This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Barchester Hurstwood View has a Review Score of 9.7 (9.741) out of 10, based on 18 reviews in the last 2 years. Over all time Barchester Hurstwood View has 109 reviews.
Review from Clarissa B (Daughter of Resident) published on 13 July 2020
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Review from Roz A (Daughter of Resident) published on 13 July 2020
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Review from Jonathan S (Son of Resident) published on 9 July 2020
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Reply from The Admin Team, Hurstwood at Barchester Hurstwood View
Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. Barchester strives to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services. It was a pleasure to care for your Father during his time at Hurstwood View.
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Review from B S (Daughter of Resident) published on 1 July 2020
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Review from Angela B (Daughter-in-law of Resident) published on 24 June 2020
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Reply from The Admin Team, Hurstwood at Barchester Hurstwood View
Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. Barchester strives to make residents and visitors feel welcome, and the comments we receive help us to continue to improve our services. I will pass your comments onto the whole team.
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Review from Jane L (Daughter of Resident) published on 24 June 2020
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Reply from The Admin Team, Hurstwood at Barchester Hurstwood View
Thank you for taking the time to leave positive feedback regarding your experience at Hurstwood View, the comments we receive help us to continue to improve our services. It was always a pleasure to care for your Father. I will pass your kind comments onto the whole team.
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Review from Anna C (Daughter of Resident) published on 23 June 2020
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Reply from The Admin Team, Admin at Barchester Hurstwood View
Thank you for taking the time to leave positive feedback relating to your experience at Hurstwood View Care Home. Staff at Hurstwood View strives to make our residents experience a positive one, and the comments we receive help us to continue to improve our services.
We look forward to seeing you again soon.
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Review from Adam R (Son of Resident) published on 23 June 2020
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Reply from The Admin Team, Admin at Barchester Hurstwood View
Thank you for taking the time to leave positive feedback relating to your experience at Hurstwood View Care Home. Barchester strives to make residents and visitors feel welcome, and the comments we receive help us to continue to improve our services.
We look forward to seeing you again soon.
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Review from Katherine C (Daughter of Resident) published on 19 June 2020
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Reply from The Admin Team, Hurstwood at Barchester Hurstwood View
Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home, the comments we receive help us to continue to improve our services.
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Review from Jo C (Daughter of Resident) published on 19 June 2020
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Reply from The Admin Team, Hurstwood at Barchester Hurstwood View
Thank you for your kind words, it is a pleasure caring for your father and we hope to see you and your family soon.
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Review from Dany C (Granddaughter of Resident) published on 15 June 2020
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Review from Graeme C (Son of Resident) published on 26 February 2020
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Reply from The Admin Team, Hurstwood at Barchester Hurstwood View
Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. Barchester strives to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services.
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Review from J B (Husband of Resident) published on 26 February 2020
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Review from John B (Husband of Resident) published on 19 February 2020
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Reply from The Admin Team, Hurstwood at Barchester Hurstwood View
Thank you for taking the time to leave positive feedback relating to your experience at Hurstwood View Care Home. Barchester strives to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services and our resident's experience with us.
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Review from Laura G (Daughter of Resident) published on 18 February 2020
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Reply from The Admin Team at Barchester Hurstwood View
Thank you for taking the time to leave positive feedback relating to your experience at Hurstwood View Care Home. Barchester strives to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services.
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Review from Lex H (Daughter-in-law of Resident) published on 19 August 2019
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Reply from Admin Team, Hurstwood at Barchester Hurstwood View
Thank you for your kind review.
It was an honour to care for your father-in-law.
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Review from Caroline S (Daughter of Resident) published on 29 May 2019
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Thank you for your kind review, it was an honour to care for your mother at this time of her life.
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Review from Jean C (Wife of Resident) published on 25 April 2019
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Reply from Admin Team, Hurstwood at Barchester Hurstwood View
Thank you for taking the time to leave positive feedback relating to Hurstwood View Care Home. The comments we receive help us to continue to improve our services. We look forward to seeing you soon.
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Review from Jane C (Daughter of Resident) published on 25 April 2019
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Reply from Admin Team, Hurstwood at Barchester Hurstwood View
Thank you for taking the time to leave positive feedback relating to Hurstwood View Care Home. The comments we receive help us to continue to improve our services. We look forward to seeing you soon.
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Review from Simon Y (Grandson of Resident) published on 18 March 2019
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Reply from Admin Team, Hurstwood at Barchester Hurstwood View
Thank you for your lovely review, it was an absolute pleasure to provide care for your relative. If we can be of any assistance in the future please do not hesitate to contcat us.
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The Review Score of 9.7 (9.741) out of 10 for Barchester Hurstwood View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.741 for Barchester Hurstwood View is calculated as follows: ( (184 Excellents x 5) + (15 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) + (6 Very Poors x 1) ) ÷ 212 Ratings = 4.741
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Hurstwood View is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Mar 2019
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Job Title: General Manager
Joined: 2012
I began my career in the care industry in 1997, working in a small private care home for 17 years, which I enjoyed every day. I provided individualised care, support, social interaction, comfort & compassion to residents.
In 2003, I decided to study Nursing at Brighton University, as it had been my ambition since an early age. I continued to work at the care home during evenings & weekends, throughout my training and received my nursing qualification in 2006. Becoming a nurse gave me such fulfilment, along with a great responsibility, which made me extremely proud of what I do.
I joined Hurstwood View in 2012 - and that is where my journey at Barchester began.
I love to spend time with my family & friends and I also enjoy travelling. I played football for 15 years in a woman’s team, but I’ve hung the boots up now!
Job Title: Home Administrator
Joined: 2017
Hi, my name is Cathryn, and I joined the team at Hurstwood View in August 2017 as the Administrator.
I have worked in care home administration since 2002 and have since gained an NVQ Level 3 in Business Administration.
My role includes managing the financial systems in the home, HR, enquiry management and working closely with the General Manager. My favourite part of the role is interacting with residents and their families.
Job Title: Activities Coordinator & Speak Up Champion
Joined: 2017
I’m Lisa, Activities Coordinator here at Hurstwood View. I’ve been working at Hurstwood View in varying departments since 2017, shortly after the birth of my second child.
With a strong background in Marketing, events, and community engagement - Activities is a great fit for me! I love arranging events and making a difference to our residents’ day. I’ve never danced so much since working here, no day is ever the same, and we really do have so much fun!
Job Title: Head Chef
Joined: 2012
Hi. My name is Karen, and I am the Head Chef here at Hurstwood View.
I have been working in the catering industry since I was 17 years old and have been working at Hurstwood View since it opened in 2012. I simply adore cooking and love to experiment with various flavours. I love my job at Hurstwood View and it’s a privilege to meet and work with so many different people. But what I love most is when people tell me they enjoy my food!
Being Scottish I am very fond of traditional Scottish dishes which when I am cooking, love to add a different twist. I am very fortunate to live in East Sussex with my husband and daughter. Sussex is a beautiful country with many interesting and historical places to visit. I love my job at Hurstwood View and in particular it's a privilege to meet and work with so many interesting residents. But what I love most is when people tell me they enjoy my food!
Job Title: Maintenance Manager
Joined: 2016
Hi, I am Wayne, the Senior Maintenance Manager.
I started with the company back in 2015. I am enjoying my role; there is always lots to do and no day is the same.
I also support our local maintenance managers with any help and advice they might need.
Job Title: Care Practitioner & Dementia Champion
Joined: 2019
Hi, my name is Demi and I have worked at Hurstwood View since 2019.
I first joined Hurstwood View as a trainee care practitioner. I am now working as a Care practitioner and have recently started a degree with the university of Derby for Advanced Care Practitioner. My next step will be a Nursing Degree. As a care practitioner I work closely with the General Manager, Registered Nurses, and Senior Carers to ensure that all our resident’s needs are being met and to a high standard.
I am very passionate about my job at Hurstwood View and I always ensure my work is completed to a high standard. At Hurstwood View we all take great pride in ensuring that our residents are well looked after, we spend time getting to know our residents and their relatives on a personal basis to enable us to care for them all in a person-centred way and respecting their individuality. At Hurstwood View we have a great support network from our General Manager – Kirsty and Barchester in general, Barchester has great progression opportunities within all departments, and they always encourage staff to progress within their career. At Hurstwood View our staff are friendly and welcoming people who are more like family than staff.
Job Title: Administration Assistant
Joined: 2023
I have worked for Hurstwood View for 2yrs.
I enjoy being front of desk greeting the residents and families that join us here at Hurstwood View. I love being part of a friendly and devoted team of dedicated work colleagues.
Job Title: Activities Coordinator & Wellbeing Champion
Joined: 2021
My name is Lisa and I’m an Activities Coordinator here at Hurstwood View. I joined the team towards the end of 2021.
A hairdresser and barber by trade, during lockdown I decided to make a career change.
I love working with our residents making a difference to their daily routine. In Activities, no day is ever the same, it really is such a varied role, which I really enjoy.
Job Title: Head of Housekeeping
Joined: 2019
My name is Cat and I have worked at Hurstwood View since 2019.
I have tried my hand at many departments including Housekeeping, kitchen and Caring until I progressed to head of housekeeping in 2021. I take much pride in my job and I always ensure my work is completed to a high standard. I always ensure our residents have a clean, comfortable, and happy environment to live in. The most important part of my job role is ensuring I keep the home as homely as possible to help the residents to feel at home.
I love working with my colleagues from all departments as I feel we are a great team with a loving and caring atmosphere to be proud of.
Job Title: Team Leader, Dementia Champion & Wellbeing Champion
Joined: 2013
My name is Keighly and I have worked at Hurstwood View since 2013, my job role is a Team Leader.
I have been working within the memory lane community for the last 8 years, I pride myself in caring for those in need and providing individualised care for all of our residents. My job role includes ensuring all staff are up to date with all changes and working alongside management ensuring the whole home is run to a high standard ensuring all of the residents needs are being met
Job Title: Head of Unit, Speak Up Champion & Dementia Champion
Joined: 2013
Hi, my name is Zoe and I have worked at Hurstwood View since 2013.
I started my career in the kitchen department then changed into a care assistant role. I have gradually worked my way up and I am now the head of unit for memory lane. I love working on memory lane and supporting our residents who are living with Dementia, in my role I take responsibility for ensuring that all our residents needs are met in the most suitable way for them. We take pride in person centred care and we value each residents differences. I always ensure that the staff working within the memory lane community are up to date with any recent changes and I also ensure that relatives are kept up to date with their loved ones ever changing needs.
At Hurstwood View we have a great team ethic, and the staff feel more like a big family rather than colleagues.
Job Title: Hostess
Joined: 2019
My Name is Lorraine, and I am a Hostess working at Hurstwood view.
My job involves serving breakfast to the residents and setting the tables ready for their meals. I really enjoy my job and love having a morning catch up with the residents.
Job Title: Administrative Assistant
Joined: 2012
My name is Elaine and I have been working at Hurstwood View since the care home opened in 2012 as an administration assistant.
My job includes answering the telephone and greeting people at the door.
My favourite part of my job is welcoming the residents and their families into our wonderful home. Each guest receives a smile and a warm welcome.
Job Title: Care Assistant
Joined: 2021
Hi, my name is Kiki, and I am a Care assistant here at Hurstwood View.
My role includes supporting the residents with there day to day needs and improving their quality of life as much as possible. I support the seniors with leading the unit, most often Memory Lane.
I like spending my time with the residents and keeping relatives up to date with their loved ones.
Job Title: Care Assistant
Joined: 2018
My name is Paige, and I am a Care Assistant at Hurstwood View. I have been working at Hurstwood View since 2018.
I really enjoy supporting our residents to live a happy and fulfilled life, you will often find me singing, joking and laughing a lot. Hurstwood View has such a friendly atmosphere and the staff are very good at making light in difficult situations. I can mostly be found with the Karaoke machine singing into the microphone in a room full of residents.
Job Title: Care Assistant
Joined: 2020
Hi, My name is Katrina and I am a Care Assistant at Hurstwood View.
I work mostly within the Memory Lane community at Hurstwood View and I love supporting the residents who are living with Dementia
I have recently completed my medication training and I am in the process of completing my NVQ level 3. One of my favourite things about working at Hurstwood View is the progression opportunities that are available.
Job Title: Care Assistant
Joined: 2023
Hi, my name is Adam and I work at Hurstwood View as a care Assistant. I have worked at Hurstwood View since January 2023.
I really enjoy my job and love being able to support the residents with their individual needs. At Hurstwood View the support network is fantastic and we are very lucky to have such supportive management who always go out of their way to ensure all the residents are cared for in the best way possible.
Job Title: Care Assistant
Joined: 2014
My name is Becky and I have worked at Hurstwood View since 2014.
I work as a Care Assistant and support the residents with all of their day-to-day needs. I love getting to know the residents and ensuring that they have the best quality of life possible.
At Hurstwood View we are all like one big family and we have a whole home approach for everything.
Job Title: Care Assistant
Joined: 2014
Hi, my name is Georgie and I work at Hurstwood View as a Care Assistant. I have worked at Hurstwood View since 2014.
I really enjoy working in the care home and knowing that I have made a difference in the resident's lives. We all spend a lot of time getting to know the residents on a personal basis so that we can support them in the best way possible.
Job Title: Care Assistant
Joined: 2023
My name is Saina, and I am a night Care Assistant here at Hurstwood View. I have been working at Hurstwood View since February 2023.
I really enjoy working here, we have great management and awesome team support. I love supporting residents with their daily needs and helping them to settle for the night.
Job Title: Care Assistant
Joined: 2021
My name is Raj, and I am a Night Care Assistant here at Hurstwood View.
I am very passionate about my role and I like to support my residents to live a fulfilled life. I have been at Hurstwood View since 2021 and I really enjoy working with my amazing, organised team.
We have the most amazing and supportive management; it really is a pleasure to work at Hurstwood View.
Job Title: Care Assistant
Joined: 2020
Hi, my name is Taisir and I am a care Assistant here at Hurstwood View working nightshifts.
I love working with such an incredible team within a great atmosphere, During the night my team and I will be present to ensure the residents are taken care of and have everything they need.
Job Title: Care Assistant
Joined: 2021
My name is Ugo and I am a Night Care Assistant here at Hurstwood View.
In my job role I make sure my residents are taken care of with all aspects of their needs. I love what I do as a care assistant as it gives me an opportunity to serve humanity.
One of my favourite things about Hurstwood View is the awesome management team and the hardworking colleagues.
Job Title: Care Assistant
Joined: 2022
I am Sathish and I have worked at Hurstwood View since December 2022. I am working as a night care assistant.
I started my job without any experience in this field. As the days went by, I began to realise the magnificence of this work I was seeing. I thank God that I have been given the opportunity to help people with their daily life. I am proud to think that by doing this work I am laying up my treasure not on earth but in the kingdom of heaven. I try every day to make myself more experienced for this job and do it wholeheartedly.
Job Title: Kitchen Assistant
Joined: 2020
My name is Carmen and I have worked at Hurstwood View for a few Years now.
I first joined as a Care Assistant but have recently changed over to the Kitchen department and I am now working as a Kitchen Assistant.
I really enjoy my job working alongside the Chefs and supporting the residents with their different needs and preferences.
Job Title: Housekeeping Assistant
Joined: 2019
My Name is Dawn, and I am one of the Housekeeping assistants at Hurstwood View.
My job involves keeping the home clean and presentable. I really enjoy my job and having a chat with the residents and reminiscing with them whilst I clean their rooms.
Job Title: Housekeeping Assistant
Joined: 2021
Hi, My name is Faye and I am one of the Housekeeping assistants working at Hurstwood View.
My role includes keeping the home clean and well maintained and keeping the laundry up to date, I love my job and especially enjoy having the interaction with the residents.