St Ronans Care Home

Dalkeith Road, Dundee DD4 6JU
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9.6 32 Reviews
  • St Ronans Care Home, Dundee
St Ronans Care Home is an attractive, purpose-built facility opened in October 2012 to offer an exceptionally high standard of residential and nursing care. The home has stunning views over the Tay Bridge and River Tay and is close to local amenities.

At St Ronans, residents enjoy a new height in professional care, carried out in an extremely welcoming and comfortable setting. A holistic approach to care means that carers get to know the needs and preferences of every resident.

Large en-suite bedrooms are also equipped with digital flat screen TV, 24 hour "Alert Call" system, telephone point and wi-fi internet access. The home also features a "Care Cafe" off the centre lobby, where residents can entertain their visitors.

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Care Provided by St Ronans Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Cheryl Roy (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (67)
    • Single Rooms with ensuite Wet Room (67)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2010

Funding & Fees Guide for St Ronans Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,903
    • Self-Funded Nursing Dementia Care from £1,903
    • RESPITE Self-Funded Nursing Care from £1,903
    • RESPITE Self-Funded Nursing Dementia Care from £1,903

  • These rates include £360.60 personal and nursing care. If the local council provides this, the Funder will only pay from £1542.40.
  • (these prices are only a guideline, please contact St Ronans Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

St Ronans Care Home Reviews (32)

Total of 32, showing 21-32
9.6

St Ronans Care Home has a Review Score of 9.6 (9.646) out of 10, based on 16 reviews in the last 2 years. Over all time St Ronans Care Home has 32 reviews.

Overall Experience

  • 24
  • 6
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  • 2
  • 0

Date Published

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16

Review from P M (Son of Resident) published on 28 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found it very comfortable and clean. The staff are very caring and attention given to patients. Good food and the rooms are very good.

Reply from Gillian Drummond, Brand and Communications Manager at St Ronans Care Home

Thank you so much for taking the time to review our St Ronan's care home. We will certainly pass on your comments to staff and management.


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Review from A D (Daughter of Resident) published on 21 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at the home from the management to carers are all very friendly and welcoming. My dad is very well looked after and it's peace of mind for us as a family. Thye have been brilliant at keeping us informed and involved. The home is always immaculate and has high standards of care.

Reply from Gillian Drummond, Brand and Communications Manager at St Ronans Care Home

Thank you very much for taking the time to write this lovely review. We will certainly make sure the St Ronans staff see this wonderful feedback - they'll be chuffed to bits!


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Review from Lesley R (Daughter of Resident) published on 10 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in St Ronans for just over a week. I feel this place is very safe for my mum. It is spotlessly clean, the staff are fantastic and meet all my mum's needs.

Reply from Gillian Drummond, Brand and Communications Manager at St Ronans Care Home

Thank you for reviewing us and for the kind words. We're so glad your mum is enjoying it. (Coincidentally, I think I may have met her yesterday and had a lovely chat with her!)


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Review from J L (Husband of Resident) published on 6 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff and management who all have been at the home for years.

Reply from Gillian Drummond, Brand and Communications Manager at St Ronans Care Home

Thank you for your review, it's so lovely to hear your feedback on St Ronans.


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Review from A Y (Resident) published on 6 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone are friendly and nice, I feel safe and happy here.

Reply from Gillian Drummond, Brand and Communications Manager at St Ronans Care Home

Thank you for your review! Very pleased to hear you are enjoying your time with us.


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Review from Jan H (Resident) published on 27 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy and safe.

Reply from Gillian Drummond, Brand and Communications Manager at St Ronans Care Home

Thank you for taking the time to leave a review Jan, much appreciated.


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Review from Ruth K (Daughter of Resident) published on 3 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care.
Mother was treated as an individual.
Staff all very caring and treated mother with respect and dignity.
All staff (cleaners, laundry staff, kitchen staff etc) knew my mum and spoke to her.
Everyone was very approachable and informative with family.
At times going over and above
'the call of duty'.
Bright, pleasant and clean surroundings.

Reply from Gillian Drummond, Brand and Communications Manager at St Ronans Care Home

Dear Ruth, thank you so much for your kind words. We're glad to hear you had such a good experience at St Ronan's. Please accept our condolences on your mother's passing.


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Review from S M (Friend of Resident) published on 22 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Need cold drinks in rooms lack of toilet paper, paper towels and clean towels. Bin broken, chipped mugs. Lack of fruit and foods like meat and olive oil should ask residents what foods they like its the same menus every week. Sticky floors smell of urine. Clothing mix up for residents sometimes left
in dirty clothing, not enough stimulations games, cards, dominoes etc. Tiny plates of food not very tasty food, cheapest of drinks Lemonade etc lady likes other fizzy drinks. Resident left for long periods of time without interaction from the staff, lack of stimulation staff kissing residents one minute and ignoring them the next, bit over the top, bedding horrible.

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Review from Alison B (Daughter of Resident) published on 23 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since mum has become a resident here, I am very happy with the care and support mum receives. Staff are very approachable if there are any concerns. Staff carry out their duties in a very professional and caring manner. Residents are very well looked after and everyone is treated with dignity and respect.
Knowing that mum is safe and comfortable is a great comfort to myself. The care home is bright and cheery, and there is always activities ongoing and parties.

Reply from Denise McCorkindale, Manager at St Ronans Care Home

Thank you for your lovely feedback. I will pass this onto the staff.


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Review from Catherine W (Daughter of Resident) published on 7 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When it came time to do this for mum, we looked at 10 care homes and as a family decided unanimously that the best place we had seen was St Ronan's. The whole experience when viewing, meeting staff and other residents filled us with hope during a very difficult time and a very difficult decision. We
were lucky enough to finally be offered a place for mum, we were delighted and relieved.
The staff have been absolutely amazing: helping mum settle, encouraging and kind. Every one of them is professional and they quickly got to know mum and what her needs were. Their interaction with the family has been open, honest and non-judgemental. We know that we can talk to any of them and they will address any issues that we have or direct us to someone who can.
St Ronan's standards are very high - the building itself is spacious, clean and welcoming - the food is nutritious, served hot and menus are varied - the laundry is excellent. This is my mum's home and I am very proud to say that.

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Review from Elizabeth R (Daughter-in-law of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful to all the staff who are taking great care of my Mother's wellbeing. They are all so fantastic. Not only for my Mother's welfare but have helped our family and guided us in the right direction i.e. Medical appointments, paperwork, hygiene and the care and attention for Mum.

Reply from Denise McCorkindale, Manager at St Ronans Care Home

Thank you for your lovely review. I will make sure that the staff all see the comments posted.


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Review from Janice P (Daughter-in-law of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Rooms are not clean. Bathroom is not clean. Communal corridors are not clean.
Overall not impressed with the cleanliness.

Reply from D McCorkindale, Manager at St Ronans Care Home

Your points will be passed onto our Head Housekeeper.


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Current Review Score: 9.6 (9.646)

Overview of Review Score

The Review Score of 9.6 (9.646) out of 10 for St Ronans Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.646 for St Ronans Care Home is calculated as follows: ( (132 Excellents x 5) + (48 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 189 Ratings = 4.646

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Ronans Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 13 Jan 2025

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Good

(4)
How good is our staff team? Weak

(2)
How good is our setting? Good

(4)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Cheryl

Cheryl Roy

Job Title: Home Manager

Joined: 2024

Cheryl started her career at Balhousie Care Group as an executive to the Chairman, then worked on special projects, including opening the independent living facility Milton Mews in Huntly. She has supported a number of homes, including Alastrean House in Aberdeenshire. Cheryl joined Balhousie Antiquary as Home Manager in 2020, before taking the helm at BCG Clement Park and now St Ronans in Dundee.