3 Bridges Care Home

108 Carmunnock Road, Glasgow G44 4UN
Submit a Review
9.8 22 Reviews
  • 3 Bridges Care Home, Glasgow
3 Bridges is a 72-bed Care Home located in Cathcart, Glasgow that provides residential care, dementia care and 24 Hour nursing care.

The highly skilled and motivated staff provide 24 hour nursing care which is tailored to each individual's unique support needs and wishes.

The home's luxurious interiors include a beauty salon and in-house spa service, a cocktail bar, and a cinema.

A team of highly trained culinary staff cater for residents special dietary requirements throughout the day, from hot and cold breakfast choices, themed lunch and dinner menu's, to special occasion private dinning experiences.   

There is a busy programme of activities and entertainment to choose from. Guests are welcomed; they can enjoy a complementary afternoon tea or private meal to celebrate special occasions.

Passive alarm sensors are fitted in each suite.

Show 3 Bridges Care Home on the Map

Care Provided by 3 Bridges Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 72 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Claire Gillespie (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (72)
    • Single Rooms with ensuite Wet Room (72)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2012
    • Last Refurbishment: 2025
    • Number of floors: 2

Funding & Fees Guide for 3 Bridges Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,845
    • Self-Funded Residential Dementia Care from £1,845
    • Self-Funded Nursing Care from £1,845
    • Self-Funded Nursing Dementia Care from £1,845
  • (these prices are only a guideline, please contact 3 Bridges Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

3 Bridges Care Home Reviews (22)

Total of 22, showing 1-20
9.8

3 Bridges Care Home has a Review Score of 9.8 (9.760) out of 10, based on 21 reviews in the last 2 years. Over all time 3 Bridges Care Home has 22 reviews.

Overall Experience

  • 18
  • 4
  • 0
  • 0
  • 0

Date Published

22
1
6
21
1

Review from Alison K (Daughter of Resident) published on 25 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident in 3 Bridges since July and has settled in very well and is very well looked after by all staff. Staff are always very friendly and knowledgeable about Mum's needs and she is always treated with dignity and respect.
Communication from staff regarding Mum has been excellent.
There is a very wide range of activities within the home and Mum enjoys participating in these activities.
While it was a very difficult decision to put Mum into a home she is very happy and we know she is receiving excellent care from a very caring, friendly, and professional team of staff.
I would highly recommend 3 Bridges to anyone looking for a care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K L (Son of Resident) published on 12 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Three Bridges (Executive Suites and Victoria Suite) since 2014, and throughout the years we have been delighted with the attentiveness of both, staff and management regarding her care and happiness. She has always been treated with dignity and respect, and even with
great personal affection by many of the carers. The Home itself is welcoming for visitors as well as residents, is nicely decorated, clean, well-maintained, and offers a peaceful and comfortable environment, along with good facilities and stimulating activities and entertainment. Three Bridges has played a big part in my mother's happiness and well-being and we would highly recommend it.

Reply from Darren McGrory, Business Support Manager at 3 Bridges Care Home

Thank you for your kind words and review. I will be sure to pass on to all the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R O (Daughter of Resident) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting other Care Homes we decided on the 3 Bridges. It is a very welcoming and friendly place that is well-suited to my father's needs. All the staff are attentive and caring. They have looked after my father's needs while still being very respectful. I have complete peace of mind and know
he is being well looked after. This has been a great move for my father.

Reply from Darren McGrory, Business Support Manager at 3 Bridges Care Home

Thank you for taking the time to write this kind review. I am delighted to hear Dad has settled in well to 3 Bridges. I have shared your review with the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison C (Daughter of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents have been in the Victoria Suite for three months now and I have nothing but positive things to say about it. The staff quickly developed an understanding of my parents' individual needs and responded to them with understanding and insight. When we visit, staff are warm, friendly and
welcoming and we feel totally comfortable during our visits. Communication from and with staff has been excellent and timely. I have also found their compassion and support so valuable during what for me has been a difficult decision around long-term residential care. I can recommend 3 Bridges without hesitation.

Reply from Darren McGrory, Business Support Manager at 3 Bridges Care Home

Thank you for taking the time to write this kind review. I am delighted to hear that your Mum and Dad have settled in well to 3 Bridges. I will share your review with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David Stuart F (Nephew of Resident) published on 13 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the nephew of one resident and the son-in-law of another resident and have also had an aunt and many family friends as residents in the Three Bridges Care Home.
I found that the standard of the home is excellent as is the food however, the standard of care provided by the incredible staff is exceptional.
They
are all very well trained, compassionate, understanding, friendly, and above all attentive to all of the resident's individual requirements and this helps family members to know that their loved ones are not only safe but are being exceptionally well looked after.
I cannot thank them enough for looking after our family members as well as they do.

Reply from Darren McGrory, Business Support Manager at 3 Bridges Care Home

Thank you for the kind review. I have shared this with the full team in Executive Suites.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brendan O (Son of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother receives excellent care and I am confident that she is treated appropriate to her condition 24 hours a day.
When visiting her in Summer it is enjoyable to take her round the garden as there is much to see and do. In colder weather I can only be in her room with her. The communal tv room
is understandably out of bounds for visitors but the other lounges have nothing to offer. One is a bar area instead of the long-established cafe, the other two are plain lounge areas which are often locked or set up for functions. It would be better if there were welcoming areas for families with an abundance of resources appropriate to the elderly and patients suffering from dementia. I feel that the purpose and function of these spaces require reviewing and the requirements of the care patients should be at the centre of the discussion.
I am happy that my mother is in 3 Bridges and I congratulate and thank the staff on the excellent job they do.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G S (Daughter-in-law of Resident) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident for 8 months. The staff got to know her quickly and respond well to her needs. Her room is a good size with a nice view over the garden. There is a good range of other spaces she can use in addition to her own room. There has always seemed to be a good staffing ratio
and staff have always been very helpful when we have asked for anything. Staff keep us informed of what is happening like health-related issues.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jan S (Friend of Resident) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly and welcoming. Good standard of care given. There are often no chairs in the room when visiting and it is inappropriate to be sitting on the bed!
This is rectified when brought to the attention of staff but it happens often!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M M (Daughter of Resident) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am confident that my mother, who has dementia, is very well cared for and well-placed at 3 Bridges.
The staff are exceptionally caring, kind and responsive to my mother's needs.
They treat her and other residents with the utmost respect and dignity.
Appropriate medical support is quickly in place
if she needs it.
The unit staff are very good at keeping me up to date on any issues.
Entertainment seems to be regular and very appropriate.
I raised a few times concerns of cleanliness, and although resolved, it did take longer than seemed necessary.
The communal lounges are very inappropriate for residents' needs. Apart from Birthday gatherings etc, they are rarely used by residents. Wheelchair access is very difficult through the doors and around the large chair window - the blinds are awkward.
There is a lack of a forum to voice and share issues with other families, my mother doesn't have the capacity to speak for herself.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anne M (Daughter of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at 3 Bridges since early August 2022 and suffers from Dementia. She receives exemplary care from the staff, who are caring, friendly, hard-working and professional. We are very satisfied with every aspect of Mum's care, and appreciate it hugely, especially as we know that
it is not always easy. There is a welcoming, family atmosphere throughout, and everyone is willing to listen and to help.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Agnes T (Daughter of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had a serious chest infection in January. Nurse/carers told me about Hospital care at home as her oxygen levels were dangerously low and gave me the option of this service or for mum to go into hospital. Chose the hospital at home option and the care home staff and the hospital service were incredible
with their care for Mum who at nearly 102 years of age made a good recovery. I honestly believe if she had gone into hospital she may not have had the same outcome. The staff have been amazing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Louise K (Daughter of Resident) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience at Three Bridges has been wholly positive. The care is kind and respectful and at the same time, professional. I can’t overstate the value of knowing that your dear relative is enjoying the best of care with a very human touch but underpinned by professionalism and ethics. Any minor issues
we have raised have been taken seriously and dealt with immediately which only strengthens your confidence in the safety of your relative. Although underappreciated societally, the staff do the most important job in the world - facilitating people’s dignity in their declining years. Can’t speak highly enough of the staff and they are supported by good facilities and management. It would be wonderful if there were more of them but financial realities prevail for us all and they deliver an incredible level of care whilst working incredibly hard.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew E (Son of Resident) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall the care home has done an excellent job in the five years my mother has been a resident in what has been very difficult circumstances. I would have no hesitation in recommending the home to their families.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Isobel M (Niece of Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only been visiting 3 Bridges in the last 4 months but each time I visit the staff are all friendly and happy to answer any questions and willing to assist me and my uncle in any way. Everyone behaves in a professional manner. The building is clean and during my visits the cleaning process continues
throughout the day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T W (Son of Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has just been admitted as a permanent resident at 3 Bridges. We’ve found the whole process of transfer from hospital and changing medication very stressful but felt support from the home.
Two nurses in particular have kept us up to date with my father's challenging progress and we are now
happy that he seems more settled.
We are researching getting him a more appropriate chair to support him.
We are happy that the home is meeting my father's care needs and look forward to seeing him in a good environment which means so much to us as a family.
The care workers are all very friendly and we feel that they care for my father and he also feels supported by them which makes us feel happy that he’s respected.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elyse C (Daughter of Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled really well in the 3 bridges. She’s happy comfortable & safe. The staff have made the move much easier for all the family. All staff are very approachable caring loving & very patient.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nick D (Son of Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

3 Bridges is a wonderful care home. After years of worrying about my mother falling in her sheltered house and having to travel hours to collect and assist her, knowing that she is safe and looked after a 10-minute walk away at 3 Bridges is such a relief. The staff are very supportive despite my mother's
sometimes challenging behaviour and have ready access to medical support when needed. I can't recommend the care home too highly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Hazel M (Daughter of Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been impressed by the care Mum has had since joining you in November. Although she's finding it difficult to settle, all staff have been very kind and understanding. Nothing is too much trouble and I'm kept informed of changes to medication and updates on how mum has been.
Can't thank you
enough for relieving some of my stress. Visits can be challenging at times, I'm hopeful once Mum gets into the routine things will be slightly easier.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sheila B (Daughter of Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

As care homes go this is a good one but there is still plenty of room for improvement, in hospitality and laundry as well as making the care more individual. We really miss the cafe as it was great for getting the residents out of the room for a change of scene and the coffee was lovely!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lesley D (Daughter of Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has now been resident in 3 Bridges for 9 months. When she was first admitted straight from the hospital she was very poorly. As it is a nursing home the staff were wonderful and it meant she didn't need to go back into the hospital. The first few months were difficult but through the care and
attention from the staff, my mum has really rallied and is very settled and has good fun with the staff. She really thinks of the place as home now and is not stressed and most of our visits are very enjoyable and again made better by the friendliness of the staff. If I had one issue it would be sometimes short of staff but this is a recognised UK-wide problem and the staff at 3 bridges in my opinion go above and beyond.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.760)

Overview of Review Score

The Review Score of 9.8 (9.760) out of 10 for 3 Bridges Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.760 for 3 Bridges Care Home is calculated as follows: ( (196 Excellents x 5) + (41 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 246 Ratings = 4.76

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for 3 Bridges Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 8 Mar 2023

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (4)

Lizanne

Lizanne Glaser

Job Title: Front of House Manager

Joined: 2016

Lizanne has worked for Northcare for 8 years. She has previously worked in our sister homes Clarkston House & Balmoral by Northcare and is now at 3 Bridges & Executive Care Homes in Cathcart, Glasgow.


She prides herself on providing excellent customer service to resident's families and friends and is always on hand to assist with any arrangements needed.


Zaida

Zaida Ginestar

Job Title: Head of Hospitality

Joined: 2022

Zaida is our head of hospitality within 3 Bridges. She has a wealth of experience in hotels & restaurants and manages a strong team of hospitality staff.


Raymond

Raymond Foulds

Job Title: Head Chef

Joined: 2021

Ray has have for Northcare since 2021. Working within our sister home Clarkston House for 2 years before moving to 3 Bridges in January 2023.


Ray leads a dedicated team of four staff in creating nutritionally balanced meals for 72 clients. He ensures that individual dietary needs are met, maintaining a focus on delivering high-quality, personalised nutrition.


Ray's role extends beyond daily meal preparation to organising special events for clients and their families. These include private dining experiences, summer barbecues, and chef-led initiatives such as ‘Making with Chef’, themed evenings showcasing global cuisines, and monthly cheese and wine afternoons.


Jillian

Jillian Gardner

Job Title: Deputy Manager

Joined: 2018

Jillian has been working for Northcare for 8 years. She has worked in our Edinburgh & Stirling Northcare homes before moving to 3 Bridges/Executive Suites in May 2024.


Frequently Asked Questions about 3 Bridges Care Home

What types of Care is 3 Bridges Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does 3 Bridges Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does 3 Bridges Care Home have?

There are 72 Single Rooms.

What are the Facilities & Services at 3 Bridges Care Home?

Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is 3 Bridges Care Home to the centre of Glasgow?

3.0 mile(s) as the crow flies, distance by road may be significantly further.