Barchester Hurstwood View

Linum Lane, Off Ashengate Way, Five Ash Down, Uckfield TN22 3FH
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9.7 109 Reviews
  • Barchester Hurstwood View, Uckfield
Barchester Hurstwood View is able to offer excellent 24 hour residential and nursing care alongside care for residents living with dementia.

Hurstwood View is located in East Sussex and is close to Ashdown Forest.

The nursing floor at Hurstwood View, known as Deer View Walk, has been created to provide an excellent level of care to all residents. Staff ensure a person-centred care approach at all times, whilst promoting and encouraging independence and empowerment of residents.

Memory Lane, the 1066 accredited dementia floor, offers excellent dementia care, ensuring a person-centred care approach at all times.

Hurstwood View's facilities include a nurse call points in all rooms, television and telephone points in all rooms, as well as Wi-Fi throughout the home. They have a large café area where residents can enjoy refreshments with their visitors at any time. There is also an outside seating area as well as a large garden, with panoramic views of the Ashdown Forest.

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Care Provided by Barchester Hurstwood View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kirsty Johnson (General Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (63)
    • Single Rooms with ensuite Wet Room (63)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2012
    • Number of floors: 2

Funding & Fees Guide for Barchester Hurstwood View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £2,090

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Hurstwood View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Barchester Hurstwood View Reviews (109)

Total of 109, showing 21-40
9.7

Barchester Hurstwood View has a Review Score of 9.7 (9.741) out of 10, based on 18 reviews in the last 2 years. Over all time Barchester Hurstwood View has 109 reviews.

Overall Experience

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Review from M G (Son of Resident) published on 8 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Hurstwood View in September 2022 after her Alzheimer's had progressed so much that she was unable to continue in her own home. We were concerned that the transition to a residential home would be very upsetting and difficult for her. In fact, with the support and care of the wonderful
staff at Hurstwood View, Mum settled quickly and is very happy in her new surroundings. She is well looked after, is enjoying the activities on offer, and is calmer and less anxious than she was in her own home. We can visit whenever we like, as can her other friends, which is wonderful. The staff are great at keeping in touch, so we feel very much a part of Mum's care. We cannot thank the team at Hurstwood View enough. Special thanks to two members of staff.

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Review from Carol A (Daughter of Resident) published on 2 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who has dementia, has been staying at Hurstwood for over four years. She has a spacious, comfortable, on-suite room overlooking countryside. The home is decorated to a high standard and residents use various lounges and a cafe where a range of activities are provided. The garden areas are
well-maintained and there are pleasant, outdoor seating areas. I am always made to feel welcome when I visit my mother and all the staff are extremely friendly and helpful. Their kindness and awareness of my mother's needs is greatly appreciated.

Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. Staff at Hurstwood View strive to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services.


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Review from Jane D (Daughter of Resident) published on 25 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident since June 2017 on Memory Lane. Nothing is ever to much trouble. The care for my father has been superb and even with The Pandemic the staff have gone beyond the call of duty adapting to new working regimes ensuring the residents were well. Ever since 2017 I have nothing
but praise for Hurstwood View and would recommend it to anyone. Brilliant staff working together as a team. I feel Hurstwood View is part of my extended family. Thank you to all the staff for all your continuing hard work.

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Review from Sandra H (Respite Resident) published on 20 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Room comfortable and spacious. Staff extremely attentive and looked after me very well.
Choice of food with menu requests taken daily. Would do something different if required.
As I stayed in my room during my visit staff came in for a chat when they had a spare moment.
That was greatly appreciated.

Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. Barchester strives to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services.
We look forward to seeing you again in the future.


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Review from J C (Friend of Resident) published on 18 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was excellent caring service throughout her short stay. All staff were attentive at all times and made us as visitors feel welcome in their environment. I would recommend this home for anyone to use.

Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. Barchester strives to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services.


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Review from M P (Ex Family Member) published on 23 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband (separated) was in Hurstwood View for one week's respite in June. He was well looked after, and he enjoyed his time. Last year he had been discharged from the hospital to Hurstwood, so the staff knew him, and he was familiar with everything. My partner and I, who look after him in our home,
normally were able to enjoy our week's respite too, knowing he was safe and among friends again.

Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. Staff at Hurstwood View strive to make residents and visitors feel welcome, and the comments we receive help us to continue to improve our services.
We look forward to seeing you again in the future.


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Review from Karen Y (Daughter of Resident) published on 14 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident here since September 2021. As a family, we are so pleased with the care he has been/is receiving. The staff are, without exception, so kind, caring and helpful. Nothing is too much trouble for them. My father is settled and content and we are happy knowing that he is
receiving the best care possible. Thank you to all concerned.

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Review from Mike T (Son of Resident) published on 1 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother transferred from another care home in September 2021, and the move has been transformational for her. She was very low when we moved here, and the professional, kind and friendly team at Hurstwood View have worked hard to bring some sunshine back into mum's life. I truly believe that she now
has some quality of life, and for me, that is everything. The management team at Hurstwood View is exceptional, and they make every effort to ensure that all of their service users enjoy their last days, even in these difficult times of CV-19. I cannot thank the team enough for all their hard work and kindness. They definitely go the extra mile!

Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your experience at Hurstwood View Care Home. Staff at Hurstwood View strive to make residents and visitors feel welcome, and the comments we receive help us to continue to improve our services. We are so pleased that Mum has settled in so well.


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Review from Diana K (Wife of Resident) published on 10 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience and that of my husband, a resident since February 2021 has been very positive. I feel that he is receiving the best possible care at Hurstwood View.
The staff are extremely caring and friendly and he is fond of them and grateful for all they do for him. I receive regular updates about
his medication and any adjustments and reasons for them by the Clinical Leader.
Very much appreciated and keeps me in the picture without having to ask.
Generally, the care is exceptional and I am glad that my husband has found the perfect residential Home for his particular needs.

Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your experience at Hurstwood View Care Home. Our staff strive to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services.


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Review from Sharon J (Daughter of Resident) published on 25 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything about our experience with Hurstwood View has been extremely positive, right from our first informal visit to see if it was the right place for Mum. My mother has Alzheimer's but can function fairly independently and loves to socialise. The whole approach to my Mum is to treat her as an
individual. She has settled in so quickly. All the staff are very friendly, as well as very professional. The home feels and appears much more like a hotel than anything else. Mum's room is lovely with a superb view. Mum is joining in with a lot of the activities and eating well. The latter is a relief as her appetite had dwindled so much prior to coming to Hurstwood View and she had lost weight.
Every time I speak to her or visit her she is so excited to tell me what she has been up to, how nice it is there and how happy she is. This has also been a difficult time for us as a family as it's been a huge decision to make and the staff have all made this so easy and stress-free for us.

Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. We are pleased that your Mum has settled in so well. Our staff strive to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services.


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Review from S B (Wife of Resident) published on 1 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a nice, friendly welcome and staff are very good with names of visitors. Hurstwood View has a good reputation.

Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home.


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Review from Sue C (Daughter of Resident) published on 30 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly mother urgently needed a nursing home. I had visited several, but none was absolutely right. Hurstwood View was recommended. I had finally found the perfect home for her! The manager is delightful, involved, and from a nursing background. The cheerful atmosphere and close relationship between
staff and management is immediately apparent. I understand staff turnover is low, a positive. The staff are happy, kind, respectful, and seek to converse with residents as individuals with a unique history. The nursing staff informs me of any issue. Measures are in place up to help my mother with her particular circumstances. Nothing ever seems too much trouble. The purpose-built building boasts lovely ensuite bedrooms, all with patio doors opening onto a courtyard or garden. The chef’s meals look nourishing and delicious. The lively activities team provides a busy programme. As a new visiting relative, I felt immediately embraced by the Hurstwood View community, and have nothing but praise for it.

Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. Staff at Hurstwood View strive to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services.


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Review from Christine H (Respite Resident) published on 21 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad stayed for respite care following a few falls. The care dad received was amazing, we have had nothing but praise for the way he was treated and looked after. The home is modern, beautifully clean and kept in tip-top condition. The food options are great, dad raved about his meals during his stay!
Dad says nothing was too much trouble - all the staff were truly amazing! As the weather wasn’t suitable for dad to enjoy the beautiful grounds outside and he didn’t want to join in activities indoors, the staff grouped him with a few other men so they could have chats which dad thoroughly enjoyed. The atmosphere in this home is very friendly, supportive and caring.

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Review from Pippa R (Daughter of Resident) published on 8 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hurstwood View came to our rescue when our father was in the final stages of dementia and we could no longer keep him at home with carers. They took him at very short notice and throughout the very short time, he was at Hurstwood View the care was exemplary. One of the staff was with him twenty-four
hours a day, we had regular and frequent updates. The staff were gentle and caring in the way they handled him in his final days and treated him as though they had known him all his life. The staff also treated us with great understanding and sympathy and were prepared to go to any lengths in order to make our situation as easy as was possible during Covid. We could not fault their care and they made a world of difference to us at a very difficult time in our lives. We felt very lucky to have been able to send our father into their care for his final days.

Reply from Kirsty Heaver, Hurstwood at Barchester Hurstwood View

Thank you for your kind review, Pippa; it was an honour and our pleasure to have cared for your father during such a difficult time.


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Review from S L (Wife of Resident) published on 19 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Given that Covid has changed everything my experience has been all that I could have hoped for, except the accounting. Random amounts have been taken from my account with no explanation. I have asked for a monthly statement.

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Review from Claire D (Daughter of Resident) published on 3 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father became a resident whilst strict rules were in place regarding Covid-19. The staff dealt with this in a professional way whilst being sympathetic to my father's needs in getting settled in. I appreciate the accessibility of speaking to the staff who always have time to speak however busy they
are. I have found the general atmosphere at Hurstwood View to be a positive, friendly and welcoming home where nothing seems too much trouble.

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Review from Debs (Daughter of Resident) published on 3 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and her partner moved into the flats which are connected to Hurstwood, they were happy to have the back up of the care home and also have care in their own home. This worked really well and they quickly got to know the staff and felt very happy with their decision to move to Hurstwood. Unfortunately,
my mother's partner had a bad fall. The hospital would not let him be discharged back to the flat as he needed more care so he went into the nursing home. He was cared for very well by the staff. They were really good with him as his dementia had accelerated. The good thing was that Mother could visit him. He was treated with respect and dignity until the end. Unfortunately, my mother was diagnosed with cancer. She carried on living in the flat with the knowledge that if she needed anyone they were on hand. She really loved all the staff and built up a friendship with them. She said she couldn’t have wanted to be in a better place. Her last days were spent in the home and I wouldn’t hesitate to recommend.

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Review from Marion W (Daughter-in-law of Resident) published on 30 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hurstwood View is a caring, supportive and wonderful place to be. My relative has had respite care there a few times now, and every time he has been there, we have had nothing but praise for the way he has been treated and looked after. He himself says he feels like royalty when he goes there and nothing
is too much trouble - if you ask for anything, he gets it immediately. We, as a family, cannot thank them enough for their compassion. He’s even looking at going again before Christmas. That says it all really.

Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. It's always a pleasure caring for your father-in-law. Barchester strives to make residents and visitors feel welcome, and the comments we receive help us to continue to improve our services.


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Review from Ian F (Son of Resident) published on 29 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has spent eight weeks at Hurstwood View, having been transferred from Pembury hospital after a fall and a series of absent seizures. She suffers with vascular dementia. We have been delighted with the care given to Mum which has been first class from day 1. She has been made to feel very much
at home and has fitted in very well with all of the staff. Although visiting has been very limited due to the pandemic, she has been kept active and has even developed a couple of interests we didn't realise she had. Her general disposition and health has also improved and it's nice to see her smiling so much. Her birthday 'party' was made extra special when the staff brought her favourite coconut cake in and sang happy birthday to her together. Well done and thank you.

Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. It has been a pleasure caring for your Mother. Barchester strives to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services.


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Review from Christopher W (Son of Resident) published on 4 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Due to my mother’s dementia issues, Adult Care sent us to Hurstwood View. On arrival when calling for an assistant my fiancée and I had to press the call bell at the main front door 4 times before anyone came.
When a care assistant came to the door we were asked to wash our hands, which we did, but
did not issue us with a face mask even though the care assistant was wearing one herself.
At this time my mother was very upset due to the unfamiliar surroundings. On entering the building there was a patient trying to sell daily papers to us which was even more confusing for my mother, there were also used plates and bowls left on the tables in the reception area.


The toilet in my mother's room had been used, urine on the floor, dirty toilet paper in the bin, no plug in the sink. The toilet seat is cracked (Health & Safety issues) (photos taken)


There were other issues that gravely concerned us and we brought our mother home.


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Current Review Score: 9.7 (9.741)

Overview of Review Score

The Review Score of 9.7 (9.741) out of 10 for Barchester Hurstwood View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.741 for Barchester Hurstwood View is calculated as follows: ( (184 Excellents x 5) + (15 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) + (6 Very Poors x 1) ) ÷ 212 Ratings = 4.741

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Hurstwood View is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (40)

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Meet the Team (27)

Kirsty

Kirsty Heaver

Job Title: General Manager

Joined: 2012

I began my career in the care industry in 1997, working in a small private care home for 17 years, which I enjoyed every day. I provided individualised care, support, social interaction, comfort & compassion to residents.
In 2003, I decided to study Nursing at Brighton University, as it had been my ambition since an early age. I continued to work at the care home during evenings & weekends, throughout my training and received my nursing qualification in 2006. Becoming a nurse gave me such fulfilment, along with a great responsibility, which made me extremely proud of what I do.
I joined Hurstwood View in 2012 - and that is where my journey at Barchester began.
I love to spend time with my family & friends and I also enjoy travelling. I played football for 15 years in a woman’s team, but I’ve hung the boots up now!


Cathryn

Cathryn Graham

Job Title: Home Administrator

Joined: 2017

Hi, my name is Cathryn, and I joined the team at Hurstwood View in August 2017 as the Administrator.


I have worked in care home administration since 2002 and have since gained an NVQ Level 3 in Business Administration.


My role includes managing the financial systems in the home, HR, enquiry management and working closely with the General Manager. My favourite part of the role is interacting with residents and their families. 


Lisa

Lisa Everson

Job Title: Activities Coordinator & Speak Up Champion

Joined: 2017

I’m Lisa, Activities Coordinator here at Hurstwood View. I’ve been working at Hurstwood View in varying departments since 2017, shortly after the birth of my second child.
With a strong background in Marketing, events, and community engagement - Activities is a great fit for me! I love arranging events and making a difference to our residents’ day. I’ve never danced so much since working here, no day is ever the same, and we really do have so much fun!


Karen

Karen Downie

Job Title: Head Chef

Joined: 2012

Hi. My name is Karen, and I am the Head Chef here at Hurstwood View.


 I have been working in the catering industry since I was 17 years old and have been working at Hurstwood View since it opened in 2012. I simply adore cooking and love to experiment with various flavours. I love my job at Hurstwood View and it’s a privilege to meet and work with so many different people. But what I love most is when people tell me they enjoy my food!


Being Scottish I am very fond of traditional Scottish dishes which when I am cooking, love to add a different twist. I am very fortunate to live in East Sussex with my husband and daughter. Sussex is a beautiful country with many interesting and historical places to visit. I love my job at Hurstwood View and in particular it's a privilege to meet and work with so many interesting residents. But what I love most is when people tell me they enjoy my food!


Wayne

Wayne Grogan

Job Title: Maintenance Manager

Joined: 2016

Hi, I am Wayne, the Senior Maintenance Manager.


I started with the company back in 2015. I am enjoying my role; there is always lots to do and no day is the same.


I also support our local maintenance managers with any help and advice they might need. 


Demi

Demi Fuller

Job Title: Care Practitioner & Dementia Champion

Joined: 2019

Hi, my name is Demi and I have worked at Hurstwood View since 2019.


I first joined Hurstwood View as a trainee care practitioner. I am now working as a Care practitioner and have recently started a degree with the university of Derby for Advanced Care Practitioner. My next step will be a Nursing Degree. As a care practitioner I work closely with the General Manager, Registered Nurses, and Senior Carers to ensure that all our resident’s needs are being met and to a high standard.


I am very passionate about my job at Hurstwood View and I always ensure my work is completed to a high standard. At Hurstwood View we all take great pride in ensuring that our residents are well looked after, we spend time getting to know our residents and their relatives on a personal basis to enable us to care for them all in a person-centred way and respecting their individuality. At Hurstwood View we have a great support network from our General Manager – Kirsty and Barchester in general, Barchester has great progression opportunities within all departments, and they always encourage staff to progress within their career. At Hurstwood View our staff are friendly and welcoming people who are more like family than staff.


Sally

Sally Burton

Job Title: Administration Assistant

Joined: 2023

I have worked for Hurstwood View for 2yrs.


I enjoy being front of desk greeting the residents and families that join us here at Hurstwood View. I love being part of a friendly and devoted team of dedicated work colleagues.


Lisa

Lisa Radcliffe

Job Title: Activities Coordinator & Wellbeing Champion

Joined: 2021

My name is Lisa and I’m an Activities Coordinator here at Hurstwood View. I joined the team towards the end of 2021.


A hairdresser and barber by trade, during lockdown I decided to make a career change.


I love working with our residents making a difference to their daily routine. In Activities, no day is ever the same, it really is such a varied role, which I really enjoy.


Cat

Cat Stainer

Job Title: Head of Housekeeping

Joined: 2019

My name is Cat and I have worked at Hurstwood View since 2019.


I have tried my hand at many departments including Housekeeping, kitchen and Caring until I progressed to head of housekeeping in 2021. I take much pride in my job and I always ensure my work is completed to a high standard. I always ensure our residents have a clean, comfortable, and happy environment to live in. The most important part of my job role is ensuring I keep the home as homely as possible to help the residents to feel at home.


I love working with my colleagues from all departments as I feel we are a great team with a loving and caring atmosphere to be proud of.


Keighly

Keighly Johnson

Job Title: Team Leader, Dementia Champion & Wellbeing Champion

Joined: 2013

My name is Keighly and I have worked at Hurstwood View since 2013, my job role is a Team Leader.


I have been working within the memory lane community for the last 8 years, I pride myself in caring for those in need and providing individualised care for all of our residents. My job role includes ensuring all staff are up to date with all changes and working alongside management ensuring the whole home is run to a high standard ensuring all of the residents needs are being met


Zoe

Zoe Shannon

Job Title: Head of Unit, Speak Up Champion & Dementia Champion

Joined: 2013

Hi, my name is Zoe and I have worked at Hurstwood View since 2013.


I started my career in the kitchen department then changed into a care assistant role. I have gradually worked my way up and I am now the head of unit for memory lane. I love working on memory lane and supporting our residents who are living with Dementia, in my role I take responsibility for ensuring that all our residents needs are met in the most suitable way for them. We take pride in person centred care and we value each residents differences. I always ensure that the staff working within the memory lane community are up to date with any recent changes and I also ensure that relatives are kept up to date with their loved ones ever changing needs.


At Hurstwood View we have a great team ethic, and the staff feel more like a big family rather than colleagues.


Lorraine

Lorraine Murphy

Job Title: Hostess

Joined: 2019

My Name is Lorraine, and I am a Hostess working at Hurstwood view.


My job involves serving breakfast to the residents and setting the tables ready for their meals. I really enjoy my job and love having a morning catch up with the residents.


Elaine

Elaine Jones

Job Title: Administrative Assistant

Joined: 2012

My name is Elaine and I have been working at Hurstwood View since the care home opened in 2012 as an administration assistant.


My job includes answering the telephone and greeting people at the door.


My favourite part of my job is welcoming the residents and their families into our wonderful home. Each guest receives a smile and a warm welcome.


Kiki

Kiki Dancy

Job Title: Care Assistant

Joined: 2021

Hi, my name is Kiki, and I am a Care assistant here at Hurstwood View.


My role includes supporting the residents with there day to day needs and improving their quality of life as much as possible. I support the seniors with leading the unit, most often Memory Lane.


I like spending my time with the residents and keeping relatives up to date with their loved ones.


Paige

Paige Streeter

Job Title: Care Assistant

Joined: 2018

My name is Paige, and I am a Care Assistant at Hurstwood View. I have been working at Hurstwood View since 2018.


I really enjoy supporting our residents to live a happy and fulfilled life, you will often find me singing, joking and laughing a lot. Hurstwood View has such a friendly atmosphere and the staff are very good at making light in difficult situations. I can mostly be found with the Karaoke machine singing into the microphone in a room full of residents.


Katrina

Katrina Cheshire

Job Title: Care Assistant

Joined: 2020

Hi, My name is Katrina and I am a Care Assistant at Hurstwood View.


I work mostly within the Memory Lane community at Hurstwood View and I love supporting the residents who are living with Dementia


I have recently completed my medication training and I am in the process of completing my NVQ level 3. One of my favourite things about working at Hurstwood View is the progression opportunities that are available.


Adam

Adam Heap

Job Title: Care Assistant

Joined: 2023

Hi, my name is Adam and I work at Hurstwood View as a care Assistant. I have worked at Hurstwood View since January 2023.


I really enjoy my job and love being able to support the residents with their individual needs. At Hurstwood View the support network is fantastic and we are very lucky to have such supportive management who always go out of their way to ensure all the residents are cared for in the best way possible.


Becky

Becky Riley

Job Title: Care Assistant

Joined: 2014

My name is Becky and I have worked at Hurstwood View since 2014.


I work as a Care Assistant and support the residents with all of their day-to-day needs. I love getting to know the residents and ensuring that they have the best quality of life possible.


At Hurstwood View we are all like one big family and we have a whole home approach for everything.


Georgie

Georgie Williams

Job Title: Care Assistant

Joined: 2014

Hi, my name is Georgie and I work at Hurstwood View as a Care Assistant. I have worked at Hurstwood View since 2014.


I really enjoy working in the care home and knowing that I have made a difference in the resident's lives. We all spend a lot of time getting to know the residents on a personal basis so that we can support them in the best way possible.


Saina

Saina Samad

Job Title: Care Assistant

Joined: 2023

My name is Saina, and I am a night Care Assistant here at Hurstwood View. I have been working at Hurstwood View since February 2023.


I really enjoy working here, we have great management and awesome team support. I love supporting residents with their daily needs and helping them to settle for the night.


Aminul

Aminul Raj

Job Title: Care Assistant

Joined: 2021

My name is Raj, and I am a Night Care Assistant here at Hurstwood View.


I am very passionate about my role and I like to support my residents to live a fulfilled life. I have been at Hurstwood View since 2021 and I really enjoy working with my amazing, organised team.


We have the most amazing and supportive management; it really is a pleasure to work at Hurstwood View.


Taisir

Taisir Ahmad

Job Title: Care Assistant

Joined: 2020

Hi, my name is Taisir and I am a care Assistant here at Hurstwood View working nightshifts.


I love working with such an incredible team within a great atmosphere, During the night my team and I will be present to ensure the residents are taken care of and have everything they need.


Ugo

Ugo Nnamani

Job Title: Care Assistant

Joined: 2021

My name is Ugo and I am a Night Care Assistant here at Hurstwood View.


In my job role I make sure my residents are taken care of with all aspects of their needs. I love what I do as a care assistant as it gives me an opportunity to serve humanity.


One of my favourite things about Hurstwood View is the awesome management team and the hardworking colleagues.


Sathish

Sathish Mathiyarasan

Job Title: Care Assistant

Joined: 2022

I am Sathish and I have worked at Hurstwood View since December 2022. I am working as a night care assistant.


I started my job without any experience in this field. As the days went by, I began to realise the magnificence of this work I was seeing. I thank God that I have been given the opportunity to help people with their daily life. I am proud to think that by doing this work I am laying up my treasure not on earth but in the kingdom of heaven. I try every day to make myself more experienced for this job and do it wholeheartedly.


Carmen

Carmen Dosset

Job Title: Kitchen Assistant

Joined: 2020

My name is Carmen and I have worked at Hurstwood View for a few Years now.


I first joined as a Care Assistant but have recently changed over to the Kitchen department and I am now working as a Kitchen Assistant.


I really enjoy my job working alongside the Chefs and supporting the residents with their different needs and preferences.


Dawn

Dawn Hart

Job Title: Housekeeping Assistant

Joined: 2019

My Name is Dawn, and I am one of the Housekeeping assistants at Hurstwood View.


My job involves keeping the home clean and presentable. I really enjoy my job and having a chat with the residents and reminiscing with them whilst I clean their rooms.


Faye

Faye Maidment

Job Title: Housekeeping Assistant

Joined: 2021

Hi, My name is Faye and I am one of the Housekeeping assistants working at Hurstwood View.


My role includes keeping the home clean and well maintained and keeping the laundry up to date, I love my job and especially enjoy having the interaction with the residents.