Barchester Ashchurch View

Ashchurch Road, Ashchurch, Tewkesbury GL20 8US
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9.6 97 Reviews
  • Barchester Ashchurch View, Tewkesbury
Barchester Ashchurch View care home provides care in a homely environment for older people, including those living with dementia.

A qualified team of staff create a warm and friendly community and provide residents with 24-hour care.

The home offers facilities to help residents with dementia to carry on engaging with every day tasks and pleasures such as activity kitchens and sensory gardens. Memory boxes with small reminders and items such as photographs are used throughout the home to help each person reminisce.

The team are proud to tailor a unique activities calendar with events to meet the taste of every individual resident.

Care Provided by Barchester Ashchurch View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Samantia Deflorimonte-Rose (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2012
    • Number of floors: 2

Funding & Fees Guide for Barchester Ashchurch View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.


  • (these prices are only a guideline, please contact Barchester Ashchurch View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors welcome at any time, so please drop in.


Barchester Ashchurch View Reviews (97)

Total of 97, showing 1-20
9.6

Barchester Ashchurch View has a Review Score of 9.6 (9.605) out of 10, based on 33 reviews in the last 2 years. Over all time Barchester Ashchurch View has 97 reviews.

Overall Experience

  • 69
  • 24
  • 4
  • 0
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My friend has treated with great care, dignity and respect. Any assistance needed was quickly at hand. Staff were always ready to help respond to questions and give time to listen to questions or requests for assistance. The compassionate care when my friend died was a great comfort to me.

Reply from Samantia DeFlorimonte-Rose, General Manager at Barchester Ashchurch View

Thanks for your review. We love receiving feedback and it's testament to the hard work and dedication of our team. We'll make sure it's shared and celebrated with those involved. If you have any further comments, please do get in touch.


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Overall Experience  Overall Experience 5.0 out of 5

The care, sensitivity, compassion and empathy for our dear friend & her elderly companion were outstanding.

Reply from Samantia DeFlorimonte-Rose, General Manager at Barchester Ashchurch View

Thank you for taking the time to leave us a review. What lovely comments, I will make sure to pass these to our brilliant team.


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Overall Experience  Overall Experience 5.0 out of 5

Mum moved in after discharge from hospital. She had had two strokes and two falls and been very poorly. It was sad to realise she could no longer live independently at home. Ashchurch View was recommended to me, and I am so glad it was!
Despite not wanting to go into residential care my mum had settled
in within a few days and now, five weeks later she is really happy and calls it her forever home. The venue is spotlessly clean and the meals a very high standard. But most importantly is the quality of the care and nursing staff. My mum loves every one of the team that take care of her. They are kind, friendly, warm and compassionate. Mum says she feels so safe and secure and doesn't need to worry about anything as it's all done for her. There are activities and clubs twice a day so already mum has made new friends. As for me, well I have peace of mind knowing mum is being supported and cared for by people she likes and in a place that is beautiful, warm and safe.

Reply from Samantia DeFlorimonte-Rose, General Manager at Barchester Ashchurch View

Thank you for taking the time to leave us a review. What lovely comments, I will make sure to pass these to our brilliant team.


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Overall Experience  Overall Experience 5.0 out of 5

A very good care home, well looked after and beautifully decorated. Dad has been looked after with very high standard of care. Staff are very happy, smiling and always very helpful, would recommend Barchester Ashchurch View.

Reply from Samantia DeFlorimonte-Rose, General Manager at Barchester Ashchurch View

Thank you for taking the time to leave us a review. What lovely comments, I will make sure to pass these to our brilliant team.


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Overall Experience  Overall Experience 4.0 out of 5

Warm welcoming and friendly positive vibes! Tiny suggestions: - Food is good - but could be a bit warmer - Staff are lovely but resident wishes they could come quicker when button is pressed.
- If possible please encourage father in law to interact with activities/spend time in the lounge. Thank you
for looking after my father in law.

Reply from Samantia DeFlorimonte-Rose, General Manager at Barchester Ashchurch View

Thank you for taking the time to leave us a review. What lovely comments, I will make sure to pass these to our brilliant team.


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Overall Experience  Overall Experience 5.0 out of 5

Barchester Ashchurch View had been my dad's first choice when he was a resident in York suite and his experience over two years, when support was needed, was exemplary and this became my first choice when my husband needed to have care for dementia. The staff are so caring, patient, cheerful and encouraging.
They respect people's dignity and show great empathy for their feelings. There are plenty of activities on offer to stimulate interests and skills and the food is so tasty with plenty of choice. The atmosphere is warm, welcoming and homely and all the nostalgic memory objects and pictures are reassuring and comforting. There are plenty of areas to visit in perfect safety within the unit too, giving space and privacy.

Reply from Kirsten Bishop, Customer Relationship Manager at Barchester Ashchurch View

Thank you for taking the time to leave us a review. What lovely comments, I will make sure to pass these to our brilliant team.


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Overall Experience  Overall Experience 4.0 out of 5

I've only been here a short while but I am quite sure I'' be happy here. I cannot fault the staff, they are all very kind and caring and will do anything for you.
In all, I think this is a very nice care home.

Reply from Kirsten Bishop, Customer Relationship Manager at Barchester Ashchurch View

Thank you for taking the time to leave us a review. I will pass on your lovely comments to the team.


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Overall Experience  Overall Experience 4.0 out of 5

I only came here at the beginning of December, so far, so good, I'm very pleased with everything. Staff are very helpful and kind. Food is good, plenty of activities but you're not pushed to join in anything if you don't want to.

Reply from Kirsten Bishop, Customer Relationship Manager at Barchester Ashchurch View

Thank you for taking the time to leave us a review. We are so pleased to hear that you are happy and are enjoying your stay at Ashchurch View, I will pass on your lovely comments to the team.


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Overall Experience  Overall Experience 4.0 out of 5

Thank you for taking in and caring for my dad, who passed away two months after moving in, and continuing to care for my stepmum.

Reply from Samantia DeFlorimonte-Rose, General Manager at Barchester Ashchurch View

Thanks for your review. We love receiving feedback and it's testament to the hard work and dedication of our team. We'll make sure it's shared and celebrated with those involved. If you have any further comments, please do get in touch.


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Overall Experience  Overall Experience 4.0 out of 5

Mum's welcome was good for her to start eight weeks respite. All went well, Mum was placed next to the nurses station due to a lot of falls. Mum hasn't complained about any of the staff. Very attentive and ready for a joke and a laugh. The eight weeks have taken Mum time to relax and get to know the
staff and the same for them. We, as a family, hope Mum can stay here and we know she is being well looked after.

Reply from Samantia DeFlorimonte-Rose, General Manager at Barchester Ashchurch View

Thank you for for sharing this positive experience. This has been passed on the the team who has truly embraced these kind words, we continue to grow and learn.


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Overall Experience  Overall Experience 5.0 out of 5

Couldn't have chosen a better place for my mother's palliative care. All the staff have made her so welcome, it has a lovely atmosphere, beautifully decorated, clean and nothing is too much trouble. Food is excellent, they cater for all requirements. My mother is happy and as comfortable as she can
be, the nursing staff are really looking after her.

Reply from Samantia DeFlorimonte-Rose, General Manager at Barchester Ashchurch View

Thank you for sharing this review, it's very much appreciated. We truly appreciated your honest feedback and this will be shared with nursing staff and I shall be sure to pass on your comments to the wider team.


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Overall Experience  Overall Experience 5.0 out of 5

Wonderful event organised by the lovely team yesterday. A (sizeable) group of motorbike enthusiasts and club members gathered outside Barchester Ashchurch View and allowed the residents to view/chat and even sit on a beautiful bike! (The latter being my mum!)
Everyone really enjoyed the afternoon.
Thank you to all who organised the event (including teas and cake makers.)

Reply from Tina Cresswell, Customer Relationship Manager at Barchester Ashchurch View

'Your mum was the star of the show.' Thank you for taking the time to leave such a great review. We try hard at Ashchurch View to host events that cater to all interests and we were so pleased to have so many bike enthusiasts attend and showcase their wheels. I shall pass on your kind words to the wider home team as reviews like this brighten everyone's day. Thank you again, it's much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

If the time comes when I need care in a nursing home, this is where I would like to be.
Some would say that the only reason is that the food is good but every aspect of the care is excellent.
Every member of staff gave my sister-in-law the very best of attention and treated her with dignity when she
died.

Reply from Tina Cresswell, Customer Relationship Manager at Barchester Ashchurch View

Thank you so much for taking the time to complete such a lovely and heartfelt review, it's very much appreciated. I shall be sure to pass on your kind words to all of the staff here at Ashchurch View and those who cared directly for your sister-in-law. Please do feel free to come and have a coffee with us at any time, should you be passing our door, we'd love to see you again.


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Overall Experience  Overall Experience 4.0 out of 5

My father has lived at Ashchurch for four years and always says he is well looked after and the staff look after him well.

Reply from Tina Cresswell, Customer Relationship Manager at Barchester Ashchurch View

Thank you for taking the time to submit a review, it's very much appreciated. It's lovely to hear that Dad is being well looked after by our dedicated home and nursing staff, and I shall be sure to pass on your comments to the wider team.


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Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident at Ashchurch View Nursing Home for about four years. She is very settled and well cared for. Nursing staff are very approachable, the unit is well run.
The home is always very clean, and meals are varied and enjoyed by the residents. Dietary requirements are catered for.

Reply from Tina Cresswell, Customer Relationship Manager at Barchester Ashchurch View

Thank you for taking the time to submit a review regarding your mum, it's much appreciated. It's lovely to hear Mum is settled and being well cared for, which I shall pass on to the wider team as positive feedback always brightens the day. Our Senior Head Chef and his team are really committed to providing the very best, tastiest food and will be delighted with your comments too. Sincere thanks from everyone at Ashchurch View.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly, kind and supportive. My sister's care has been excellent, with staff recognising and providing for her increasing needs during her stay.

Reply from Tina Cresswell, Customer Relationship Manager at Barchester Ashchurch View

Thank you so much for your lovely review. We're really pleased your sister's stay at our home and the care provided met her needs and she enjoyed her experience at Ashchurch View. I shall pass on your comments to the wider team, and please be assured of our support should you need any further assistance in the future. Thank you once again.


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Overall Experience  Overall Experience 5.0 out of 5

My mum stayed at Barchester Ashchurch View twice recently following discharge from hospital and before going home. Thank you to all the team who cared for her, responding to requests quickly. It was really helpful to have nursing care available and such a willing, friendly group of carers. She appreciated
being able to meet friends in the coffee area where they could help themselves to a drink and even cake! The catering was good. Great that there is also an attractive courtyard to use on sunny days. Thank you everyone!

Reply from Tina Cresswell, Customer Relationship Manager at Barchester Ashchurch View

Thank you so much for such a lovely review, Sara, I will share with the wider team who always appreciate the feedback. I'm so pleased you found Ashchurch View the perfect stepping stone between hospital and home and delighted Mum enjoyed her stay here with us. Warmest regards, on behalf of the manager and all of the Barchester team.


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Overall Experience  Overall Experience 5.0 out of 5

Mum was welcomed for respite care at Barchester Ashchurch View at short notice on a Saturday evening following a hospital stay. After just a few days, Mum felt she had put down roots and praised the staff for their kindness.
Mum's room looked out onto a pretty, quiet courtyard and was in the nursing
wing. Mum enjoyed the comings and goings of the nursing wing.
We found the home well-led, all the staff we met were caring and appeared aware of their roles and responsibilities.
We only saw one meal that Mum ate - portion was good, menu was balanced. The cakes in the cafe were always fresh and tasty!

Reply from Samantia DeFlorimonte-Rose, General Manager at Barchester Ashchurch View

Thank you for your positive review. Your review means a lot to the team, I will share your feedback with the team so that we can improve in the other areas.


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Overall Experience  Overall Experience 4.0 out of 5

Very caring staff.

Reply from Samantia DeFlorimonte-Rose, General Manager at Barchester Ashchurch View

Thank you for your positive review. Your review means a lot to the team, I will share your feedback with the team so that we can improve in the other areas.


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Overall Experience  Overall Experience 5.0 out of 5

A very welcoming and inclusive home.
Accommodating and encouraging.
Staff are helpful to both residents and families - a lovely atmosphere.
Lots of activities available, but no pressure on residents. Mum feels very much at home.

Reply from Samantia DeFlorimonte-Rose, General Manager at Barchester Ashchurch View

Thank you for your positive review. Your review means a lot to the team, I will share your feedback with the team so that we can improve in the other areas.


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Current Review Score: 9.6 (9.605)

Overview of Review Score

The Review Score of 9.6 (9.605) out of 10 for Barchester Ashchurch View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.605 for Barchester Ashchurch View is calculated as follows: ( (260 Excellents x 5) + (101 Goods x 4) + (26 Satisfactorys x 3) ) ÷ 387 Ratings = 4.605

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Ashchurch View is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Jan 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (14)

Samanita

Samanita Deflorinmonte-Rose

Job Title: General Manager

Joined: 2022

Hello, my name is Sam, and I am the General Manager here at Ashchurch View. Welcome to our website!


I have gained a wealth of experience within the health and social care sector and I began my nursing career in Guyana (South America) since then I have worked as a registered nurse and midwife. I then moved to the UK in 2004 working as a registered nurse in the NHS and care sector before going onto securing the role of Deputy Home Manager. I joined Barchester in 2022 as Deputy Home Manager here at Ashchurch View and I am now delighted to have been appointed General Manager.


I am passionate about delivering the best support to our residents at Ashchurch View and promoting a person-centred approach to care. 


Rebecca

Rebecca Edmond

Job Title: Deputy Manager

Joined: 2023

Hello, I'm Becky the Deputy Manager here at Ashchurch View Care Home.


Being appointed as Deputy Manager has been the highlight of my career so far and I'm really enjoying working in the private care sector.


Before joining Barchester, I worked for the NHS, but have always been drawn back into care of the elderly.


As a Deputy Manager, it is important to be diligent, organised and with a keen eye for detail but be caring and demonstrate the compassion which is imperative to this role. I'm very hard-working, have good interpersonal skills and I'm fully committed to the home and providing best-in-class care.


I'm proud to be working with such a fantastic team who makes a difference each and every day in the resident's lives. I love to see our residents enjoying the activities we put on in the home and it has become my favourite part of my working day. .


I relish supporting the Ashchurch View care team and I'm excited about our care journey where we are pushing to go from 'Good to Outstanding’.


Should you ever wish to talk with me, please don't hesitate to come and find me or pick up the telephone, I'm here to help.


Rachel

Rachel Tasker

Job Title: Clinical Lead

Joined: 2021

Hello, my name is Rachel and I’m the Clinical Lead at Ashchurch View Care Home.


I’m passionate about working with the elderly and I’m focused on providing the best possible care for all our residents. I’m always happy to support our team members and relatives.


Dilip

Dilip Hadkar

Job Title: Community Manager

Joined: 2021

Hello, my name is Dilip. I am a registered nurse and Community Manager in our York nursing community. I aim to provide a warm and caring environment for all of the residents with the highest quality nursing care.


Pat

Pat Maddox

Job Title: Head of Housekeeping

Hello, my name is Pat and I am the Head of Housekeeping here at Ashchurch View. I am responsible for cleaning, housekeeping and infection control as well as managing the other members of the Housekeeping Team. I love chatting with the residents as I go around the home.


John

John Fesel

Job Title: Senior Head Chef

Joined: 2017

Hello, my name is John and I'm delighted to be the Head Chef here at Ashchurch View.


Life before food was all about horses where I lived and breathed everything to do with the racing world. This came to an abrupt end when my horse and the upcoming jump had a 'disagreement'.


After my accident I decided to study food and have been fortunate to take my skills to locations worldwide, adding vibrance and flavour to my knowledge pot.


I joined the Barchester team in 2017 and really enjoy working within the elderly care sector as it's not just about tasty food but also about nutrition and planning a balanced diet for our residents.


It is great getting to know the residents individually and it's a pleasure to work for them as I get to try out new recipes and of course, old favourites. Diet is so important and I thrive at producing nutritious, seasonal, fresh and delicious recipes for our residents I believe this translates into the food I and the kitchen team, serve.


Anila

Anila Anthony

Job Title: Registered General Nurse

Joined: 2021

Hello, my name is Anila and I am part of the nursing team here at Ashchurch View. I believe that respect, dignity, and compassionate care are vital for working as a nurse in elderly care.


Amitha

Amitha Johny

Job Title: Registered General Nurse

Joined: 2021

Hello, my name is Amitha and I’m part of the nursing team at Ashchurch View. I am passionate about working with our residents to ensure the best quality of life and care at all times.


Janet

Janet Hughes

Job Title: Senior carer

Hello, my name is Janet, and I am a Senior Carer here at Ashchurch View. I love supporting residents with their daily needs and life enrichment, and I love working as part of a team to help the residents live to the fullest.


Christine

Christine Poole

Job Title: Second Chef

Hello, my name is Christine and I'm the second chef at Ashchurch View Care Home. I am committed to ensuring our residents have nutritionally balanced and tasty food of their choice.


Eva

Eva Rylance

Job Title: Care Assistant

Joined: 2021

Hello, my name is Eva and I'm a Care Assistant here at Ashchurch View.


I'm so lucky to enjoy my job and love spending time with residents and working with the team to enrich their lives and well-being. Our residents deserve the best care possible and I'm dedicated to learning and providing whatever they need to make them happy and comfortable.


Nicky

Nicky Foster

Job Title: Care Assistant

Joined: 2012

Hello, my name is Nicky and I have worked as a care assistant here at Ashchurch View since it opened in 2012. I love spending time with the residents and looking after their well-being at all times.  


Tia

Tia Lawrence

Job Title: Housekeeping assistant

Joined: 2021

Hello, my name is Tia and I'm a Housekeeping Assistant here at Ashchurch View.


I love being around the residents here as I clean the home and deliver their laundry.


Brendan

Brendan Gearon

Job Title: Gardener

Joined: 2017

Hello, my name is Brendan and I'm the Gardener here at Ashchurch View.


I joined Barchester in 2017 and I’m very passionate about my job as well as enjoying spending time with the residents. I love getting to know them and also involving our residents in gardening activities.


Frequently Asked Questions about Barchester Ashchurch View

What types of Care is Barchester Ashchurch View registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Ashchurch View provide?

Palliative Care, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Barchester Ashchurch View have?

There are 60 Single Rooms.

What are the Facilities & Services at Barchester Ashchurch View?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Ashchurch View to the centre of Tewkesbury?

2.5 mile(s) as the crow flies, distance by road may be significantly further.