St Ronans Care Home

Dalkeith Road, Dundee DD4 6JU
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9.6 32 Reviews
  • St Ronans Care Home, Dundee
St Ronans Care Home is an attractive, purpose-built facility opened in October 2012 to offer an exceptionally high standard of residential and nursing care. The home has stunning views over the Tay Bridge and River Tay and is close to local amenities.

At St Ronans, residents enjoy a new height in professional care, carried out in an extremely welcoming and comfortable setting. A holistic approach to care means that carers get to know the needs and preferences of every resident.

Large en-suite bedrooms are also equipped with digital flat screen TV, 24 hour "Alert Call" system, telephone point and wi-fi internet access. The home also features a "Care Cafe" off the centre lobby, where residents can entertain their visitors.

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Care Provided by St Ronans Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Cheryl Roy (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (67)
    • Single Rooms with ensuite Wet Room (67)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2010

Funding & Fees Guide for St Ronans Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,903
    • Self-Funded Nursing Dementia Care from £1,903
    • RESPITE Self-Funded Nursing Care from £1,903
    • RESPITE Self-Funded Nursing Dementia Care from £1,903

  • These rates include £360.60 personal and nursing care. If the local council provides this, the Funder will only pay from £1542.40.
  • (these prices are only a guideline, please contact St Ronans Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

St Ronans Care Home Reviews (32)

Total of 32, showing 1-20
9.6

St Ronans Care Home has a Review Score of 9.6 (9.646) out of 10, based on 16 reviews in the last 2 years. Over all time St Ronans Care Home has 32 reviews.

Overall Experience

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Date Published

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Review from Jacqueline C (Niece of Resident) published on 10 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my Uncle has been a resident in St Ronans we both have been very impressed. There is a genuine feeling of care and attention delivered to both myself and my uncle. They see to all of his needs as well as promote the limited independence he has left. He enjoys the food and the numerous events he
attended in and out of the home. He has been encouraged to personalise his room with furniture etc. from his house. He enjoys company and has plenty of interactions throughout the day. He says he loves it here.

Reply from David Kerr, Communications Team at St Ronans Care Home

Thank you for taking the time to write this fantastic review of St Ronans. It's great to hear how much your uncle loves the home and how impressed you both are with everything it has to offer. The team will be really pleased to hear this great feedback.


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Review from Paul M (Son of Resident) published on 10 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home is lovely and clean my Father gets the service he needs. The staff are all really friendly and helpful. Father is adapting to home now. The rooms are all lovely and clean and the other rooms out with him are all clean, great room in the afternoon for all residents to go to.

Reply from David Kerr, Communications Team at St Ronans Care Home

Thank you for taking the time to send this excellent review of St Ronans. It's heartening to hear how happy you are with all aspects of your father's care and how pleasant an environment you find the home to be, from his own room to the residents' communal spaces. I'll be sure to relay this great feedback to the team.


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Review from Margaret D (Wife of Resident) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident for 3 years and we are extremely happy with his care and social activities. In the last 2 months, he has needed a huge amount extra of personal care and all the St Ronans staff have gone above and beyond. They have kept him as safe as possible and are trying their very
best to rehabilitate him. They are making sure he is always included with the other residents in his daily activities.

Reply from David Kerr, Communications Team at St Ronans Care Home

Thank you for taking the time to write this thoughtful review. We are so glad to hear how pleased you are with the level of care your husband is receiving and how satisfied you are with his inclusion in activities. We will pass this feedback on to the team.


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Review from H H (Daughter of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At first, I had reservations about putting Mum into a home but the staff and management at St. Ronans have been amazing. I have seen a big difference in Mum as she is much calmer and is enjoying all the activities offered to her. We know she is safe and well looked after, which gives us peace of mind.
The interiors and location of St. Ronans are beautiful and Mum loves being out in the garden looking at the Tay and bridges. The home manager and her team are everything I could have asked for. I have no concerns leaving at the end of my visit.

Reply from David Kerr, Communications Team at St Ronans Care Home

Thank you very much for taking the time to write this lovely review. It's great to hear how the team have been able to put you at ease and the difference the environment has made to your mother's wellbeing. The team will be so pleased to hear your feedback.


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Review from M N (Daughter of Resident) published on 28 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has only been a resident for a month and still needs time to adjust. Her family love her surroundings, and a beautiful, clean building. I have noted, however, the meals are always cold upon being given out. If Mum is in her room, by the time it gets to her room, it's cold. Never had a hot meal yet,
and this is imperative to Mum's well-being and eating. She won't eat cold food. I have left out a few ratings, and I have no comment to make on activities as yet/ Mum has been reluctant to join in being so frial.

Reply from Melanie Brockway, Brand & Communications Manager at St Ronans Care Home

Thank you for taking the time to write a considered review for us. It's very important to us to have clear feedback, so we know where we are making a difference and where there is still a need for improvement. We're glad that the family are happy with the surroundings and the clean building. But very sorry to hear of the issue you have found with hot meals. We will refer this back to the home to investigate and address. Thank you, once again.


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Review from A G (Daughter of Resident) published on 4 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum has been here I have found the staff to be kind and supportive, caring and helpful. I am grateful for all the hard work all the staff do.

Reply from David Kerr, Communications Team at St Ronans Care Home

Thank you for taking the time to submit this great review. We're really pleased to hear how much you value the contributions of the whole team. They will be very happy to read this.


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Review from Mark H (Son of Resident) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father entered St Ronans on 27 Oct 2024 and sadly passed on 12 Feb 2024. In the brief time he was in care I cannot fault the professionalism of all staff and management. I would like to particularly mention two members of staff in particular for both treating my father with respect and dignity during
this time. The management team were also outstanding as indeed were all staff. Thank you all for looking after my dad and I wouldn't hesitate to recommend you all.

Reply from Anna Gunn, Communications Team at St Ronans Care Home

Thank you very much for taking the time to submit a review at such a difficult time. It is really lovely to hear of the professionalism of the team at St Ronans and how well cared for your dad was in his final weeks. We will pass on your kind words to the hardworking staff. Thank you again.


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Review from Val C (Daughter of Resident) published on 1 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has not been in long but has had excellent care for her and our family. All the staff are very friendly and helpful and do look after residents very well. I have no concerns at all with my mum in Balhousie St Ronans Care Home. There is a great social and activity side to the home and residents are
encouraged to attend things in the lounge. Rooms and lounges are lovely and well looked after. The best home in the area.

Reply from Anna Gunn, Communications Team at St Ronans Care Home

Thank you so much for your kind review. It's wonderful to hear how well cared for your mum has been since she arrived at St Ronans and how much she is enjoying the social activities as well. It's always lovely to hear how friendly and helpful our staff are. They'll be delighted to receive your warm comments.


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Review from Davina B (Sister of Resident) published on 1 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has only been there for about two months, but already, any fears we had have been alleviated. I had no idea that care homes were so nice! Warm, comfortable and a special mention to the staff. They even have meetings with residents to ask for their ideas and suggestions. Relatives are also
invited to join some events, e.g. Christmas Lunch, coffee mornings, etc.

Reply from Anna Gunn, Communications Team at St Ronans Care Home

Thank you so much for such a lovely review! We're so pleased to hear that any fears you had have been alleviated, how well your sister has settled in and how nice you find and comfortable you have found St Ronans. We'll be sure to pass on your kind comments to the hardworking team.


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Review from E M (Wife of Resident) published on 16 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

At first thought, the home was going to be different from others, but still same problems of things going missing, cold food when should be hot. Having said that, the staff are lovely, and when you request something, it's mostly carried out.

Reply from Anna Gunn, Communications Team at St Ronans Care Home

Thank you for taking the time to submit a review and for the feedback. We’re sorry to hear of the problems you have encountered but heartened to hear how lovely you have found the staff. We understand that the Home Manager will be contacting you directly to address your concerns in more detail and better meet your husband’s needs.


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Review from Gillian M (Wife of Resident) published on 12 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in St Ronans now for six weeks, and I could not wish for better care for him. The staff and management have been so supportive and considerate to both my husband's and my needs, and I feel totally confident that he is in the best place possible and some of his medical conditions
have improved with constant nursing care and observation. He is well settled and seems to be at ease and responding more to the staff.

Reply from Anna Gunn, Communications Team at St Ronans Care Home

Thank you very much for your lovely review. It's wonderful to hear how well-settled your husband is at St Ronans and how supportive and considerate the staff have been to both your and your husband's needs. We'll make sure your kind comments are passed on to the hardworking team.


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Review from R G (Nephew of Resident) published on 14 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Room management and care home very clean. Staff and management friendly and approachable.

Reply from Anna Gunn, Communications Team at St Ronans Care Home

Thank you very much for taking the time to submit a review. We are delighted to hear that you found the team so friendly and approachable. We'll be sure to pass on your feedback to our hardworking staff at St Ronans.


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Review from J S (Daughter of Resident) published on 28 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care delivered by carers and entertainment staff. Cannot fault them. My mother is very well looked after and everyone is great with the family. Great place. Also, a mention to cleaners and cooks who do a great job keeping everything clean and feeding the residents respectively.

Reply from Anna Gunn, Communications Team at St Ronans Care Home

Thank you for your lovely review! It's wonderful to hear of the excellent care your mother has received at St Ronans and we appreciate your mention of the great job our hardworking cleaners and cooks do. We'll be sure to pass on your kind words to the team.


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Review from Nicola M (Daughter of Resident) published on 26 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident of Balhousie St Ronans Care Home in Dundee since 6th of September 2021. We are really, really happy with personal and emotional care. He is stimulated each day by the trips out and the activities. He had lost weight before becoming a resident and thankfully he is now nice
and healthy. He was made many friends and gets on well with all staff. We are more than happy with the care he receives from all the staff.

Reply from Anna Gunn, Communications Team at St Ronans Care Home

Thank you for your wonderful review. We really appreciate you sharing how happy you have been with your dad's care and how settled he is at St Ronan's. It's lovely to hear how much he enjoys the daily activities and that he has made many friends there. We'll make sure your kind comments are shared with the hardworking staff who will be delighted.


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Review from Graeme M (Brother of Resident) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is my first experience of care outside the home, and I would say that the care provided to my brother has been very satisfactory. He suffers from severe dementia and has other medical problems. To the best of my knowledge, All these issues are well served.

Reply from Jamie Hall, Brand and Communications Executive at St Ronans Care Home

Thank you very much for your lovely review. We're so glad you're happy with the care your brother is receiving at St Ronan's. We'll pass on your kind words to our hard-working staff, who will be very pleased to read them. Thanks again!


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Review from Julie C (Daughter of Resident) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in St Ronans for 5 years. her care has always been excellent. The staff are great, every one of them. New manager is really supporting the staff and the residents and is always visible. My mum's specific needs are catered for. Very many thanks.

Reply from Jamie Hall, Brand and Communications Executive at St Ronans Care Home

Thank you so much for your lovely review. We're delighted to hear you're happy with the care your mum's receiving at St Ronan's, and that you've got on so well with the staff. We'll pass on your kind words to the hard-working team - they'll be delighted to read them. Thanks again!


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Review from Anna M (Daughter of Resident) published on 22 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is perfect apart from the fact it is very understaffed.

Reply from Melanie Brockway, Brand & Communications Executive at St Ronans Care Home

Thank you for taking the time to write a review for us. 'Perfect' - well, we couldn't want for better. We do understand your highlighting the staffing challenges facing the whole of the social care and health sector right now and would like to reassure you we are doing everything in our power to address this. Thank you once again.


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Review from A R (Granddaughter of Resident) published on 1 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandparents moved into St ronans during the first lockdown in 2020. the care they both received has been amazing. Sadly my grad father passed away, however the staff were incredible in supporting my gran through such a terrible time.
It is a great relief to know my gran is so well cared for.

Reply from Melanie Brockway, Brand & Communications Executive at St Ronans Care Home

Thank you for taking the time to write your review for St Ronan's. It makes all the difference to our hardworking staff to see their care has supported both your grandparents and yourself. They all feel it's a privilege to look after their residents. We'll be sure to pass on your words. Thank you.


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Review from David C (Son of Resident) published on 31 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into St Ronan's just four weeks before his death. His room was kept very clean and it was in very good condition. The garden is accessible and Dad enjoyed sitting in the sunshine. I am writing to thank all members of staff who were always very attentive and caring. I wish to praise
two staff in Baxter Unit in particular who were fantastic.

Reply from Melanie Brockway, Brand & Communications Executive at St Ronans Care Home

Thank you for taking the time to write your review for our St Ronan's team, especially at this difficult time. We are glad to hear these last weeks were supported by attentive and caring staff - as we would expect and will be sure to share your words with our hardworking staff. Thank you once again.


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Review from A M (Daughter of Resident) published on 25 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum and dad went into St Ronans at the beginning of lockdown, and despite this being a terrible time for all, the management and staff provided a safe environment for them while caring for their every need while maintaining a professional manner. They also kept us up to date with any relevant changes
to their well-being and any Covid related problems. Overall, I would recommend their professional and personal care.

Reply from Melanie Brockway, Brand & Communications Executive at St Ronans Care Home

Thank you so much for taking the time to write a review for us. We're very pleased to hear how well you feel the most difficult time of the last couple of years has been managed for you and your parents. Thank you for your recommendation; we'll be sure to pass on your comments to our hardworking staff.


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Current Review Score: 9.6 (9.646)

Overview of Review Score

The Review Score of 9.6 (9.646) out of 10 for St Ronans Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.646 for St Ronans Care Home is calculated as follows: ( (132 Excellents x 5) + (48 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 189 Ratings = 4.646

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Ronans Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 13 Jan 2025

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Good

(4)
How good is our staff team? Weak

(2)
How good is our setting? Good

(4)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Cheryl

Cheryl Roy

Job Title: Home Manager

Joined: 2024

Cheryl started her career at Balhousie Care Group as an executive to the Chairman, then worked on special projects, including opening the independent living facility Milton Mews in Huntly. She has supported a number of homes, including Alastrean House in Aberdeenshire. Cheryl joined Balhousie Antiquary as Home Manager in 2020, before taking the helm at BCG Clement Park and now St Ronans in Dundee.


Frequently Asked Questions about St Ronans Care Home

What types of Care is St Ronans Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Ronans Care Home provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does St Ronans Care Home have?

There are 67 Single Rooms.

What are the Facilities & Services at St Ronans Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Ronans Care Home to the centre of Dundee?

1.2 mile(s) as the crow flies, distance by road may be significantly further.