Weavers House has a Review Score of 9.7 (9.743) out of 10, based on 27 reviews in the last 2 years. Over all time Weavers House has 81 reviews.
Review from Anne S (Daughter of Resident) published on 12 January 2024
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Reply from Gabriela Ciurea, Manager at Weavers House
Thank you very much for your kind words. We greatly appreciate your feedback and are overwhelmed with gratitude that you took the time to complete the review for us. It is an absolute please to look after your mum.
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Review from L G (Daughter of Resident) published on 4 January 2024
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Reply from Gabriela Ciurea, Manager at Weavers House
Thank you for your kind review and for acknowledging the hard work of our staff. Very much appreciated and it is a pleasure to care for your family member.
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Review from Michael E (Nephew of Resident) published on 29 December 2023
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Reply from Gabriela Ciurea, Manager at Weavers House
Hi Michael ,
We would like to ensure that our teams are committed to providing outstanding quality care and rest assured the safety and wellbeing of our residents is our top priority.
We thank you for your cooperation in scheduling a meeting to discuss any issues you have regarding your aunt.
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Review from P E (Nephew of Resident) published on 29 December 2023
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Reply from Gabriela Ciurea, Manager at Weavers House
We would like to ensure that our teams are committed to providing outstanding quality care and rest assured the safety and wellbeing of our residents is our top priority.
We thank you for your cooperation in scheduling a meeting to discuss any issues you have regarding your aunt.
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Review from M D (Wife of Resident) published on 12 October 2023
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Review from W J (Daughter of Resident) published on 14 June 2023
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Review from Heather H (Daughter-in-law of Resident) published on 9 June 2023
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Review from Lorna D (Daughter of Resident) published on 29 July 2022
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Review from Valerie J (Daughter-in-law of Resident) published on 26 July 2022
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Review from Caroline S (Daughter of Resident) published on 5 July 2022
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Reply from Andrea Harkness, Manager at Weavers House
Thank you kindly for taking the time to leave this wonderful review. We appreciate the feedback provided and we are delighted that you are satisfied with your mum's care here.
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Review from Leonora K (Daughter of Resident) published on 31 May 2022
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Reply from Andrea Harkness, Home Manager at Weavers House
We are very humbled by this lovely review. Thank you for entrusting us with the care of your mum.
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Review from Vaughan L (Son of Resident) published on 30 March 2022
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Reply from Andrea Harkness, Home Manager at Weavers House
Good afternoon, thank you so much for the review. We were looking forward to your return from America, and we are so grateful to hear you send your full recommendation for Weavers House. We appreciate how satisfied you are with the care and kindness of our team, and with your relative's care. Thanks again for the wonderful feedback.
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Review from A G (Daughter of Resident) published on 8 December 2021
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Reply from Andrea Harkness, Home Manager at Weavers House
Hello, thanks for the review. We are so grateful that you appreciate the care given to your mother. The care of our residents is the number one priority and we are so happy to hear your positive feedback.
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Review from C M (Daughter of Resident) published on 22 October 2021
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Reply from Andrea Feeney, Director of Operations at Weavers House
Many thanks for your kind review - we will share with all the staff, they will really appreciate the great feedback.
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Review from A W (Daughter of Resident) published on 13 October 2021
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Reply from Andrea Harkness, Home Manager at Weavers House
Hello, thanks for the review. We are so grateful that you are satisfied with your mother's care. We believe residents should have full contact and communication with their relatives and we appreciate your positive feedback.
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Review from Stanley S (Brother of Resident) published on 21 July 2021
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Review from J O (Daughter of Resident) published on 21 July 2021
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Review from Fiona M (Daughter of Resident) published on 31 March 2021
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Review from Martina C (Regular Volunteer) published on 19 March 2021
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Review from Karen M (Daughter of Resident) published on 17 March 2021
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The Review Score of 9.7 (9.743) out of 10 for Weavers House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.743 for Weavers House is calculated as follows: ( (287 Excellents x 5) + (16 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (12 Very Poors x 1) ) ÷ 323 Ratings = 4.743
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Weavers House is based on 25 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6, which has been reached with 25 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.
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Job Title: Manager
Joined: 2023
Welcome to Weavers House. My name is Gabriela, and I am the Home Manager at Weavers House.
Choosing a care home for yourself or a loved one can be a daunting experience, but it doesn’t have to be. We can support you throughout the entire process by answering any queries you may have.
Our residents benefit from the right care delivered by our experienced team who are kind, compassionate and ultimately have the best interests of our residents at heart. We spend a lot of time with residents to understand what they enjoy and tailor our care, activities and events accordingly.
I look forward to welcoming you to our home.