Barchester Ashchurch View

Ashchurch Road, Ashchurch, Tewkesbury GL20 8US
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9.6 97 Reviews
  • Barchester Ashchurch View, Tewkesbury
Barchester Ashchurch View care home provides care in a homely environment for older people, including those living with dementia.

A qualified team of staff create a warm and friendly community and provide residents with 24-hour care.

The home offers facilities to help residents with dementia to carry on engaging with every day tasks and pleasures such as activity kitchens and sensory gardens. Memory boxes with small reminders and items such as photographs are used throughout the home to help each person reminisce.

The team are proud to tailor a unique activities calendar with events to meet the taste of every individual resident.

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Care Provided by Barchester Ashchurch View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Samantia Deflorimonte-Rose (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2012
    • Number of floors: 2

Funding & Fees Guide for Barchester Ashchurch View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Ashchurch View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time, so please drop in.


Barchester Ashchurch View Reviews (97)

Total of 97, showing 21-40
9.6

Barchester Ashchurch View has a Review Score of 9.6 (9.605) out of 10, based on 33 reviews in the last 2 years. Over all time Barchester Ashchurch View has 97 reviews.

Overall Experience

  • 69
  • 24
  • 4
  • 0
  • 0

Date Published

97
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Review from Z G (Granddaughter of Resident) published on 2 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Barchester Ashchurch View have been amazing from the first communication to the last. They looked after my grandfather with the utmost care and we know he was in the safest hands. The team are brilliant. They took all the stress and worrying out of having to care for him at home for so long.
It's a very clean, pleasant care home and I recommend to everyone. Thank you all so much.

Reply from Samantia DeFlorimonte-Rose, General Manager at Barchester Ashchurch View

Thank you for your positive review. I will share this with the team as this will continue to boost their morale and for them to continue with all the excellent work and care provided at Ashchurch View Care Home.


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Review from Katharine R (Daughter of Resident) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Barchester Ashchurch View for four months now and the staff I have met on my visits have been wonderful and so caring. She has a lovely room with views over the fields and although she is largely bedbound, the staff have recently encouraged her to get about in a chair which means
she can enjoy more of the excellent activity programme. Staff have made a particular effort to create a colourful plant area outside my other's window. Food is excellent and my mother can request extra fruit. I enjoy seeing the interaction of staff with my mother when I visit. Sometimes it feels like they struggle on staff numbers but certainly those working are so kind, friendly and helpful making Ashchurch a very special home.

Reply from Samantia DeFlorimonte-Rose, Acting General Manager at Barchester Ashchurch View

Thank you for taking the time to review Ashchurch View, the team will be so pleased to hear your feedback. We are very much here for our residents and their families.


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Review from Andrew H (Friend of Resident) published on 13 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent room.
My friend is pleased with all aspects of the home and staff. She is happy which makes us happy.

Reply from Samantia DeFlorimonte-Rose, General Manager at Barchester Ashchurch View

Thank you for your positive review. Your review means a lot to the team, I will share your feedback with the team so that we can improve in the other areas.


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Review from G T (Husband of Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been in residence for about two weeks, and although it took a while for her to settle in she now appears reasonably content. The welcome she received, with an attractive card, and a friendly relationship offered to me as well, was much appreciated, particularly after a difficult period in
hospital. The staff always appears to be cheerful and willing to help as much as possible, though I think she feels that calls for help sometimes seem to take rather a long time to materialize. The room is very pleasant and the appearance of cats at the window is always welcome, largely due to a life spent in their company. I realise that activities are minimal as she is bedridden, but she appreciates the company, and if any staff have spare time for a chat. That would always go down well.

Reply from Tina Cresswell, Customer Relationship Manager at Barchester Ashchurch View

Thank you for taking the time to submit such a lovely review of our home, it's very much appreciated and I will pass on to the wider team.


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Review from H T (Daughter of Resident) published on 26 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care given to residents is excellent and all efforts are made to ensure, wherever possible, residents are dressed, got up and taken to the dining room and lounge.
The food is first-class, with plenty of choice.
The layout is easy and safe with exits blocked but still access to outside space which
is so important.
Staff are all friendly and on first-name terms with visitors and residents. The care does not come cheap but it is well above average.

Reply from Samantia DeFlorimonte-Rose, Acting General Manager at Barchester Ashchurch View

Thank you for taking the time to review Ashchurch View, the team will be so pleased to hear your feedback. We are very much here for our residents and their families.


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Review from C B (Husband of Resident) published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife spent 2 weeks in respite care at Ashchurch View. It was quite obvious from the outset that the home was very welcoming and homely.
All members of staff were superb and treated my wife with dignity and respect at all times.
I would not hesitate to recommend Ashchurch View to anyone in need
of permanent or respite care.

Reply from Samantia DeFlorimonte-Rose, General Manager at Barchester Ashchurch View

Thank you so much for taking the time to review Ashchurch View and for recommending us, we are so pleased you and your wife were so happy with her stay with us. The team will be so pleased that you felt the home was welcoming and the care with dignity.


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Review from L M (Respite Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashchurch View Care Home is a loving home and I feel welcomed by all the staff. The home feels warm and clean.

Reply from Samantia DeFlorimonte-Rose, General Manager at Barchester Ashchurch View

Thank you for taking the time to review Ashchurch View, the team will be so pleased to hear your feedback. We are very much here for our residents and their families.


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Review from P W (Son of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff and management have been very good during Mum's nearly three year stay at the home. She has been looked after with a very high standard of care.

Reply from Samantia DeFlorimonte-Rose, Acting General Manager at Barchester Ashchurch View

Thank you so much for your feedback, we are so pleased you are so happy with the standard of care, the team are dedicated to ensuring each resident receives the highest standards in all aspects of their care and well-being.


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Review from B F (Wife of Resident) published on 23 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are happy, always smiling and always happy to help both myself and my husband who is staying at Barchester Ashchurch View Care Home. The deputy manager is excellent.
Thank you.

Reply from Catherine Crawshaw, Customer Relationship Manager at Barchester Ashchurch View

Thank you for taking the time to review Ashchurch View, the team will be so pleased to hear your feedback. We are very much here for our residents and their families.


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Review from A C (Daughter of Resident) published on 8 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and stepfather came for respite care for two weeks. Both had different needs but these were easily accommodated and met. The staff are all helpful, cheerful and caring and whilst both were a little uncertain at the beginning, they soon settled and enjoyed taking part in the activities. Dietary
requirements were also accommodated.

Reply from Catherine Crawshaw, Customer Relationship Manager at Barchester Ashchurch View

Thank you for taking the time to review Ashchurch View. We are committed to person-centred care and we are so pleased we were able to meet both your mother and stepfather's individual requirements in all areas, including their food preferences. It was a pleasure to care for them both and see them taking part in the range of activities the home offers.


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Review from Micheal L (Respite Resident) published on 24 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent 4 weeks in respite care at Ashchurch View home and I can honestly say that I was made very welcome and always treated with respect and dignity. All of the staff were extremely kind and caring and always prepared to help if it was needed. I would not hesitate to recommend Ashchurch View to anyone
who needed care or respite. The accommodation was excellent and the food adequate, if somewhat late at times.

Reply from Samantia DeFlorimonte-Rose, Acting General Manager at Barchester Ashchurch View

Thank you so much for your kind words and 5-star review. The team takes great pride in providing a premium service to everyone who visits Ashchurch View and they will be delighted to hear your feedback when I share your review with them.


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Review from Elizabeth F (Daughter of Resident) published on 14 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was my mums 94th birthday on April 8th and we haven’t been able to celebrate with her for a while. We asked the home if we could have a party for her and 20 members of her family.
We were given a private room and the staff couldn’t do enough for us. They provided us with a fabulous buffet at a
reasonable cost. Tea and coffee were provided on our arrival.
Mum thoroughly enjoyed her day celebrating with her children, grandchildren and great grandchildren.
Mum is very happy in the home the staff are very caring and professional. On a day to day basis mum seems quite content and happy and well looked after by all the great staff.

Reply from Samantia DeFlorimonte-Rose, Acting General Manager at Barchester Ashchurch View

Thank you so much for your kind words and 5-star review. The team takes great pride in providing a premium service to everyone who visits Ashchurch View and they will be delighted to hear your feedback when I share your review with them.


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Review from Peter H (Respite Resident) published on 19 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came for respite care straight from the hospital where I had surgery. I had to have a low-fibre diet because of the aftermath of the operation. This was excellently provided for me. After being in a ward of six, I found the private room with my own shower room very restful, day and night. I was able
to sleep better than I did in the hospital. I realised the home was short-staffed (with an acting manager) as meals in the dining room took time (This did not worry me as I had to eat slowly). The staff were very helpful, I even had a cup of tea early in the morning, unlike the hospital there was no pressure on me to get up at a set time. A criticism is that the light in the shower room was dim and there was no main shaving point there.

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Review from S P (Daughter-in-law of Resident) published on 25 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff on York ward have been so kind and attentive during the last few weeks of my father-in-law's life. They treated him with dignity and made him comfortable and chatted with him every time they came into the room, even when he was unconscious. All staff were very helpful with updates when we
weren't able to visit. A lovely, friendly home.

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Review from Janette J (Daughter of Resident) published on 30 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with everything about the home.

Reply from Samantia D-Rose, Acting General Manager at Barchester Ashchurch View

Thank you so much for your kind words and 5-star review Janette. The team takes great pride in providing a premium service to everyone at Ashchurch View and they will be delighted to hear your feedback when I share your review with them all.


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Review from Janet C (Daughter of Resident) published on 7 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

She seemed very happy here. The staff were brilliant.

Reply from Paula Lourenco, Activities Co-ordinator at Barchester Ashchurch View

Thank you for your review following Mum's respite stay. It was a pleasure to have Mum at Ashchurch View Care Home.


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Review from Martyn Y (Son of Resident) published on 24 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care given to my mother. Food was very good plus a good selection of activities.

Reply from Paula Lourenco, Activivties Co-ordinator at Barchester Ashchurch View

Thank you for your review following Mum's respite stay at Ashchurch View Care Home.


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Review from Brenda L (Wife of Resident) published on 22 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First-class service. Could not fault anything. Nothing was too much trouble with any of the staff. If you required anything or asked any questions, they always sorted them out in a friendly and helpful manner.
Would recommend the home to anyone that asked how I found he home.

Reply from Edrianne Baluyut, General Manager at Barchester Ashchurch View

Thank you for your review. It was a pleasure to welcome him at our home.


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Review from L K (Daughter of Resident) published on 2 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was looked after with dignity and respect. She was shown love, care and kindness during her stay. She loved the activities, especially the trips out such as the strawberry picking and the boat trip. Thank you to all the staff who made her last few months comfortable and secure. I and the whole
family are very grateful.

Reply from Edrianne Baluyut, General Manager at Barchester Ashchurch View

Thank you very much for your review. It was a pleasure having Mum at Ashchurch View.


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Review from David B (Son of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has been a lovely place for my dad to spend his final years. Despite Covid, the home has been determined to give the residents as full a range of opportunities to enjoy life as possible. I thoroughly recommend it.

Reply from Edrianne Baluyut, General Manager at Barchester Ashchurch View

Thank you very much, David; it's a pleasure having Dad at Ashchurch View!


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Current Review Score: 9.6 (9.605)

Overview of Review Score

The Review Score of 9.6 (9.605) out of 10 for Barchester Ashchurch View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.605 for Barchester Ashchurch View is calculated as follows: ( (260 Excellents x 5) + (101 Goods x 4) + (26 Satisfactorys x 3) ) ÷ 387 Ratings = 4.605

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Ashchurch View is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (14)

Samanita

Samanita Deflorinmonte-Rose

Job Title: General Manager

Joined: 2022

Hello, my name is Sam, and I am the General Manager here at Ashchurch View. Welcome to our website!


I have gained a wealth of experience within the health and social care sector and I began my nursing career in Guyana (South America) since then I have worked as a registered nurse and midwife. I then moved to the UK in 2004 working as a registered nurse in the NHS and care sector before going onto securing the role of Deputy Home Manager. I joined Barchester in 2022 as Deputy Home Manager here at Ashchurch View and I am now delighted to have been appointed General Manager.


I am passionate about delivering the best support to our residents at Ashchurch View and promoting a person-centred approach to care. 


Rebecca

Rebecca Edmond

Job Title: Deputy Manager

Joined: 2023

Hello, I'm Becky the Deputy Manager here at Ashchurch View Care Home.


Being appointed as Deputy Manager has been the highlight of my career so far and I'm really enjoying working in the private care sector.


Before joining Barchester, I worked for the NHS, but have always been drawn back into care of the elderly.


As a Deputy Manager, it is important to be diligent, organised and with a keen eye for detail but be caring and demonstrate the compassion which is imperative to this role. I'm very hard-working, have good interpersonal skills and I'm fully committed to the home and providing best-in-class care.


I'm proud to be working with such a fantastic team who makes a difference each and every day in the resident's lives. I love to see our residents enjoying the activities we put on in the home and it has become my favourite part of my working day. .


I relish supporting the Ashchurch View care team and I'm excited about our care journey where we are pushing to go from 'Good to Outstanding’.


Should you ever wish to talk with me, please don't hesitate to come and find me or pick up the telephone, I'm here to help.


Rachel

Rachel Tasker

Job Title: Clinical Lead

Joined: 2021

Hello, my name is Rachel and I’m the Clinical Lead at Ashchurch View Care Home.


I’m passionate about working with the elderly and I’m focused on providing the best possible care for all our residents. I’m always happy to support our team members and relatives.


Dilip

Dilip Hadkar

Job Title: Community Manager

Joined: 2021

Hello, my name is Dilip. I am a registered nurse and Community Manager in our York nursing community. I aim to provide a warm and caring environment for all of the residents with the highest quality nursing care.


Pat

Pat Maddox

Job Title: Head of Housekeeping

Hello, my name is Pat and I am the Head of Housekeeping here at Ashchurch View. I am responsible for cleaning, housekeeping and infection control as well as managing the other members of the Housekeeping Team. I love chatting with the residents as I go around the home.


John

John Fesel

Job Title: Senior Head Chef

Joined: 2017

Hello, my name is John and I'm delighted to be the Head Chef here at Ashchurch View.


Life before food was all about horses where I lived and breathed everything to do with the racing world. This came to an abrupt end when my horse and the upcoming jump had a 'disagreement'.


After my accident I decided to study food and have been fortunate to take my skills to locations worldwide, adding vibrance and flavour to my knowledge pot.


I joined the Barchester team in 2017 and really enjoy working within the elderly care sector as it's not just about tasty food but also about nutrition and planning a balanced diet for our residents.


It is great getting to know the residents individually and it's a pleasure to work for them as I get to try out new recipes and of course, old favourites. Diet is so important and I thrive at producing nutritious, seasonal, fresh and delicious recipes for our residents I believe this translates into the food I and the kitchen team, serve.


Anila

Anila Anthony

Job Title: Registered General Nurse

Joined: 2021

Hello, my name is Anila and I am part of the nursing team here at Ashchurch View. I believe that respect, dignity, and compassionate care are vital for working as a nurse in elderly care.


Amitha

Amitha Johny

Job Title: Registered General Nurse

Joined: 2021

Hello, my name is Amitha and I’m part of the nursing team at Ashchurch View. I am passionate about working with our residents to ensure the best quality of life and care at all times.


Janet

Janet Hughes

Job Title: Senior carer

Hello, my name is Janet, and I am a Senior Carer here at Ashchurch View. I love supporting residents with their daily needs and life enrichment, and I love working as part of a team to help the residents live to the fullest.


Christine

Christine Poole

Job Title: Second Chef

Hello, my name is Christine and I'm the second chef at Ashchurch View Care Home. I am committed to ensuring our residents have nutritionally balanced and tasty food of their choice.


Eva

Eva Rylance

Job Title: Care Assistant

Joined: 2021

Hello, my name is Eva and I'm a Care Assistant here at Ashchurch View.


I'm so lucky to enjoy my job and love spending time with residents and working with the team to enrich their lives and well-being. Our residents deserve the best care possible and I'm dedicated to learning and providing whatever they need to make them happy and comfortable.


Nicky

Nicky Foster

Job Title: Care Assistant

Joined: 2012

Hello, my name is Nicky and I have worked as a care assistant here at Ashchurch View since it opened in 2012. I love spending time with the residents and looking after their well-being at all times.  


Tia

Tia Lawrence

Job Title: Housekeeping assistant

Joined: 2021

Hello, my name is Tia and I'm a Housekeeping Assistant here at Ashchurch View.


I love being around the residents here as I clean the home and deliver their laundry.


Brendan

Brendan Gearon

Job Title: Gardener

Joined: 2017

Hello, my name is Brendan and I'm the Gardener here at Ashchurch View.


I joined Barchester in 2017 and I’m very passionate about my job as well as enjoying spending time with the residents. I love getting to know them and also involving our residents in gardening activities.