3 Bridges Care Home has a Review Score of 9.8 (9.767) out of 10, based on 22 reviews in the last 2 years. Over all time 3 Bridges Care Home has 23 reviews.
Review from L B (Daughter of Resident) published on 8 April 2025
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Reply from Lizanne Glaser, Front of House Manager at 3 Bridges Care Home
Thank you very much for your kind review and taking the time to give feedback. We are so pleased your Mum has settled in so well and I will pass your feedback onto the rest of the team!
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Review from Alison K (Daughter of Resident) published on 25 September 2024
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Review from K L (Son of Resident) published on 12 September 2024
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Reply from Darren McGrory, Business Support Manager at 3 Bridges Care Home
Thank you for your kind words and review. I will be sure to pass on to all the staff.
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Review from R O (Daughter of Resident) published on 10 September 2024
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Reply from Darren McGrory, Business Support Manager at 3 Bridges Care Home
Thank you for taking the time to write this kind review. I am delighted to hear Dad has settled in well to 3 Bridges. I have shared your review with the staff.
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Review from Alison C (Daughter of Resident) published on 20 August 2024
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Reply from Darren McGrory, Business Support Manager at 3 Bridges Care Home
Thank you for taking the time to write this kind review. I am delighted to hear that your Mum and Dad have settled in well to 3 Bridges. I will share your review with the team.
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Review from David Stuart F (Nephew of Resident) published on 13 August 2024
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Reply from Darren McGrory, Business Support Manager at 3 Bridges Care Home
Thank you for the kind review. I have shared this with the full team in Executive Suites.
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Review from Brendan O (Son of Resident) published on 10 May 2024
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Review from G S (Daughter-in-law of Resident) published on 20 March 2024
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Review from Jan S (Friend of Resident) published on 15 March 2024
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Review from M M (Daughter of Resident) published on 12 March 2024
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Review from Anne M (Daughter of Resident) published on 7 March 2024
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Review from Agnes T (Daughter of Resident) published on 7 March 2024
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Review from Louise K (Daughter of Resident) published on 6 March 2024
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Review from Andrew E (Son of Resident) published on 6 March 2024
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Review from Isobel M (Niece of Resident) published on 5 March 2024
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Review from T W (Son of Resident) published on 5 March 2024
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Review from Elyse C (Daughter of Resident) published on 5 March 2024
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Review from Nick D (Son of Resident) published on 5 March 2024
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Review from Hazel M (Daughter of Resident) published on 5 March 2024
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Review from Sheila B (Daughter of Resident) published on 5 March 2024
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The Review Score of 9.8 (9.767) out of 10 for 3 Bridges Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.767 for 3 Bridges Care Home is calculated as follows: ( (207 Excellents x 5) + (42 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 258 Ratings = 4.767
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for 3 Bridges Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Mar 2023
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Very good
(5) |
How well is care and support planned? |
Very good
(5) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Front of House Manager
Joined: 2016
Job Title: Head of Hospitality
Joined: 2022
Job Title: Head Chef
Joined: 2021
Job Title: Deputy Manager
Joined: 2018