Barchester Ashchurch View

Ashchurch Road, Ashchurch, Tewkesbury GL20 8US
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9.6 97 Reviews
  • Barchester Ashchurch View, Tewkesbury
Barchester Ashchurch View care home provides care in a homely environment for older people, including those living with dementia.

A qualified team of staff create a warm and friendly community and provide residents with 24-hour care.

The home offers facilities to help residents with dementia to carry on engaging with every day tasks and pleasures such as activity kitchens and sensory gardens. Memory boxes with small reminders and items such as photographs are used throughout the home to help each person reminisce.

The team are proud to tailor a unique activities calendar with events to meet the taste of every individual resident.

Care Provided by Barchester Ashchurch View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Permanent Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Other Care Provided
  • Palliative / End of Life Care
  • Parkinson's Disease
  • Stroke

Good to Know

  • Person in charge
  • Samantia Deflorimonte-Rose (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2012
    • Number of floors: 2

Funding & Fees Guide for Barchester Ashchurch View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.


  • (these prices are only a guideline, please contact Barchester Ashchurch View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors welcome at any time, so please drop in.


Barchester Ashchurch View Reviews (97)

Total of 97, showing 61-80
9.6

Barchester Ashchurch View has a Review Score of 9.6 (9.619) out of 10, based on 32 reviews in the last 2 years. Over all time Barchester Ashchurch View has 97 reviews.

Overall Experience

  • 69
  • 24
  • 4
  • 0
  • 0

Date Published

97
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65
Overall Experience  Overall Experience 5.0 out of 5

I have visited quite a few care homes over the last few years and can honestly say that Ashchurch is by far the best one.
The staff know all the resident's names and treat them with respect.
The daily activities are well run and all residents are encouraged to take part. I can give no higher praise
that if it came to the crunch I'd be happy to be a resident.

Reply from Evelyn Quijana, General Manager at Barchester Ashchurch View

Hi Jane


Thank you very much for your review. We are proud of Ashchurch View with the care and activities we provide for our residents.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was fast-tracked, terminally ill and due to the care and attention that she has received at the home, she is still alive since July 2017. I have always received tremendous support from all the staff. I walk away and know my mum is safe.

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Overall Experience  Overall Experience 5.0 out of 5

Every time I visit, the staff are very welcoming and very friendly. If I have personal dealings I find them very helpful. My aunty speaks very highly of all her carers.

Reply from Louisa Cairns, Customer Relationship Manager at Barchester Ashchurch View

Thank you for such a great review. Your feedback is really important to us and it is fantastic to hear such postive comments which we will be sure to pass onto all the staff.


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Overall Experience  Overall Experience 5.0 out of 5

Since our first meeting, the staff have been helpful and welcoming. The care that Mum has been given has always been excellent as has the communication with myself and also the help given to me making difficult decisions has been immensely helpful.

Reply from Louisa Cairns, Customer Relationship Manager at Barchester Ashchurch View

Thank you for such a fabulous review. Your feedback is extremely important to all of us at Ashchurch View and we will certainly pass the comments onto all the staff here.


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Overall Experience  Overall Experience 5.0 out of 5

The staff friendly and helpful to sister and family. Sister is happy and contented, clean and well dressed in these wonderful peaceful surroundings. It's somewhere I would like to be if necessary one day.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident now for 5 years and during that time has been well cared for. There have been issues at times with staffing and management but these appear to have been addressed in recent months and improving greatly. Likewise the activities on offer have greatly improved thanks to a
new team.


I was very impressed with the care and thought that went into the planning of my mother's 100th birthday recently. Everyone involved, including management, carers, cooks and cleaners seemed to take pride in making this a very special time for my mother. She feels very much a part of a "family" at the home.


We are very fortunate that we are in a position to fund a home of this quality at present - my mother appreciates the attractive surroundings, ensuite room and comfortable communal areas. It is a pleasure to visit. Ultimately, however, the only thing that concerns me is that my mother is happy and comfortable and well supported by staff. I believe this to be the case.


Reply from Louisa Cairns, Customer Relationship Manager at Barchester Ashchurch View

Thank you for such a positive review. We are so pleased mum enjoyed her birthday party. Your feedback is extremely important to us.


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Overall Experience  Overall Experience 5.0 out of 5

This is only Dad's second week but care so far is very, very good.

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Overall Experience  Overall Experience 3.0 out of 5

My father has only been in one night.
Upon arrival, the assistant manager was very forceful in trying to get my father to eat and drink despite me explaining he hadn't eaten in five days and was clearly exhausted from transport.
When I left my father seemed happy but upon returning the next day he
was a little upset because the night carers had been responding to his calls with the response 'it's going to be a while until we get to you' and turning his call off, resulting in him wetting the bed.

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Overall Experience  Overall Experience 3.0 out of 5

I think it's very good here, but I do get homesick.
Food is very good, staff clean my room and look after me, all very friendly.

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Overall Experience  Overall Experience 5.0 out of 5

I find things here very good. Staff are always helpful and friendly,
Food is pretty good and I am always treated with respect. Cannot fault the staff.
Do not get involved with the activities much but they are there if you want them.

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Overall Experience  Overall Experience 4.0 out of 5

I've been a resident at Ashchurch View care home since 7th April 2015. I am happy and content here.
I feel safe and am well looked after. I enjoy the musical entertainment provided. I've also made some nice friends.

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Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care I receive and the staff are very caring.
I think the food that is provided is of a high quality and we get a lot of variety.

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Overall Experience  Overall Experience 4.0 out of 5

I like living here and am very lucky to be cared for the way I am. I very much like the carers as they are very helpful.

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Overall Experience  Overall Experience 5.0 out of 5

I am very happy here. I have been at Barchester Ashchurch View for respite care.

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Overall Experience  Overall Experience 5.0 out of 5

I very much enjoy living here. I am very happy with the care I receive.

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Overall Experience  Overall Experience 5.0 out of 5

Can't do any more for me. They are very good to me.

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Overall Experience  Overall Experience 4.0 out of 5

Staff leaving mum to dress herself in the mornings, which is a good thing while she still can.
However, a couple of times visiting her in the afternoon she has been sat with only a jumper on her top half but no bra or vest on underneath.
Might be a good idea for someone to put her clothes out ready
for her to put on.

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Overall Experience  Overall Experience 5.0 out of 5

Grandfather is very well cared for and all needs met by great staff. Meals varied and great choices for all diets.
Overall it is so reassuring knowing my grandfather is safe and being well looked after in his later years and during the progression of dementia.

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Overall Experience  Overall Experience 5.0 out of 5

The first month my father has been here and all my worries about putting him in care have been eased.
Very good and caring staff and a clean, warm home.
Thank you all so much.

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Overall Experience  Overall Experience 4.0 out of 5

The staff at the care home are excellent in attitude towards the residents.
I have never had any concerns about my mother's safety.
Sometimes I feel her room could be cleaner.
It is difficult for me to comment on the activities as my mother is not one to join in.
She enjoys the music sessions.
Overall
I think the staff make this a good home.

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Current Review Score: 9.6 (9.619)

Overview of Review Score

The Review Score of 9.6 (9.619) out of 10 for Barchester Ashchurch View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.619 for Barchester Ashchurch View is calculated as follows: ( (255 Excellents x 5) + (97 Goods x 4) + (23 Satisfactorys x 3) ) ÷ 375 Ratings = 4.619

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Ashchurch View is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jan 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (15)

Samanita

Samanita Deflorinmonte-Rose

Job Title: General Manager

Joined: 2022

Hello, my name is Sam, and I am the General Manager here at Ashchurch View. Welcome to our website!


I have gained a wealth of experience within the health and social care sector and I began my nursing career in Guyana (South America) since then I have worked as a registered nurse and midwife. I then moved to the UK in 2004 working as a registered nurse in the NHS and care sector before going onto securing the role of Deputy Home Manager. I joined Barchester in 2022 as Deputy Home Manager here at Ashchurch View and I am now delighted to have been appointed General Manager.


I am passionate about delivering the best support to our residents at Ashchurch View and promoting a person-centred approach to care. 


Rebecca

Rebecca Edmond

Job Title: Deputy Manager

Joined: 2023

Hello, I'm Becky the Deputy Manager here at Ashchurch View Care Home.


Being appointed as Deputy Manager has been the highlight of my career so far and I'm really enjoying working in the private care sector.


Before joining Barchester, I worked for the NHS, but have always been drawn back into care of the elderly.


As a Deputy Manager, it is important to be diligent, organised and with a keen eye for detail but be caring and demonstrate the compassion which is imperative to this role. I'm very hard-working, have good interpersonal skills and I'm fully committed to the home and providing best-in-class care.


I'm proud to be working with such a fantastic team who makes a difference each and every day in the resident's lives. I love to see our residents enjoying the activities we put on in the home and it has become my favourite part of my working day. .


I relish supporting the Ashchurch View care team and I'm excited about our care journey where we are pushing to go from 'Good to Outstanding’.


Should you ever wish to talk with me, please don't hesitate to come and find me or pick up the telephone, I'm here to help.


Rachel

Rachel Tasker

Job Title: Clinical Lead

Joined: 2021

Hello, my name is Rachel and I’m the Clinical Lead at Ashchurch View Care Home.


I’m passionate about working with the elderly and I’m focused on providing the best possible care for all our residents. I’m always happy to support our team members and relatives.


Dilip

Dilip Hadkar

Job Title: Community Manager

Joined: 2021

Hello, my name is Dilip. I am a registered nurse and Community Manager in our York nursing community. I aim to provide a warm and caring environment for all of the residents with the highest quality nursing care.


Pat

Pat Maddox

Job Title: Head of Housekeeping

Hello, my name is Pat and I am the Head of Housekeeping here at Ashchurch View. I am responsible for cleaning, housekeeping and infection control as well as managing the other members of the Housekeeping Team. I love chatting with the residents as I go around the home.


John

John Fesel

Job Title: Senior Head Chef

Joined: 2017

Hello, my name is John and I'm delighted to be the Head Chef here at Ashchurch View.


Life before food was all about horses where I lived and breathed everything to do with the racing world. This came to an abrupt end when my horse and the upcoming jump had a 'disagreement'.


After my accident I decided to study food and have been fortunate to take my skills to locations worldwide, adding vibrance and flavour to my knowledge pot.


I joined the Barchester team in 2017 and really enjoy working within the elderly care sector as it's not just about tasty food but also about nutrition and planning a balanced diet for our residents.


It is great getting to know the residents individually and it's a pleasure to work for them as I get to try out new recipes and of course, old favourites. Diet is so important and I thrive at producing nutritious, seasonal, fresh and delicious recipes for our residents I believe this translates into the food I and the kitchen team, serve.


Jenna

Jenna Miles

Job Title: Activities Co-ordinator

Joined: 2024

Hi I'm Jenna the Activities Co-ordinator at Ashchurch View !
i joined the company early 2025 after looking to get back into the industry since leaving my previous career in electrical engineering.
My previous role in supported living supporting individuals with learning disabilities autism and epilepsy really confirmed for me my place in the world is to be helping others.
I'm passionate about enriching the lives of residents and making sure residents are engaged in meaningful activities that improve their social physical emotional cognitive and sensory wellbeing .
Feel free to stop me for a chat to discuss the life enrichment programme at Ashchurch View and how it can benefit you're loved one


Anila

Anila Anthony

Job Title: Registered General Nurse

Joined: 2021

Hello, my name is Anila and I am part of the nursing team here at Ashchurch View. I believe that respect, dignity, and compassionate care are vital for working as a nurse in elderly care.


Amitha

Amitha Johny

Job Title: Registered General Nurse

Joined: 2021

Hello, my name is Amitha and I’m part of the nursing team at Ashchurch View. I am passionate about working with our residents to ensure the best quality of life and care at all times.


Janet

Janet Hughes

Job Title: Senior carer

Hello, my name is Janet, and I am a Senior Carer here at Ashchurch View. I love supporting residents with their daily needs and life enrichment, and I love working as part of a team to help the residents live to the fullest.


Christine

Christine Poole

Job Title: Second Chef

Hello, my name is Christine and I'm the second chef at Ashchurch View Care Home. I am committed to ensuring our residents have nutritionally balanced and tasty food of their choice.


Eva

Eva Rylance

Job Title: Care Assistant

Joined: 2021

Hello, my name is Eva and I'm a Care Assistant here at Ashchurch View.


I'm so lucky to enjoy my job and love spending time with residents and working with the team to enrich their lives and well-being. Our residents deserve the best care possible and I'm dedicated to learning and providing whatever they need to make them happy and comfortable.


Nicky

Nicky Foster

Job Title: Care Assistant

Joined: 2012

Hello, my name is Nicky and I have worked as a care assistant here at Ashchurch View since it opened in 2012. I love spending time with the residents and looking after their well-being at all times.  


Tia

Tia Lawrence

Job Title: Housekeeping assistant

Joined: 2021

Hello, my name is Tia and I'm a Housekeeping Assistant here at Ashchurch View.


I love being around the residents here as I clean the home and deliver their laundry.


Brendan

Brendan Gearon

Job Title: Gardener

Joined: 2017

Hello, my name is Brendan and I'm the Gardener here at Ashchurch View.


I joined Barchester in 2017 and I’m very passionate about my job as well as enjoying spending time with the residents. I love getting to know them and also involving our residents in gardening activities.