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Allingham House Care Centre has a Review Score of 8.5 (8.490) out of 10, based on 11 reviews in the last 2 years. Over all time Allingham House Care Centre has 101 reviews.
Review from L H (Daughter of Resident) published on 12 February 2025
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Review from Julie B (Daughter of Resident) published on 21 January 2025
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Reply from Katrina Hay, Regional Director at Allingham House Care Centre
Thank you for such a wonderful review, I'm so pleased that our lifestyle team and the staff made a real difference in your Father's care, we really appreciate all the positive feedback and will share this with the rest of the team.
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Review from Chris M (Cousin of Resident) published on 6 January 2025
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Reply from Katrina Hay, Regional Director at Allingham House Care Centre
We are so pleased that you are happy with the care we provide at Allingham House, we always strive to deliver the best care and we are very grateful that you recognise this. We will share the positive comments with the rest of the staff.
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Review from Bridie S (Wife of Resident) published on 16 August 2024
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Reply from Katrina, Regional Director at Allingham House Care Centre
Thank you for your comment, just to clarify that this incident was investigated and addressed at the time, it was also reported to safeguarding and closed down. I apologise if you are unhappy with the outcome of this incident, although you were given the opportunity to challenge the outcome at the time, which you declined to do. However, we will pass on any positive comments to the staff.
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Review from Adrian L (Son of Resident) published on 16 July 2024
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Reply from Katrina, Regional Director at Allingham House Care Centre
Thank you for this fantastic feedback regarding your mother's stay at Allingham House, we will share this with the rest of the team.
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Review from T P (Daughter of Resident) published on 10 May 2024
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Review from D H (Daughter of Resident) published on 24 April 2024
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Reply from Carys Miller, Digital Marketing Apprentice at Allingham House Care Centre
Thank you for your kind comments towards the staff and discussing further with our team about any issues.
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Review from Sarah D (Partner of Resident) published on 14 December 2023
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Review from A F (Daughter of Resident) published on 9 November 2023
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Review from E C (Daughter of Resident) published on 1 June 2023
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Review from C M (Friend of Resident) published on 17 April 2023
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Review from Beryl S (Wife of Resident) published on 10 January 2023
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Review from J F (Son of Resident) published on 10 January 2023
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Review from B B (Wife of Resident) published on 5 January 2023
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Review from Raymond R (Relative of Resident) published on 5 January 2023
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Review from P C (Husband of Resident) published on 4 January 2023
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Review from Peter H (Son of Resident) published on 4 January 2023
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Review from Anne C (Daughter of Resident) published on 11 March 2022
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Review from C H (Son of Resident) published on 6 September 2021
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Review from Phyllis B (Resident) assisted by family/friend published on 16 August 2021
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The Review Score of 8.5 (8.490) out of 10 for Allingham House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.225 for Allingham House Care Centre is calculated as follows: ( (87 Excellents x 5) + (11 Goods x 4) + (15 Satisfactorys x 3) + (5 Poors x 2) + (11 Very Poors x 1) ) ÷ 129 Ratings = 4.225
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.265 Points relating to the number of positive Reviews for Allingham House Care Centre is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2. 8 Positive Reviews ÷ 17.2 = 0.465
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Mar 2024
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Job Title: Home Manager
Hello, my name is Olubunmi and I am the Home Manager at Allingham House. I am an experienced Registered Nurse. I have been in Health Care for over 19 years. During my career I have worked in a variety of settings, at clinical/ management level, within the private sector and specialises in care of the elderly and dementia care.
I am originally from Nigeria, and I qualified as a Registered Nurse at Middlesex university, London. I enjoy seeing my residents/my team achieve their desired goals and plan as desired. My responsibilities are to ensure that residents’ clinical needs are met, residents are safe, cared for, the team are well lead, responding to residents and their relatives needs are met promptly and I ensure feedback is used effectively to promote the quality of care for residents, their families and members of the public.