View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kirsty Johnson (General Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (63)
    • Single Rooms with ensuite Wet Room (63)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2012
    • Number of floors: 2

Funding & Fees Guide for Barchester Hurstwood View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £2,090

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Hurstwood View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Barchester Hurstwood View Reviews (109)

Total of 109, showing 1-20
9.7

Barchester Hurstwood View has a Review Score of 9.7 (9.741) out of 10, based on 18 reviews in the last 2 years. Over all time Barchester Hurstwood View has 109 reviews.

Overall Experience

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Date Published

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Review from Jane M (Daughter of Resident) published on 24 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hurstwood View is described by dad, 'like a 5 star hotel!'. Nothing is too much trouble for any of the staff, they are all so attentive and genuinely caring, patient and happy at all times. They also give respect to those residents who might just be happy to be in their own company and choose not to
always join in the huge range of daily activities available. Mum was also there last year, if only for a few weeks, but at a time when her health was at it's most challenging. The care she received was outstanding, and the care they gave us as a family equally so. 5 stars from us all and many many thanks to everyone!

Reply from Barchester Hurstwood View, Hurstwood at Barchester Hurstwood View

Thank you for your lovely review, it was such a pleasure to care for your Mum and Dad, and the reviews we receive continue to help us improve our services.


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Review from J D (Daughter of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are consistently helpful and extremely friendly. Nothing is too much trouble whenever we have any queries or requests for either management or nursing staff. However, the most important review of all can only really be from my parents who always say that they are happy and well looked after
whenever I ask. Thank you.

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Review from R W (Husband of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is very clear to me that everyone that I have come into contact with at Barchester Hurstwood View, as the husband of a resident, is doing everything possible to provide her with the best care and support at a challenging time of life. There is also a good range of activities for residents to participate
in, should they wish to do so but nobody is placed under pressure. The building, garden and internal facilities are of a really good standard and are well-maintained.
If and when there are queries/concerns they are dealt with in an open and professional manner.

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Review from D K (Daughter of Resident) published on 14 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After looking at many care homes, this was the only one that offered respite that I could book in advance. I needed to find a care home for my mother whilst I was away on honeymoon. My honeymoon had been booked way in advance of my mother needing to live with us and I needed to know mum was safe and
well looked after. Barchester Hurstwood View is amazing. The home is beautiful and made very special by the staff who look after these vulnerable people. Mum was very happy and made good friends with the staff whilst she was there. I haven't told mum yet but I'm hoping to book her in again next year when we go away for our holiday. The home is very convenient for our relatives to visit. My mum prefers a quiet life and was very happy she was allowed to stay in her room for her stay.

Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave such a lovely review, we thoroughly enjoyed caring for your mother and look forward to seeing you both again in the future.


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Review from H F (Daughter-in-law of Resident) published on 9 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since resident has been living in Barchester Hurstwood View, 2022, I cannot fault the excellent quality of staff on all levels: compassion, care etc. The home is an extension of our family. They helped provide a wonderful birthday party today for my mother-in-law. We all had a wonderful day.
Thank
you Hurstwood View.

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Review from Helen A (Daughter of Resident) published on 6 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just everything about Hurstwood worked for my father and family.
He moved into Hurstwood Court, the independent living wing, some years ago. The staff in Hurstwood View were wonderful with him. Checking that he was safe. Providing him with increasing levels of support as, and when, he needed it. The
option to be involved in as much, or as little, of care home life as he wanted provided him with activities, a social network and always ensured a hot meal was available if he didn't feel like shopping and cooking.
After several years in his apartment, he eventually moved into Hurstwood View when it was clear that it was no longer safe for him to live independently.
The wonderful staff there continued to look after him for a number of years until he eventually succumbed to his illness and passed.
The care, compassion and dignity that all the staff show to all their residents, and their families, is truly wonderful. We are all so grateful to the manager and her team.

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Review from A T (Wife of Resident) published on 16 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is being cared for at Barchester Hurstwood View. I am so very pleased and happy that he is there. The staff are truly amazing. Everything is excellent, from the food to the activities to the administration to the maintenance, all of it. Nothing is too much trouble. This is an exceptional
place where you know your loved ones are being taken care of and are safe. Thoroughly recommend it. A happy place.

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Review from James G (Son of Resident) published on 16 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank the manager and the team enough for how they are treating my father. Having had him in a previous home which wasn't great and where we felt he was restricted, Barchester Hurstwood View is polar opposite and such a relief for our family.
The care, compassion and respect are second to none
and a true reflection to the training and engagement of the crew.

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Review from Magdalena L (Daughter-in-law of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A great home and we are eternally grateful to the manager and her team for their amazing work, delivered with such care and respect.
The manager is a real pillar of support and is always there to listen and her team are super in helping and asking if you're ok and genuinely cares about the family too.

Reply from Kirsty Heaver, General Manager at Barchester Hurstwood View

Thank you for taking the time to leave us such a kind review of Hurstwood View, all reviews help us to continue to improve our services for our residents.


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Review from Jenny A (Wife of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am full of praise for this nursing home and for the considerable care that all the staff have shown to my darling husband. I thank them all.
They show the utmost compassion for all the residents here.
The vital thing that this residence shows, which is so important, is that there is love and when
you have that, then you have it all.

Reply from Kirsty Heaver, General Manager at Barchester Hurstwood View

Thank you for taking the time to leave us a kind review of Hurstwood View, all reviews help us to continue to improve our services for our residents.


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Review from T D (Daughter of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Barchester Hurstwood View excellent for caring for the needs of the residents. All staff are extremely friendly and very helpful in all areas. The activities are very varied and nothing is too much trouble. There is a very friendly atmosphere around the residence with lots of smiley faces. I
am more than happy that my family members live there.

Reply from Kirsty Heaver, General Manager at Barchester Hurstwood View

Thank you so much for taking the time to leave us some positive feedback on your recent experience at Hurstwood View, it's a privilege to provide care for your loved one.


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Review from S F (Son of Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Barchester Hurstwood View work together to provide compassionate and supportive care for residents but with dignity for the individual. This is essential when working with dementia. Communication with family is good.
Facilities are maintained to a high standard.
Activities are well-organised
and plentiful and resident-specific needs are accommodated (e.g. family gatherings). This is all so reassuring to family members. Thank you

Reply from Kirsty Heaver, General Manager at Barchester Hurstwood View

Thank you for taking the time to leave us positive feedback. Staff at Hurstwood View strive to make residents and visitors feel welcome and any feedback we receive helps us to continue to improve our services.


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Review from Timothy H (Resident) published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, capable and helpful staff 24/7. Excellent lounges and quiet room and cafe to meet guests.

Reply from Kirsty Heaver, General Manager at Barchester Hurstwood View

Thank you for your very kind review, it was an absolute pleasure to provide care for you during your stay at Hurstwood View. Reviews are important to us as they enable us to continue to improve the service we provide.


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Review from Claire T (Niece of Resident) published on 21 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hurstwood View has been excellent in every respect. As POA and next of kin for Auntie our location some 300 miles away proved very challenging. We had remotely supported her for many years aided by intense home care support but her increasing confusion and distress demanded she move to receive continuous
support. This she had persistently resisted but Hurstwood's reception and ongoing care proved very special. Her personal bedroom, the quality of food and the opportunity to make new acquaintances was great but above all was the kindness shown by all of the staff in making her at ease in this new environment.
Of equal value was the staff's engagement with us. Being unable to visit we were rigorously kept informed on both the positive aspects of Auntie's residence but also sensitively guided through the challenges of her decline through dementia and ultimate end-of-life care. We initially gasped at the fee but can honestly say that it proved worth every penny.

Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you so much for taking the time to leave such a lovely review. Comments like this mean a lot to our team as they work so hard every day to ensure that our residents and relatives have the best possible experience at Hurstwood View Care Home.


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Review from Chriss H (Daughter of Resident) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was a resident of the home for only a few months having moved from a Barchester care home when his nursing needs increased. All the staff at Hurstwood View, from the manager to nursing staff, care staff, activities, admin, and back of the house, treated him with compassion, understanding, and respect.
Dad had his difficulties but I always felt that the staff acted in his best interests. They kept us informed and updated on any changes. When it came to the end they couldn't have done more for Dad or indeed for my sister and me, meaning we can look back on that dreadful time knowing it couldn't possibly have been handled any better. If you are looking for a fantastic care/nursing home for your loved one then look no further. The staff here actually care!

Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. Barchester strives to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services.


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Review from Debbie D (Daughter of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Five-star care, five-star staff, five-star facilities. From the moment we walked into Hurstwood View we knew we’d found a gem. From the friendly activities team who encourage the residents to join in an array of daily activities, to the attentive and empathetic care team I cannot recommend this wonderful
home enough. The meals are delicious and the catering staff take time to find out what the residents particularly fancy. Distraught and overwhelmed because of the situation we found ourselves in, The Manager and staff wrapped me in a virtual blanket of kindness and understanding. The team at Hurstwood View scooped my mum up in an equal blanket of care and expertise, transforming her physical issues whilst also having a deep understanding of dementia patients. I feel I have my mum back and I can sleep at night now knowing she is safe and cared for.

Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home and our staff team. It is a pleasure to care for your relative. Barchester strives to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services.


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Review from L L (Daughter of Resident) published on 15 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Quite frankly a horrendous experience both for my deceased mother and my family. Beautiful decor but hardly any care staff. Mum went in for 4 weeks respite (£8000 non-refundable) but died after 2 weeks. Delays on urine test on arrival, obtaining pain relief medication to help my mum (they blamed a change
in doctor but they had a week's notice to get it), dirty drinking vessels left in room from the previous day, off milk given to my mum (was on her bedside table and folder said she had been given milk before I arrived), bank nurse said it was unclear from notes what medication my mum should be taking and found my mum distressed every time I visited her during her last week. Yes I did complain at the time and the care did buck up a little but really it should never have come to that. Think as a gesture of goodwill we should have had a refund which we could have donated to our mum’s chosen charity particularly as mum was only hoisted out of bed once and had only a few mouthfuls of food.

Reply from Feedback Team, The Feedback Team at Barchester Hurstwood View

Thank you for taking the time to leave your review, we’re sorry to learn of your experience during the early days of your mum's stay at Hurstwood View Care Home, please accept our sincere condolences on the passing of your mum. We understand that you had discussed your concerns with the General Manager at the time, however, if you do not feel they have not been suitably resolved, please reach out to us so we can support you further. We can be contacted at feedback@barchester.com Kind regards Feedback Team.


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Review from S H (Wife of Resident) published on 5 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband moved here nearly 3 months ago after I could no longer look after him at home. The staff were unbelievably supportive of me with what was a very difficult decision and he has settled well.
Hurstwood View is a happy place with a lovely atmosphere and is very welcoming. Kindness and patience
are much in evidence on the dementia floor and it is heartwarming to see the wonderful care which they give to my husband and other residents even when things can be quite challenging. The staff are hard-working and excellent in every way, nothing is too much trouble and thankfully the whole place is run with a lot of common sense and does not feel 'corporate'. The activities team are enthusiastic and engages well with all the residents and their families and my husband clearly enjoys the home-cooked food! Laundry and cleaning are of a high standard. I cannot believe that there is a better place for my husband than here. Huge thanks to you all.

Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. Staff at Hurstwood View strive to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services.


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Review from E O (Granddaughter of Resident) published on 24 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother moved to Hurstwood View about 18 months ago when it became clear she needed specialist dementia care. The team are second to none - nothing was ever too much and even on her bad days they clearly cared for her very deeply. At the end of her life, they were kind to us all, cared for her
like she was their own grandmother and made sure she was not in pain. My father and I couldn’t have asked for more and we are so glad she was surrounded by people who truly cared for her.

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Review from L D (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Hurstwood View for two months in respite care following a difficult hospital and community hospital stay after a fall. Mum has just blossomed since she arrived at Hurstwood. All the staff have provided such great care for Mum, she has regained her weight loss and her personality
has returned. She is thriving.
Her room is beautiful, with a wonderful outlook over fields, it is warm, homely and comfortable, more like a cosy hotel room.
The meals are excellent with good choices, with extra treats throughout the day, homemade biscuits and cakes with plenty of tea and coffee visits.
The manager and all the staff are genuinely caring and interested in each resident. The planned weekly activities provide a really well-balanced range of group and individual activities for all to enjoy.
I visit every day and I feel incredibly welcome and part of the family!
It’s a very special place.

Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. The staff at Hurstwood View strive to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services.


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Current Review Score: 9.7 (9.741)

Overview of Review Score

The Review Score of 9.7 (9.741) out of 10 for Barchester Hurstwood View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.741 for Barchester Hurstwood View is calculated as follows: ( (184 Excellents x 5) + (15 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) + (6 Very Poors x 1) ) ÷ 212 Ratings = 4.741

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Hurstwood View is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (40)

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Meet the Team (27)

Kirsty

Kirsty Heaver

Job Title: General Manager

Joined: 2012

I began my career in the care industry in 1997, working in a small private care home for 17 years, which I enjoyed every day. I provided individualised care, support, social interaction, comfort & compassion to residents.
In 2003, I decided to study Nursing at Brighton University, as it had been my ambition since an early age. I continued to work at the care home during evenings & weekends, throughout my training and received my nursing qualification in 2006. Becoming a nurse gave me such fulfilment, along with a great responsibility, which made me extremely proud of what I do.
I joined Hurstwood View in 2012 - and that is where my journey at Barchester began.
I love to spend time with my family & friends and I also enjoy travelling. I played football for 15 years in a woman’s team, but I’ve hung the boots up now!


Cathryn

Cathryn Graham

Job Title: Home Administrator

Joined: 2017

Hi, my name is Cathryn, and I joined the team at Hurstwood View in August 2017 as the Administrator.


I have worked in care home administration since 2002 and have since gained an NVQ Level 3 in Business Administration.


My role includes managing the financial systems in the home, HR, enquiry management and working closely with the General Manager. My favourite part of the role is interacting with residents and their families. 


Lisa

Lisa Everson

Job Title: Activities Coordinator & Speak Up Champion

Joined: 2017

I’m Lisa, Activities Coordinator here at Hurstwood View. I’ve been working at Hurstwood View in varying departments since 2017, shortly after the birth of my second child.
With a strong background in Marketing, events, and community engagement - Activities is a great fit for me! I love arranging events and making a difference to our residents’ day. I’ve never danced so much since working here, no day is ever the same, and we really do have so much fun!


Karen

Karen Downie

Job Title: Head Chef

Joined: 2012

Hi. My name is Karen, and I am the Head Chef here at Hurstwood View.


 I have been working in the catering industry since I was 17 years old and have been working at Hurstwood View since it opened in 2012. I simply adore cooking and love to experiment with various flavours. I love my job at Hurstwood View and it’s a privilege to meet and work with so many different people. But what I love most is when people tell me they enjoy my food!


Being Scottish I am very fond of traditional Scottish dishes which when I am cooking, love to add a different twist. I am very fortunate to live in East Sussex with my husband and daughter. Sussex is a beautiful country with many interesting and historical places to visit. I love my job at Hurstwood View and in particular it's a privilege to meet and work with so many interesting residents. But what I love most is when people tell me they enjoy my food!


Wayne

Wayne Grogan

Job Title: Maintenance Manager

Joined: 2016

Hi, I am Wayne, the Senior Maintenance Manager.


I started with the company back in 2015. I am enjoying my role; there is always lots to do and no day is the same.


I also support our local maintenance managers with any help and advice they might need. 


Demi

Demi Fuller

Job Title: Care Practitioner & Dementia Champion

Joined: 2019

Hi, my name is Demi and I have worked at Hurstwood View since 2019.


I first joined Hurstwood View as a trainee care practitioner. I am now working as a Care practitioner and have recently started a degree with the university of Derby for Advanced Care Practitioner. My next step will be a Nursing Degree. As a care practitioner I work closely with the General Manager, Registered Nurses, and Senior Carers to ensure that all our resident’s needs are being met and to a high standard.


I am very passionate about my job at Hurstwood View and I always ensure my work is completed to a high standard. At Hurstwood View we all take great pride in ensuring that our residents are well looked after, we spend time getting to know our residents and their relatives on a personal basis to enable us to care for them all in a person-centred way and respecting their individuality. At Hurstwood View we have a great support network from our General Manager – Kirsty and Barchester in general, Barchester has great progression opportunities within all departments, and they always encourage staff to progress within their career. At Hurstwood View our staff are friendly and welcoming people who are more like family than staff.


Sally

Sally Burton

Job Title: Administration Assistant

Joined: 2023

I have worked for Hurstwood View for 2yrs.


I enjoy being front of desk greeting the residents and families that join us here at Hurstwood View. I love being part of a friendly and devoted team of dedicated work colleagues.


Lisa

Lisa Radcliffe

Job Title: Activities Coordinator & Wellbeing Champion

Joined: 2021

My name is Lisa and I’m an Activities Coordinator here at Hurstwood View. I joined the team towards the end of 2021.


A hairdresser and barber by trade, during lockdown I decided to make a career change.


I love working with our residents making a difference to their daily routine. In Activities, no day is ever the same, it really is such a varied role, which I really enjoy.


Cat

Cat Stainer

Job Title: Head of Housekeeping

Joined: 2019

My name is Cat and I have worked at Hurstwood View since 2019.


I have tried my hand at many departments including Housekeeping, kitchen and Caring until I progressed to head of housekeeping in 2021. I take much pride in my job and I always ensure my work is completed to a high standard. I always ensure our residents have a clean, comfortable, and happy environment to live in. The most important part of my job role is ensuring I keep the home as homely as possible to help the residents to feel at home.


I love working with my colleagues from all departments as I feel we are a great team with a loving and caring atmosphere to be proud of.


Keighly

Keighly Johnson

Job Title: Team Leader, Dementia Champion & Wellbeing Champion

Joined: 2013

My name is Keighly and I have worked at Hurstwood View since 2013, my job role is a Team Leader.


I have been working within the memory lane community for the last 8 years, I pride myself in caring for those in need and providing individualised care for all of our residents. My job role includes ensuring all staff are up to date with all changes and working alongside management ensuring the whole home is run to a high standard ensuring all of the residents needs are being met


Zoe

Zoe Shannon

Job Title: Head of Unit, Speak Up Champion & Dementia Champion

Joined: 2013

Hi, my name is Zoe and I have worked at Hurstwood View since 2013.


I started my career in the kitchen department then changed into a care assistant role. I have gradually worked my way up and I am now the head of unit for memory lane. I love working on memory lane and supporting our residents who are living with Dementia, in my role I take responsibility for ensuring that all our residents needs are met in the most suitable way for them. We take pride in person centred care and we value each residents differences. I always ensure that the staff working within the memory lane community are up to date with any recent changes and I also ensure that relatives are kept up to date with their loved ones ever changing needs.


At Hurstwood View we have a great team ethic, and the staff feel more like a big family rather than colleagues.


Lorraine

Lorraine Murphy

Job Title: Hostess

Joined: 2019

My Name is Lorraine, and I am a Hostess working at Hurstwood view.


My job involves serving breakfast to the residents and setting the tables ready for their meals. I really enjoy my job and love having a morning catch up with the residents.


Elaine

Elaine Jones

Job Title: Administrative Assistant

Joined: 2012

My name is Elaine and I have been working at Hurstwood View since the care home opened in 2012 as an administration assistant.


My job includes answering the telephone and greeting people at the door.


My favourite part of my job is welcoming the residents and their families into our wonderful home. Each guest receives a smile and a warm welcome.


Kiki

Kiki Dancy

Job Title: Care Assistant

Joined: 2021

Hi, my name is Kiki, and I am a Care assistant here at Hurstwood View.


My role includes supporting the residents with there day to day needs and improving their quality of life as much as possible. I support the seniors with leading the unit, most often Memory Lane.


I like spending my time with the residents and keeping relatives up to date with their loved ones.


Paige

Paige Streeter

Job Title: Care Assistant

Joined: 2018

My name is Paige, and I am a Care Assistant at Hurstwood View. I have been working at Hurstwood View since 2018.


I really enjoy supporting our residents to live a happy and fulfilled life, you will often find me singing, joking and laughing a lot. Hurstwood View has such a friendly atmosphere and the staff are very good at making light in difficult situations. I can mostly be found with the Karaoke machine singing into the microphone in a room full of residents.


Katrina

Katrina Cheshire

Job Title: Care Assistant

Joined: 2020

Hi, My name is Katrina and I am a Care Assistant at Hurstwood View.


I work mostly within the Memory Lane community at Hurstwood View and I love supporting the residents who are living with Dementia


I have recently completed my medication training and I am in the process of completing my NVQ level 3. One of my favourite things about working at Hurstwood View is the progression opportunities that are available.


Adam

Adam Heap

Job Title: Care Assistant

Joined: 2023

Hi, my name is Adam and I work at Hurstwood View as a care Assistant. I have worked at Hurstwood View since January 2023.


I really enjoy my job and love being able to support the residents with their individual needs. At Hurstwood View the support network is fantastic and we are very lucky to have such supportive management who always go out of their way to ensure all the residents are cared for in the best way possible.


Becky

Becky Riley

Job Title: Care Assistant

Joined: 2014

My name is Becky and I have worked at Hurstwood View since 2014.


I work as a Care Assistant and support the residents with all of their day-to-day needs. I love getting to know the residents and ensuring that they have the best quality of life possible.


At Hurstwood View we are all like one big family and we have a whole home approach for everything.


Georgie

Georgie Williams

Job Title: Care Assistant

Joined: 2014

Hi, my name is Georgie and I work at Hurstwood View as a Care Assistant. I have worked at Hurstwood View since 2014.


I really enjoy working in the care home and knowing that I have made a difference in the resident's lives. We all spend a lot of time getting to know the residents on a personal basis so that we can support them in the best way possible.


Saina

Saina Samad

Job Title: Care Assistant

Joined: 2023

My name is Saina, and I am a night Care Assistant here at Hurstwood View. I have been working at Hurstwood View since February 2023.


I really enjoy working here, we have great management and awesome team support. I love supporting residents with their daily needs and helping them to settle for the night.


Aminul

Aminul Raj

Job Title: Care Assistant

Joined: 2021

My name is Raj, and I am a Night Care Assistant here at Hurstwood View.


I am very passionate about my role and I like to support my residents to live a fulfilled life. I have been at Hurstwood View since 2021 and I really enjoy working with my amazing, organised team.


We have the most amazing and supportive management; it really is a pleasure to work at Hurstwood View.


Taisir

Taisir Ahmad

Job Title: Care Assistant

Joined: 2020

Hi, my name is Taisir and I am a care Assistant here at Hurstwood View working nightshifts.


I love working with such an incredible team within a great atmosphere, During the night my team and I will be present to ensure the residents are taken care of and have everything they need.


Ugo

Ugo Nnamani

Job Title: Care Assistant

Joined: 2021

My name is Ugo and I am a Night Care Assistant here at Hurstwood View.


In my job role I make sure my residents are taken care of with all aspects of their needs. I love what I do as a care assistant as it gives me an opportunity to serve humanity.


One of my favourite things about Hurstwood View is the awesome management team and the hardworking colleagues.


Sathish

Sathish Mathiyarasan

Job Title: Care Assistant

Joined: 2022

I am Sathish and I have worked at Hurstwood View since December 2022. I am working as a night care assistant.


I started my job without any experience in this field. As the days went by, I began to realise the magnificence of this work I was seeing. I thank God that I have been given the opportunity to help people with their daily life. I am proud to think that by doing this work I am laying up my treasure not on earth but in the kingdom of heaven. I try every day to make myself more experienced for this job and do it wholeheartedly.


Carmen

Carmen Dosset

Job Title: Kitchen Assistant

Joined: 2020

My name is Carmen and I have worked at Hurstwood View for a few Years now.


I first joined as a Care Assistant but have recently changed over to the Kitchen department and I am now working as a Kitchen Assistant.


I really enjoy my job working alongside the Chefs and supporting the residents with their different needs and preferences.


Dawn

Dawn Hart

Job Title: Housekeeping Assistant

Joined: 2019

My Name is Dawn, and I am one of the Housekeeping assistants at Hurstwood View.


My job involves keeping the home clean and presentable. I really enjoy my job and having a chat with the residents and reminiscing with them whilst I clean their rooms.


Faye

Faye Maidment

Job Title: Housekeeping Assistant

Joined: 2021

Hi, My name is Faye and I am one of the Housekeeping assistants working at Hurstwood View.


My role includes keeping the home clean and well maintained and keeping the laundry up to date, I love my job and especially enjoy having the interaction with the residents.


Frequently Asked Questions about Barchester Hurstwood View

What types of Care is Barchester Hurstwood View registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Hurstwood View provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Barchester Hurstwood View have?

There are 63 Single Rooms.

What are the Facilities & Services at Barchester Hurstwood View?

Own Furniture if required, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Hurstwood View to the centre of Uckfield?

1.9 mile(s) as the crow flies, distance by road may be significantly further.