Woodville House

37 Bilton Road, Rugby CV22 7AN
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9.9 28 Reviews
  • Woodville House, Rugby
Woodville House is a residential care home set in a large, spacious detached house in the centre of Rugby and benefits from being close to local amenities and transport links.

The home provides full residential accommodation with 24-hour personal care in a loving, family-like environment to residents who, by reason of advancing years, find it difficult to continue living independently.

Care is provided with dedication and residents benefit from high quality food made from fresh ingredients and daily leisure activities planned with thoughtfulness and courtesy.

Staff go above and beyond to ensure that each resident feels loved, relaxed and most importantly, regard Woodville House as their own home.

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Care Provided by Woodville House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 16 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Faye Mozley (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Woodville House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £900 – £1,200
    • Self-Funded Residential Dementia Care £950 – £1,000
    • RESPITE Self-Funded Residential Care £900 – £1,050
    • RESPITE Self-Funded Residential Dementia Care £950 – £1,100

  • Fees reflect upon the clients health needs.
  • (these prices are only a guideline, please contact Woodville House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • There is a two-page visitor instruction guide available at reception, where visitors sign in.


Woodville House Reviews (28)

Total of 28, showing 21-28
9.9

Woodville House has a Review Score of 9.9 (9.861) out of 10, based on 9 reviews in the last 2 years. Over all time Woodville House has 28 reviews.

Overall Experience

  • 24
  • 2
  • 0
  • 2
  • 0

Date Published

28
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7
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19

Review from K W (Son of Resident) published on 3 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were extremely helpful and friendly.

Reply from Mia Nistor, HR Learning & Development Manager at Woodville House

Thank you for your kind words and review of Woodville House Residential Home.


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Review from Jeanette M (Daughter of Resident) published on 2 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff team are very welcoming and caring. It was a very hot day when we visited and we were offered cold drinks whilst we waited for the lateral flow test results. Even our very well behaved dog was given a top-up of water. We very much appreciate the hard work and dedication the team have shown,
especially during the very challenging times during this pandemic. Mum is very happy and that means everything.

Reply from Mia Nistor, HR Learning & Development Manager at Woodville House

Thank you for your kind words and review of Woodville House Residential Home.


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Review from S R (Partner of Resident) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

If you need to go into a care home, then you can find no better than Woodville. The staff care for the residents in every way possible, not only cared for but loved. Everywhere is exceptionally clean, and the food is very good.

Reply from Nicola Hazzard, Quality Assurance Manager at Woodville House

Thank you for your kind words and review of Woodville House.


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Review from Martin A (Son of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in this care home for 8 years. Wonderful. No complaints at all. Staff are magic.

Reply from Mia Nistor, HR Learning & Development Manager at Woodville House

Thank you for your kind words and review of Woodville House.


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Review from Stephen B (Son of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been here for over 8 years and is very happy and contented.

Reply from Mia Nistor, HR Learning & Development Manager at Woodville House

Thank you for your kind words and review of Woodville House.


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Review from Steve D (Son of Resident) published on 14 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care my mother has received and is still receiving. All of the staff take professional pride in their work and ensure they understand the needs of each of their residents. They keep me informed on any issues affecting my mother and promptly respond to any queries I may have. There
are daily activities for the residents, opportunities to relax in the garden (weather permitting) and wonderful home-cooked meals, including BBQs in the summer. I think Mother believes she is in a hotel, and I can't fault the service!

Reply from Nicola Hazzard, Quality Assurance Manager at Woodville House

Thank you for your kind words and your review of Woodville House.


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Review from Debs H (Daughter of Resident) published on 12 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodville House care home staff are very caring and efficient in all they do. My mum is being cared for with the highest of standards. The staff are always professional and are always readily available if my mum needs them. The activities coordinator has always played an important role in stimulating
and encouraging residents. The cook has always catered for any special needs and has always delivered healthy and appetising food.

Reply from Mia Nistor, HR Learning & Development Manager at Woodville House

Thank you for your kind words and review of Woodville House.


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Review from John C (Mother-in-law of Resident) published on 12 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been in the Woodville House for a considerable time now and has been looked after with dignity and respect. Of course, during this present pandemic, it has not been possible to visit her, apart from recently whereas, one member of the family can now visit but previously, all the
family have visited her. We are always treated respectfully by all the staff members and given refreshments, also can all talk together in a pleasant atmosphere. During the year there is entertainment for the residents from outside sources where all are invited to take part in games and song, also open days where we can all meet up in a party atmosphere.

Reply from Mia Nistor, HR Learning & Development Manager at Woodville House

Thank you for your kind words and review of Woodville House.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Value for Money

Current Review Score: 9.9 (9.861)

Overview of Review Score

The Review Score of 9.9 (9.861) out of 10 for Woodville House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.961 for Woodville House is calculated as follows: ( (99 Excellents x 5) + (4 Goods x 4) ) ÷ 103 Ratings = 4.961

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Woodville House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 16 registered maximum number of service users is 3.2, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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