Barchester Ashchurch View

Ashchurch Road, Ashchurch, Tewkesbury GL20 8US
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9.6 97 Reviews
  • Barchester Ashchurch View, Tewkesbury
Barchester Ashchurch View care home provides care in a homely environment for older people, including those living with dementia.

A qualified team of staff create a warm and friendly community and provide residents with 24-hour care.

The home offers facilities to help residents with dementia to carry on engaging with every day tasks and pleasures such as activity kitchens and sensory gardens. Memory boxes with small reminders and items such as photographs are used throughout the home to help each person reminisce.

The team are proud to tailor a unique activities calendar with events to meet the taste of every individual resident.

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Care Provided by Barchester Ashchurch View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Samantia Deflorimonte-Rose (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2012
    • Number of floors: 2

Funding & Fees Guide for Barchester Ashchurch View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Ashchurch View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time, so please drop in.


Barchester Ashchurch View Reviews (97)

Total of 97, showing 81-97
9.6

Barchester Ashchurch View has a Review Score of 9.6 (9.605) out of 10, based on 33 reviews in the last 2 years. Over all time Barchester Ashchurch View has 97 reviews.

Overall Experience

  • 69
  • 24
  • 4
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Date Published

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Review from Keith P (Husband of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A good, clean and safe environment.
Friendly and helpful staff.

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Review from Nigel G (Son of Resident) published on 22 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Warm, friendly environment. Always clean and no smells either in the home or personal hygiene.
Kind, caring and very efficient staff who are always happy to talk through problems.
Sometimes staff can be a little thin on the ground and the turnover is quite high. They are deserving of much higher rates
of pay!
Senior management is inconsistent - four managers in the last five years since the home opened.

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Review from Anne N (Daughter of Resident) published on 27 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Ashchurch View for four years now and the staff have kept her in excellent health for her age (97 years). The carers and managers relate to her in a caring and fun way despite her having Alzheimer's disease. She has a beautiful room with high-end comfortable furnishings. There are regular
entertainments such as singing, parties, animal visits e.g. PAT dogs and trips out. Customised menus and excellent personal care.

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Review from P C (Friend of Resident) published on 24 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is very happy here and she is looked after very well. All staff are friendly and kind and always do their best.

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Review from Tracey R (Daughter-in-law of Resident) published on 3 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is in the nursing wing of Ashchurch View. She is very well cared for and I have peace of mind when I leave after visiting her.


I know that the staff are kind and understand her physical difficulties. They treat her with dignity and endeavour to care for her in the best possible way.

I am confident that they will contact me if they are in any doubt about her care.

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Review from Joyce H (Resident) assisted by family/friend published on 25 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Happy with the care I have had.


I like the food very much.


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Review from Janet F D (Resident) assisted by family/friend published on 25 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I am very comfortable here and have a lovely bedroom with a nice outlook and good bathroom.


The carers and nurses are always here for us.


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Review from P H (Widow Widower) published on 7 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband spent some weeks at Ashchurch View last year and we were so pleased with the care we brought him back earlier this year. This time he was much less able to care for himself physically. Gradually he lost his ability to communicate verbally. There continued to be excellent care from all
the staff, right up to the time he died. All staff were caring, efficient and sympathetic. The care home was new, well designed, light and clean - very pleasant

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Review from Jean B (Daughter of Resident) published on 5 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first look around in seeking the right place for my 95 and a half-year-old dad, I was so impressed by the warm, friendly and lively atmosphere of the care home. Everywhere was clean, attractive, spacious and my dad had a lovely big room with a beautiful outlook that he loved. All the staff were
so welcoming, friendly and treated people with genuine care and dignity. Dad was allowed to have so many different things from his home in his room - recliner chair, lamps, computer and computer table, lots of his big photos and wall clock and a lovely big bird station outside his patio doors...Home from home that helped him settle in quickly. He was in safe hands and received wonderful care from everyone. I visited 2 afternoons a week and there were a real atmosphere and good communication system between staff and family visitors. Dad enjoyed the food very much and our visits to the cafe in the home. He also, being an animal lover looked forward to seeing Holly the Collie who visited every week with his owner. When he was unwell, he received excellent, efficient care very speedily. We really valued the wonderful staff.

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Review from R D (Wife of Resident) published on 24 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is disabled and needs 24 hour care. I had an operation to remove my gallbladder and he was looked after as a respite patient in Ashchurch View. He was treated with dignity and humour and felt his stay there was a 'home from home' rather than a care home.

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Review from Jane W (Daughter of Resident) published on 21 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom has been a resident here since February 2016 and in May the decision was taken to move her upstairs into nursing care, where she has flourished - in part due to the higher ratio of staff who care for her with kindness and where possible, engaging her in activities. Many of them go the extra mile
to help enrich the lives of residents within the boundaries of their complex needs. All the staff I have met have been very friendly, polite and approachable and will listen to any concerns I may have, as best as it can be with Mom no longer able to live independently. She has settled here.

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Review from Janice O (Wife of Resident) published on 6 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had end of life care at this home (she had M.N.D) and my husband (Parkinson's disease and Lewey Body Dementia) - I cant praise this home enough. They are all dedicated staff committed to provide the best environment possible. They have provided the utmost support to myself, mum's family and
my husbands. I consider them all as part of my extended family. Why aren't homes like this featured in the news? I am sure all the homes in the Barchester group are the same.

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Review from Gillian F (Daughter of Resident) published on 23 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents were residents of Ashchurch View until my mother's death last year; my father continues to be a resident at this wonderful care home. When they both moved in, they had very different needs (my mother had dementia, my father had poor mobility), but the staff went out of their way to accommodate
them and we were lucky that they were able to keep them together for as long as possible.
The staff are always professional and caring; they respect the dignity of the residents and get to know them individually, so that they can respond to their individual needs (this applies not only to the carers, but also to the housekeeping and kitchen staff). As a relative, the staff have also offered me reassurance and support, particularly during the last few weeks of my mother's life. My father never wanted to lose his independence, but it is testament to the wonderful care he receives that he is content and consistently complementary about the home and its staff.

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Review from Mary L (Daughter of Resident) published on 1 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was admitted into the dementia unit in July 2015. She has settled in well and we have such peace of mind that she is safe. All the permanent members of staff who work there are absolutely wonderful. They look after mum with such love and dignity and they have got to know her and respond well
to her needs. They also care for us too - nothing is too much for them. They are very loving and dedicated team of amazing staff. Thank you all.
Also, the management team, reception staff and office staff have always been very welcoming, and approachable, and we feel able to come to them with any concerns we might have. Thank you again - all of you!

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Review from Helen (Daughter of Resident) published on 20 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Barchester Ashchurch View are always friendly and folly and care so well for the residents. They know the residents so well and treat them like family, caring for their individual needs and looking after them in everyway.

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Review from Martin L (Son of Resident) published on 20 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home, with caring and well-motivated staff. The staff understand that relatives of dementia sufferers also need care and support. Usually staffing levels are good, but occasionally there seems to be a shortfall. You can never have too many staff, especially on a dementia unit.

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Review from Frances L (Daughter of Resident) published on 13 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum is a longer term resident of Barchester homes (14 years), and she has been at Ashchurch since it opened a few years ago. We moved to this home from another Barchester home because we knew we could depend on the best professional care and this new home has lovely big bedrooms, excellent communal
areas, wide hallways for passing wheelchairs and beautifully designed courtyard garden. My Mum has her own patch of garden to tend and the carers help her do this. Think on the design of this home there has been no stinting on the facilities. The staff are very friendly, discreet and caring; I have no doubt that Mum is well looked after. She moved from a 'young unit' to this home with a mainly elderly population and although she is only 70, she has made some lovely friends amongst other residents and carers.

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Current Review Score: 9.6 (9.605)

Overview of Review Score

The Review Score of 9.6 (9.605) out of 10 for Barchester Ashchurch View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.605 for Barchester Ashchurch View is calculated as follows: ( (260 Excellents x 5) + (101 Goods x 4) + (26 Satisfactorys x 3) ) ÷ 387 Ratings = 4.605

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Ashchurch View is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (14)

Samanita

Samanita Deflorinmonte-Rose

Job Title: General Manager

Joined: 2022

Hello, my name is Sam, and I am the General Manager here at Ashchurch View. Welcome to our website!


I have gained a wealth of experience within the health and social care sector and I began my nursing career in Guyana (South America) since then I have worked as a registered nurse and midwife. I then moved to the UK in 2004 working as a registered nurse in the NHS and care sector before going onto securing the role of Deputy Home Manager. I joined Barchester in 2022 as Deputy Home Manager here at Ashchurch View and I am now delighted to have been appointed General Manager.


I am passionate about delivering the best support to our residents at Ashchurch View and promoting a person-centred approach to care. 


Rebecca

Rebecca Edmond

Job Title: Deputy Manager

Joined: 2023

Hello, I'm Becky the Deputy Manager here at Ashchurch View Care Home.


Being appointed as Deputy Manager has been the highlight of my career so far and I'm really enjoying working in the private care sector.


Before joining Barchester, I worked for the NHS, but have always been drawn back into care of the elderly.


As a Deputy Manager, it is important to be diligent, organised and with a keen eye for detail but be caring and demonstrate the compassion which is imperative to this role. I'm very hard-working, have good interpersonal skills and I'm fully committed to the home and providing best-in-class care.


I'm proud to be working with such a fantastic team who makes a difference each and every day in the resident's lives. I love to see our residents enjoying the activities we put on in the home and it has become my favourite part of my working day. .


I relish supporting the Ashchurch View care team and I'm excited about our care journey where we are pushing to go from 'Good to Outstanding’.


Should you ever wish to talk with me, please don't hesitate to come and find me or pick up the telephone, I'm here to help.


Rachel

Rachel Tasker

Job Title: Clinical Lead

Joined: 2021

Hello, my name is Rachel and I’m the Clinical Lead at Ashchurch View Care Home.


I’m passionate about working with the elderly and I’m focused on providing the best possible care for all our residents. I’m always happy to support our team members and relatives.


Dilip

Dilip Hadkar

Job Title: Community Manager

Joined: 2021

Hello, my name is Dilip. I am a registered nurse and Community Manager in our York nursing community. I aim to provide a warm and caring environment for all of the residents with the highest quality nursing care.


Pat

Pat Maddox

Job Title: Head of Housekeeping

Hello, my name is Pat and I am the Head of Housekeeping here at Ashchurch View. I am responsible for cleaning, housekeeping and infection control as well as managing the other members of the Housekeeping Team. I love chatting with the residents as I go around the home.


John

John Fesel

Job Title: Senior Head Chef

Joined: 2017

Hello, my name is John and I'm delighted to be the Head Chef here at Ashchurch View.


Life before food was all about horses where I lived and breathed everything to do with the racing world. This came to an abrupt end when my horse and the upcoming jump had a 'disagreement'.


After my accident I decided to study food and have been fortunate to take my skills to locations worldwide, adding vibrance and flavour to my knowledge pot.


I joined the Barchester team in 2017 and really enjoy working within the elderly care sector as it's not just about tasty food but also about nutrition and planning a balanced diet for our residents.


It is great getting to know the residents individually and it's a pleasure to work for them as I get to try out new recipes and of course, old favourites. Diet is so important and I thrive at producing nutritious, seasonal, fresh and delicious recipes for our residents I believe this translates into the food I and the kitchen team, serve.


Anila

Anila Anthony

Job Title: Registered General Nurse

Joined: 2021

Hello, my name is Anila and I am part of the nursing team here at Ashchurch View. I believe that respect, dignity, and compassionate care are vital for working as a nurse in elderly care.


Amitha

Amitha Johny

Job Title: Registered General Nurse

Joined: 2021

Hello, my name is Amitha and I’m part of the nursing team at Ashchurch View. I am passionate about working with our residents to ensure the best quality of life and care at all times.


Janet

Janet Hughes

Job Title: Senior carer

Hello, my name is Janet, and I am a Senior Carer here at Ashchurch View. I love supporting residents with their daily needs and life enrichment, and I love working as part of a team to help the residents live to the fullest.


Christine

Christine Poole

Job Title: Second Chef

Hello, my name is Christine and I'm the second chef at Ashchurch View Care Home. I am committed to ensuring our residents have nutritionally balanced and tasty food of their choice.


Eva

Eva Rylance

Job Title: Care Assistant

Joined: 2021

Hello, my name is Eva and I'm a Care Assistant here at Ashchurch View.


I'm so lucky to enjoy my job and love spending time with residents and working with the team to enrich their lives and well-being. Our residents deserve the best care possible and I'm dedicated to learning and providing whatever they need to make them happy and comfortable.


Nicky

Nicky Foster

Job Title: Care Assistant

Joined: 2012

Hello, my name is Nicky and I have worked as a care assistant here at Ashchurch View since it opened in 2012. I love spending time with the residents and looking after their well-being at all times.  


Tia

Tia Lawrence

Job Title: Housekeeping assistant

Joined: 2021

Hello, my name is Tia and I'm a Housekeeping Assistant here at Ashchurch View.


I love being around the residents here as I clean the home and deliver their laundry.


Brendan

Brendan Gearon

Job Title: Gardener

Joined: 2017

Hello, my name is Brendan and I'm the Gardener here at Ashchurch View.


I joined Barchester in 2017 and I’m very passionate about my job as well as enjoying spending time with the residents. I love getting to know them and also involving our residents in gardening activities.